Best Western West Towne Suites

Hotels
•
Best Western
8.2 (1270 reviews)
650 Grand Canyon Drive , Madison , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Good location
Cons:
Concerns about cleanliness in new management
Icy parking lot during winter months

Categories

Cleanliness
7.59
Several reviews mentioned cleanliness positively, but one noted cleanliness issues under new ownership.
Service
8.56
Many reviewers appreciated the friendliness and efficiency of the staff.
Location
8.6
The hotel is well-located for shopping and access to services, which guests found very convenient.
Room Quality
8.05
Rooms are generally described as large, clean, and comfortable.
Amenities
8.08
The breakfast and pet-friendly policies were highlighted as positives.
Value for Money
8.04
Guests felt they received good value for the price, given the amenities offered.
Food and Beverage
8.59
Breakfast options received consistent praise from reviewers.
Overall Experience
8.06
Overall, guests are satisfied, though some noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:18

Property Description

Convenient Location
Located just 6 km from University of Wisconsin-Madison and Camp Randall Stadium, Best Western West Towne Suites offers easy access to key attractions in Madison.

Comfortable Accommodation
Each 100% non-smoking room features a 32-inch flat-screen TV, desk, and lounge chair with an ottoman. Upgrade to rooms with a sofa bed and kitchenette for added convenience.

Amenities Galore
Enjoy complimentary cook-to-order breakfast, a 24-hour fitness centre, and free WiFi during your stay. Take advantage of the 24-hour business centre, snack shop, and free parking offered by the hotel.

Book your stay at Best Western West Towne Suites now to experience the perfect blend of comfort and convenience in Madison.

Important information:

Please note, guests who wish to use the hotel transfer service will need to make arrangements 24 hours in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1270 reviews
Cleanliness: 7.59
Service: 8.56
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
R
Rafael • family_with_children • us
8
2026-05-30 • via Nuitee
R
Rodrigo • couple • us
10
Pros:

Súper cómodo

Cons:

Súper

2026-05-28 • via Nuitee
J
Julie • solo_traveller • us
7
2026-05-28 • via Nuitee
A
Alinolue • solo_traveller • us
8
2026-05-28 • via Nuitee
P
Patience • family_with_children • us
8
2026-05-27 • via Nuitee
B
Brian • solo_traveller • us
10
Will be back
Pros:

The staff was very pleasant. The rooms were clean, the beds were very comfortable, and the cooked to order breakfast was very good. No complaints.

Cons:

Towels weren't the greatest but were ok.

2026-05-25 • via Nuitee
D
Danilo • solo_traveller • us
10
Pros:

Nice staff, clean room, comfortable bed, good location.

Cons:

Warm shower suddenly get cold.

2026-05-24 • via Nuitee
P
Patricia • family_with_children • mx
9
Pros:

El precio, la relación precio calidad bueno. Las camas cómodas, también el tamaño de las habitaciones.

Cómoda la estancia.

Cons:

El desayuno bueno, pero muy limitado. Queríamos hacer combinaciones en el desayuno y fue imposible. Sería muy bueno tener más opciones y ser un poco flexible.

2026-05-22 • via Nuitee
L
Lawrence • couple • us
10
Pros:

The property didn’t offer MSNOW tv channel, I find that unusual, since they did offer state run bs channel Fox.

2026-05-21 • via Nuitee
L
Laura • solo_traveller • us
8
2026-05-21 • via Nuitee
R
Ratna • extended_group • in
10
2026-05-20 • via Nuitee
D
David • solo_traveller • us
9
Great place to stay when visiting family
Pros:

Although this hotel is a few miles from the UW Campus, the rooms are spacious and clean, and I enjoyed the breakfast. The staff have always been courteous and responsive to my needs.

Cons:

Not crazy about the noisy sanitation vehicles that routinely pick up trash behind the hotel ~6AM.

2026-05-19 • via Nuitee
P
Pa Louie • couple • us
9
2026-05-18 • via Nuitee
B
Barbara • solo_traveller • us
9
2026-05-18 • via Nuitee
C
Carmen Lígia • family_with_children • br
8
2026-05-17 • via Nuitee
C
charlesstuttig • Couples
10
Would definitely stay at this property again.
Pros:

This property was located in a good location.
We felt safe at this property.
Our room and the common areas were clean.
They offer a complementary made to order hot breakfast.
We received a good value for the amount we paid.

2026-05-11 • via Tripadvisor
S
Sara • couple • us
9
2026-05-11 • via Nuitee
T
Thomas • family_with_children • us
9
2026-05-07 • via Nuitee
H
Heber Ariel • extended_group • us
9
2026-05-06 • via Nuitee
R
rayksuomi • Solo travel
10
Pleasant stay
Pros:

Room was clean and comfortable. Steve (Stephen) was most helpful in making my extended stay a good experience. Nice place and friendly staff.

2026-05-03 • via Tripadvisor