Best Western Plus Ramkota Hotel

Hotels
Best Western Plus
7.8 (356 reviews)
3200 West Maple Street , Sioux Falls , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great atmosphere
Nice indoor water park
Friendly staff
Good breakfast
Cons:
Lack of clean towels
Room cleanliness issues
Difficulties with room access
Older decor

Categories

Cleanliness
6.55
Some rooms reported dust and inadequate cleaning.
Service
8.55
Generally attentive staff; helpful in room changes.
Location
8.55
Good location with convenient access to attractions.
Room Quality
7.05
Rooms were generally clean but had some issues with older decor.
Amenities
8.05
Nice pool area, but lacking in staff supervision.
Value for Money
7.05
Price felt high relative to quality experienced.
Food and Beverage
8.55
Breakfast was praised as excellent and varied.
Overall Experience
8.05
Generally positive stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:29

Property Description

Indulge in Water Park Fun and Relax by the Pool
Located next to Elmwood Golf Course and Joe Foss Field, our hotel offers an indoor water park and a seasonal outdoor pool for guests to enjoy. The perfect combination of leisure and excitement awaits you!

Delightful Dining and Convenient Amenities
Savor a delicious meal at the Maple Street Cafe and take advantage of our complimentary airport transfers. Stay connected with free Wi-Fi in every room, equipped with a cable TV, work desk, and coffee-making facilities for your comfort.

Stay Fit and Productive
Unwind in our fitness room, stay on top of work at the business center, and explore the small gift shop for souvenirs. With easy access to Sioux Falls city center, Great Plains Zoo, and Royal River Casino, your stay with us will be unforgettable.

Book your stay at Best Western Plus Ramkota Hotel now for an unforgettable experience!

Important information:

Please be advised the airport shuttle runs from 5:30 h until 23.00 h daily. If arriving or departing after 23.00 h guests must call the hotel to arrange another mode of transportation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 356 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.05
Food and Beverage: 8.55
Overall Experience: 8.05
B
Bill solo_traveller us
8
Road trip '26
Pros:

The location was next to the interstate and only 10 minutes from the Falls and downtown.
The outdoor pool was great, nobody else had one!
The room was nice and the bed comfy.
The pancake machine at the breakfast buffet was awesome!
Just push the button and in a couple minutes you have light fluffy pancakes with no mess.
Plenty of parking and lots of trees in the lot for shade.

Cons:

Housekeeping did not come to our room to clean and replace the towels.
I had to grab towels from a cleaning cart in the hall.
The shower provided warm but not hot water.

2026-07-18 via Nuitee
D
Debra family_with_children us
10
2026-07-14 via Nuitee
W
Warren family_with_children us
9
Great experience and enjoyable
Pros:

The kids enjoyed the water park

Cons:

The noise for the water park did not end at a reasonable time

2026-07-13 via Nuitee
M
Michele solo_traveller us
1
Zero stars
Pros:

The pool, for the short time it was working was nice. Closed most of the time for unknown reasons.

Cons:

Dirty, smelly, unkempt. Rooms not cleaned nor restocked. 1 bar of soap to share between sink, in the room, and the shower. 2 towels for 4 people. Room service would bring more towels to your room at request. Pool towels have to be picked up at the front desk only and far from the pool area. Very noisy air conditioning .
Poor signage in a complicated design.
For the price point I expected more. I will not stay at any Best Western after this stay. Horrible hotel.
Smelled of marijuana in the halls was very strong.

2026-07-13 via Nuitee
D
Daisy solo_traveller us
10
2026-07-10 via Nuitee
D
Deborah solo_traveller us
9
Pros:

Friendly staff, good breakfast, really nice dining room, comfortable rooms.

Cons:

N/A

2026-07-06 via Nuitee
P
Patrick solo_traveller us
5
Horrible, but half was to blame on Mother Nature
Pros:

Comfort. Personal encounters with staff; quick and sufficient responses to my questions/requests.

Cons:

Late evening/night there was a terrible disturbance with another male guest and his child. Very much noise, lack of parental control. Lack of respect for the other guests. At one point it sounded like he got into an altercation with another guest who had complained. I had gone back to sleep, and then heard arguing between staff? law enforcement? and the guest involved? Anyway, it was so disruptive for two or three hours, if not more. Then the storm came, It started with a HUGE boom, thunder, which I thought was an action related to the earlier incident with the agitated guest. However, it was quickly following by more of the strong storm, which couldn't be helped. But when checking out in the morning, I heard there was a lot of water damage and noticed that flashing lights in the fire alarms. I never had been alerted or heard an alarm.

2026-07-05 via Nuitee
D
Derick solo_traveller us
5
2026-07-04 via Nuitee
A
Adam family_with_children us
9
Decent and willing to accommodate.
Pros:

The night staff were willing to assist me in fixing a mistake I made when booking.

Cons:

The room description I booked stated it was a 3 bedroom suite when in fact it was a two bedroom 3 bed suite.

2026-07-01 via Nuitee
L
Lisa couple us
10
2026-06-30 via Nuitee
T
Todd family_with_children us
10
Well maintained property no complaints
Pros:

Well maintained property grandson loved the pool activities. Comfortable beds no complaints we’ll return again someday

Cons:

I’d like a mountain 🏔️ view

2026-05-25 via Nuitee
D
David couple us
3
Great location friendly staff but no hot water. Disappointed they didn’t make it right.
Pros:

Great location

Cons:

We had no hot water. Staff only offered half off of one days rate. We had no hot water for Friday night, Saturday and Sunday.

2026-05-18 via Nuitee
M
Madison family_with_children us
6
2026-05-11 via Nuitee
C
Claire couple us
8
2026-05-02 via Nuitee
B
Betty solo_traveller us
7
2026-04-27 via Nuitee
S
Shannon solo_traveller us
9
2026-04-23 via Nuitee
E
Evelyn family_with_children us
10
2026-04-23 via Nuitee
K
Keri family_with_children us
10
2026-04-04 via Nuitee
R
Rachel couple us
2
Pros:

The kids really enjoyed swimming and the space to wear off some energy.

Cons:

We came to Sioux Falls for a bridal shower and some fun down time for the kids in between. After swimming all wkd, we had zero access to hot water to shower the entire weekend, I also had no working electrical outlets in the bathroom to curl our hair, I had to plug in my iron in the main area with no mirrors to use.

2026-03-23 via Nuitee
C
Christopher couple us
1
I would never stay here again. We have to come back down to Sioux Falls for our 3 year olds surgery and already booked a
Pros:

The pool was great for our son. That was the only positive about our stay.

Cons:

Our room was wrong twice. They did not have the room that we booked for. I was still charged the same amount for the wrong room. We were supposed to have a king room with pull out couch. We ended up having to go buy a traveling toddler bed for our son because they didn’t have the right room available.

2026-03-21 via Nuitee