Clarion Pointe Louisville East

Hotels
8.3 (1113 reviews)
1301 Kentucky Mills Dr , Louisville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional staff
Clean rooms
Spacious accommodations
Cons:
Hard beds
Inconvenient pool maintenance
Poor breakfast selection

Categories

Cleanliness
8.16
Most reviews noted cleanliness, but complaints about the overall state of the premises hint at some issues.
Service
8.63
Staff professionalism was frequently highlighted, indicating a generally positive service experience.
Location
8.67
The location is praised for being convenient and appealing.
Room Quality
8.12
While the rooms are described as spacious, there are concerns about the bed comfort and bathroom size.
Amenities
7.95
Multiple comments about the pool being closed suggest dissatisfaction with available amenities.
Value for Money
8.61
Good value noted, especially in relation to room comfort and cleanliness.
Food and Beverage
7.66
Mixed feedback on breakfast options with notable complaints about selection.
Overall Experience
8.63
General positive sentiment despite issues, with many mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:43

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, whirlpool, and Fitness Center during your stay at Quality Inn. Unwind and relax in style.

Convenient Business Facilities
Take advantage of the Business Center's copy and fax services, perfect for business travelers. Host successful meetings in the 2 meeting rooms available.

Comfortable Accommodations
Enjoy modern comforts in every room, including a flat-screen TV, coffee maker, and pillow-top mattress. Upgrade to a room with a spa bath for extra relaxation.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Quality Inn now.

Important information:

Please note the pool is only available for registered guests. Pool parties are not permitted.

Please note that pets weighing under 9 kilograms are permitted for USD 25 per pet per night. There is a maximum of 2 pets per room. A USD 100 pet deposit is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

8.3
Based on 1113 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 7.95
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
T
tahmineh • solo_traveller • us
8
2026-10-14 • via Nuitee
L
Lela • couple • us
9
The hotel was pleasant, very clean and comfortable
Pros:

Modern clean

Cons:

It was a little far from my morning commute

2026-10-13 • via Nuitee
V
Vania • family_with_children • us
8
Pros:

Nice location. Clean rooms. Great price

Cons:

The beds were a bit hard, and the pool said 5 people max at a time ???? But overall a good experience for price

2026-10-13 • via Nuitee
K
Keisha • solo_traveller • us
10
Pros:

I liked everything about this place the location was perfect everything u needed was a short distance away. Restaurants and shopping. The price was also affordable. I did miss the breakfast but the fluffy pillows made up for it. The staff was nice as well. Would definitely be staying again whenever in Louisville highly recommend 😊

2026-10-12 • via Nuitee
S
SathishKumar • family_with_children • us
7
2026-10-12 • via Nuitee
S
Steve • solo_traveller • us
9
Pros:

This hotel was pretty nice and very clean and I thought it was a decent price. I like that the lower level rooms have doors to the outside as well as insode!

2026-10-11 • via Nuitee
N
Naaman • solo_traveller • us
8
Pros:

Location was very nice. Not far from downtown and quick access to other areas

Cons:

Lobby was a little aged

2026-10-11 • via Nuitee
D
Darya • solo_traveller • us
7
2026-10-10 • via Nuitee
M
Mark • couple • us
6
It was descent , wish the breakfast bar had a little more variety,ie bagels or some sort of toast.
Pros:

Easy access, lots of food options close to the hotel.

Cons:

The first floor rooms had two points of entry. Was constantly checking to see if the door leading to the outside was locked. Would have liked to have the option for a room on the second floor.

2026-10-10 • via Nuitee
J
Jessica • family_with_children • us
10
2026-10-08 • via Nuitee
C
Cary • couple • us
9
2026-10-08 • via Nuitee
K
Kathleen • solo_traveller • us
10
2026-10-07 • via Nuitee
S
Shelby • solo_traveller • us
10
2026-10-07 • via Nuitee
A
Antrel • couple • us
8
Pros:

Great staff

2026-10-07 • via Nuitee
J
Jennifer • extended_group • gb
3
Very disappointing stay.
Pros:

The room was large. Front desk friendly.

Cons:

The room was damp due to its proximity to the pool. It just felt yucky being in there.

2026-09-18 • via Nuitee
M
Miller • solo_traveller • us
4
Pros:

Clean

Cons:

Staff stole $900 worth of jewelry hotel didn't handle the situation professionally had to have police involved

2026-09-18 • via Nuitee
S
Strausbaugh • solo_traveller • us
10
2026-09-17 • via Nuitee
M
Mitch • couple • us
10
2026-09-14 • via Nuitee
S
sheryll • solo_traveller • us
9
Pros:

Clean, comfortable and friendly staff.

2026-09-12 • via Nuitee
E
Edward • family_with_children • us
8
2026-09-10 • via Nuitee