auberge restau tombouctou

Hotels
8.6 (55 reviews)
45100 ASFALOU AIT BEN HADDOU OURZAZATE , Aït Ben Haddou , MA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Warm, attentive host and family-like hospitality
Excellent breakfast and dinner (highly praised)
Quiet location, good for visiting the kasbah
Large rooms
Cons:
Some beds are very hard
Occasional property condition / initial check-in confusion (relocation)
One reported negative checkout incident (asked to exchange a torn bill), which soured that guest's experience

Categories

Cleanliness
7.6
Some guests noted the auberge initially appeared abandoned/run-down on arrival, suggesting occasional condition/cleanliness concerns.
Service
9.4
Repeated praise for Mohamed and his family: very welcoming, attentive, family-like hospitality and helpfulness throughout stays.
Location
8.8
Described as a quiet spot, good for visiting the kasbah; about 20 minutes' walk to the village—convenient but not central.
Room Quality
7.8
Rooms reported as large, but some guests found beds very hard and one party was relocated to a different property on arrival, indicating mixed room experience.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8
Generally good value given food and hospitality, but one guest reported an attempted currency-exchange incident at checkout that negatively affected perceived value.
Food and Beverage
9.6
Consistently excellent reports: very good breakfast and dinner; several guests called the dinner the best they had in Morocco.
Overall Experience
9
Strongly positive family atmosphere and welcoming hosts dominate reviews, producing a very good overall stay despite isolated issues (hard beds, initial property condition, and one negative checkout incident).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 06:52

Property Description

Luxurious Amenities
Auberge restau tombouctou offers a range of luxurious amenities including a fitness centre, garden, shared lounge, and terrace. Guests can enjoy the babysitting service and children's playground, making it perfect for families.

Comfortable Accommodation
The rooms at the hotel are designed for comfort and relaxation, with each room featuring a desk, bed linen, and a balcony with stunning mountain views. Guests can also enjoy the convenience of a private bathroom with free toiletries and some rooms even have a kitchen with an oven.

Delicious Dining Options
Indulge in a variety of culinary delights at the restaurant serving African, Mediterranean, and Middle Eastern cuisine. With options for vegetarian, dairy-free, and halal meals, there is something for everyone to enjoy.

Experience luxury, comfort, and delicious dining at Auberge restau tombouctou. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 55 reviews
Cleanliness: 7.6
Service: 9.4
Location: 8.8
Room Quality: 7.8
Amenities: 8.6
Value for Money: 8
Food and Beverage: 9.6
Overall Experience: 9
J
Julia • couple • de
4
Pros:

Die Lage. Mit dem Auto 5 Minuten zu Ben Haddou.

Cons:

Die Unterbringung war nicht im Haus wie in der Beschreibung, sondern 5 Minuten weiter, was erstmal für Verwirrung sorgte. Das Haus ist ziemlich runter gekommen. Die Betten eine Zumutung, extrem hart, da hätten wir auch auf dem Boden schlafen können. Das schlimmste war das Bad. Waschbecken und Toilette nicht geputzt, im Waschbecken Zahnpasta vom Vorgänger. Die Toilette hat dauernd getropft. Das Frühstück war dürftig, der Kaffee Naja... Nicht zu empfehlen. Haben uns abgezockt gefühlt.

2026-10-18 • via Nuitee
P
pierre • extended_group • fr
10
2026-10-17 • via Nuitee
R
Richard • solo_traveller • mt
10
Great place to relax in Ait Ben Haddou
Pros:

Everything was great. Mohammed welcomed me into his family. The food was good. The vibe was peaceful and I slept well as well. The location is a bit outside Ait for more peace and quiet, but a short walk from the centre.

Cons:

Maybe the WiFi could be a bit stronger at some times in some areas.

2026-10-15 • via Nuitee
G
Gianluca • couple • it
9
Pulito confortevole e accoglienza eccezionale
Pros:

Stanza comoda e spaziosa, essendoci pochi ospiti ci hanno ospitati nell’edificio principale dove abitano anche i gestori e quindi abbiamo avuto il bagno in camera. La strada che porta al locale è facilmente percorribile e c’è ampio parcheggio, è stato molto semplice trovarlo. Abbiamo mangiato anche lì la sera e ci siamo trovati veramente molto bene. Il proprietario è stato gentilissimo perché nonostante fossimo arrivati tardi e non avessimo prenotato la cena ci hanno cucinato un couscous con verdure magnifico! Gentili e accoglienti.

Cons:

Unica piccola amica, eravamo in una stanza molto buia

2026-10-11 • via Nuitee
A
Arianna • solo_traveller • it
10
Pros:

Mohamed è una persona speciale, gentile e disponibile. La cucina ottima e la posizione fantastica.

