Regal Réseau Hotel & Spa

Hotels
8.4 (3034 reviews)
No.06, Carron Place , Negombo , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Infinity pool
Spacious rooms
Cons:
Noise from rooftop bar
Cleanliness issues

Categories

Cleanliness
7.18
Some reviews highlighted issues with cleanliness, particularly mentioning staff's indifference to cleanliness complaints.
Service
8.65
Overall service was viewed positively, with staff being described as friendly and attentive in certain areas.
Location
9.19
Numerous reviews praised the location for beach access and nearby facilities, making it a strong point for the hotel.
Room Quality
8.14
Rooms were generally described as large and comfortable with good views, although some concerns were raised about noise.
Amenities
8.67
The infinity pool and breakfast amenities received positive remarks, enhancing guests' experiences.
Value for Money
8.63
Reviews indicated that guests found good value for the provided services and amenities.
Food and Beverage
8.18
While breakfast received favorable points, some guests critiqued the dining experience for lacking uniqueness.
Overall Experience
8.55
Despite some negatives, many guests enjoyed their stay, reflected in the overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:42

Property Description

Luxurious Accommodation
Experience a lavish stay at Regal Réseau Hotel & Spa, located just 300 meters from Wellaweediya Beach. Indulge in our well-equipped rooms featuring modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Upgrade to rooms with balconies and sea views for a truly unforgettable experience.

Relaxation and Dining
Unwind by the outdoor swimming pool or treat yourself to a rejuvenating spa session. Enjoy delicious meals at our on-site restaurant or grab a drink at the bar. With a terrace offering serene views, your stay will be nothing short of tranquil.

Convenient Services
Benefit from our 24-hour front desk, airport transfers, and room service for a hassle-free stay. Take advantage of our business facilities and ironing service to cater to all your needs seamlessly.

Book your stay at Regal Réseau Hotel & Spa for a luxurious retreat in Negombo.

Important information:

On Bed & Breakfast Basis
Christmas Eve Gala Dinner - US$50 Per Person And Child US$ 25 ( 6 to 12 Years )
New Year`s Eve Gala Dinner - US$60 Per Person And Child US$ 30 ( 6 to 12 Years )

On Half Board Basis
Christmas Eve Gala Dinner - US$40 Per Person And Child US$ 20 ( 6 to 12 Years )
New Year`s Eve Gala Dinner - US$50 Per Person And Child US$ 25 ( 6 to 12 Years )Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 12 years old stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3034 reviews
Cleanliness: 7.18
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
E
Elisha couple au
9
Pros:

Rooftop was great! The staff were super friendly and the addition of a karaoke room was a nice touch.

Cons:

No notes here!

2026-07-04 via Nuitee
C
C7582JBmatthiasw Friends getaway
10
perfect experience
Pros:

perfect service, perfect setting.. just perfect
hasitha

2026-07-03 via Tripadvisor
P
Pere Francesc family_with_children es
9
Molt bé
Pros:

Les instal.lacions estan molt bé i la unicació davant de la platja

Cons:

La lentitud a l’hora de servir els plats al restaurant

2026-07-03 via Nuitee
N
nanda solo_traveller in
9
2026-07-03 via Nuitee
I
Iris solo_traveller il
10
מלון מצויין
Pros:

חדר נקי, מיטה מאד נוחה, מזגן מעולה, הבריכה על הגג, המסעדה מצויינת, והמסאג׳ היה מושלם

Cons:

כלום. הצטערתי שלא היה לי עוד לילה

2026-07-03 via Nuitee
T
Tracy couple au
9
Amazing views of Negombo beach with great proximity to the airport.
Pros:

Location and access to the airport was great! A brilliant place to spend a couple of days when landing to acclimatise.

Cons:

Be careful of the ‘beach view’… we had a side view of the beach… which was fine but not what we expected. However, the views from the rooftop pool and the restaurant made up for it.

Also if ordering dinner in the restaurant, be prepared for really long waits…. Food was delicious, but we waited more than an hour and a half for it to be delivered. Waited 30 mins for our bottle of water to arrive!

