Best Western Plus Ramkota Hotel

Hotels
•
Best Western Plus
7.6 (224 reviews)
3200 West Maple Street , Sioux Falls , US
+1 605-336-0650

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Large, family-friendly waterpark/pools
Excellent breakfast buffet (pancake machine praised)
Spacious rooms and comfortable beds
Good location near interstate and local attractions
On-site restaurant/bar and family entertainment
Cons:
Serious cleanliness problems (mold, sewage, stains, dirty rooms)
Inconsistent staff/housekeeping and occasional rude check-in
Noisy AC units and waterpark noise at times
Sofa bed issues (sinking) and other room maintenance problems
Pool closures and limited/poor towel logistics

Categories

Cleanliness
4.5
Multiple guests reported serious cleanliness issues: mold, sewage/water on the carpet, urine/stains on bedding/sofa bed, dirty rags, cobwebs and strong smells in halls. Several stays required room moves due to these problems.
Service
7.8
Mixed service: some staff were friendly and accommodated guests (helped move rooms, onsite restaurant/bar open late), but there are repeated reports of rude check-in interactions and inconsistent housekeeping (missed cleanings, towels not replaced).
Location
9
Location is consistently praised: close to the interstate, about 10 minutes from the Falls and downtown, plenty of parking and shaded lot — convenient for families and road trips.
Room Quality
6.5
Rooms are often spacious with comfortable beds and large TVs, but there are frequent reports of musty odors, noisy AC units, soaked carpets from leaks, and sagging/poor sofa beds and visible stains.
Amenities
9.5
Strong amenity offering: popular waterpark/pool, well-regarded breakfast buffet and pancake machine, onsite restaurant/bar and family entertainment. Some operational issues noted (pool closed at times, limited pool towels or towel pickup logistics).
Value for Money
6.5
Perceived value is mixed: families appreciate the amenities and room size, but cleanliness and maintenance problems, plus occasional service lapses, lead some guests to feel the property did not meet expectations for the price.
Food and Beverage
9
Food offerings are frequently praised — breakfast buffet called excellent and the pancake machine is a hit. Minor negatives include weak coffee and occasional comments about limited pool-side towel service.
Overall Experience
8
Overall stays are family-friendly and fun for kids with great pool and breakfast, but significant cleanliness and maintenance issues for some guests make experiences highly variable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Indulge in Water Park Fun and Relax by the Pool
Located next to Elmwood Golf Course and Joe Foss Field, our hotel offers an indoor water park and a seasonal outdoor pool for guests to enjoy. The perfect combination of leisure and excitement awaits you!

Delightful Dining and Convenient Amenities
Savor a delicious meal at the Maple Street Cafe and take advantage of our complimentary airport transfers. Stay connected with free Wi-Fi in every room, equipped with a cable TV, work desk, and coffee-making facilities for your comfort.

Stay Fit and Productive
Unwind in our fitness room, stay on top of work at the business center, and explore the small gift shop for souvenirs. With easy access to Sioux Falls city center, Great Plains Zoo, and Royal River Casino, your stay with us will be unforgettable.

Book your stay at Best Western Plus Ramkota Hotel now for an unforgettable experience!

Important information:

Please be advised the airport shuttle runs from 5:30 h until 23.00 h daily. If arriving or departing after 23.00 h guests must call the hotel to arrange another mode of transportation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 224 reviews
Cleanliness: 4.5
Service: 7.8
Location: 9
Room Quality: 6.5
Amenities: 9.5
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 8
S
Shelby • couple • us
5
Pros:

The room was awesome. There was so much space.

Cons:

Staff was rude on check in and argued the room wasn’t paid for.

2026-10-22 • via Nuitee
R
Renee M • family_with_children • us
10
Awesome
Pros:

The Waterpark.

2026-10-19 • via Nuitee
B
Britta • family_with_children • us
10
2026-10-16 • via Nuitee
P
Parker • couple • us
8
2026-10-12 • via Nuitee
W
Wendy • couple • us
10
It was excellent. We will stay here again.
Pros:

The pool!

