Hotel Spaander BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.6 (1058 reviews)
Haven 15-19 , Volendam , NL
+31 299 363 595

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central / waterside location and views
Characterful building (Art Deco, authentic Dutch areas)
Good pool and sauna
Several guests praised comfortable beds and some updated bathrooms
Cons:
Reception/service problems: unfriendly staff, booking/confirmation issues
Room issues: windows that do not open, unfinished rooms, missing hairdryer and limited storage
Heating/ventilation problems and inconsistent in-room climate control
Breakfast inconsistencies and occasional missing items
Some reports of cleanliness problems and rooms not matching photos

Categories

Cleanliness
7.2
Mixed reports: some guests praised cleanliness, others reported dirty rooms, soiled carpet and small dirty windows; overall slightly below target.
Service
7
Several guests reported unfriendly or disorganized reception (missing confirmations, room allocation issues), though some staff interactions were neutral; service is somewhat below ideal but not uniformly poor.
Location
9
Consistently praised—central, waterside, close to Centraal Station and highly convenient for sightseeing; one of the hotel's strongest points.
Room Quality
7.1
Rooms are described as comfortable by some (good beds, new showers) but others noted issues: windows that wouldn't open, unfinished/poorly finished rooms, missing hairdryer and limited storage.
Amenities
7.6
Facilities like the pool and sauna are praised, but several guests noted missing in-room amenities (no coffee maker, no hairdryer) and heating/radiator problems.
Value for Money
6.9
Multiple guests felt disappointed given the price, citing room shortcomings and service problems; value is perceived as below what was expected.
Food and Beverage
7
Breakfast received mixed feedback—some found it adequate, others reported missing items and sparse choices on subsequent days; restaurant available for dinner.
Overall Experience
9
Overall stays leant positive for many due to location, building character and some good rooms/facilities, despite service, room and amenity inconsistencies; final impression remains favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:38

Property Description

Unique Dutch Decor
Hotel Spaander boasts 78 uniquely decorated bedrooms, each exuding authentic Dutch charm. Guests can immerse themselves in the rich culture and history of the region through the carefully curated decor, offering a truly memorable stay.

Delightful Dining Experience
Indulge in a culinary journey at the hotel's renowned restaurant, known for its delightful menu featuring Volendam and Dutch specialties. From traditional stewed fish to local delicacies, guests can savor the flavors of the region while enjoying picturesque views of the Lake Markermeer.

Vibrant Cultural Events
Experience the vibrant cultural scene at Hotel Spaander, which hosts a variety of music, entertainment, and art events regularly. Immerse yourself in the local arts and music scene, adding an extra layer of excitement to your stay.

Come experience the charm and hospitality of Hotel Spaander in Volendam. Book now for an unforgettable Dutch getaway.

Important information:

Please note that when using a navigation system, the entry address is Noordeinde, Volendam.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.6
Based on 1058 reviews
Cleanliness: 7.2
Service: 7
Location: 9
Room Quality: 7.1
Amenities: 7.6
Value for Money: 6.9
Food and Beverage: 7
Overall Experience: 9
F
franssen • extended_group • be
1
Pros:

Er is niets positief wat zijn we teleurgesteld onvriendelijk personeel ontbijt is zijn geld niet waard
De ramen konden niet open die zijn ze na aandringen aan gaan werken dat we konden verluchten .....

2026-10-31 • via Nuitee
D
Danielle • family_with_children • nl
7
2026-10-30 • via Nuitee
D
Diogo • family_with_children • pt
7
Hotel agradável, bonito e bem localizado, mas não muito confortável para estada de vários dias.
Pros:

Art Deco do hotel e localização.

Cons:

Frio no quarto. Radiadores estavam desligados e aquecimento era através do AC, o que não é recomendável, por isso desligamos durante a noite e passamos um pouco de frio.

