Moose Hotel Chiangmai

Hotels
384/1 Chiangmai - Lumpang Rd. , Chiang Mai , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (several named)
Good breakfast and nearby restaurant with generous hours
Comfortable beds and well-equipped rooms
Complimentary snacks, coffee and drinks in the lobby
Convenient location for many activities
Cons:
Mould and poor bathroom drainage leading to standing water
Slippery shower floors (safety hazard for children)
Very dangerous car-park entrance/exit across a busy highway
Pool located next to car park (noisy/unsightly)
Pillows too high for some guests; deposit requirement noted

Categories

Cleanliness
6.2
Multiple mentions of mould in the bathroom and water pooling after showers; slippery shower floors led to slips — cleanliness and bathroom maintenance are problematic.
Service
9.6
Repeated praise for very friendly and helpful staff (several named staff called out); guests report excellent reception service and memorable personal attention.
Location
7.6
Generally described as well located and convenient, but a serious safety concern noted: dangerous car park entrance/exit across a busy highway; pool located by the car park reduces perceived location quality.
Room Quality
8.6
Rooms are comfortable with good beds and adequate size; issues include very high pillows for some guests and bathtub/drainage design that leaves water standing, contributing to mould.
Amenities
9.2
Strong amenities: complimentary snacks, water and coffee drinks available in the lobby; restaurant next door with good hours; pool present (though its placement is a drawback).
Value for Money
8.8
Generally good value with complimentary items and comfortable rooms; minor negative around an unnecessary-seeming deposit requirement reported by a guest.
Food and Beverage
9
Breakfast praised as very good most days and on-site/adjacent restaurant praised for meal quality and hours.
Overall Experience
9.8
Overall very positive sentiment: multiple guests say they'd stay again or strongly recommend the hotel, citing staff kindness, comfort and good breakfast despite some safety and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-06 09:22

Property Description

Luxurious Accommodation with Stunning City Views

Relax by the Pool or Explore the City
Enjoy the outdoor swimming pool, garden, and shared lounge at Moose Hotel Chiangmai. Take advantage of the convenient location to visit nearby attractions like Tha Pae Gate and Chiang Mai Night Bazaar.

Exceptional Service and Amenities
Indulge in the 4-star experience with a 24-hour front desk, airport transfers, and free WiFi. Unwind in well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms.

Book your stay at Moose Hotel Chiangmai now for a memorable and comfortable experience in Chiang Mai!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CNX

Location

Guest Reviews

Cleanliness: 6.2
Service: 9.6
Location: 7.6
Room Quality: 8.6
Amenities: 9.2
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 9.8
A
Alfonso • solo_traveller • es
8
Pros:

Limpieza y trato personal

Cons:

Es necesario taxi

2026-08-16 • via Nuitee
วรุฒ • family_with_children • th
10
2026-08-03 • via Nuitee
C
Chantarapa • solo_traveller • th
9
2026-07-02 • via Nuitee
B
Buddhiwat • couple • th
8
Cons:

ห้องน้ำ ยาซิลิโคนไม่ดี ทำให้น้ำไหลลงพื้น

2026-06-30 • via Nuitee
T
Tay • couple • sg
8
We had a good stay, The staff at the front office were very helpful and courteous. Good job!
Pros:

Th breakfast was great. Staff were very helpful and courteous.

Cons:

The location is a bit out of town

2026-06-18 • via Nuitee
莞鈞 • extended_group • tw
10
2026-06-18 • via Nuitee
J
John • family_with_children • au
6
Pros:

Clean, close to the mall

Cons:

Front of house staff were good and helpful, though for breakfast kitchen would not do anything out of the ordinary, we had asked if they could boil some vegetables for my 10 month old baby to eat (they weren’t busy, only 1 other person in for breakfast at the time). They said they couldn’t do it. They had some boiled pumpkin on display, I asked if they could at least make some more of that and we can mash it ourselves to feed the baby. They also could not do it. Front of house staff tried to help and ask kitchen but the chefs didn’t want to do anything outside of there tasks.

2026-06-02 • via Nuitee
S
Sirisang • couple • th
9
เยี่ยม
Pros:

เดินทางสะดวก

2026-05-23 • via Nuitee
S
samsen • solo_traveller • th
7
2026-05-04 • via Nuitee
B
Buddhiwat • couple • th
9
2026-03-23 • via Nuitee
A
Arianne • couple • fr
9
Je recommande fortement cette hôtel
Pros:

L'hôtel est bien situé et bon endroit vraiment la gentillesse des filles MILD,SAIPAN et Ballet à la réception nooon trop magnifique 😍 le propriétaire de l’hôtel a vraiment de la chance avec ses équipes. mon passage est de 21 février au 3 mars 2026 je même demandé des photos des prénoms pour pas oublier parce que l’air gentillesse ma beaucoup touché 😘😘😘

Cons:

Tout était parfait rien n’a réclamé ici

2026-03-07 • via Nuitee
L
Lori • family_with_children • ca
9
I would stay again
Pros:

Friendly staff, good breakfast.

2026-03-06 • via Nuitee
J
jack • extended_group • cn
10
2026-03-03 • via Nuitee
A
Aroonsuck • family_with_children • us
10
Pros:

The restaurant was directly next door to the hotel and had great hours. Food was great for each meal.

Cons:

Shower floors were slippery, my young children slipped and fell a few times. It would be nice to have mats of some kind to prevent falls.

2026-01-20 • via Nuitee
C
Christian • couple • us
10
2026-01-19 • via Nuitee
N
Narong • couple • th
9
2026-01-11 • via Nuitee
A
Akkharachaidetudom • family_with_children • th
9
2026-01-06 • via Nuitee
Ople • family_with_children • th
10
2026-01-04 • via Nuitee
A
Aminur • couple • au
9
Pros:

breakfast was very good most of the days except for one day. Location pretty good and staff were all good!!

Had complimentary snacks water and juices all day, which is a very nice touch.

the room was very comfortable and had everything that we needed. comfy bed and pillows were really good and in fact so good that my wife did not need to use hers. Good size bathroom

Cons:

location of the swimming pool, which is by the car park!

2026-01-02 • via Nuitee
M
Mingjie • couple • th
10
2026-01-01 • via Nuitee