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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Welcome to Holiday Inn Express Swansea East!
Convenient Location: Situated just 6.6 miles from Swansea and 20 miles from the stunning Gower Peninsula, our hotel offers easy access to popular attractions.
Comfortable Accommodation: Each room is equipped with a work desk, flat-screen TV, seating area, and a modern en-suite bathroom with a shower for your convenience.
Dining Options: Start your day with our complimentary Express Start buffet breakfast and enjoy evening meals and drinks at our lounge bar.
Book your stay now at Holiday Inn Express Swansea East for a delightful and hassle-free experience!
If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.
Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.
Please note that cash payments are not allowed.
When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the hotel to check availability.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
It is close and convenient and the breakfast is lovely
Twin room was exceptionally cramped, 2 single beds literally 2inchs from each other and quite expensive for what we got in comparison to other Holiday Inn ive stayed in up and down the country
Location as i was travelling on
Can't think of anything
Location - next to motorway and a pub
Room size
Air conditioned in lobby
Breakfast choices
Dogs allowed
Free wifi
Temperature in room -no air-conditioning only a desk fan to help during the heat wave.
Having to register car with parking company so I don't get a parking fine. Pet hate of mine, if I'm a paying customer and parking is for the hotel. You sort I don't get fined!
Not many electric sockets in room to plug in to and no usb charging ports
Very clean and convenient! And a wonderful breakfast to start the day.
It’s convenient and clean and the breakfast is amazing.
Convenient and clean with a lovely breakfast.
Good location to visit relatives and easy access
Very quick pitstop on the way from the ferry in Pembroke to the South of England. Convenient location just off the M4. The room was clean and the bed comfortable. Arriving in the middle of the night, the night manager was helpful and efficient getting me checked in quickly. Didn't stay for breakfast so no comment to make.
In room 130 which was clean BUT there’s a glass on the floor by the headboard (easily missed). Nice to have a fan in the room. Really Comfy bed. Like the door on toilet closing 2 ways. Good size tv. Nice pillows. Breakfast was brilliant. Staff were brilliant.
Too many dogs with guests. I don’t think you should allow dogs in the hotel. They smell and they leave a smell lingering in the rooms they stay in. You don’t know if owners have had their dogs in bed with them. I don’t fancy sleeping in a bed that a dog has slept in. Some people are allergic to dog hairs. And some are scared of dogs.
Proximity to M4
Quite dated
Wonderful staff and very clean :3
All
All was fine
Parking space provided. Room size was decent
The lady at the time of check in told us to come for breakfast after 8:30am as it will be rush time before that. When we arrived at 9am, they kept us waiting to enter the breakfast area for 15minutes as there was no space available. The next day we went at 9am, they made us wait for half an hour as there was no space to sit. We got a place to sit at 9:30 am and their closing time was at 10am. I asked for an extra croissant and they rudely said that they can not serve as it was already past 10am. They even lied that the croissant are freshly baked and were over. I saw them serve packed croissants the first day. When I confronted them, they said that when the fresh baked croissant are over, they serve the packed ones and even those were over. I do not understand why such a brand like holiday inn is providing such pathetic service. Can’t they provide an extra croissant. I can not believe they ran out of a packed food commodity even though the staff knew the count of customers in the hotel. It was the hotel’s mistake if they can not provide a seating on time. The staff were all liars starting from the reception to the restaurant. They have no basic courtesy for serving a customer properly.
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