Taj Jumeirah Lakes Towers

Hotels
•
Taj Hotels, Resorts & Palaces
9 (4345 reviews)
DMCC Plot No 2-27, Dubai, Dubai, 00000 , Dubai , AE
971-45741111

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Clubhouse
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Welcoming staff
Spacious rooms
Excellent food and beverage
Cons:
Issues with booking view
Pool maintenance
Road noise from lower rooms

Categories

Cleanliness
8.25
Overall clean environment, but some complaints about amenities impacting this rating.
Service
9.75
Service was outstanding based on the staff's responsiveness and friendliness.
Location
9.25
Excellent location near Metro; walking distance to attractions is moderate.
Room Quality
8.75
Beautiful and spacious rooms; however, some issues with view requests.
Amenities
8.25
Amenities are good but limited poolside seating and maintenance issues noted.
Value for Money
9.25
Overall good value for the service provided, but some might find it lacking for high expectations.
Food and Beverage
9.25
Food quality praised with a fantastic dining experience; breakfast also well-rated.
Overall Experience
9.25
Overall a very good experience with minor complaints that were addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:08

Property Description

Indulge in Luxury at the Spa
Pamper yourself at our spa with massages, body treatments, and facials. If you seek recreation, enjoy our 24-hour health club and outdoor pool.

Culinary Delights & Relaxation Options
Experience Shamiana - Indian for authentic cuisine, a coffee shop, bar/lounge, and poolside bar. 24-hour room service is available along with buffet breakfasts daily.

Convenience and Comfort
Our hotel offers wired and wireless internet, a business center, and event space. Free valet parking, airport shuttle, and individually decorated guestrooms with modern amenities await you.

Book your stay at Taj Jumeirah Lakes Towers for a luxurious experience in Dubai.

Important information:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 4345 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
Y
Yury • couple • ru
10
2026-06-13 • via Nuitee
M
Mohammed Tahoor Ahmed • solo_traveller • ae
8
2026-06-13 • via Nuitee
A
Adham • couple • ae
10
2026-06-11 • via Nuitee
B
Balaji • family_with_children • in
10
2026-06-10 • via Nuitee
D
David • couple • gb
10
2026-06-09 • via Nuitee
T
Turki • couple • sa
10
اشكر الاخ نفيد في تعامله الطيب معنا وكرمه معنا
Pros:

اشكر الاخ نفيد على تعامله الطيب

2026-06-08 • via Nuitee
S
Soumyajit • couple • us
7
2026-06-08 • via Nuitee
K
Kanishk • solo_traveller • in
8
2026-06-08 • via Nuitee
A
Ajay • solo_traveller • gb
9
Safe clean accessible close to marina
Pros:

Large room all facilities worked

Cons:

It’s a tower.. so no green space

2026-06-08 • via Nuitee
A
Andrea • solo_traveller • in
9
2026-06-08 • via Nuitee
V
Varun • solo_traveller • ae
9
2026-06-07 • via Nuitee
B
Bodhisatya • couple • ae
10
2026-06-07 • via Nuitee
• couple • ae
10
2026-06-07 • via Nuitee
A
Amna • couple • ae
10
2026-06-06 • via Nuitee
P
Paul • couple • ro
10
2026-06-06 • via Nuitee
A
Adam • solo_traveller • au
7
2026-06-06 • via Nuitee
K
Khaled • couple • ae
8
2026-06-05 • via Nuitee
P
Priyanka • couple • ae
10
2026-06-04 • via Nuitee
جمال • couple • ae
2
المكان جميل و الاطلالة جميلة ايضا لكن صدمني تعامل الفندق
Pros:

شكل الغرفة و مكان الاقامة تقريبا كل شي قريب منك

Cons:

عدم استجابة الموظفين طلبنا منهم ينظفو الغرفة و تاخرو علينا و طلبنا طاولة صغيرة و ما يابوها لنا و موظفين الباركنات ماعندهم تنظيم للسيارات تستوي زحمه قدام الفندق

2026-06-04 • via Nuitee
A
Anil • family_with_children • ae
4
Good, but not worth the money spent.
Pros:

The Pool: The pool area was the real savior of our stay; fantastic facility and the lifeguard was excellent and highly attentive.

Dining & Arrival Staff: The breakfast buffet was enjoyable, and the staff at the restaurant were great. The Valet and Concierge teams were also highly professional and welcoming.

Upgrade was offered with a nice golf estate view.

Cons:

Pre-arrival & Check-in: Multiple calls went entirely unanswered on our way to the hotel. Check-in was slow due to Eid holidays and limited staffing that left the front desk overwhelmed.

Room Condition & Cleanliness: The room felt unclean and poorly maintained. The side table had a broken marble top crudely fixed with glue, and the bathtub had permanent stains. We even found a silver/platinum ring left inside the furniture by a previous guest—we handed it to housekeeping but never received an acknowledgment

Chaotic Dining Service: The in-house dining team was highly disorganized. Simple requests for cutlery, water, and a trolley table were heavily delayed. Worse, we requested a temporary container to store our child’s 1.5 kg birthday cake; the team completely failed to assist, forcing us to order containers ourselves.

Tech & Amenities: There was no tissue box in the room. Smart mirror casting failed completely with both a Samsung S24 Ultra and a new HP laptop, requiring staff to eventually bring an HDMI cable.

Disappointing Birthday Setup: While we appreciated the thought of a complimentary birthday arrangement for our kid, the towel setup with red paper cuttings instead of real petals felt cheap and lacked effort.

2026-06-03 • via Nuitee