Master Express Cidade Baixa - Próximo ao Araujo Viana, UFRGS, Santa Casa e Beira-Rio

Hotels
•
Master Hotels
7.8 (2525 reviews)
Rua Sarmento Leite, 865 , Porto Alegre , BR
+55 800 000 2766

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Localização
Espaço
Atendimento
Cons:
Limpeza
Café da manhã
Condicionador de ar

Categories

Cleanliness
6.95
Reviews mention persistent issues with cleanliness and poor conditions in the rooms.
Service
8.95
The reception staff is noted as being polite and accommodating.
Location
8.95
Many reviews appreciate the good location of the hotel.
Room Quality
7.45
Opinions vary; while some guests appreciate the spaciousness, others noted issues like old furnishings.
Amenities
7.45
Mixed reviews; some amenities are good, while others, like the breakfast, require significant improvement.
Value for Money
8.25
The prices are considered high relative to the quality of service and facilities offered.
Food and Beverage
6.45
The breakfast options and quality are frequently criticized.
Overall Experience
7.95
General sentiment is mixed; valued for location, but major concerns over cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:25

Property Description

Convenient Location
Master Express Cidade Baixa - Próximo à UFRGS e à Santa Casa is perfectly situated near Redenção Park and the Historic Centre of Porto Alegre, in the vibrant Cidade Baixa neighborhood.

Comfortable Rooms and Amenities
The hotel offers air-conditioned rooms with modern amenities such as a minibar, flat-screen TV, and a safety deposit box. Guests can enjoy a daily buffet breakfast with a variety of delicious options and access a helpful reception available 24/7.

Business-Friendly Services
For those traveling for work, a business center is conveniently located on-site. Additionally, the hotel's proximity to key landmarks like Porto Alegre's Metropolitan Cathedral and UFRGS makes it an ideal choice for both leisure and business travelers.

Ready to experience the best of Porto Alegre? Book your stay at Master Express Cidade Baixa now!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

There are 12 parking spots and they are subject to availability.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

7.8
Based on 2525 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.25
Food and Beverage: 6.45
Overall Experience: 7.95
R
Rafaela • family_with_children • br
8
Pros:

Confortável, amplo e limpo.

Cons:

A televisão poderia ser smart e o ar condicionado era de parede, muito barulhento

2026-10-31 • via Nuitee
V
Vanderli • solo_traveller • br
9
2026-10-30 • via Nuitee
A
Anelise • couple • br
6
2026-10-30 • via Nuitee
V
Vanderli • couple • br
10
Custo benefício ok
Pros:

Cama confortável

Cons:

Quarto com ar condicionado antigo, barulho no quarto, mesmo no 9º andar
Café da manhã super simples

2026-10-30 • via Nuitee
T
Talita • couple • br
10
2026-10-29 • via Nuitee
R
ROMERO • couple • br
8
Está justo de acordo com os valores cobrados em outubro e novembro de 2026.
Pros:

Creio que pelo preço praticado pelo hotel o serviço oferecido está justo levando em consideração a localização e o atendimento do pessoal que eu achei cordial.

2026-10-29 • via Nuitee
A
Anderson • family_with_children • br
1
Não se hospede esperando tomar um bom café da manhã. CAFÉ DA MANHÃ HORRÍVEL!
Pros:

Localização

Cons:

Café da manhã horrível e até atendimento na área do café também. Muitos alimentos faltando e sem reposição. Péssimo!

2026-10-28 • via Nuitee
B
Bruno • family_with_children • br
10
Pros:

Bem localizado e valoe justo

Cons:

Café deixa a desejar

2026-10-28 • via Nuitee
D
Daniel • couple • br
10
2026-10-28 • via Nuitee
R
ROBERTO BROMI • couple • br
8
2026-10-27 • via Nuitee
Y
Yara • couple • br
10
Valeu a pena, voltaremos
Pros:

Funcionários atenciosos, hotel organizado. Café da manhã perfeito para começar um bom dia.

Cons:

Ficamos hospedados no mesmo período que um grupo que se apresentou na cidade e, infelizmente, a gerência não soube organizar o primeiro café da manhã, era muita gente para se alimentar, ao mesmo tempo, já que tinham horário para sair. Foi horrível, não tinha alimentação suficiente, os poucos funcionários não conseguiam repôr, nem café, muito menos ovos, pão ou bolo. Mas, no dia seguinte, conseguiram se organizar e todos os hóspedes (além do grande grupo) conseguiram se alimentar.

2026-10-27 • via Nuitee
H
Henrique • solo_traveller • br
7
2026-10-27 • via Nuitee
D
duberlin • solo_traveller • bo
10
Alegría en Porto Alegre
Pros:

La amabilidad del personal de recepción del hotel

Cons:

Es complicado esta pregunta porque todo estuvo bien para mi gusto. tal vez mejorar la calidad del café por maquinas si se puede.

2026-10-26 • via Nuitee
N
nobrega • family_with_children • br
10
2026-10-25 • via Nuitee
W
Williams • solo_traveller • ar
3
DESASTRE
Pros:

Wi fi

Cons:

El desayuno fue un desastre.
Poco espacio.
Mucha gente.
No daban abasto con reponer alimentos
Solicite alguna opcion libre de gluten y NO ME DIERON OPCIONES NI ATENDIERON A MI PEDIDO
Cuando consulte a una de las encargadas del desayuno, me contesto de mala manera y sin darme alguna soilucion.
DESASTRE.
NO RECOMENDABLE

2026-10-25 • via Nuitee
N
Nunes • solo_traveller • br
5
Cons:

O Wi-fi praticamente não funcionou no meu quarto.

2026-10-25 • via Nuitee
N
nobrega • family_with_children • br
10
2026-10-25 • via Nuitee
Y
Yi • solo_traveller • cn
8
2026-10-24 • via Nuitee
N
NVolpato • solo_traveller • br
6
Pros:

La posizione er buona.

Cons:

Pulizia

2026-10-21 • via Nuitee
G
Gabriel • family_with_children • br
7
2026-10-21 • via Nuitee