Colina Lagos Hotel

Hotels
8.5 (163 reviews)
Av. Borges de Medeiros 5111 , Gramado , br

Children allowed

Facilities

Clubhouse
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Café da manhã variado
Bom atendimento
Cons:
Condições de limpeza
Problemas com o conforto do quarto

Categories

Cleanliness
7.89
Multiple comments regarding maintenance issues and cleanliness standards not being met.
Service
9.36
Overall very positive feedback on staff attitude and helpfulness.
Location
8.4
Location appreciated for its tranquility, though some mention it being distant from the center.
Room Quality
7.85
Comments indicate simple rooms with some issues noted regarding comfort and furnishings.
Amenities
8.88
Amenities are generally well-received, but specific complaints about limited breakfast options.
Value for Money
8.34
Value perceived as low by some due to parking fees and inadequacies in room quality.
Food and Beverage
8.39
Breakfast described positively, but specific complaints regarding quality and service timing.
Overall Experience
8.86
Despite some direct issues, many reviewers overall rated their experience positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:19

Property Description

Luxurious Accommodation
Colina Lagos Hotel, nestled in the heart of Gramado, offers a blend of comfort and style. With non-smoking rooms and free WiFi, guests can unwind in a serene environment.

Entertainment and Recreation
Guests can enjoy a game of billiards or table tennis at the 4-star hotel, adding a touch of excitement to their stay.

Convenient Location and Services
Located near key attractions like Festivals Palace and Saint Peter's Church, the hotel's reception provides valuable information for exploring the area. Additionally, private parking is available on site for a hassle-free experience.

Experience the charm of Gramado at Colina Lagos Hotel. Book your stay now for a memorable getaway.

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply, in this case it will be nonrefundable policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 163 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
S
Santos couple br
10
2026-05-30 via Nuitee
A
Ahlana extended_group br
10
2026-05-30 via Nuitee
D
daniel solo_traveller br
9
Bom custo benefício
Pros:

Quarto, limpeza, chuveiro e café da manhã

Cons:

Atendimento, funcionários sem empatia, cheguei no hotel um cheiro insuportável de comida, tipo cebola frita, foi uma péssima experiência.

2026-05-27 via Nuitee
M
Marianela family_with_children ar
10
Estupendo! Fantástica ciudad y lindo hotel
Pros:

Buena relación precio calidad

2026-05-27 via Nuitee
E
Eliane family_with_children br
9
Hotel de qualidade, muito bom
Pros:

Achei interessante colocarem café e bolo na recepção pros hospedes

Cons:

Cama muito macia

2026-05-25 via Nuitee
A
Ana couple br
10
Perfeita
Pros:

Conforto das camas

Cons:

Gostei de tudo.

2026-05-25 via Nuitee
D
de Miranda family_with_children br
8
2026-05-25 via Nuitee
M
Marilia solo_traveller br
10
2026-05-24 via Nuitee
C
Cleber couple br
10
Ótimo custo benefício!
Pros:

Ótimo custo benefício, recomendo a todos !
Bom hotel
Café da manhã muito bom
Tudo bem limpinho
Ótima recepção

2026-05-24 via Nuitee
R
Rubia solo_traveller br
10
Pros:

Hotel super charmoso, pessoal super educado.

2026-05-22 via Nuitee
F
Fernanda solo_traveller br
8
Excelente custo-benefício.
Pros:

Ótima localização para minha atividade na cidade. Ambiente limpo, atendimento bom dos funcionários. Cafe da manhã com bastante variedade e tudo fresquinho. Meu destaque vai para o bolo de coco delicioso, macio e úmido na medida certa.

Cons:

Wifi não funcionava bem principalmente a noite. Não consegui ligar os aquecedores e estava bem frio e por isso o bom para o item conforto. Só consegui ligar ar condicionado.

2026-05-21 via Nuitee
R
Rocha solo_traveller br
10
2026-05-21 via Nuitee
C
Camila couple br
8
2026-05-19 via Nuitee
J
Janete solo_traveller br
10
2026-05-16 via Nuitee
S
Suelen extended_group br
10
2026-05-14 via Nuitee
C
Cristiano family_with_children br
6
2026-05-13 via Nuitee
F
Fonseca couple br
10
Conforto, café da amanhã excelente e ótima localização
Pros:

Tudo perfeito funcionários atenciosos e simpáticos, hotel extremamente limpo e organizado e um dos melhores cafés da manhã que já tomei. Voltaria mil vezes.

2026-05-13 via Nuitee
R
Ronaldo couple br
10
Muito boa
Pros:

Excelente

Cons:

Acesso a garagem a rampa é um pouco íngreme

2026-05-11 via Nuitee
S
Suliani solo_traveller br
10
2026-05-11 via Nuitee
T
Tifani solo_traveller br
10
2026-05-11 via Nuitee