Holiday Inn Express Swansea East by IHG

Hotels
Holiday Inn Express
8.4 (2468 reviews)
M4, Jct 43, Llandarcy, Neath , Swansea , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and tidy rooms
Location convenience
Cons:
Parking limitations
Dirty carpets
Issues with the lift
High pet fees

Categories

Cleanliness
7.65
Some reviews mentioned dirty carpets and issues with the car park flooding.
Service
9.12
Overall, staff were described as friendly, helpful, and accommodating.
Location
8.66
Convenient location with good transport links.
Room Quality
8.11
Rooms were generally clean and comfortable, though some minor issues were noted.
Amenities
8.32
Amenities met expectations, including decent breakfast options.
Value for Money
8.1
Generally good value, though the dog fee was considered high.
Food and Beverage
8.65
Breakfast received positive reviews overall.
Overall Experience
8.62
Highly rated overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:49

Property Description

Welcome to Holiday Inn Express Swansea East!

Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.

Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.

Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.

Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2468 reviews
Cleanliness: 7.65
Service: 9.12
Location: 8.66
Room Quality: 8.11
Amenities: 8.32
Value for Money: 8.1
Food and Beverage: 8.65
Overall Experience: 8.62
B
Brian solo_traveller gb
10
Pros:

Good location for our plans.

2026-05-20 via Nuitee
B
Brian couple gb
9
2026-05-19 via Nuitee
R
RB solo_traveller gb
8
Does what it says on the tin
Pros:

Does what it says on the tin
Comfy bed
Good shower

Cons:

Minimal atmosphere

2026-05-19 via Nuitee
B
BEN solo_traveller gb
8
2026-05-19 via Nuitee
P
Prinesh couple gb
10
2026-05-19 via Nuitee
M
Michael couple gb
8
Just what we wanted, just what we expected and just what we got.
Pros:

Location.
Ease of access.
Clean and tidy.

Cons:

Nothing.

2026-05-19 via Nuitee
S
Snell solo_traveller gb
9
Pros:

Clean,friendly, helpful, comfortable

2026-05-18 via Nuitee
N
Nadine solo_traveller gb
7
Pros:

Location size of the room food was lovely

Cons:

Really hot but loud outside . Not much parking

2026-05-18 via Nuitee
N
Nicole couple de
7
Einfach Kette, gut für Durchreise
Pros:

Einfache Hotelkette. Parkplatz vorhanden. Personal sehr freundlich und hilfsbereit. Zimmer gut ausgestattet, aber eben einfach. Fenster zur Straße hin war okay. Frühstück in Buffetform in Ordnung. Lage für Durchreise gut geeignet. Außer dem Restaurant nebenan ist dort aber nichts.

2026-05-17 via Nuitee
S
Stephanie solo_traveller gb
9
Perfect option for a short stay
Pros:

Proximity to M4 and hospital. Breakfast options

Cons:

The coffee

2026-05-17 via Nuitee
G
Gaynor solo_traveller gb
10
Pros:

Staff were extremely helpful

Cons:

Nothing

2026-05-14 via Nuitee
G
Georgina solo_traveller gb
10
Pros:

Very friendly staff, clean and great breakfast

2026-05-14 via Nuitee
P
Paula solo_traveller gb
8
2026-05-13 via Nuitee
H
Howard solo_traveller gb
7
Good value for money for a one night stop-over.
Pros:

The room facilities were better than I had imagined ( i.e. ironing board / iron provision was a bonus). The room and bathroom were clean and tidy.
The staff were friendly and proficient.
On-site parking was easy to sort at reception.
Buffet-style breakfast was varied and plentiful.

Cons:

Fortunately I had no mishaps in the bathroom, but noted that there was no toilet brush in sight.
Though tea and coffee facilities were available in the room, the packets of milk I found very unappealing.
My room overlooked the car park so throughout night there was occasional noise from car doors slamming and people talking and a background hum from the main road nearby.

2026-05-10 via Nuitee
O
otterson couple gb
8
2026-05-10 via Nuitee
A
Andi Pro solo_traveller de
9
Pros:

Sauberes Zimmer, freundliches Personal, kostenloser Parkplatz direkt vor der Tür. Für ein Hotel dieser Preiskategorie ein solides Frühstück. Verkehrsgünstiger Lage, ideal zur Durchreise

2026-05-09 via Nuitee
R
Richard couple gb
10
Stayed before and will stay again.. great location, great staff and lovely rooms
Pros:

Convenient location, well priced, clean, tidy, well made beds etc.

The female member of staff in the restaurant area in the Monday morning was rushed off her feet bless and helped with clearing the tables. Polite, courteous and helpful

Cons:

Nothing all good

2026-05-08 via Nuitee
M
Michelle couple gb
9
Slept well, great breakfast. 😊
Pros:

Friendliness of the staff and location next to Harvester

Cons:

Some noisy neighbours on first floor and strong smell of cannabis from their room

2026-05-07 via Nuitee
S
Stephen solo_traveller gb
7
Pros:

Breakfast was very good.

Cons:

Little choice for evening meal I had to go to the Harvester next door to the Holiday Inn,
That was what I was informed by the person who checked me into the Hotel I might be better going to the Harvester.

2026-05-06 via Nuitee
A
Abrahams solo_traveller gb
9
Good
Pros:

Comfortable bed. Roomy bedroom. Good shower

Cons:

Breakfast was just ok for the price I paid

2026-05-06 via Nuitee