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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Emergency cord in bathroom
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Outdoor furniture
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Pool & Spa Renovation
Discover a tranquil oasis at Botleigh Grange Hotel - Pool & Spa under renovation, nestled in Southampton. Unwind in our lush garden, enjoy complimentary parking, and relax in the shared lounge or on the terrace.
Dining Delights & Leisure
Indulge in exquisite meals at our restaurant and sip on refreshing drinks at the bar. With a 24-hour front desk, concierge service, and luggage storage, we ensure a seamless stay for all guests.
Comfortable Rooms & Modern Amenities
Each room boasts a desk, flat-screen TV, and a private bathroom for your convenience. Drift off to sleep in premium bed linen, and wake up to fresh towels. Don't miss the chance to book your stay at Botleigh Grange Hotel - Pool & Spa under renovation for a truly rejuvenating experience.
Please note that pets will incur an additional charge of £50 per stay, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location
Tired
I went in with my eyes open from reading prior reviews
Clearly they have spent time & money on the common areas like the bar & lounge
Bedrooms still need a bit more focus but were clean and functional. Bathrooms from the 1980's.
Bar stayed open for wedding party to well beyond 1am with no complaints
Staff tried hard but I get impression high turnover so a bit chaotic at times
Left hand not knowing what right hand was doing
No pool & spa ... tbf they did tell us well before and has been out of action for a while
Cold taps in room 51 made a very loud noise when used unless you fully opened tap for jet stream
TV wonky in room 51 and couldn't get it to level + covered most of the wall light behind
Rooms were spacious and plenty of car parking
Breakfast overpriced! One mushroom only, one unexceptional sausage only. No toast arrived. Coffee not very nice.
Hotel presents jtself as grand ( paper doilies over and under glasses bear inscription " Grand Hotel Excelsior* but Bitley Grange was not at all grand except in its own view of itself. The whole place needs a thorough refurbishment.
We were NOT told when I booked that neother was spa nor swimming pool closed...I only found out much later and on checking out waa told they are closed till December!. Why do thecy adveetise on booking.com that they have those facilities when they are out of order???
Breakfast was great and the room was large and very comfy.
Accessibility was good and all hotel staff were friendly, helpful and professional
n/a
The location and hotel was Bristol
We were made aware a week before our stay that the spa and pool was out of use ,, this was one of the main reasons we stayed
The hotel looked lovely from the outside and I liked all the period features. The staff were very friendly and helpful.
Rooms were very dated. We had an "executive" room which was very basic. The en suite had a badly cracked sink. brown toilet water and a sub-standard shower. Whilst I appreciate that rooms require smoke detectors, surely they do not need to have bright green lights flashing continuously. Without a mask, it would have been almost impossible to sleep. Part of the reason for choosing this hotel was the pool and spa facilities. Unfortunately, these were closed during our stay, so I don't feel we got what we paid for.
The building.
No Spa, which we found out from a group of plumbers, that it might never be again.
No air conditioning. High prices for drinks. Plus it was a long way from cruise ships.
Location was good, the bed was comfortable and the evening meal was enjoyable. The staff were friendly and helpful.
The heat in the room was unbearable even with the staff providing a second fan. The water pressure was not good with the shower going from an acceptable warm temperature to a very cold temperature every 40 seconds. Some form of Air Conditioning is needed and the water pressure addressed
Bed was large and comfy
It was hot, no air-conditioning, swimming pool and leisure facilities not available
Location good .breakfast very nice
Booked hotel because of spa and pool only to find out a couple of weeks before it was no longer available which left me no time to find somewhere else .
The proximity to the cruise terminals
I didn't dislike anything. The place just needs some cosmetic updating.
Lovely room and location
Friendly staff
Great food
The rooms were comfortable and clean, and the hotel is in a convenient location. The staff were accommodating with our check-in and were generally helpful throughout our stay. Although there was a £10 per hour charge for late checkout, the team was flexible and supportive when we needed assistance.
The breakfast was disappointing, especially considering it cost £20 per person. As vegetarians, we found the selection quite limited, with no fruit available and very few suitable options. The breakfast area appeared understaffed, with only two team members trying to manage the service. We often had to request basic items such as bowls, water, and juice refills. I raised these concerns with reception, and while they acknowledged the issue, we felt a more proactive response or apology would have been appreciated.
Lovely original features clean
All staff very professional and friendly
Not being allocated the actual room booked some 5 months in advance. On arrival hotel were maximising their occupancy but that left us with a downgraded room
Location was good and room was quiet
Didn’t use any facilities
Location and impressive building
Young, abrupt staff. Unclean and some bad deteriorating paint in places, especially in the bathroom
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