Bastion Hotel Den Haag Rijswijk

Hotels
•
Bastion Hotels
7.5 (2766 reviews)
Polakweg 12 , Rijswijk , nl
+31 70 307 0169

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room
Cons:
Heating issues
Long waiting times in restaurant

Categories

Cleanliness
7.39
Mixed reviews mention clean rooms but complaints about laundry freshness.
Service
8.36
Staff were described as patient, polite, and professional in several reviews.
Location
8.4
Cited as perfect for events, within walking distance of venues.
Room Quality
6.85
issues with heating and room comfort mentioned.
Amenities
6.38
Some amenities were lacking, like missing towels and no hand soap.
Value for Money
7.34
Standard quality for this hotel tier.
Food and Beverage
7.89
Delicious food was mentioned as a positive aspect.
Overall Experience
7.36
Overall experience is mixed with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:43

Property Description

Luxurious Accommodation
Experience comfort and convenience at The Bastion Hotel Den Haag/Rijswijk with its 24-hour front office and cozy rooms. Enjoy a variety of dishes from the à la carte menu in the atmospheric restaurant.

Relaxing Lounge Area
Unwind in style at the hotel's inviting lounge, equipped with LCD TV, air conditioning, and comfortable lounge chairs. Whether you're looking to socialize or simply relax, our lounge is the perfect spot.

Modern Amenities
Stay connected with complimentary Wi-Fi throughout the hotel. Additionally, make use of the free internet access on the lobby computer. Your convenience is our priority at The Bastion Hotel Den Haag/Rijswijk.

Book your stay now and indulge in a memorable experience at our exquisite hotel.

Important information:

Guests are required to present a valid photo ID and credit card used to make the reservation upon check-in.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RTM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 2766 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.36
J
Jacek • solo_traveller • pl
10
2026-07-25 • via Nuitee
H
Hilde • family_with_children • be
7
2026-07-25 • via Nuitee
H
HELENE • couple • fr
8
Très bon hôtel
Pros:

Propre, personnel agréable, literie confortable

Cons:

Un peu loin du centre-ville mais nous le savions.
Cela est compensé par des places de parkings et une accessibilité avec les transports en commun

2026-07-24 • via Nuitee
M
Marián • solo_traveller • sk
10
2026-07-24 • via Nuitee
T
Tobias • solo_traveller • de
9
2026-07-23 • via Nuitee
U
Ursula • solo_traveller • de
8
2026-07-23 • via Nuitee
S
Sasha • solo_traveller • ro
10
2026-07-21 • via Nuitee
S
Syuleyman • couple • bg
7
Ödediğim paraya göre yeterli
Pros:

Konumu iyi, restoran iyi

Cons:

Banyodaki ışık çalışmıyordu

2026-07-20 • via Nuitee
I
Isaline • family_with_children • be
10
Proche du centre calme confortable
Pros:

Tout l’accueil le déjeuner la propreté le confort du lit

Cons:

Rien

2026-07-20 • via Nuitee
M
Maarten • solo_traveller • be
4
Pros:

Goede ligging

Cons:

Lawaai!

2026-07-20 • via Nuitee
J
Jacek • solo_traveller • pl
10
2026-07-20 • via Nuitee
M
Maarten • solo_traveller • nl
8
2026-07-19 • via Nuitee
F
francisco leandro • family_with_children • br
8
2026-07-19 • via Nuitee
R
Ramin • extended_group • nl
6
Staff disappointing
Pros:

The location

Cons:

We checked in at 23:40 on 17 July. The receptionist was rude, confrontational, and unwilling to help. When we asked which floor our room was on, he said, “Find it yourself.” He was just in a fighting mode, We were two friends travelling from Scotland and Germany, and this behavior made us feel very unwelcome. Very disappointed. This was my third visit to the hotel but not again .

2026-07-19 • via Nuitee
S
Seida Meral • couple • ro
8
2026-07-18 • via Nuitee
O
OSVALDO SALVADOR • solo_traveller • mx
10
2026-07-17 • via Nuitee
F
Felix • family_with_children • nl
9
2026-07-16 • via Nuitee
F
Frank • solo_traveller • de
7
2026-07-15 • via Nuitee
V
van der Kruit • solo_traveller • nl
9
2026-07-13 • via Nuitee
C
Cornelis • solo_traveller • fr
6
Don't think I will come again
Cons:

Bedlights did not work
Bathroom too small
Dark tiling in shower cabin and not enough illumination made it rather sinister.
No facility to put down a piece of soap or a bottle down in the shower
No soap dispenser in the shower cabin.
Too narrow space for the toilet.
Too large a television screen

2026-07-12 • via Nuitee