Holiday Inn Express Swansea East by IHG

Hotels
Holiday Inn Express
8.4 (2519 reviews)
M4, Jct 43, Llandarcy, Neath , Swansea , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and tidy rooms
Location convenience
Cons:
Parking limitations
Dirty carpets
Issues with the lift
High pet fees

Categories

Cleanliness
7.65
Some reviews mentioned dirty carpets and issues with the car park flooding.
Service
9.12
Overall, staff were described as friendly, helpful, and accommodating.
Location
8.66
Convenient location with good transport links.
Room Quality
8.11
Rooms were generally clean and comfortable, though some minor issues were noted.
Amenities
8.32
Amenities met expectations, including decent breakfast options.
Value for Money
8.1
Generally good value, though the dog fee was considered high.
Food and Beverage
8.65
Breakfast received positive reviews overall.
Overall Experience
8.62
Highly rated overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:49

Property Description

Welcome to Holiday Inn Express Swansea East!

Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.

Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.

Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.

Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2519 reviews
Cleanliness: 7.65
Service: 9.12
Location: 8.66
Room Quality: 8.11
Amenities: 8.32
Value for Money: 8.1
Food and Beverage: 8.65
Overall Experience: 8.62
F
Fiona couple gb
10
Great venue, Clean, very comfy, lovely Breakfast.
Pros:

We had a lovely stay, The room was very quiet with no sounds from the motorway, The bed size was amazing and very comfy, the room was beautifully clean and the arrangements for our dog were perfect. Breakfast was great with lots of choice.

Cons:

Nothing at all.

2026-06-13 via Nuitee
K
Kate family_with_children gb
10
Perfect - just what we needed
Pros:

Ideal location, clean, great breakfast & very friendly and professional staff.

Cons:

NA

2026-06-13 via Nuitee
T
Tomas couple gb
9
2026-06-12 via Nuitee
T
Tracey Coulter solo_traveller gb
9
2026-06-11 via Nuitee
O
Olga couple ae
8
Pros:

Well know and expected standard quality We were booked to another hotel that night, but had to escape to Holiday Inn. It has pluses and minuses, but the main thing that we know the chain and know what to expect and what not.
We had a comfortable rest.

2026-06-11 via Nuitee
W
Willis solo_traveller au
9
Great spot to kick off a trip through Wales
Pros:

Clean, quite. Great spot to kick off a trip through Wales.

2026-06-10 via Nuitee
N
Nathan solo_traveller gb
10
2026-06-10 via Nuitee
E
Eirini family_with_children gb
5
2026-06-09 via Nuitee
C
Craig solo_traveller gb
9
2026-06-09 via Nuitee
M
Morgan family_with_children gb
10
2026-06-09 via Nuitee
P
Paula couple gb
10
2026-06-08 via Nuitee
N
Nick family_with_children gb
9
2026-06-08 via Nuitee
N
Nick couple gb
10
Great location, staff and breakfast
Pros:

Close to motorway and easy to find. Staff were very friendly and breakfast was great

Cons:

N/A

2026-06-08 via Nuitee
M
Michael couple cw
8
2026-06-07 via Nuitee
F
FAIZAN couple gb
8
Pros:

breakfast, location and staff.

Cons:

Missing AC and the TV was poor!

2026-06-07 via Nuitee
K
Kelly couple gb
4
Ok
Pros:

Staff was very helpful and friendly

Cons:

Breakfast was an absolute shambles , the restaurant is tiny it can not cater for a full hotel, they had no seats for me and my partner for the 3 days we was there. So even tho breakfast was included we didn’t have any. Shame really

2026-06-04 via Nuitee
B
BEN solo_traveller gb
9
2026-06-04 via Nuitee
M
Michael solo_traveller gb
9
Pros:

All was good!

2026-06-03 via Nuitee
R
Rebecca solo_traveller gb
9
Pros:

Friendly staff on reception, comfortable room and nice breakfast

Cons:

Nothing all good

2026-06-02 via Nuitee
M
Matthew family_with_children gb
9
Excellent staff
Pros:

Clean, good location

Cons:

Aircon in rooms would be good but the duty manager was very helpful in arranging for our window to be fully open to allow the room to cool down (was 29 degrees in there)

2026-06-02 via Nuitee