Riverside Hotel Merian - opening 2026

Hotels
7.7 (4760 reviews)
Rheingasse 2 , Basel , ch

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Free amenities
Cons:
Lack of staff
Old facilities

Categories

Cleanliness
7.16
Some reviews mention outdated facilities which may imply cleanliness not at its best.
Service
6.63
Multiple comments about lack of personnel suggest service is lacking.
Location
9.17
Praises about the excellent location near city center consistently noted.
Room Quality
7.62
Some guests found rooms functional but showing age.
Amenities
8.15
Compliments on free snacks and beverages available.
Value for Money
8.11
Good value mentioned in context of pricing for Basel.
Food and Beverage
7.66
Free offerings received positive remarks, but some dissatisfaction with breakfast options.
Overall Experience
7.13
Mixed feelings due to lack of service and check-in issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:34

Property Description

Charming Riverside Retreat
The Sorell Hotel Merian offers a charming stay right on the banks of the river Rhine in Basel.

Breathtaking Views
Many rooms provide stunning views of the majestic Rhine, allowing you to experience one of Europe's most significant rivers from the comfort of your room.

Convenient City Access
Explore Basel's city center easily with museums and attractions just a short walk away. Plus, enjoy complimentary public transport with the included mobility ticket.

Indulge in culinary delights at the hotel's renowned fish restaurant, featuring a terrace overlooking the cathedral.

Ready to experience the beauty of Basel? Book your stay at the Sorell Hotel Merian now for a memorable riverside getaway.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), no free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Location

Guest Reviews

7.7
Based on 4760 reviews
Cleanliness: 7.16
Service: 6.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.13
S
Sjerp solo_traveller nl
3
Teleurstellend
Pros:

De locatie aan de Rijn en tegelijkertijd in het centrum is een mooie combinatie. Ook was de dame bij het uitchecken erg vriendelijk en oplossingsgericht.

Cons:

Wel maakt deze locatie het parkeren erg moeilijk. Dat betekent dat je over straat moet met al je bagage. Ook de naam van het hotel was aan de buitenkant niet te lezen en het hotel was moeilijk te vinden. De kamer was erg klein, het bed óók 140cm welke met één kant tegen de muur aan stond. Er is geen airco, (de temperatuur buiten was 38 graden!) de kamer was bloedheet en het water uit de kranen was niet koud. Er stond geen water op de kamer en tot overmaat van ramp was er veel lawaai vanaf de straat. Dit ging door tot 03.00uur in de nacht terwijl om 6.00uur het werkverkeer opstartte. Omdat we op doorreis waren vanuit Italië naar huis, is dit hotel geen plek gebleken waar we konden uitrusten.

2026-08-15 via Nuitee
S
Stefan solo_traveller it
9
Pros:

La gentilezza del personale, in particolare della receptionist, la posizione è la camera con balcone

Cons:

Abbiamo sofferto un po' il caldo s causa delle elevate temperature, ma rispettiamo la scelta della struttura di non usare aria condizionata

2026-08-15 via Nuitee
F
Franziska solo_traveller ch
10
Pros:

Sehr freundliches und hilfsbereites Personal und super zentrale Lage:D und Basel ist eine sehr schöne Stadt - bei jedem Wetter!

2026-08-15 via Nuitee
S
Suzanne couple gb
9
Ideal location and great staff
Pros:

The location is perfect for overlooking the river, perfect for being central and tram just outside. Staff are wonderfully friendly and welcoming. Whole hotel is clean, room clean and beds comfortable. Also great price compared to other properties in Basel, especially taking into account the location.

Cons:

No air conditioning, though there was a fan in the room. We planned to leave the balcony door open for fresh air as the heat was unbearable, unfortunately there was a music event or live band right outside the window on the river bank, though it was still loud with door closed.

