Best Western Inn Florence

Hotels
•
Best Western
8.4 (1035 reviews)
7821 Commerce Drive , Florence , US
+1 843-678-9292

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean Room
Friendly Staff
Good Breakfast
Great Location
Comfortable Beds
Valuable Stay
Cons:
Smelly Room
Damp Carpets
Loose Pillows
Outdated Facilities

Categories

Cleanliness
7.29
Mixed sentiments; clean room mentioned, but issues with dampness and mold noted.
Service
8.76
Staff were generally friendly; a few issues with individual staff but overall service is deemed satisfactory.
Location
9.3
Consistently praised for its convenience and good access.
Room Quality
7.75
Rooms were clean but some reports of odors and maintenance issues.
Amenities
8.28
Good amenities mentioned like the jacuzzi and breakfast, but some issues noted with outdated facilities.
Value for Money
8.74
Well-rated for cost; good experiences in relation to price.
Food and Beverage
8.29
Breakfast was generally good but some need for variety and improvement mentioned.
Overall Experience
8.76
Mostly positive experiences despite some complaints about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:35

Property Description

Convenient Location: Situated near major interstates and just a short distance from the airport, the Florence Best Western Inn offers easy access for travelers.

Amenities Galore: Enjoy a refreshing dip in the outdoor pool, keep up with your workout routine at the 24-hour gym, and start your day right with a hot continental breakfast.

Comfortable Accommodations: Relax in well-equipped rooms featuring essential amenities like a coffee maker, microwave, and refrigerator, along with entertainment options such as cable TV and free WiFi.

Ready to experience a comfortable stay with convenient amenities? Book your stay at the Florence Best Western Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 1035 reviews
Cleanliness: 7.29
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.76
M
Marcelo • family_with_children • br
7
Pros:

Bom custo benefício

Cons:

Ter que solicitar a limpeza do quarto

2026-09-19 • via Nuitee
C
Casey • couple • us
6
2026-09-18 • via Nuitee
K
Kala • couple • us
1
Pros:

Beds were comfortable and the location was convenient

Cons:

Lobby smelled like dirty mop water, breakfast was absolutely disgusting, there was never any staff at the desk has to look or ring a bell for someone, the room was rather filthy.

2026-09-14 • via Nuitee
R
Robbie • couple • us
8
Great value - breakfast was good. Staff was kind
Pros:

Very clean

Cons:

When I went to check in - I ran into Coach Nick Saban at the counter… she stated she needed $20 for a check in 40 mins early.

2026-09-08 • via Nuitee
P
Patricia • solo_traveller • us
7
2026-09-08 • via Nuitee
D
Danita • solo_traveller • us
10
2026-09-08 • via Nuitee
K
Kimberly • couple • us
10
2026-09-06 • via Nuitee
M
Mitchell • extended_group • us
10
Para mí todo estaba perfecto
Pros:

Para mí, y mi familia estuvo todo bien, no tuvo ningún problema

Cons:

No encontré falla ninguno para lo que vine

2026-09-05 • via Nuitee
E
Elena • solo_traveller • us
10
Great stay
Pros:

It was easy to find, very welcoming, the over night lady at the check in desk was super nice and welcoming(I forgot her name but it started with a J I believe). The bed was so comfortable and the room was nice and cold. It was pet friendly with was so good as I had my girl with me. Overall a great first experience staying at a best western. Also the morning cleaning lady was super helpful as well. I believe her name was Jana or Janelle 🤔 she wrote it down for me and sadly I lost it in my travels.

Cons:

Nothing we stayed one night and slept the whole stay. We did wake up to the ac leaking but it wasn't an inconvenience for us as we were checking out and they seemed to be right on it when I told them as I was checking out.

2026-09-01 • via Nuitee
B
Bryan-Janice • extended_group • us
10
2026-08-29 • via Nuitee
J
Johnson • family_with_children • ca
7
Pros:

Staff are very good and helpful

Cons:

TV wasn't working, toilet door lock wasn't working. AC was so noisy. Switch twice in 2 different room.

2026-08-22 • via Nuitee
C
Cindy • couple • us
9
2026-08-20 • via Nuitee
K
Kitty • solo_traveller • us
9
2026-08-18 • via Nuitee
N
Nikki • solo_traveller • us
9
2026-08-11 • via Nuitee
P
Pamela • couple • us
10
This place is a hidden gem
Pros:

Location , staff, close to shopping and highway , clean , has a pool , breakfast is always good and more ...
I always stay at this location when I travel home to visit

Cons:

N/A

2026-08-11 • via Nuitee
T
Teichman • family_with_children • us
8
2026-08-10 • via Nuitee
D
Donna • solo_traveller • us
10
2026-08-10 • via Nuitee
J
Julie • couple • us
8
The desk clerk was very nice
Pros:

The room was very updated

Cons:

It was right behind a Chick Filet

2026-08-03 • via Nuitee
V
Veronica • couple • us
10
Clean, comfortable, good location.
Pros:

Location was great. Hotel was clean and comfortable. Staff was great.

Cons:

Free breakfast. Couldn't get a seat. Too many kids.

2026-08-02 • via Nuitee
R
Ronald • family_with_children • us
8
Clean hotel, comfortable beds, and a satisfying breakfast.
Pros:

Clean rooms, comfortable beds, and nice simple lobby. Breakfast options were good with real scrambled eggs and authentic orange juice!

Cons:

Breakfast should also include a few gluten free options would be ideal for those with dietary needs.

2026-07-24 • via Nuitee