Botleigh Grange Hotel

Hotels
7.8 (1516 reviews)
Grange Road , Southampton , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Nice welcome by reception staff
Cons:
Uncomfortable bed
Difficult to open sash window

Categories

Cleanliness
7.05
Cracked sink in bathroom. Toilet dirty around cistern.
Service
8.05
Staff were pleasant but few; lack of care for guests during busy events.
Location
8.55
Great location.
Room Quality
7.55
The room was spacious, clean and comfortable, but the bed was uncomfortable.
Amenities
7.05
Spa not operational; limited gym equipment; areas under refurbishment.
Value for Money
8.55
Overall it was a lovely stay, but lack of sleep diminished value.
Food and Beverage
7.55
Breakfast very good; poor experience with dinner service.
Overall Experience
8.05
Disappointing due to noise and lack of service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:27

Property Description

Luxurious Pool & Spa Renovation
Discover a tranquil oasis at Botleigh Grange Hotel - Pool & Spa under renovation, nestled in Southampton. Unwind in our lush garden, enjoy complimentary parking, and relax in the shared lounge or on the terrace.

Dining Delights & Leisure
Indulge in exquisite meals at our restaurant and sip on refreshing drinks at the bar. With a 24-hour front desk, concierge service, and luggage storage, we ensure a seamless stay for all guests.

Comfortable Rooms & Modern Amenities
Each room boasts a desk, flat-screen TV, and a private bathroom for your convenience. Drift off to sleep in premium bed linen, and wake up to fresh towels. Don't miss the chance to book your stay at Botleigh Grange Hotel - Pool & Spa under renovation for a truly rejuvenating experience.

Important information:

Please note that pets will incur an additional charge of £50 per stay, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 1516 reviews
Cleanliness: 7.05
Service: 8.05
Location: 8.55
Room Quality: 7.55
Amenities: 7.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.05
D
D • couple • gb
10
Perfect
Pros:

Excellent

Cons:

All good

2026-09-19 • via Nuitee
R
Roelof • solo_traveller • gb
8
2026-09-17 • via Nuitee
M
Maha • solo_traveller • gb
8
2026-09-14 • via Nuitee
L
Lindy • solo_traveller • gb
10
Pros:

Friendly helpful staff and good food. Comfortable room.

2026-09-13 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-09-13 • via Nuitee
B
brian • couple • gb
9
Very nice relaxing stay
Pros:

Good for overnight stay for cruise terminal

Cons:

Large room comfortable relaxing bar nice food

2026-09-11 • via Nuitee
S
Stephen • solo_traveller • gb
6
2026-09-10 • via Nuitee
C
Czochara • solo_traveller • gb
6
2026-09-09 • via Nuitee
H
Hazel • couple • gb
8
Lovely comfy room and staff & food very good.
Pros:

Beautiful old building, and lovely, friendly staff.

Cons:

The garden needs some attention and would of liked the swimming pool open.

2026-09-05 • via Nuitee
S
Shaun • couple • gb
6
Ok but expensive when we booked it for the spa bit was closed
Pros:

Room was big

Cons:

Didn’t l kw the pool was closed u til arrival

2026-08-31 • via Nuitee
K
Katharine • solo_traveller • gb
10
Pros:

Good food, clean, friendly staff.

Cons:

Nothing really.

2026-08-31 • via Nuitee
R
Richard • couple • im
9
We would stay again next time we come down that part of the country.
Pros:

Very good have everything we needed.

Cons:

Not a lot we researched it before we booked so we were happy enough.

2026-08-31 • via Nuitee
M
michael • couple • gb
8
2026-08-27 • via Nuitee
M
melanie • solo_traveller • gb
1
Terrible service
Pros:

Location

Cons:

Toilet didnt flush, tv didnt work, spa facilities were closed,not indicated when booking. Staff forgot to book taxi for crematorium for funeral we were attending despite assurance that it was all done so we missed the funeral. Have emailed complaint but no respinse so terrible customer service. Had to pay £30 for early check- in to change for funeral despite room being ready, and told we could change in the toilets ! And then we missed the funeral because they didnt book taxi. Would never stay there again and would not trust booking.com again for reccomendations

2026-08-25 • via Nuitee
T
Tony • solo_traveller • gb
9
2026-08-24 • via Nuitee
J
Joe • solo_traveller • gb
7
Pros:

the breakfast was great and the staff were very friendly and accommodating. was pleasantly surprised by the grandeur of the place but it looked a bit faded

Cons:

didn't really feel like the room was 'Executive' enough and wasn't given any wifi instructions either in the room or on check in. The shower was basic

2026-08-23 • via Nuitee
C
Chris • family_with_children • gb
10
A charming three days with super friendly and ever so helpful staff in a lovely English hotel.
Pros:

Excellent location in beautiful grounds - an oasis in a busy area. Super friendly staff who went out of their way to make us happy and satisfied. Great breakfast menu and freshly prepared. Although parts are a little stayed we appreciated that the owners are reasonably new and are gradually rennovating this lovely listed building. We were visiting for a family funeral and the wake was hosted in the same hotel. Aware of this the staff were really understanding and supportive and the food and drink were perfect. It's what English hotels used to be and what so many others these days fail to deliver. We'd highly recommend Botleigh Grange.

Cons:

As I've said, parts of the hotel are a little dated but they are being rennovated. The lounge and bars though are excellent and extremely comfortable. The only thing I would say is that the hotel was largely empty for our midweek stay and we had booked single rooms with single beds - there were no doubles for single occupancy available on Booking.com - and we could have easily been upgraded to doubles. But that was only a very minor thing and overall we were all very happy.

2026-08-16 • via Nuitee
C
Christine • couple • gb
8
We did enjoy our stay . The staff were wonderful but our room could have been better .
Pros:

Wonderful building and gardens. The staff were wonderful. They were helpful and friendly.

Cons:

Sadly our room had a sink with a crack in it and the toilet was not as clean as it should be . Photos included.

2026-08-15 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

The location & staff. The location suited our needs & the staff made our stay most enjoyable even though it was just for one night.

Cons:

Lack of air conditioning, appreciate it's an old building otherwise the hotel was fine & the spa/swimming pool was out of action during our stay.

2026-08-14 • via Nuitee
K
Kattner • solo_traveller • gb
8
2026-08-12 • via Nuitee