Holiday Inn Express Swansea East by IHG

Hotels
•
Holiday Inn Express
8.4 (2693 reviews)
M4, Jct 43, Llandarcy, Neath , Swansea , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and tidy rooms
Location convenience
Cons:
Parking limitations
Dirty carpets
Issues with the lift
High pet fees

Categories

Cleanliness
7.65
Some reviews mentioned dirty carpets and issues with the car park flooding.
Service
9.12
Overall, staff were described as friendly, helpful, and accommodating.
Location
8.66
Convenient location with good transport links.
Room Quality
8.11
Rooms were generally clean and comfortable, though some minor issues were noted.
Amenities
8.32
Amenities met expectations, including decent breakfast options.
Value for Money
8.1
Generally good value, though the dog fee was considered high.
Food and Beverage
8.65
Breakfast received positive reviews overall.
Overall Experience
8.62
Highly rated overall experience with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:49

Property Description

Welcome to Holiday Inn Express Swansea East!

Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.

Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.

Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.

Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORK

Location

Guest Reviews

8.4
Based on 2693 reviews
Cleanliness: 7.65
Service: 9.12
Location: 8.66
Room Quality: 8.11
Amenities: 8.32
Value for Money: 8.1
Food and Beverage: 8.65
Overall Experience: 8.62
P
Preet • solo_traveller • gb
10
2026-10-13 • via Nuitee
炜张 • solo_traveller • gb
9
Pros:

早餐非常好

Cons:

房价有点贵

2026-10-12 • via Nuitee
C
Carla • solo_traveller • gb
8
2026-10-12 • via Nuitee
D
David • couple • gb
9
2026-10-12 • via Nuitee
S
Scott • couple • gb
10
Certainly stay again
2026-10-11 • via Nuitee
R
Rachael • solo_traveller • gb
8
Pros:

Comfy bed

2026-10-08 • via Nuitee
D
Dee-Marie • solo_traveller • gb
9
2026-10-08 • via Nuitee
K
Katarzyna • solo_traveller • pl
4
Bardzo duszno w pokoju.
Pros:

Lokalizacja bardzo dobra

Cons:

Pokoj mały i bez klimatyzacji. Okno otwiera się minimalnie. Bardzo było duszno szczególnie w nocy. Odpuściliśmy hotel wcześniej bo nir wyobrażałam sobie kolejnych nocy w tym dusznym pokoju.

2026-10-08 • via Nuitee
M
Monika • couple • gb
10
2026-10-08 • via Nuitee
C
Catherine • solo_traveller • gb
7
Comfortable and welcoming
Pros:

Breakfast was brilliant. Staff were lovely. Room was clean & bed was comfy

Cons:

Evening meals could be better quality

2026-10-07 • via Nuitee
M
M DOONER • family_with_children • gb
7
Pros:

was good family and myself enjoyed

2026-10-07 • via Nuitee
D
David • couple • gb
9
Comfortable and friendly staff
2026-10-07 • via Nuitee
A
Anita • couple • gb
8
Comfortable and relaxed
Pros:

Staff

Cons:

Nothing was great

2026-10-07 • via Nuitee
B
Bert • couple • nl
8
Pros:

Comfortabel, vriendelijk personeel

2026-09-19 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

Parking was good for Blue Badge. Access very good

Cons:

I would have preferred an accessibility room, but there were none available.

2026-09-16 • via Nuitee
H
Harminder • solo_traveller • gb
1
Awful, don’t stay here
Pros:

Close to M4

Cons:

Wasn’t clean. Very, very basic and breakfast was awful. Croissants were as hard as big stones

2026-09-15 • via Nuitee
K
Kate • couple • gb
10
Superb. Comfortable and perfectly run in very convenient location
Pros:

Great location. Staff were lovely, professional al and personable. Sian who booked us in was fantastic and the guy at breakfast ( with a beard) was so helpful and friendly. We could tell it was really efficiently run and hygiene etc was perfect.

Cons:

Nothing.

2026-09-14 • via Nuitee
A
ADRIAN • family_with_children • gb
8
Pleasant and confortable
Pros:

Staff helped with extra duvet and setting up sofa bed. Staff also helped entertain a 2 year old toddler while mum and dad were eating breakfast.

Cons:

The price I paid through booking.com was quite epensensive. I tried to book directly but found the main IHG website difficult and confusing.

2026-09-14 • via Nuitee
B
Baumanis • solo_traveller • gb
10
Pros:

I would like to acknowledge how friendly and helpful the staff were. They all made us feel very welcome. Large company chains can sometimes miss the mark when it comes to a more personable atmosphere, so it was especially nice to encounter such lovely staff.

2026-09-14 • via Nuitee
A
Adam • couple • gb
10
Relaxing and pleasant stay.
Pros:

Welcoming and very pleasant staff, great breakfast and a comfy room.

Cons:

Just a small picky note - Shelf on which kettle was located could be higher, to ease leaning over it.

2026-09-13 • via Nuitee