Best Western Inn Florence

Hotels
•
Best Western
8.4 (1016 reviews)
7821 Commerce Drive , Florence , us
+1 843-678-9292

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean Room
Friendly Staff
Good Breakfast
Great Location
Comfortable Beds
Valuable Stay
Cons:
Smelly Room
Damp Carpets
Loose Pillows
Outdated Facilities

Categories

Cleanliness
7.29
Mixed sentiments; clean room mentioned, but issues with dampness and mold noted.
Service
8.76
Staff were generally friendly; a few issues with individual staff but overall service is deemed satisfactory.
Location
9.3
Consistently praised for its convenience and good access.
Room Quality
7.75
Rooms were clean but some reports of odors and maintenance issues.
Amenities
8.28
Good amenities mentioned like the jacuzzi and breakfast, but some issues noted with outdated facilities.
Value for Money
8.74
Well-rated for cost; good experiences in relation to price.
Food and Beverage
8.29
Breakfast was generally good but some need for variety and improvement mentioned.
Overall Experience
8.76
Mostly positive experiences despite some complaints about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:35

Property Description

Convenient Location: Situated near major interstates and just a short distance from the airport, the Florence Best Western Inn offers easy access for travelers.

Amenities Galore: Enjoy a refreshing dip in the outdoor pool, keep up with your workout routine at the 24-hour gym, and start your day right with a hot continental breakfast.

Comfortable Accommodations: Relax in well-equipped rooms featuring essential amenities like a coffee maker, microwave, and refrigerator, along with entertainment options such as cable TV and free WiFi.

Ready to experience a comfortable stay with convenient amenities? Book your stay at the Florence Best Western Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1016 reviews
Cleanliness: 7.29
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.76
R
Ronald • family_with_children • us
8
Clean hotel, comfortable beds, and a satisfying breakfast.
Pros:

Clean rooms, comfortable beds, and nice simple lobby. Breakfast options were good with real scrambled eggs and authentic orange juice!

Cons:

Breakfast should also include a few gluten free options would be ideal for those with dietary needs.

2026-07-24 • via Nuitee
S
Stephanie • family_with_children • us
7
Good, but go out to breakfast!
Cons:

I did not like how there was only one ice machine in the main level. We had to go down 3 levels to get ice. Also don’t like how for breakfast, there was no water offered, no forks, the eggs were stuck onto the pan and hard as a rock. Eventually, they replaced them, but there was at least 30 minutes that went by without any edible eggs. No fruit offered. This was by far the worst hotel breakfast I’ve been to.

2026-07-22 • via Nuitee
M
Melissa • solo_traveller • us
10
Pros:

The staff and thw clean rooms

Cons:

The brkfast

2026-07-20 • via Nuitee
A
Alice • solo_traveller • us
10
Very nice place to stay. I definitely recommend it.
Pros:

Very clean and away from all the traffic.

2026-07-17 • via Nuitee
R
Robert • couple • us
9
2026-07-17 • via Nuitee
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Kathleen • solo_traveller • us
10
Pros:

Great place to stay - clean & good options for breakfast. Like the lemonade provided in lobby area.

Cons:

Breakfast area is a little small, but doable.

2026-07-17 • via Nuitee
P
Pam • extended_group • us
10
Cons:

The beds were to firm but other then that everything was good.

2026-07-16 • via Nuitee
J
Jeff • extended_group • us
10
2026-07-14 • via Nuitee
C
Charles • couple • us
8
2026-07-13 • via Nuitee
W
Wilbert • solo_traveller • us
10
Great hotel, great stay.
Pros:

Great staff. Got there early at 6am and staff was able to check us in to our room early since we were driving all night and we needed a few hours to sleep before heading to the ARK.

Cons:

The pool had swarms of bees 🐝 which im (mom) allergic too so I stayed in the room, but my kids swam and they loved the outdoor pool. The staff said they got and exterminator but the bees were still there 2 days into our stay.

2026-07-10 • via Nuitee
J
Janice • solo_traveller • us
8
Pros:

Very clean, easy to get to.

Cons:

The ac struggled to keep the room cool

2026-07-03 • via Nuitee
J
Jaquay • solo_traveller • us
8
2026-07-02 • via Nuitee
J
Jaelyn • couple • us
10
2026-06-29 • via Nuitee
M
Miriam • solo_traveller • us
9
Great for the price!
Pros:

The room was very clean and spacious. The bathroom was clean. The front desk staff were very helpful. The breakfast was good.

Cons:

There was a stain on the bathroom floor. May I suggest you make just a plain egg omelette. Not everyone likes cheese.

2026-06-28 • via Nuitee
J
John • solo_traveller • us
8
Pros:

Great accommodations and staff. Enjoyed the hot breakfast.

Cons:

The breakfast area was cramped.

2026-06-28 • via Nuitee
C
Charles • family_with_children • us
8
Pros:

Clean, comfortable and great location between Ark Encounter and Creation Museum.

Cons:

Breakfast was ok…eggs a little cold, Jean was a great help…she is a great worker!

2026-06-27 • via Nuitee
J
Johnson • couple • us
9
2026-06-25 • via Nuitee
K
Kathy • solo_traveller • us
8
2026-06-23 • via Nuitee
L
Leah • couple • us
8
I would stay here again if I ever found myself in the area…. Unless there was a better breakfast/coffee option elsew
Pros:

Location was good, the room was clean and comfortable. Beds were comfy, plenty of towels and an exceptionally large tv on the wall. We were gone most of the day, rested well.

Cons:

Breakfast was good enough to classify as “something to eat.” It was pretty average. Horrible coffee though…. I put mine on bold and it looked like tea. I didn’t drink it. I went for the milk instead. Scrambled eggs were wet, yogurt was good when the machine worked. One morning there were no forks. If you’re looking for a really good breakfast, this isn’t it but if you just need a little something to get the day going, you’ll be ok. There was a waffle maker, cereal, toaster and muffins too.

2026-06-22 • via Nuitee
J
James • couple • us
10
2026-06-22 • via Nuitee