SFO El Rancho Inn SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
8.2 (3797 reviews)
1100 El Camino Real , Millbrae , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Location near the airport
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Aging facilities
Missing amenities

Categories

Cleanliness
7.53
Several reviews indicate issues with cleanliness, notably a filthy bathroom and a dusty hotel.
Service
9
Most reviews highlight friendly and helpful staff.
Location
9.04
Multiple reviews praised the proximity to the airport and nearby amenities.
Room Quality
7.49
Reviews suggest the rooms are comfortable but show signs of aging.
Amenities
7.52
Mention of missing items like microwaves and functioning refrigerators indicates need for improvement.
Value for Money
8.48
Many comments indicate the hotel is a good value for its price.
Food and Beverage
8.53
Breakfast is repeatedly mentioned as a positive aspect.
Overall Experience
8
General sentiment is favorable, although there are some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:28

Property Description

Convenient Location
Located near the San Francisco International Airport, SFO El Rancho Inn, SureStay Collection by Best Western offers easy access to public transportation and major attractions like the Pacific Ocean and Downtown San Francisco.

Complimentary Amenities
Enjoy a free hot breakfast, Wi-Fi, and premium cable channels during your stay. The hotel also features a seasonally heated outdoor pool for guests to relax and unwind.

Comfortable Accommodations
Each room includes a suite bathroom with complimentary toiletries and a hairdryer, ensuring a comfortable and convenient stay for all guests.

Book your stay at SFO El Rancho Inn, SureStay Collection by Best Western for a convenient and comfortable experience near San Francisco!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 3797 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8
E
Eric1972 • Solo travel
8
Good cheap place to sleep near the airport
Pros:

I wanted a cheap place to sleep near the airport and this fit the bill. Room was ugly and dated, but it was quiet and I slept well. Check in was smooth and efficient. Would stay here again if I needed a room near the airport.

2026-04-09 • via Tripadvisor
J
Jeffrey • solo_traveller • us
8
Great for the price. Convenient. Gets the job. done. Breakfast is a nice option they provide.
Pros:

Room was very clean. excellent air conditioning. bathroom clean. parking lot seemed a little sketchy but not sure how you can change that. Breakfast is always a great service for guests. Food was acceptable at breakfast. The coffee machine's coffee seemed somewhat bitter however.

Cons:

parking lot seemed a little ghetto

2026-03-22 • via Nuitee
A
Ali • solo_traveller • tr
5
2026-03-20 • via Nuitee
V
Vicente • family_with_children • us
10
Lo recomiendo %
Pros:

Cama muy cómoda y limpia

Cons:

Todo perfecto

2026-03-20 • via Nuitee
J
Jin • couple • us
8
2026-03-19 • via Nuitee
A
Amalia • family_with_children • us
8
The pricing was reasonable. The rooms were clean and comfortable. The breakfast was free and it was a full breakfast tha
Pros:

The ranch style buildings , nice cafe

Cons:

We didn’t use the pool on our stay but it looked kind of small for a large property

2026-03-19 • via Nuitee
L
Lawrence • solo_traveller • us
8
Pros:

Good value
Convenient to airport

Cons:

Nothing

2026-03-19 • via Nuitee
R
Rick • solo_traveller • us
9
I spent 7 days there and would stay again.
Pros:

The breakfast every morning was good, nothing fancy just the basics, which was fine with me.

Cons:

There was no microwave in the room, I would have to go to another room downstairs that had a communal microwave.

2026-03-18 • via Nuitee
S
Sean H. • solo_traveller • us
9
Clean, convenient, good value
Pros:

Always stay here while visiting family. It’s close to South SF. Great staff. Clean.

2026-03-18 • via Nuitee
S
Soto • solo_traveller • mx
9
2026-03-18 • via Nuitee
T
Thomas • solo_traveller • gb
10
Cute little wholesome stay
Pros:

Cute, good breakfast

2026-03-17 • via Nuitee
L
Linda • couple • us
6
Reception gave me a room on the backside of the last building. Unacceptable.
Pros:

Breakfast was good!

Cons:

The pool was closed! This is misrepresentation! There was no microwave or coffee maker in my room. This is false advertising!

2026-03-16 • via Nuitee
V
Verity • solo_traveller • gb
8
Although a little tired the property is always clean and the staff excellent.
Pros:

Location is great 20$cab ride from the airport close to amenities

Cons:

It is a little tired, the bathrooms are a bit scruffy with chipped tiles and the carpets are past their best.

2026-03-16 • via Nuitee
M
Marcelo • solo_traveller • cn
10
Cozy
Pros:

well located. excellent value for money.

Cons:

wifi didn't work well in all areas.

2026-03-16 • via Nuitee
O
Oier Aizpurua • solo_traveller • es
5
Cons:

El desayuno es pésimo, el gimnasio muy justito y es demasiado caro para lo que ofrece

2026-03-15 • via Nuitee
C
Catalina • family_with_children • co
7
2026-03-15 • via Nuitee
M
Michael • family_with_children • us
7
Movie themed hotel/Geat restaurant
Pros:

Ambiance

Cons:

Small bathroom

2026-03-14 • via Nuitee
T
Tamara • solo_traveller • no
8
2026-03-14 • via Nuitee
J
James • couple • us
7
we prefer to stay here when we come to the peninsula.
Pros:

breakfast is better than continental

Cons:

waive the parking fee as it is a motel

2026-03-13 • via Nuitee
V
Venus • solo_traveller • us
6
Needs updating.
Pros:

Great location.

Cons:

Staff was kind but offered the least possible assistance. They offered “hot”water in the lobby which was as luke warm. I asked if they had hot water and told me to go next door (small office with the lights off)to use the microwave. There is 1 microwave available for the entire hotel. Parking is extra. TV stopped working in the morning before our check out time. No hand soap in the sink. Had to go in the shower to use the soap attached to the shower wall every time we need to wash our hands.

2026-03-12 • via Nuitee