2026-10-28 • via Nuitee
K
Kuiper • couple • nl
8
2026-10-27 • via Nuitee
C
Cynthia • couple • nl
8
2026-10-26 • via Nuitee
R
Rayonell • family_with_children • nl
7
2026-10-25 • via Nuitee
A
Ali • couple • be
7
2026-10-24 • via Nuitee
A
Ahmed • extended_group • nl
7
2026-10-24 • via Nuitee
H
Hilda • couple • nl
7
Goed voor een goede prijs
Pros:

Het ontbijt

Cons:

Het avond buffet

2026-10-24 • via Nuitee
A
Anja • couple • nl
7
2026-10-23 • via Nuitee
S
Stefan • couple • nl
8
Pros:

Lokatie, bereikbaarheid

Cons:

Kamer grootte en ontbijt

2026-10-22 • via Nuitee
H
Hermann • family_with_children • de
3
Volendam ist immer eine Reise wert. Aber nicht in diesem Hotel.
Pros:

Die Lage ist sehr gut.
Das Schwimmbad und der Saunabereich ist gut bis seh gut.

Cons:

Wir haben 2 Zimmer gebucht, die auch bestätigt wurden.
Während der Anreise wurde ich vom Hotel informiert, dass ein gebuchtes Zimmer (die Suite) nicht zur verfügung steht.
Das hat die Laune schon etwas gedämpft. Im Hotel hat man uns ein alternatives Doppelzimmer mit Zusatzliege angeboten.
Das ar zur Not ok.
Das Frühstück war amersten noch relativ Vollständig, aber am 2. Tag gab es z B.kein Bacon . Es fehlten auch weitere Dinge, die am Vortag noch vorhanden waren.
Der Service an der Rezeption war unterirdisch. Kein Hinweis auf die Lage der beiden Zimmer. Eins im Erdgeschoß eins in der 3. Etage. Wir wurden nach unserer Buchung gefragt und ob wir bereits gezahlt hätten. Am Tag zuvor hat uns das Hotel die Buchung und den Zahlungseingang aber schon bestätigt gehabt. Diese Bestätigung lag der Rezeption aber nicht vor. Wie bitte?
Die Ausstattung der Zimmer entsprach auch nicht den Angaben. So warauch kein Föhn (trotz Auflistung) vorhanden. In den Zimmern und im Bad gab es überhaupt keine Ablagemöglichkeiten. Das sollte in solchen Hotels eigentlich zum Standard gehören.
Wir haben auch den Hotelparkplatz gebucht. Bei der Abreise haben wir festgestellt, das andere Hotelgäste bei der Abreise wohl einige Kratzer an meinem Wagen hinterlassen hatten ohne sich zu melden. Dies mache ich dem Hotel aber nicht auch zum Vorwurf.

2026-10-22 • via Nuitee
C
Carolyn • couple • au
4
Pros:

Location was great, close to Centraal Station.

Cons:

No coffee making facilities, no heating working in the room, could not eat food in the room.

2026-10-19 • via Nuitee
M
Mark • couple • nl
9
Pros:

The building was amazing. Lots of nice areas to sit very authentic very Dutch.

2026-10-18 • via Nuitee
M
Marjolein • couple • nl
6
Pros:

Locatie

Cons:

Afwerking kamer (kamer vernieuwd maar nog niet af)

2026-10-16 • via Nuitee
J
Josephine • family_with_children • nl
6
2026-10-16 • via Nuitee
Y
Yavir • family_with_children • dk
8
2026-10-16 • via Nuitee
B
Bureau VanLia • solo_traveller • nl
8
Bijzonder hotel op een toplocatie.
Pros:

Een geweldige locatie. Recht aan het water en midden in Volendam.
Het ontbijt was netjes en dat waren de kamers ook. Heel fijn bed en dekbed en een mooie nieuwe douche.

Cons:

Eigenlijk niks. Ik kreeg zelfs een upgrade bij aankomst naar een kamer met uitzicht op het water.

2026-10-15 • via Nuitee
J
judith • family_with_children • nl
6
Ik had er meer van verwacht voor het betaalde bedrag.
Pros:

De ligging was erg centraal.

Cons:

Ik had bij het boeken om twee kamers naast elkaar gevraagd. Dit was echter niet gelukt.
De ramen van de kamer konden niet open waardoor de kamer benauwd aan deed voelen.

2026-10-14 • via Nuitee
O
Olha • couple • de
10
2026-10-13 • via Nuitee