2026-07-02 via Nuitee
2
224luckyj Family Digana, Kandy District, Central Province
10
Stay at hotel Regal Reseau.
Pros:

We found the hotel very comfortable.
Staff very polite, especially Mr. Christopher at the Reception, Mr. Dullewe at the restaurant and the Chef Mr. Saman.
Food was great including the buffet breakfast.
It's better to keep a good track of customer requests (we asked for 2 tea bags which never came) and also the TV experience can be improved (no CNN, and a couple of HBO or other film channels can be added; it was a depleted PEO package which is available).
Rest is all very good.

2026-07-01 via Tripadvisor
S
Sayi couple in
5
2026-07-01 via Nuitee
R
Ryan couple au
6
This hotel needs some overall work to be worth the price, however it is conveniently close to the airport.
Pros:

The property has a great view of the ocean & the rooftop restaurant & pool area is quite nice. It’s within a 15-20 minute drive of the airport, so pretty close if you’re doing a one night stay upon arrival/departure.

Cons:

For the price we paid, several electrical outlets did not work around the room and the food was pretty poor quality (in comparison to the rest of Sri Lanka which has phenomenal food). The staff couldn’t assist me in booking a transfer/taxi to the airport, which is a service I thought a hotel of this calibre could provide.

2026-06-29 via Nuitee
C
Chathura solo_traveller lk
9
Pros:

The sea view

2026-06-27 via Nuitee
S
samtG2535TB Couples
10
Great hotel on beach
Pros:

Very clean, well looked after by all the staff, especially by Harshana who was helpful at the front desk with our check in

2026-06-26 via Tripadvisor
S
Steve solo_traveller au
10
Had two great stays here
Pros:

The location was good. The staff friendly and attentive

Cons:

Nothing

2026-06-26 via Nuitee
T
Thileeban couple qa
9
2026-06-22 via Nuitee
J
Jones Zachariah Noel solo_traveller in
10
2026-06-22 via Nuitee
A
AlAli6699 solo_traveller ae
5
Pros:

Beach access

Cons:

Reception staff took more than 40 minutes to check us in even we were two rooms only and was no other customers were there.

Bedding was not comfy and furniture was heavily used.

2026-06-22 via Nuitee
T
turkya769 Solo travel
6
Bad experience with front office manager
Pros:

The reason why I am writing to you today is because I stayed in your hotel lately, having checked in after 11:00 p.m. In general, everything went well – my room was comfortable and the food was delicious. But I would like to comment specifically on my experience of checking in into the hotel.

Initially, I wanted to make a booking of the sea-view room via Booking.com but there was no option for it. Being in the lobby, I tried to arrange it somehow. It was the only receptionist working in the lobby who did all his best to assist me with upgrading my room.

However, the Front Office Manager Mr. Krishan came to us. Even though I am sure he wanted to welcome me, his gesture of offering a handshake has put me at ease since I do not like shaking hands. Moreover, while the receptionist was doing his job and helping me, the Front Office Manager kept interrupting him.

I generally do not prefer to shake hands. However, he offered me a handshake and I observed that he was also shaking hands with several other people. Not everyone is comfortable with handshakes, as personal preferences and boundaries vary. Despite this, he appeared to insist on shaking hands, which made me feel uncomfortable.

Overall, your staff and facilities are good enough but the Front Office Manager's guest services left much to be desired.

2026-06-21 via Tripadvisor
E
Emily couple gb
6
Okay for one night
Pros:

Views are great, pool area is nice, food is decent

Cons:

Staff are a bit rude at times and generally very unhappy and unwelcoming.

Also issue with the fan in the room kept beeping and restarting all night hotel were unavailable to resolve and didn’t offer an alternative room

2026-06-21 via Nuitee
D
Damian solo_traveller es
8
Pros:

Mohamed un chico encantador

2026-06-21 via Nuitee
S
Steve couple au
10
Great stay. Relaxing after a very busy tour of Sri Lanka
Pros:

The location was good

Cons:

Nothing

2026-06-20 via Nuitee
M
Marwan couple sa
10
جميله
Pros:

كل شي

Cons:

لا شي

2026-06-20 via Nuitee