Leonardo Hotel Newcastle

Hotels
•
Leonardo Hotels
8 (12327 reviews)
Scotswood Road , Newcastle upon Tyne , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Bathroom cleanliness issues
Some rooms are outdated

Categories

Cleanliness
7
Several reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
9
Guests highlighted excellent service, especially from the reception staff.
Location
9
The hotel's location received high praise for being convenient.
Room Quality
7.5
Mixed sentiments, with some rooms being outdated, but others found comfortable.
Amenities
8
Basic amenities were acceptable, but some were found outdated.
Value for Money
8
Perceived as good value, especially during New Year’s Eve.
Food and Beverage
7.5
Breakfast options were noted as lacking variety.
Overall Experience
8
Overall, guest experience was positive with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:43

Property Description

Contemporary and Convenient Accommodation
Leonardo Hotel Newcastle, formerly Jurys Inn, offers spacious rooms with Dream beds and modern amenities, just steps away from Newcastle Train Station. Enjoy the comfort of en-suite rooms with power showers and premium toiletries.

Dining and Meeting Facilities
Indulge in a daily breakfast spread and international dinner menu at the on-site restaurant. The bar is perfect for grabbing lunch, snacks, or a coffee. Business travelers can make use of the 9 fully equipped meeting rooms with natural daylight, ideal for hosting conferences or events.

Prime City-Centre Location
Located in the heart of the city, Leonardo Hotel Newcastle is a short stroll from popular shopping destinations and entertainment venues. Explore the vibrant surroundings, including the Centre for Life science centre and Newcastle United Football Club, all within easy reach.

Ready to experience comfort and convenience in Newcastle? Book your stay at Leonardo Hotel Newcastle now.

Important information:

Please note that security bonds of GBP 100 per room may apply. This bond is refundable on check-out subject to terms and conditions.

The property reserve the right to pre-authorize your credit card for GBP 1 anytime after the reservation has been made.

Times Square car park is located next door to the hotel and offers our guests specially discounted parking rates. Please contact the property for rates information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

8
Based on 12327 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
I
Itzel • solo_traveller • gb
8
Mala experiencia
Pros:

Buena ubicación. Habitación de tamaño normal. Las camas no eran excepcionales pero considero bastante buenas. Excelente opción al contar con desayuno.

Cons:

El horario del desayuno muy corto se terminaba a las 9:30 am de L-V lo cual me pareció un poco incomodo sobre todo porque yo llegué muy tarde a la ciudad. El baño no funcionaba y tuve que cambiarme de habitación después de haber colgado mi ropa y deshecho maletas lo cual fue bastante incomodo. Al hacer check out me acerque a preguntar a una chica del mostrando si solo dejaba las tarjetas y ella muy grosera y energética dijo yo ahorita no tengo tiempo de responder, debes esperar. Tuve que esperar a que 3 personas hicieran check-in y despues el único chico que estaba en el mostrador se dirigía a ayudar a unas personas con sus maletas y decidí interceptarlo pues comúnmente solo se dejan las tarjetas y listo y justamente el dijo solo deje las tarjetas. Entonces le doy una horrible marca al comportamiento de la señora porque despues de mi se acercaron otras personas y les dijo lo mismo de manera prepotente y sin ninguna disculpa o amabilidad.

2026-09-19 • via Nuitee
C
CPotter • solo_traveller • gb
8
Pros:

Welcome at reception and breakfast great.
Location, breakfast and refurbished rooms all great too.

Cons:

Asked reception to use the breakout room on 1/floor to work for a few hours after check out (the other shared spaces have music). Reception slightly reluctantly said yes, but the person looking after the room did not make us feel welcome at all.

2026-09-19 • via Nuitee
J
jefelipe • solo_traveller • br
8
Pros:

The bed is very comfortable. That's undeniable. The staff was suuuuuper polite all the times!

Cons:

The windows open just a little bit and the rooms don't have any air circulation.

2026-09-19 • via Nuitee
D
David • couple • gb
10
2026-09-19 • via Nuitee
P
Patricia Abbott • solo_traveller • gb
9
Pros:

Lovely staff excellent breakfast

Cons:

Nothing

2026-09-19 • via Nuitee
K
Kathryn • solo_traveller • gb
7
Helpfulness of the staff made all the difference.
Pros:

Helpful and friendly staff

Decent breakfast

Laundry service appreciated

Cons:

Reception area off putting. Loud music, tv, piles of pot noodles and pringles behind the desk.

Not a good first impression. Not easy to hear the receptionist over the music.

2026-09-19 • via Nuitee
M
Moira • solo_traveller • gb
10
Pros:

Quiet...clean...nice staff...food and drink available.

Cons:

Nothing

2026-09-19 • via Nuitee
H
Helen • solo_traveller • gb
10
2026-09-19 • via Nuitee
A
Angela • solo_traveller • gb
8
Satisfactory
Pros:

Great location . Comfortable stay. Rather noisy upstairs .

2026-09-19 • via Nuitee
J
Jean • couple • gb
9
City Break
Pros:

Refurbished room was very nice & comfortable. All staff in reception, dining room and cleaners were cheerful, friendly and helpful. The breakfast was fantastic with a huge selection of food. Definitely sets you up for the day ahead and well worth the money. The location of the hotel is perfect as only 5 minutes walk from the train station and 10 minutes into town center.

Cons:

A bit more storage in the room would be good as the wardrobe was very small and there are no bedside cabinets or drawers to put clothes and smaller items in.
The room was quite warm and stuffy. As there is no AC and we are unable to open the windows, a fan would be helpful to cool the room and circulate the air.

2026-09-19 • via Nuitee
E
E.R. • solo_traveller • nl
8
2026-09-19 • via Nuitee
K
Kulwant Johal • solo_traveller • gb
9
GNR 45 kulwant johal
Pros:

New renovated room shower 🚿 room

Cons:

Only thing was the extractor fan in the shower room did not turn off for some reason it was not loud but could do with looking at room 432.
Thanks kulwant johal

2026-09-19 • via Nuitee
C
Caroline • solo_traveller • de
5
2026-09-19 • via Nuitee
Z
Zara • solo_traveller • gb
8
2026-09-19 • via Nuitee
M
Malcolm • solo_traveller • gb
10
2026-09-19 • via Nuitee
G
Gerardo • solo_traveller • us
8
2026-09-19 • via Nuitee
O
Onno • solo_traveller • nl
7
Pros:

Locatie

Cons:

Ontbijt, lang wachten op aanvulling buffet

2026-09-18 • via Nuitee
B
Brian • solo_traveller • gb
10
2026-09-18 • via Nuitee
S
Sian • couple • gb
9
Front of house staff and housekeeping and breakfast staff - absolutely fantastic !
Pros:

Great location , well looked after , staff were fabulous

Cons:

Nothing

2026-09-18 • via Nuitee
M
Margaret • couple • gb
10
Lovely hotel clean staff really helpful with everything breakfast was really good and good choices tea and coffee in roo
Pros:

Staff were really helpful nothing too much trouble answered all your questions and always helpful

Cons:

I loved the hotel and everything about it just a bit far out for everything ok if you like walking which we did but always got a taxi back

2026-09-18 • via Nuitee