2026-06-14 • via Nuitee
R
remy • solo_traveller • fr
9
Pros:

L'accueil, la gentillesse de l'hôte dans sons ancienne maison remise à neuf avec goût

2026-05-27 • via Nuitee
E
El-Houssein • solo_traveller • de
10
Pros:

Alles gut!

Cons:

Der Inhaber war super freundlich

2026-05-20 • via Nuitee
M
Maaske • family_with_children • nl
10
Fijn verblijf bij behulpzame host en het heerlijkste eten!
Pros:

De plek is rustig en goed bijv. om de kasbah te bezoeken. Mohammed en zijn gezin zijn zeer, zeer gastvrij en zullen kosten nog moeite sparen om je een fijne tijd te geven. Het diner is het lekkerste diner dat ik gegeten heb in Marokko. Ontbijt ook zeer goed verzorgd. Het was er rustig maar ik gun deze lieve mensen wat meer bezoekers!

Cons:

Sommige bedden zijn écht heel hard, zelfs voor Marokkaanse begrippen. Bij aankomst leek de auberge wel verlaten en vervallen. Maar als snel kwam de zoon van de eigenaar en later de eigenaar, ze namen ons mee naar een ander hotel pal aan de overkant van de straat. Daar was het verder prima, maar het heeft wel een andere naam dan waar we voor geboekt hadden.

2026-05-04 • via Nuitee
B
Bryce • solo_traveller • gb
2
Pros:

Family vibe, breakfast, dinner, big rooms

Cons:

The two night stay was going great until at checkout after paying AND also tipping him mohammed saw my big wad of dirhams and asked me if I could exchange his “ripped” $100 US dollar bill for dirhams, mistaking my kindness towards him for naivety. Oldest scam in the book like do you really think I’m that stupid. Such a shame and totally soured my experience

2026-04-30 • via Nuitee
S
Sandro • solo_traveller • ch
10
Pros:

Sehr netter Herr. Sehr aufmerksam und er spuelte sogar für die Gäste Musik mit seinen Kindern. Er war da, falls es Probleme gab und war hilfsbereit.

2026-04-27 • via Nuitee
H
hatim • solo_traveller • ma
10
Pros:

The hotel has a great breakfast and the staff are very welcoming, like family

2026-04-10 • via Nuitee
N
Nadia • family_with_children • fr
10
Une véritable expérience
Pros:

À l’ensemble des amoureux de belle rencontre et à la recherche de la découverte du véritable Maroc, vous êtes au bon endroit, merci pour l’accueil, merci de nous avoir considérés comme de la famille. Allez y les yeux fermés, bien plus qu’un lieu où l’on s’arrête pour séjourner!!!!!

2026-04-08 • via Nuitee
A
Abrial • extended_group • fr
10
Pros:

Très bon accueil ! Hote très agréable ! Le petit déjeuner est copieux et très bon !

2026-04-06 • via Nuitee
I
isabelle • extended_group • fr
9
Pros:

L accueil et la disponibilité

2026-03-26 • via Nuitee
N
Nicolas • extended_group • fr
10
Comme à la maison , avons partagé plein de moments chaleureux avec nos hôtes
Pros:

Nous avons trouvé une auberge avec un accueil chaleureux, familial.
Nous nous sommes sentis de suite, comme à la maison.
Nous recommandons vivement de prendre un repas le couscous avait des saveurs très, très fines.
Maisons et déco traditionnelles.
Nous n'avons malheureusement pas eu le temps de rester plus longtemps mais nous y retournerons.

2026-03-26 • via Nuitee
L
Leo de Ferrariis • solo_traveller • ar
10
Pros:

La atencion del dueño, muy atento y servicial. Desayuno excelente!

2026-03-23 • via Nuitee
O
Olivier • solo_traveller • fr
9
Pros:

Très bel accueil, bon dîner et petit déjeuner, emplacement calme à 20min à pied du village

2026-02-25 • via Nuitee
B
brosset • solo_traveller • fr
10
Pros:

Tout était trop bien !!! Accueil au top endroit trop mimi petit dej incroyable

2026-02-09 • via Nuitee
J
Jean François • solo_traveller • fr
9
Pros:

Très bon contact avec Mohamed. Chambre traditionnelle à prix correct. Bien placé, j ai passé un bon séjour.

Cons:

Rien

2026-02-08 • via Nuitee
K
Kelby • solo_traveller • au
9
Felt very welcomed and at home, excellent hosts and comfy quarters
Pros:

Had an amazing stay at their sister property (practically identical) with a very welcoming and helpful host, comfortable rooms and living areas, tasty food at the on-site restaurant and conveniently located for Air Ben Haddou. Facilities were of a great standard for the price point, very happy with everything...can definitely recommend for people looking for cheap and cheerful accommodation in the area!

2026-01-30 • via Nuitee