Cons:

The AC unit was very loud

2026-10-11 • via Nuitee
C
Chantel • family_with_children • us
10
Amazing family friendly very clean lots of fun
Pros:

Everything great staff great area for the kids and are room was huge we had a blast

Cons:

The pull out sofa bed sinked in when sat on was a big deal

2026-09-18 • via Nuitee
S
Sheila • family_with_children • us
5
2026-09-17 • via Nuitee
B
Benjamin • family_with_children • us
2
Pros:

Mold in the room.

Cons:

Mold in the room and they way of handling the situation

2026-09-14 • via Nuitee
V
VanBeek • solo_traveller • us
5
Sewer water on floor
Pros:

The pool was great and the breakfast was great as well.

Cons:

Our room had sewage water all over it and we had to move to a different room.

2026-09-09 • via Nuitee
A
Angela • extended_group • us
10
2026-09-08 • via Nuitee
A
Alexa • couple • us
9
Overall it was good. The pool area was the best part.
Pros:

The pool area was well kept and great entertainment for our kids.

Cons:

Our room was very musty when we entered, but I thought it was just due to it being an older hotel. After a couple days our carpet was soaked. Turned out that there was a water leak that finally got bad enough for us to see the water in our room. They were nice and gave us a new room.

2026-09-07 • via Nuitee
M
Mason • couple • us
10
Pros:

Bed was comfortable, nice place, pools were great. Would totally stay again

2026-09-04 • via Nuitee
T
T-Jay Capell • family_with_children • us
9
Pros:

The breakfast was wonderful and the room was big.

2026-08-17 • via Nuitee
M
Mefferd • solo_traveller • us
3
Eh. Probably won't be back
Pros:

The pool area was nice and a lot of seating. There was a lot of room in the breakfast area. The king suite was spacious and had room for our family.

Cons:

There was dirty rags in our room the minute we checked in. We also found socks in the corner behind a chair. There was a lot of cobwebs in our room. The map on the door had either blood or feces smeared on it. We found a room key that was not ours on the shelf in our closet. The sofa bed did not have a sheet on it and was covered in pee stains and other stains. We also found some other type of stuff on the carpet under the side table. No idea what it was.

2026-08-14 • via Nuitee
J
James • family_with_children • us
8
It was a fabulous location!
Pros:

Pool along with the floating toys in the pool, the rooms were clean, nice size tv, very good breakfast!
Also we got in late, so it was so nice to be able to eat at the restaurant/bar located in the hotel!

Cons:

coffee was weak but i do like strong coffee!
pool towels were small next time i will bring our beach towels.

2026-08-10 • via Nuitee
M
Mandy • family_with_children • us
7
2026-08-10 • via Nuitee
C
Cindi • family_with_children • us
10
2026-08-09 • via Nuitee
O
Osborn • family_with_children • us
10
Wonderful stay.
Pros:

Wonderful facility and great pool area for the kids. Breakfast buffet was excellent.

Cons:

Need towels in the pool area.

2026-08-04 • via Nuitee
S
Shirley • couple • us
10
Pros:

Great location very nice and great restaurant

Cons:

Staff was very friendly

2026-08-03 • via Nuitee
B
Bill • solo_traveller • us
8
Road trip '26
Pros:

The location was next to the interstate and only 10 minutes from the Falls and downtown.
The outdoor pool was great, nobody else had one!
The room was nice and the bed comfy.
The pancake machine at the breakfast buffet was awesome!
Just push the button and in a couple minutes you have light fluffy pancakes with no mess.
Plenty of parking and lots of trees in the lot for shade.

Cons:

Housekeeping did not come to our room to clean and replace the towels.
I had to grab towels from a cleaning cart in the hall.
The shower provided warm but not hot water.

2026-07-18 • via Nuitee