Botleigh Grange Hotel

Hotels
7.8 (1516 reviews)
Grange Road , Southampton , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Nice welcome by reception staff
Cons:
Uncomfortable bed
Difficult to open sash window

Categories

Cleanliness
7.05
Cracked sink in bathroom. Toilet dirty around cistern.
Service
8.05
Staff were pleasant but few; lack of care for guests during busy events.
Location
8.55
Great location.
Room Quality
7.55
The room was spacious, clean and comfortable, but the bed was uncomfortable.
Amenities
7.05
Spa not operational; limited gym equipment; areas under refurbishment.
Value for Money
8.55
Overall it was a lovely stay, but lack of sleep diminished value.
Food and Beverage
7.55
Breakfast very good; poor experience with dinner service.
Overall Experience
8.05
Disappointing due to noise and lack of service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:27

Property Description

Luxurious Pool & Spa Renovation
Discover a tranquil oasis at Botleigh Grange Hotel - Pool & Spa under renovation, nestled in Southampton. Unwind in our lush garden, enjoy complimentary parking, and relax in the shared lounge or on the terrace.

Dining Delights & Leisure
Indulge in exquisite meals at our restaurant and sip on refreshing drinks at the bar. With a 24-hour front desk, concierge service, and luggage storage, we ensure a seamless stay for all guests.

Comfortable Rooms & Modern Amenities
Each room boasts a desk, flat-screen TV, and a private bathroom for your convenience. Drift off to sleep in premium bed linen, and wake up to fresh towels. Don't miss the chance to book your stay at Botleigh Grange Hotel - Pool & Spa under renovation for a truly rejuvenating experience.

Important information:

Please note that pets will incur an additional charge of £50 per stay, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 1516 reviews
Cleanliness: 7.05
Service: 8.05
Location: 8.55
Room Quality: 7.55
Amenities: 7.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.05
C
Christine couple gb
8
We did enjoy our stay . The staff were wonderful but our room could have been better .
Pros:

Wonderful building and gardens. The staff were wonderful. They were helpful and friendly.

Cons:

Sadly our room had a sink with a crack in it and the toilet was not as clean as it should be . Photos included.

2026-08-15 via Nuitee
A
Andrew solo_traveller gb
8
Pros:

The location & staff. The location suited our needs & the staff made our stay most enjoyable even though it was just for one night.

Cons:

Lack of air conditioning, appreciate it's an old building otherwise the hotel was fine & the spa/swimming pool was out of action during our stay.

2026-08-14 via Nuitee
K
Kattner solo_traveller gb
8
2026-08-12 via Nuitee
G
Ganna couple gb
7
very comfortable and relaxing
Pros:

I loved the quirkiness of the hotel, I loved the fact that as a group we wanted to leave at 8 so we asked for the breakfast at 07:30 the chef agreed to this request, the food was good.

Cons:

The room was nice but the shower was an older generation and would not stay in position on its loose holder (room 24)

2026-08-11 via Nuitee
S
Saint couple gb
10
2026-08-11 via Nuitee
I
Ian solo_traveller gb
7
Value for money for overnight stay
Pros:

Convenient location for Utilita Stadium, friendly staff, fresh and tasty food

Cons:

Under refurbishment and still feeling a bit dated

2026-08-05 via Nuitee
M
Marek solo_traveller gb
1
Poor customer service and an avoidable overnight disturbance significantly affected my stay
Pros:

The hotel is in a convenient location and the staff who dealt with the issue in person were polite and apologetic. After I returned later in the day, I was moved to a different room which was an improvement on the original accommodation.

Cons:

I was woken at approximately 1:30am by excessive noise from guests using the terrace below my room and was unable to get back to sleep. Despite making numerous calls and leaving voicemail messages, I was unable to contact reception for assistance. The handling of the issue afterwards was also disappointing, as I received no confirmation regarding my booking changes and had to repeatedly chase for updates, including making an additional trip back to the hotel.

2026-08-05 via Nuitee
K
KEVIN THOMAS couple gb
3
Quite poor
Pros:

Bed Staff and Breakfast

Cons:

Have mentioned in an email to Botleigh
Room and falsely claimed facilities

2026-07-19 via Nuitee
T
Turley solo_traveller gb
10
2026-07-17 via Nuitee
P
Poppy solo_traveller gb
10
Kind staff. Incredible bed! Lovely!
Pros:

Gorgeous. Well looked after.

Cons:

Night porter at first wasn’t happy to help me. Upon arrival he was different due to having a conversation. They had a wedding at the venue at the time of booking and was very stressed.

2026-07-16 via Nuitee
P
Poppy solo_traveller gb
10
2026-07-16 via Nuitee
B
Brian couple gb
9
Good over night stay
Pros:

A really nice stay for overnight stay

Cons:

Limited menu in restaurant and limited wine list

2026-07-16 via Nuitee
B
Berry solo_traveller gb
10
Pros:

Friendly. Nothing was too much trouble. Food was excellent.

Cons:

N/A

2026-07-15 via Nuitee
P
Patricia couple gb
5
Pros:

Proximity to Utilita Bowl, Southampton

Cons:

No air conditioning.
Understaffed at breakfast.

2026-07-12 via Nuitee
K
Kelly family_with_children gb
5
2026-07-12 via Nuitee
T
Tom couple ie
1
Never again
2026-07-11 via Nuitee
J
Jo family_with_children gb
7
2026-07-06 via Nuitee
G
Gavin couple gb
7
Cons:

breakfast was cold

2026-07-06 via Nuitee
D
Darin extended_group gg
10
Great rooms, welcoming staff and great food.
Pros:

Great location. Rooms very large with everything you needed

Cons:

Nothing

2026-07-02 via Nuitee
S
Susan extended_group gb
5
It was ok.
Pros:

Location was good.

Cons:

The facility is dated. In the extreme heat more fans or better quality fans would have been good.

2026-06-29 via Nuitee