Master Express Cidade Baixa - Próximo ao Araujo Viana, UFRGS, Santa Casa e Beira-Rio

Hotels
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Master Hotels
7.8 (2510 reviews)
Rua Sarmento Leite, 865 , Porto Alegre , br
+55 800 000 2766

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Localização
Espaço
Atendimento
Cons:
Limpeza
Café da manhã
Condicionador de ar

Categories

Cleanliness
6.95
Reviews mention persistent issues with cleanliness and poor conditions in the rooms.
Service
8.95
The reception staff is noted as being polite and accommodating.
Location
8.95
Many reviews appreciate the good location of the hotel.
Room Quality
7.45
Opinions vary; while some guests appreciate the spaciousness, others noted issues like old furnishings.
Amenities
7.45
Mixed reviews; some amenities are good, while others, like the breakfast, require significant improvement.
Value for Money
8.25
The prices are considered high relative to the quality of service and facilities offered.
Food and Beverage
6.45
The breakfast options and quality are frequently criticized.
Overall Experience
7.95
General sentiment is mixed; valued for location, but major concerns over cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:25

Property Description

Convenient Location
Master Express Cidade Baixa - Próximo à UFRGS e à Santa Casa is perfectly situated near Redenção Park and the Historic Centre of Porto Alegre, in the vibrant Cidade Baixa neighborhood.

Comfortable Rooms and Amenities
The hotel offers air-conditioned rooms with modern amenities such as a minibar, flat-screen TV, and a safety deposit box. Guests can enjoy a daily buffet breakfast with a variety of delicious options and access a helpful reception available 24/7.

Business-Friendly Services
For those traveling for work, a business center is conveniently located on-site. Additionally, the hotel's proximity to key landmarks like Porto Alegre's Metropolitan Cathedral and UFRGS makes it an ideal choice for both leisure and business travelers.

Ready to experience the best of Porto Alegre? Book your stay at Master Express Cidade Baixa now!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

There are 12 parking spots and they are subject to availability.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

7.8
Based on 2510 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.25
Food and Beverage: 6.45
Overall Experience: 7.95
I
isabel cristina • solo_traveller • br
10
2026-08-29 • via Nuitee
R
Renata Andriezy • solo_traveller • br
5
Hotel para quem vai a trabalho.
Pros:

Localização é muito boa.

Cons:

O serviço de limpeza é apenas após 3 diárias, nem o lixo é tirado. O café da manhã tem pouca reposição.

2026-08-28 • via Nuitee
A
Aline • solo_traveller • br
5
2026-08-28 • via Nuitee
C
Chemin • solo_traveller • br
6
Cons:

Ar condicionados muito barulhentos. Melhorar toalhas. Faltou toalha de rosto.

2026-08-27 • via Nuitee
V
Viviane • extended_group • br
6
2026-08-27 • via Nuitee
C
Carvalhal Pereira • solo_traveller • br
10
2026-08-27 • via Nuitee
A
Amanda • couple • br
9
Muito bom! Quarto amplo, cama confortável, banheiro adequado com chuveiro a gás.
2026-08-27 • via Nuitee
A
Adriana • couple • br
10
2026-08-24 • via Nuitee
E
Eduarda • solo_traveller • br
6
2026-08-24 • via Nuitee
E
Eduarda • solo_traveller • br
5
Pros:

Localização

Cons:

Banheiro tinha bola de cabelo no chao, chuveiro jogando agua para todos os lados e grosso, sinal de sujeira na ducha, nao aceitam pagamento em dinheiro a noite.

2026-08-24 • via Nuitee
S
Stella M • solo_traveller • br
7
Precisando de modernização
Pros:

Check in e check out rapidos. Localização

Cons:

Cafe da manhã. Conforto da cama. Quarto barulhento

2026-08-23 • via Nuitee
M
marcio • couple • br
10
Pros:

Melhor localização

2026-08-20 • via Nuitee
A
Alessio • solo_traveller • br
8
Pros:

Atendimento

Cons:

Limpeza e manutenção

2026-08-20 • via Nuitee
D
Dienifer • solo_traveller • br
9
Pros:

A localização é ótima para quem procura estar perto de pontos com áreas de lazer e restaurantes. Os funcionários foram muito atenciosos, café da manhã de boa qualidade e quartos organizados.

2026-08-20 • via Nuitee
M
Martha Inês • couple • br
7
Pros:

Pouquíssimos funcionários para atender muitos hóspedes. Foi necessário esperar muitas vezes pelos ítens do café.

2026-08-19 • via Nuitee
V
vinicius • extended_group • br
10
2026-08-15 • via Nuitee
A
Alexandre • solo_traveller • br
9
2026-08-14 • via Nuitee
J
José Maria • couple • br
1
2026-08-14 • via Nuitee
M
Morgana • couple • br
8
Boa localização
Pros:

Localização excelente, muitos restaurantes e mercado perto

Cons:

O hotel não fazia a reposição dos ovos quando a quantidade disponível acabava.

2026-08-14 • via Nuitee
L
luiz carlos • solo_traveller • br
5
Pros:

Da localização.

Cons:

O café da manhã deixou a desejar.

2026-08-14 • via Nuitee