Comfort Inn & Suites Rapid City South - Mt Rushmore Gateway

Hotels
•
Comfort
8.3 (824 reviews)
915 Fairmont Boulevard , Rapid City , US
+1 605-416-2768

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
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Review Highlights

Pros:
Consistently clean rooms
Friendly, courteous and accommodating staff
Comfortable beds and generally good room quality
Good location, near restaurants and easy to find
Generally good breakfast and lobby snacks
Cons:
Some service issues: reservation/charge error and front desk not always reachable
Limited amenities (no mini-store, no airport shuttle, pool restrictions)
Occasional room fixture problems (noisy toilet, bathtub not clean, small showers)
Perception of high room rates / value concerns
Breakfast hours sometimes too short

Categories

Cleanliness
9
Consistent mentions of 'clean', 'very clean', and 'clean rooms' across many reviews with only a few isolated issues (bathtub not clean, noisy toilet/stool) — overall cleanliness is a strong positive.
Service
8.3
Mostly praised staff and front desk (friendly, courteous, accommodating), though there are notable service negatives (reservation/charge error, front desk not answering phone) leading to a slightly tempered score.
Location
8.5
Multiple comments calling the location 'good', 'easy to locate', 'close to restaurants'; a few mentions that it is slightly tucked away or out of the way, but location is generally seen as a positive.
Room Quality
8.4
Many guests reported comfortable beds and spacious rooms; a few complaints about small/low beds, limited shower space, and occasional cleanliness issues in fixtures — overall room quality is solid.
Amenities
7.8
Breakfast and lobby snacks mentioned positively, but guests noted limited amenities (no mini-store, no airport shuttle, pool restrictions, short breakfast hours) which reduces the score.
Value for Money
7.5
Mixed sentiment: several guests felt price was high or could be lower and one serious billing/reservation problem affected perceived value, though others said 'money well spent'.
Food and Beverage
8.4
Breakfast repeatedly described as 'good' or 'very good' and coffee/snacks positively noted; breakfast hours and occasional limits mentioned but overall F&B is a positive.
Overall Experience
8.5
Most reviews describe pleasant, comfortable stays with friendly staff and clean rooms; isolated negatives (reservation loss, phone issues, minor room problems) lower but do not dominate overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location near Black Hills Attractions
The Comfort Inn & Suites hotel offers a prime location just minutes away from popular Black Hills attractions such as Mount Rushmore, Reptile Garden, and Rushmore Mall. Explore the nearby Black Hills gold factory and other must-see destinations within a short distance from the hotel.

Modern Amenities for a Comfortable Stay
Experience a range of modern amenities at our Rapid City hotel, including free high-speed internet, complimentary breakfast, fitness center, indoor pool, and hot tub. Business travelers will appreciate the business center, meeting room facilities, and non-smoking environment. Guests can also enjoy the convenience of laundry facilities, ample parking for buses and trailers, and spacious guest rooms with essential amenities.

Special Room Features for Every Occasion
Upgrade your stay by inquiring about our family suites, executive business suites, and rooms with whirlpool bathtubs. Each room is equipped with conveniences like coffee makers, cable TV, and some with refrigerators and microwaves. Enjoy a comfortable and memorable stay at our hotel in Rapid City, SD.

Book your stay at Comfort Inn & Suites for a convenient and enjoyable experience in Rapid City, SD.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.3
Based on 824 reviews
Cleanliness: 9
Service: 8.3
Location: 8.5
Room Quality: 8.4
Amenities: 7.8
Value for Money: 7.5
Food and Beverage: 8.4
Overall Experience: 8.5
M
Ma. Eloiza • couple • us
10
2026-10-31 • via Nuitee
E
Elizabeth • family_with_children • us
7
Pros:

Clean and spacious.

2026-10-30 • via Nuitee
M
Miner Sr. • family_with_children • us
10
Pros:

Front desk guy was awesome

Cons:

Couldn't eat or drink at the pool

2026-10-29 • via Nuitee
R
Rob • solo_traveller • us
9
Pros:

Clean, good breakfast, polite staff person at checkin

Cons:

Price could be lower

2026-10-28 • via Nuitee
J
Juan Miguel • solo_traveller • es
10
2026-10-28 • via Nuitee
H
Helen • extended_group • us
8
Pros:

Good location. Easy to locate.

Desk clerk was great.

Cons:

Not enough handicap parking places. Had to walk too far to the entrance.
Stool made a loud noise when flushed!

2026-10-28 • via Nuitee
M
Marlene • couple • us
9
2026-10-27 • via Nuitee
Y
Yellowcloud • solo_traveller • us
10
2026-10-23 • via Nuitee
S
Sonya • couple • us
10
Welcoming and comfortable
Pros:

Well presented.

Cons:

Hot food and good coffee.

2026-10-22 • via Nuitee
V
Virgina • extended_group • us
10
It waz great! Beds very comfortable!
Pros:

Everything from friendly staff, location, clean rooms, snacks like cookies available in lobby

Cons:

None

2026-10-21 • via Nuitee
A
Arlene • family_with_children • us
10
Money well spent!!
Pros:

Very nice employees were nice and friendly.
Comfortable environment .
Had an awesome vacation. Money well spent!!

Cons:

Nothing

2026-10-21 • via Nuitee
K
Karlene • family_with_children • au
10
Comfy place to stay.
Pros:

Very accommodating with the changes to plane delays.

Cons:

Unable to contact by phone. It kept on ringing out.

2026-10-20 • via Nuitee
C
Colleen Jack • family_with_children • us
10
2026-10-19 • via Nuitee
P
Peggy • couple • us
9
2026-10-18 • via Nuitee
J
Jim • family_with_children • us
10
2026-10-18 • via Nuitee
A
Alejandrino • extended_group • us
10
We had
Pros:

Courteous and friendly staff. Good breakfast choices. Comfortable and clean room.

Cons:

The room rate was relatively high.

2026-10-16 • via Nuitee
T
Thomas • family_with_children • us
10
Pros:

The location and close to Ruby Tuesday

Cons:

Breakfast hours too short

2026-10-16 • via Nuitee
L
Lita • couple • us
10
Gray place to stay , very quiet
Pros:

Near restaurant

2026-10-13 • via Nuitee
A
Andrew • extended_group • us
8
Was very please overall and would stay there again.
Pros:

I was very pleased with rooms. It was nice to see that some people still care. I did not eat breakfast but my co-workers did and they said it was great. The location was a little out of the way for what we were attending but he had a beautiful sight.

Cons:

The beds were to small and low. Not a lot of room in the shower.

2026-10-13 • via Nuitee
L
Lynn • solo_traveller • us
9
2026-10-12 • via Nuitee