Holiday Inn Express Swansea East by IHG

Hotels
Holiday Inn Express
8.4 (2594 reviews)
M4, Jct 43, Llandarcy, Neath , Swansea , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and tidy rooms
Location convenience
Cons:
Parking limitations
Dirty carpets
Issues with the lift
High pet fees

Categories

Cleanliness
7.65
Some reviews mentioned dirty carpets and issues with the car park flooding.
Service
9.12
Overall, staff were described as friendly, helpful, and accommodating.
Location
8.66
Convenient location with good transport links.
Room Quality
8.11
Rooms were generally clean and comfortable, though some minor issues were noted.
Amenities
8.32
Amenities met expectations, including decent breakfast options.
Value for Money
8.1
Generally good value, though the dog fee was considered high.
Food and Beverage
8.65
Breakfast received positive reviews overall.
Overall Experience
8.62
Highly rated overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:49

Property Description

Welcome to Holiday Inn Express Swansea East!

Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.

Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.

Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.

Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2594 reviews
Cleanliness: 7.65
Service: 9.12
Location: 8.66
Room Quality: 8.11
Amenities: 8.32
Value for Money: 8.1
Food and Beverage: 8.65
Overall Experience: 8.62
R
Richard solo_traveller gb
7
Warm
Pros:

Breakfast

Cons:

No Air Con in Hoel

2026-07-17 via Nuitee
S
Shane solo_traveller gb
8
2026-07-17 via Nuitee
R
raymond solo_traveller gb
10
Pros:

Very clean room. Really welcoming receptionist (named Amber). GREAT breakfast.wonderful soaps and shower gel

Cons:

Drink prices at the bar.lighting arrangements over the tea making area.

2026-07-17 via Nuitee
R
Richard solo_traveller gb
8
Very warm!!
Pros:

Location

Cons:

No Aircon just a fan

2026-07-16 via Nuitee
G
Govind couple gb
8
they should have bouchers , places to visit
2026-07-14 via Nuitee
S
Sarah couple gb
10
Perfect overnight stay
Pros:

Very clean, the staff were brilliant, really friendly, helpful and couldn’t help enough.
The room was spacious and the bed was massive. The internet worked well and even though we were right near the M4 it was very quiet. The breakfast was perfect especially when included in the price. We would have stayed for longer and will definitely stay again!

Cons:

Maybe the parking could be a little bigger but this might have just been as there was afew big work vans in when we stayed

2026-07-14 via Nuitee
D
Dermot couple ie
7
Very nice overnighter
Pros:

Clean and good breakfast

Cons:

Nothing

2026-07-13 via Nuitee
T
Tiffany couple us
10
2026-07-13 via Nuitee
A
Arna couple gb
9
Exactly what you'd expect, great staff and clean
Pros:

Staff were really friendly, the bar/restuarant had great aircon so it was lovely to head in there after being at the beach during the day

Cons:

Not that I would have ever expected it outside of a heatwave, but no aircon was a bit disappointing, especially considering the price paid for the hotel room

2026-07-13 via Nuitee
A
Alix solo_traveller be
9
2026-07-12 via Nuitee
J
John couple gb
9
very good
Pros:

when having a shower the mirror didn't steam up the room was fine, close to the motorway If there was a problem the staff delt with it
photo's the restaurant a cafe in swansea (very good) swansea beach, barry island beach

Cons:

the food was cold but it was dealt with by turning the air-con off over the food

2026-07-09 via Nuitee
B
Brian solo_traveller gb
10
2026-07-08 via Nuitee
S
Stephen couple gb
9
Good shirt stay in a comfortable hotel
Pros:

Comfortable, clean and good price.

Cons:

Food expensive

2026-07-08 via Nuitee
P
Paul couple gb
8
Very pleasant and I would stay there again if the need arises
Pros:

Room was very nice ,good size and very clean as was everywhere in the hotel

Cons:

I thought there was a need for some comfortable seating by the bar in the restaurant. We had some drinks before dinner but had to sit on the dining room chairs which were not very comfortable. I think that most people who stay there eat at the nearby Harvester which is why apart from breakfast there is no one in the dining room. Having said that I dont know why there was such a delay between our first and second courses at dinner as there was only two other diners in the restaurant at the same time as us.

2026-07-08 via Nuitee
J
Joseph extended_group gb
9
2026-07-07 via Nuitee
J
Jennifer solo_traveller ca
10
2026-07-07 via Nuitee
P
Peter couple gb
8
Met all my expectations
Pros:

Did not have breakfast

2026-07-06 via Nuitee
I
Ioan Catalin family_with_children gb
10
2026-07-05 via Nuitee
J
Justin solo_traveller gb
10
Pros:

Pub next door.

Cons:

No air con and couldn't open window much

2026-07-05 via Nuitee
S
Sneha family_with_children gb
10
2026-07-05 via Nuitee