Clarion Pointe Louisville East

Hotels
•
Clarion
8.3 (1074 reviews)
1301 Kentucky Mills Dr , Louisville , us
+1 502-754-4365

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional staff
Clean rooms
Spacious accommodations
Cons:
Hard beds
Inconvenient pool maintenance
Poor breakfast selection

Categories

Cleanliness
8.16
Most reviews noted cleanliness, but complaints about the overall state of the premises hint at some issues.
Service
8.63
Staff professionalism was frequently highlighted, indicating a generally positive service experience.
Location
8.67
The location is praised for being convenient and appealing.
Room Quality
8.12
While the rooms are described as spacious, there are concerns about the bed comfort and bathroom size.
Amenities
7.95
Multiple comments about the pool being closed suggest dissatisfaction with available amenities.
Value for Money
8.61
Good value noted, especially in relation to room comfort and cleanliness.
Food and Beverage
7.66
Mixed feedback on breakfast options with notable complaints about selection.
Overall Experience
8.63
General positive sentiment despite issues, with many mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:43

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, whirlpool, and Fitness Center during your stay at Quality Inn. Unwind and relax in style.

Convenient Business Facilities
Take advantage of the Business Center's copy and fax services, perfect for business travelers. Host successful meetings in the 2 meeting rooms available.

Comfortable Accommodations
Enjoy modern comforts in every room, including a flat-screen TV, coffee maker, and pillow-top mattress. Upgrade to a room with a spa bath for extra relaxation.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Quality Inn now.

Important information:

Please note the pool is only available for registered guests. Pool parties are not permitted.

Please note that pets weighing under 9 kilograms are permitted for USD 25 per pet per night. There is a maximum of 2 pets per room. A USD 100 pet deposit is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1074 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 7.95
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
M
Melissa • solo_traveller • us
10
Pros:

We really loved we could walk out the side door right from our room to our car. Bed was supper comfy very spacious room.

2026-07-24 • via Nuitee
E
Erika • solo_traveller • us
10
Pros:

The room was beyond expectations! Affordable and clean. The staff was great! Breakfast was great and they had fresh coffee 24/7! No stale smells anywhere like many hotels, the shower even had full size shampoo AND conditioner in it! The beds were comfortable and clean, linens all smelled amazing and were extremely soft! Parking was available the whole time and free even though the hotel was quite booked up! Overall, next time we come back, we are for sure staying here again!

Cons:

My only complaint was the pool closed at 10pm, and by the time we got back to the hotel each night from our event it was too late to use the facility. Not really a problem as it seems standard for most hotels, just disappointed we didn't even get to use it. It was clean and well kept though!

2026-07-23 • via Nuitee
K
Kayla • couple • us
10
2026-07-23 • via Nuitee
M
MarieLouise • family_with_children • dk
6
Pros:

Tæt på afkørsel

Cons:

Der manglede brød til morgenmad

2026-07-22 • via Nuitee
A
Alan • couple • us
10
comfortable hotel and reasonably priced
Pros:

perfect tidy room - very new-ac unit was new age but we figured it out. EXCEP)TIONAL STAFF
person above us stomped around but not hotels fault

2026-07-21 • via Nuitee
N
Nicolas • couple • us
10
2026-07-21 • via Nuitee
J
joe • family_with_children • us
8
2026-07-21 • via Nuitee
M
Michelle • family_with_children • us
10
A great place to stay, very clean and location was perfect!
Pros:

You could smell the clean when you walked through the doors, the staff was great the pool was in excellent condition and we enjoyed that too. I will stay there again and recommend to family and friends, Great Experience

2026-07-20 • via Nuitee
M
Myers • family_with_children • us
7
2026-07-20 • via Nuitee
A
Amber • family_with_children • us
8
2026-07-20 • via Nuitee
B
Brandi • solo_traveller • us
3
Very uncomfortable stay.
Cons:

The beds were very hard and uncomfortable. The room had a mold smell to it, the sink was outside of the bathroom and was cracked. We did not have a pleasant stay and ended up cancelling 1 night and rebooking at a completely different hotel.

2026-07-20 • via Nuitee
D
Daniel • couple • us
8
nice
Pros:

Bed & Room very comfortable, good breakfast. Quiet, easy to get to

2026-07-18 • via Nuitee
E
Emily • family_with_children • us
8
Great place for cheap, but bathrooms are small and outdated.
Pros:

Exceptional, friendly staff. Great value for what we needed. Nice breakfast, I liked that the options for breakfast changed each morning. Late check out for only $25 extra. Close enough to downtown without being too expensive. Lots of food options nearby. Decently clean facilities, lots of towels provided, plenty of pillows, extra stuff like lotions and such. I like the stiffer beds, but if you don’t like firm mattresses, this isn’t the place for you.

Cons:

My only real complaint are the bathrooms, which are just my personal preference. They were pretty small in our double queen room, had to make sure to shut the door before sitting down. Small round toilets were hard to sit on. Shower shampoo and conditioner dispensers were not easy to use, and I could see someone with not much grip strength not being able to get it out. And anytime we showered, the bathroom smelled horrible even when being ventilated. Other than that, everything was great.

2026-07-18 • via Nuitee
P
Patricia • couple • us
8
Nice place. Clean and good value.
2026-07-16 • via Nuitee
K
Karen • family_with_children • us
9
Clean, comfortable, and convenient
Pros:

Our room clean, spacious, and comfortable. The breakfast was well stocked and the staff very attentive.

2026-07-14 • via Nuitee
A
Azante • family_with_children • us
8
If I’m in the area, I’d definitely stay again.
Pros:

Even though it’s near the expressway, it was very quiet to us. The staff were very friendly and helpful. Convenient to restaurants and fuel stations.

Cons:

Everything was good.

2026-07-13 • via Nuitee
T
Tracey • solo_traveller • ca
9
Great value being ear plus because other people are horrible
Pros:

Loved it easy parking good amenities, a little far away from the KICC my conference venue

Cons:

Breakfast closed at 9. On A dat off that’s not great. Other guests were talking loudly in the hallway till very late I had to call down multiple times

2026-07-12 • via Nuitee
S
Steven • couple • us
10
Pros:

Nice location

Cons:

Uncomfortable chairs

2026-07-12 • via Nuitee
P
Parsons • solo_traveller • us
7
2026-07-11 • via Nuitee
M
Mike • solo_traveller • us
9
Pros:

It was close to the location where I needed to go. The staff was friendly and the breakfast was great.

Cons:

I had a few issues not related to my stay but I had car trouble...

2026-07-09 • via Nuitee