Palazzo Salomone

Hotels
8.5 (513 reviews)
Via Salomone 21 , Siracusa , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.71
Some reviews mention issues like a moldy smell and a cockroach sighting.
Service
9.18
Overall positive feedback on staff helpfulness and service.
Location
9.22
Described as very good and convenient across multiple reviews.
Room Quality
7.17
Reviews point to issues with noise and room conditions, specifically a lack of windows and noise from other guests.
Amenities
8.7
Amenities were generally well-received, though specific negatives were mentioned.
Value for Money
8.66
Mixed feelings, some feel it does not match a luxury experience.
Food and Beverage
8.71
Restaurants have good reviews, but some mentioned issues like cold water in the shower.
Overall Experience
8.68
Positive but has notable downsides that affected the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:01

Property Description

Luxurious Accommodation
Palazzo Salomone in Siracusa offers elegantly air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Enjoy a delicious breakfast and impeccable service from our 24-hour front desk and room service.

Wellness Oasis
Indulge in relaxation at our hotel's wellness facilities, featuring a hot tub and sauna for the ultimate pampering experience during your stay.

Convenient Location
Located near Syracuse Cathedral and Porto Piccolo, Palazzo Salomone provides easy access to must-see attractions. Plus, with Catania Fontanarossa Airport just 64 km away, your journey to luxury begins as soon as you land.

Book now for an unforgettable stay at Palazzo Salomone!

Important information:

The property offers a valet parking service for 40 euros per day.
This service is available from 07:00 to 23:00 and must be booked in advance.
Please note that the Small Double Room, the Superior Double Room and the Economy Double Room are located in the annex, a separate building adjacent to the main building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Location

Guest Reviews

8.5
Based on 513 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
G
Gerardine • couple • ie
5
Rooms small for suite
Pros:

Restaurant was beautiful

Cons:

Staff no were cold like the water in our room, unfortunately.

2026-09-16 • via Nuitee
T
Tritchew • couple • ca
9
Pros:

Location

Cons:

Lots of stairs

2026-09-14 • via Nuitee
E
El Ali • solo_traveller • be
9
2026-09-12 • via Nuitee
M
Marisol • couple • ve
7
Agradable. Muy linda Ortigia
Pros:

El desayuno caro. 20 euros pero si decides no comer nada dentro de lo que está en el bufete sino una Omelette por ej son 15 euros más. No tienes opcion de pedir a la carta.
La ubicacion bien, centrica de todo!!

Cons:

El desayuno, no es facil conseguir sitios de desayunos tipo panquecas, waffle, huevos, omelette y si decides hacerlo en el hotel es caro.No te queda mas opcion que Paninis , croissant y tipo Panes, bolleria,

2026-09-12 • via Nuitee
G
Ghanem • couple • ae
9
Excellent location and beautiful property
Pros:

Great location, very helpful staff and super clean and comfortable rooms

Cons:

Wifi didn’t reach the second floor of our room and the water in the shower takes a while to warm up

2026-09-12 • via Nuitee
O
Ow75 • family_with_children • il
9
great location. lovely place. loved it
Pros:

Great Location. very nice room. well maintained . spacious

Cons:

No parking close by.

2026-09-09 • via Nuitee
P
PRL • couple • pt
3
Não repetir
Pros:

Localização

Cons:

Não ficamos no hotel. Deram-nos um quarto fora do hotel com umas escadas de acesso miseráveis

2026-09-07 • via Nuitee
N
netanel • solo_traveller • il
10
2026-09-06 • via Nuitee
M
Marzano • couple • at
8
Pros:

Un hotel boutique molto comodo in Ortigia , personale molto professionale, il direttore Massimiliano sempre molto disponibile.

2026-09-03 • via Nuitee
A
Arcangelo • couple • it
8
2026-09-01 • via Nuitee
A
Alena • family_with_children • ru
5
Cons:

Шумный кондиционер, невозможно уснуть! Плохая сантехника, вода в душе не течет, а капает, приходится мыть голову 30 минут что бы вымыть шампунь

2026-08-29 • via Nuitee
L
Ludwig Heinrich • couple • de
7
2026-08-28 • via Nuitee
L
Lincia • couple • it
7
Carino ma mi aspettavo di più
Pros:

Hotel curato nell'arredo e struttura molto carina. Posizione ottima.

