Best Western Inn & Suites Rutland-Killington

First, I would like to say the staff was very friendly and helpful. I would give them 5 stars. They were also able to store our freezer packs for us overnight as we were going to the farmers market the next day. However, the room and outside area needs a little sprucing. There is a large mirror in the bathroom that is surrounded by lighting. The light was flickering every time we turned on the bathroom switch. I did mention this to the front desk. The tub filled up with water when I showered and trying to adjust the drain did not help. I also mentioned this to the front desk. They were very responsive and made a note of it. There was no lighting on the side of the room where the door to enter was, so this side of the room was always very dark. The grout on the bathroom floor had pieces missing and needs to be filled in and repaired. The steps outside going downstairs from the room looks worn out and in poor condition and in need of repair. However, it was not hazardous. The bed was comfortable and overall our stay was comfortable. Hoping they will make these updates.

The breakfast was very good and offered a lot of options.

Clean, quiet and very comfortable. Outside appearance could use some refreshing but our room was so cozy and spotless. The front desk person was very pleasant and clearly takes pride in where she works. Would stay again any time.

Great service ! Especially Marissa. Hotel spacious Friendly atmosphere. Good breakfast. Glad I stayed Here!

A warm welcome awaits guests at the lovely Best Western Inn and Suites in Rutland, VT along with an abundant, tasty breakfast, complete with Vermont maple syrup, in a large gracious breakfast room. Next to it is an exercise room open 24 hours a day. Outside, guests will find tennis courts and a swimming pool nestled among the array of trees on the rolling campus-like setting. There is ample parking. Wedding parties find this Best Western a favorite choice. It is centrally located in the Rutland area and conveniently situated on Rte. 4 en route to Pico and Killington ski areas. A very cordial place.

We had a wonderful stay at this hotel. The suites were spacious, the pool was great and conveniently located, and the entire staff was incredibly friendly and helpful.

We especially want to thank the team for going above and beyond by helping us return our camera after we accidentally left it behind. We really appreciated their kindness and excellent service.

We highly recommend this hotel to anyone looking for a comfortable stay with outstanding customer service!

Helmy en Patrick

Clean, pool was lovely, breakfast was incredible!

I have been visiting Rutland every summer for more than a decade and each time at the Best Western for a consistently relaxed and comfortable stay. The rooms are very clean and very well appointed, the mattress has always been comfortable and above all the staff is always friendly and helpful. Breakfast buffet is served over an extended period and has a large variety of hot and cold items, including always some variety of hot eggs, but I especially appreciate the peeled cold hard-boiled eggs and the muffins. Grounds are spacious and well-kept, rooms are in a series of separate small buildings with parking directly in front of each building.

It was clean and the staff were friendly

The only place I stay when I'm in the Rutland area. The rooms are always clean. The staff is the friendliest and so helpful, it's nice to be recognized. Special Shout Out to Lisa and Stella. The fresh baked muffins are worth getting up early.

The receptionists and workers at this hotel were among the friendliest of all the many hotels I have stayed in. I would say they were in the top two. Since the hotel was not crowded at that time, we were upgraded to a suite. I’ve seen apartments smaller than this hotel room suite. It had a large living room, a patio with two chairs, a dining area with a table and chairs, a decent size kitchen with full refrigerator, stove and even dish washer. The bedroom had 2 large queen-size beds with a closet. The bathroom was a good size with space around the sink for toiletries and another closet outside the bathroom. The room was clean and comfortable. The breakfast buffet was pretty good, the same as most Best Westerns, with hot meal choices, for example eggs, a waffle maker and some cold choices (cereal, milk, etc.). The area was peaceful and quiet and an easy drive to downtown Rutland or Killington.

Room was very clean and looked amazing. Service was incredible!

The beakfast was a disappointment. I have celiac disease and require gluten free food. The options for me were limited. The overall hotel experience was good.

The room was very very clean and tidy. Robin, our housekeeper did an excellent job. Checking in was also very easy and the man at the desk was super friendly and helpful.

We needed someone to stay for the night while we visited friends, and the hotel was wonderful, check in was easy. Robin who did the housekeeping on our room did a wonderful job. Its also very easy to get back onto the road after leaving the property. The room was very clean and well maintained.

Did not eat breakfast here. Location was perfect.

The guest room was excellent, spacious and clean. The staff at the Best Western Rutland, VT were outstanding. I would like in particular to single out their wonderful General Manager Lisa Jajack and the exemplary front desk staff members I interacted with during my stay: Marissa, Stella and Kylie. Thank you again!

Bare bones and fine.. This was def set up as a ski hotel, as in you're not spending much time in the room. When you are it's just for sleeping.. It's not bad; clean, nice bed, just basic.. The room is old like the shades, toiletries (not fancy) had towels (not soft not hard just ok) it's a motor lodge style; as in you check in then have to drive to a cluster of rooms that are set up as individual buildings.. not the worst, but certainly not great when you just took your stuff from the van and now must put it back, then take it out again! It's cute, very VT, ski vibe. I'd stay again if I had to! Late night staff was LOVELY!