Holiday Inn Express Swansea East by IHG

Hotels
•
Holiday Inn Express
8.4 (2693 reviews)
M4, Jct 43, Llandarcy, Neath , Swansea , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and tidy rooms
Location convenience
Cons:
Parking limitations
Dirty carpets
Issues with the lift
High pet fees

Categories

Cleanliness
7.65
Some reviews mentioned dirty carpets and issues with the car park flooding.
Service
9.12
Overall, staff were described as friendly, helpful, and accommodating.
Location
8.66
Convenient location with good transport links.
Room Quality
8.11
Rooms were generally clean and comfortable, though some minor issues were noted.
Amenities
8.32
Amenities met expectations, including decent breakfast options.
Value for Money
8.1
Generally good value, though the dog fee was considered high.
Food and Beverage
8.65
Breakfast received positive reviews overall.
Overall Experience
8.62
Highly rated overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:49

Property Description

Welcome to Holiday Inn Express Swansea East!

Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.

Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.

Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.

Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORK

Location

Guest Reviews

8.4
Based on 2693 reviews
Cleanliness: 7.65
Service: 9.12
Location: 8.66
Room Quality: 8.11
Amenities: 8.32
Value for Money: 8.1
Food and Beverage: 8.65
Overall Experience: 8.62
M
Matthew • couple • gb
9
Pros:

Friendly staff. Decent breakfast

Cons:

Room ok but a slightly dated hotel. Needs a refresh.

2026-09-12 • via Nuitee
S
Shahzad • family_with_children • gb
10
2026-09-12 • via Nuitee
S
Sue • couple • gb
10
Lovely one night stay
Pros:

Comfortable room

2026-09-12 • via Nuitee
R
Robert • family_with_children • gb
10
👌👍👍👍
Pros:

Everything

2026-09-12 • via Nuitee
A
ANN • couple • gb
8
We appreciated our stay.
Pros:

Good to have the free breakfast. Appreciated the cleaning of our room. Good to have blue badge parking near the entrance as my husband is a wheelchair user. The location worked well for us since the reason for our stay was for my husband to have radiotherapy at Singleton Hospital each day for 5 days. The journey to and from the hospital was fairly straightforward.

Cons:

Wider choice of fruit and different flavour yoghurts for breakfast would have been good. Also a wider choice of pastries.

2026-09-11 • via Nuitee
A
Adriaan • solo_traveller • nl
8
2026-09-07 • via Nuitee
S
Saman • family_with_children • gb
7
Good for a short stay
Pros:

The staff were nice and helpful. The room was not big nor small. Good size for 2 adults and 2 kids for a short stay. However, the beds, specially the sofa bed was far from being comfortable. The breakfast was very basic but at least buffet format which was good specially for the kids. Free parking was appreciated.

Cons:

Sofa bed was uncomfortable. not even very stable. No real lounge area to sit. We were out most of the day and only in the room for sleeping. Breakfast could have been better with some extra options, for example there was no cheese of any kind.

2026-09-07 • via Nuitee
A
Anthony • family_with_children • gb
7
2026-09-07 • via Nuitee
J
Jane • family_with_children • gb
8
It was good the toilet didn’t flush which was the only thing that let it down.
Pros:

Good

Cons:

Nice and big

2026-09-06 • via Nuitee
N
Nancy • family_with_children • gb
5
We won't be returning - just not welcoming.
Pros:

Front desk staff were nice

Cons:

Breakfast was dreadful. Crowded - queue, dismal food choices. I asked if we could just take a coffee to go, we were told yes but then found no takeaway cups. Restaurant staff looked overwhelmed and fed up. No air conditioning in room... beds had duvets the hotel staff said we were free 'to come to the front desk to get sheets if duvets were too hot' (this was during a heat wave). Headboards are odd - sort of lopsided. One small fan in the room really did not cut it. Location may have been convenient, but it was depressing - no decent restaurant within many miles.

2026-09-06 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Overnight stop en route.

Cons:

No air conditioning in room, just a fan to move hot air around.

2026-09-05 • via Nuitee
P
Poornima • family_with_children • gb
8
2026-09-04 • via Nuitee
K
Kinga • couple • gb
8
2026-09-04 • via Nuitee
H
Ho Yan • family_with_children • gb
10
Good for everthing
Pros:

Have car park outside

Cons:

Not too close by the town

2026-09-03 • via Nuitee
A
Abhinav • couple • gb
8
Parking was easy and free, and the bed was very spacious. Having a fan in every room was a nice touch. The room had a sl
Pros:

Easy Parking was available, without any Extra charges. And bed was too big. Also they provided a fan in every room in case of need.

Cons:

When we entered the room it was a bit smelly, I don’t know it was like that. That was the only thing. With time even the smell also disappeared or we got comfortable as it was not too intense. Also at night you can hear traffic noise which can irritate some guests.

2026-09-02 • via Nuitee
T
Tony • solo_traveller • gb
10
Pros:

Location was great with clean rooms and a lovely breakfast. Plenty of parking

Cons:

Nothing

2026-09-01 • via Nuitee
S
Sakiusa • couple • gb
9
2026-08-31 • via Nuitee
M
Melfa • solo_traveller • gb
10
2026-08-31 • via Nuitee
T
Tina • family_with_children • gb
9
Staff very friendly and helpful.
Pros:

Perfect location for exploring

Cons:

Extremely hot rooms but was a heat wave and they did provide fans

2026-08-31 • via Nuitee
O
Oko • solo_traveller • gb
10
2026-08-30 • via Nuitee