Cons:

Lo staff (non tutto), ma in particular la signora che abbiamo incontrato al desk e la sua "accoglienza"...nessun saluto al nostro ingresso per il check in, sguardo infastidito e puzza sotto il naso solo perchè eravamo due ragazzi rientrati dalla spiaggia. Ci ha accompagnato in stanza per spiegarci le ovvietà (forse aveva paura che la distruggessimo?), contro voglia e mezzo disdegno. A tutti può capitare una giornata storta, ma sicuramente non mi aspetto un trattamento del genere in un "Luxury Suites". Poco piacevole. Giusto per rassicurare la signora: lavoro come genetista in ospedale e le consiglio di rapportarsi diversamente in futuro con gli ospiti, perchè magari la prossima volta si può trovare davanti un Mystery Guest, l'abito non fa il monaco.

2026-08-24 • via Nuitee
A
alberto • couple • it
8
Pros:

Bell ambiente, staff molto disponibile

Cons:

Purtroppo in camera era presente della muffa sul soffitto,ed anche un odore di umido/muffa

2026-08-22 • via Nuitee
A
ahmed • couple • ae
8
2026-08-21 • via Nuitee
Y
Yasmine • solo_traveller • ma
5
Desapointed
Pros:

* Bonne situation géographique
* Bonne Literie
* Café, thé, eau disponibles et de qualité
* Chambre propre

Cons:

Hotel qui ne vaut pas un 5 étoiles pour les raisons suivantes :
* Suite qui n'est pas du tout une vraie suite, c est une mezzanine
* Pas de canapé dans la suite. Seulement une petite table et 2 chaises + un TV qui donne sur l'escalier...
* Pas d'ouverture à l'extérieur, quasiment pas d'aération
* C'est la réception qui gère la climatisation (eteindre, allumer, changer température)
* Réception souvent vide le soir (donc pas possible de gérer votre climatisation. ..) car la personne d'astreinte fait visiblement d'autres choses que la réception
*Jacuzzi au dernier étage payant (50€)
* Check-out à 11h ferme
* Personnel pas très souriant et accomodant

2026-08-18 • via Nuitee
Y
Yasmine • solo_traveller • ma
6
Déception
Pros:

* Bonne situation géographique
* Bonne Literie
* Café, thé, eau disponibles et de qualité
* Chambre propre

Cons:

Hotel qui ne vaut pas un 5 étoiles pour les raisons suivantes :
* Carrément pas d'ouverture à l'extérieur, quasiment pas d'aération, fenêtres teintées qui ne donnent sur rien
* C'est la réception qui gère la climatisation (eteindre, allumer, changer température)
* Réception souvent vide le soir (donc pas possible de gérer votre climatisation. ..) car la personne d'astreinte fait visiblement d'autres choses que la réception
*Jacuzzi au dernier étage payant (50€)
* Check-out à 11h ferme
* Personnel pas très souriant et accomodant

2026-08-18 • via Nuitee
Y
Yasmine • solo_traveller • ma
6
Déçus
Pros:

* Bonne situation géographique
* Bonne Literie
* Café, thé, eau disponibles et de qualité
* Chambre propre

Cons:

On a ressenti une tromperie.. Hotel qui ne vaut pas un 5 étoiles pour les raisons suivantes :
* Pas d'ouverture à l'extérieur, quasiment pas d'aération
* C'est la réception qui gère la climatisation (eteindre, allumer, changer température)
* Réception souvent vide le soir (donc pas possible de gérer votre climatisation. ..) car la personne d'astreinte fait visiblement d'autres choses que la réception
*Jacuzzi au dernier étage payant (50€)
* Check-out à 11h ferme
* Personnel pas très souriant et accomodant

2026-08-18 • via Nuitee
N
Noemi • couple • it
10
Pros:

struttura e camera meravigliose, personale gentilissimo e una menzione per i prodotti da bagno di Ortigia super buoni

2026-08-11 • via Nuitee
D
Diego • couple • es
8
2026-08-08 • via Nuitee