Clarion Pointe Louisville East

Hotels
•
Clarion
8.3 (1034 reviews)
1301 Kentucky Mills Dr , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Exceptional staff
Clean rooms
Spacious accommodations
Cons:
Hard beds
Inconvenient pool maintenance
Poor breakfast selection

Categories

Cleanliness
8.16
Most reviews noted cleanliness, but complaints about the overall state of the premises hint at some issues.
Service
8.63
Staff professionalism was frequently highlighted, indicating a generally positive service experience.
Location
8.67
The location is praised for being convenient and appealing.
Room Quality
8.12
While the rooms are described as spacious, there are concerns about the bed comfort and bathroom size.
Amenities
7.95
Multiple comments about the pool being closed suggest dissatisfaction with available amenities.
Value for Money
8.61
Good value noted, especially in relation to room comfort and cleanliness.
Food and Beverage
7.66
Mixed feedback on breakfast options with notable complaints about selection.
Overall Experience
8.63
General positive sentiment despite issues, with many mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:43

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, whirlpool, and Fitness Center during your stay at Quality Inn. Unwind and relax in style.

Convenient Business Facilities
Take advantage of the Business Center's copy and fax services, perfect for business travelers. Host successful meetings in the 2 meeting rooms available.

Comfortable Accommodations
Enjoy modern comforts in every room, including a flat-screen TV, coffee maker, and pillow-top mattress. Upgrade to a room with a spa bath for extra relaxation.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Quality Inn now.

Important information:

Please note the pool is only available for registered guests. Pool parties are not permitted.

Please note that pets weighing under 9 kilograms are permitted for USD 25 per pet per night. There is a maximum of 2 pets per room. A USD 100 pet deposit is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Mon, May 4, 2026 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1034 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 7.95
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
C
Chet • solo_traveller • us
9
Pros:

Great location for our needs. Friendly staff, clean rooms, and comfortable size.

Cons:

Nothing stands out.

2026-05-30 • via Nuitee
R
Rose • family_with_children • us
10
Pros:

Clean

2026-05-28 • via Nuitee
Y
Yaritza • couple • us
10
Pros:

the room was clean and it felt really comfortable

2026-05-26 • via Nuitee
D
Dawn • couple • us
8
2026-05-25 • via Nuitee
G
Gloria • family_with_children • us
10
2026-05-23 • via Nuitee
W
Wendy • solo_traveller • us
10
Pros:

Staff was amazing very friendly especially at the front desk.

Cons:

The breakfast area was very crowded, very busy and 2 days had to ask for milk to be refilled and syrup. Only having one waffle machine caused us to have to have an alternative option because there was a lady making herself and 3 kids waffles then 3 others in line before us and we were in a time crunch and couldn't wait that long to stand in line to make a waffle. We got up earlier the second morning and the line wasn't as long but we had to wait for 3 people to make theirs..just was inconvenient and we also felt cramped and in the way of others. Food was good however.

2026-05-21 • via Nuitee
N
Nichole • solo_traveller • us
8
2026-05-20 • via Nuitee
B
Brian • solo_traveller • us
10
2026-05-20 • via Nuitee
B
Bethany • couple • us
9
Nice and clean
Pros:

Nice location. Clean. Friendly people.

Cons:

The breakfast nook is way too small for how many people can be there. No room to walk or sit.

2026-05-18 • via Nuitee
D
Debra • couple • us
10
2026-05-18 • via Nuitee
G
Galeana Ambrosio • solo_traveller • us
4
Pros:

Breakfast was good

Cons:

Room was dirty and staff at front desk was rude

2026-05-18 • via Nuitee
M
Michelle • family_with_children • us
9
2026-05-17 • via Nuitee
B
Barbara • solo_traveller • us
9
Pros:

Friendly staff, overall cleanliness, location close to where we needed to go. Safety.

2026-05-17 • via Nuitee
A
arnaud76 • solo_traveller • fr
8
Un arrêt reposant
Pros:

Belle chambre.
Piscine intérieure.
Parking avec accès de la chambre

Cons:

Petit déjeuner sommaire, pas de pain.

2026-05-14 • via Nuitee
J
Jessica • solo_traveller • us
8
Convenient
Pros:

The room size was nice. Close to restaurants and stores.

Cons:

The lighting around the mirror gave me a migraine.

2026-05-13 • via Nuitee
C
Cynthia • couple • us
6
Decent but probably would not stay again
Pros:

Loved the location and the cute murals throughout. Staff was amazing! Very clean in the lobby and majority of the room

Cons:

Smelled terrible like weed, our first room the door did not connect with the door frame, I’m talking a gap so big you could see into the hallway and we had to ask for a different room because the door would not lock. Both rooms the showers had weird stains.

2026-05-11 • via Nuitee
A
April • solo_traveller • us
7
It was good
Pros:

Convenient to everything, friendly staff

Cons:

Seemed remodeled with just paint recently

2026-05-10 • via Nuitee
J
Jennings • solo_traveller • us
8
2026-05-10 • via Nuitee
S
sue • extended_group • us
10
2026-05-04 • via Nuitee
J
Jennifer • family_with_children • us
8
2026-05-02 • via Nuitee