The Glasshouse, Autograph Collection

Hotels
Autograph Collection
8.6 (1217 reviews)
2 Greenside Place , Edinburgh , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Comfortable and well-maintained rooms
Cons:
Some delays in breakfast service
Limited dinner menu options

Categories

Cleanliness
8.41
Generally clean rooms and facilities, with some exceptions noted regarding specific instances of cold rooms.
Service
8.98
Staff received numerous compliments for attentiveness and friendliness across multiple reviews.
Location
9.02
Location praised for being central and easily accessible, a major highlight in the reviews.
Room Quality
8.57
Rooms described as large, comfortable, and well-maintained, although one review mentioned some odd room placements.
Amenities
8.5
Amenities such as a rooftop garden and bar area noted positively, though breakfast service was critiqued.
Value for Money
8.46
Guests felt they received good value for the price, especially with regard to location and service.
Food and Beverage
8.31
Breakfast received mixed reviews, with excellent items overshadowed by a few criticisms.
Overall Experience
8.58
Overall experiences reported as very positive, with many guests emphasizing a potential return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:13

Property Description

Luxurious Accommodations
Experience unparalleled luxury in our modern 5-star boutique hotel, The Glasshouse, Autograph Collection. Each room boasts floor-to-ceiling windows offering stunning views, along with premium amenities like Nespresso coffee makers and Highland Aromatics toiletries.

Stunning Rooftop Garden
Indulge in the beauty of our 2-acre rooftop garden, overlooking the picturesque Calton Hill. Whether enjoying breakfast in The Brasserie or savoring local delights in the Rooftop Garden, the panoramic views will leave you breathless.

Prime Location
Conveniently located near Edinburgh's top attractions, including Edinburgh Castle and Princes Street, our hotel offers easy access to the city's vibrant scene. With a tram stop nearby providing a direct link to the airport, your travel convenience is guaranteed.

Book now to elevate your Edinburgh experience at The Glasshouse, Autograph Collection.

Important information:

The Glasshouse Hotel is pleased to offer discounted parking at the nearby Q-Park Omni - our guests can take advantage of a 50% discount when pre-booking their parking online via https://www.q-park.co.uk/en-gb/cities/edinburgh/omni/ and using discount code GH50.

We are also pleased to offer our guests access to the Nuffield Health & Fitness Center next door in the Omni center. Passes are available for purchase with our Front Office team in order to use their Gym, Swimming Pool, Sauna and Steam Room.

Guests who are members of Marriott Bonvoy, or who enroll at the property - may be eligible to receive Bonvoy points on any additional spend at the property but will not receive any points or credit on bookings.

For guests who have booked a rate excluding Breakfast, the additional daily cost to add this on would be £30 per person for the Full Breakfast (which includes a plate from our A La Carte menu and the Continental Buffet Selection) or £15 per person for the Continental Breakfast offering only.

Please note that all guests will be requested to provide a valid Credit or Debit card for pre-authorization upon check-in as guarantee against any extras or incidentals (this will also include the stay cost for bookings that are to be paid at the hotel).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 12 per day.

Location

Guest Reviews

8.6
Based on 1217 reviews
Cleanliness: 8.41
Service: 8.98
Location: 9.02
Room Quality: 8.57
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.31
Overall Experience: 8.58
L
Lynne solo_traveller us
10
Spectacular views! In the garden, you would never know you were in the middle of a major city
Pros:

The views from the garden were spectacular! Lovely rooms, very friendly staff, lots of nice little perks. Great location- very walkable to Royal Mile and some attractions. Exceeded expectations.

Cons:

Nothing!

2026-07-25 via Nuitee
N
Norah family_with_children sa
8
2026-07-24 via Nuitee
N
Nerin couple ae
8
Highly recommended
Pros:

Central location, the hotel exterior and interior is beautiful
Spacious room and the team is very welcoming

Cons:

Nothing

2026-07-23 via Nuitee
S
Scott couple gb
9
2026-07-23 via Nuitee
K
Kim couple gb
6
Disappointed with general ambiance, needs upgrade, poor service at breakfast, food needs improvement
Pros:

Good location, enjoyed rooftop garden

Cons:

Bedroom in need of redecoration, poor shower

2026-07-23 via Nuitee
R
Robert couple gb
10
2026-07-22 via Nuitee
J
Jessica solo_traveller ch
9
Sehr entspannter Aufenthalt
Pros:

Lage, Frühstück; Bar

Cons:

Nichts

2026-07-22 via Nuitee
M
Michal solo_traveller pl
9
Pros:

good location, nice breakfast, clean a spacious room

Cons:

shower curtain instead of real shower cabine was a supriew i a 5 star hotel. what is more the curtain fell off the ceiling and hung and had not been fixed before we checked out. no discount offered or anything else to compensate this issue.

2026-07-21 via Nuitee
N
Natalie family_with_children ky
9
Friendly and helpful staff, great location, great rooms and amenities
2026-07-20 via Nuitee
R
Roger couple gb
7
Booking.com room.....stubbed toes!
Pros:

The helpful staff.

Cons:

The column right in the middle of the circulation area of our room.....stubbed toes!

2026-07-16 via Nuitee
Y
Yi family_with_children us
1
Cons:

As an experienced traveler with nearly twenty years of experience who has never issued a negative review of a hotel, I would recommend avoiding this hotel if at all possible.

2026-07-14 via Nuitee
S
Siu Ying Alma couple hk
8
Excellent stay
Pros:

Great location with walking distance to old town, train station and carton hill. Room is modern and clean, bed is comfy. Good breakfast.

Cons:

- Small TV.
- The lady helped us check-out didn't mention the 5% service charge is optional and just told us it would be deducted from our credit card. We don't like the lady didn't mention that it was optional not until we asked, and her unfriendly looking when we said no. If the 5% was expected to be paid, why don't make it compulsory. If it is optional, staff training should be strengthening to show friendly manner and to respect customers decision.

2026-07-14 via Nuitee
H
Hubert solo_traveller za
9
2026-07-12 via Nuitee
J
Jason solo_traveller us
10
Wonderful
Pros:

Location and design

2026-07-10 via Nuitee
M
Marie-Charlotte couple fr
8
Emplacement idéal en centre ville avec tout le luxe
Pros:

Proximité du centre ville
Bar avec terrasse
Chambre spacieuse et moderne

Cons:

Frais de service en plus de la réservation

2026-07-07 via Nuitee
M
Marie-Charlotte couple fr
9
Hôtel de luxe proche centre ville
Pros:

Proche centre ville
Bar avec terrasse
Petit dej de qualité
Chambre spacieuse et moderne

Cons:

Frais de service pris au début de la réservation où ils empochent 5% de la totalité de votre séjour ! Inadmissible dans ce genre d’établissement

2026-07-07 via Nuitee
A
Andrew couple gb
10
Superb service and stunning hotel
Pros:

Beautiful hotel. Room was huge. Amazing access to roof garden.

Cons:

Nothing

2026-07-06 via Nuitee
H
Helen couple gb
10
Pros:

Great location and service was very good

2026-07-03 via Nuitee
Y
yiltan solo_traveller gb
7
2026-07-03 via Nuitee
G
Guhechun couple ca
10
2026-07-02 via Nuitee