2026-08-15 via Nuitee
L
laura solo_traveller it
8
Pros:

il balconcino sul Reno e la posizione

Cons:

la mancanza di aria condizionata però la posizione e la vista compensano. il problema è che le finestre prendono sole con raggi perpendicolari alla facciata tutto il pomeriggio. ci sono delle tende che si possono abbassare per intercettare la radiazione solare e poi si abbassano le tapparelle così si risolve. meglio evitare i periodi più caldi.

2026-08-15 via Nuitee
B
Bradley solo_traveller us
7
Pros:

Loved the view from the balcony and the location for all of our site seeing. We were able to hit many of the key things we wanted to see on our overnight stay.

Cons:

This is no fault of the hotel, but it was really hot (almost 100° F) in Basel the day we stayed and the room got crazy warm. The small fan was not enough to do anything. Thankfully it cooled down a little at night. Just be wary of the weather, as there is no AC.

2026-08-15 via Nuitee
F
Flavio solo_traveller at
10
2026-08-14 via Nuitee
R
Rita couple ch
7
Pros:

Die Aussicht auf den Rhein

Cons:

Da es keine Klimaanlage in den Zimmer gab, war es sehr heiss

2026-08-14 via Nuitee
D
David solo_traveller it
8
Top Lage und traumhafter Rheinblick
Pros:

Super Lage direkt am Rhein mit fantastischem Ausblick und ideal zum Rheinschwimmen, da man direkt vom Hotel aus starten kann! Das Hotel ist trotz der kürzlichen Soft-Renovierung an manchen Stellen etwas in die Jahre gekommen. Gerade im Sommer ist die fehlende Klimaanlage ein Minuspunkt. Dafür ist das Personal sehr freundlich und zuvorkommend. Insgesamt vor allem wegen der Lage, des tollen Rheinblicks und der perfekten Ausgangslage zum Schwimmen eine gute Wahl für Basel.

2026-08-13 via Nuitee
A
ALEJANDRA family_with_children es
10
Pros:

Excelente ubicación. Justo al lado del Rin. Alejandra la recepcionista super amable, atenta y simpática. Nos ayudó en todo.
La habitación muy amplia y cómoda. Todo genial!!
Muchas gracias!!

Cons:

Por poner alguna pega las almohadas un poco duras. Todo lo demás super bien!!!!

2026-08-13 via Nuitee
A
Alessandra couple it
9
Pros:

Molto centrale e accogliente

Cons:

I lavori in strada 😅

2026-08-13 via Nuitee
B
Brit solo_traveller de
10
2026-08-13 via Nuitee
S
Smarandache solo_traveller ro
10
2026-08-13 via Nuitee
I
Ines couple ch
8
2026-08-12 via Nuitee
E
ed couple nl
1
Nooit meer
Pros:

Locatie

Cons:

Geen airco en zeeeeeer matige fans

2026-08-12 via Nuitee
M
Magdalena Dovečer solo_traveller hr
7
Pros:

Udobni kreveti.

Cons:

Soba nema klima uređaja.
Zastori i roleta bili su prljavi i puni paučine.

2026-08-12 via Nuitee
C
Christa solo_traveller nl
9
Pros:

Het uitzicht op de Rijn met het ontbijt was prachtig. De kamer was schoon, ook met mooi uitzicht. Locatie was perfect. Aan een mooie brug waarmee je naar het oude gedeelte van de stad gaat.

Cons:

Enige minpuntje was dat de kamer geen airco had, alleen een elektrische waaier. Het was te doen met de warmte en ik zou teruggaan.

2026-08-12 via Nuitee
S
Shanna solo_traveller nl
7
2026-08-12 via Nuitee
S
SERGEY solo_traveller bg
9
Pros:

Прекрасное отношение персонала -отзывчивое,доброжелательное.особенно хочется выделить Анастасию.Внимательная, очень много помощи с её стороны.
Отель расположен в превосходном месте,с шикарным видом на Рейн и старый город

2026-08-11 via Nuitee
A
Andranik solo_traveller am
10
2026-08-11 via Nuitee