Best Western Plus Hotel St. Raphael

Hotels
•
Best Western Plus
8.3 (7285 reviews)
Adenauerallee 41 , Hamburg , de

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Safety concerns in the neighborhood

Categories

Cleanliness
7.51
Mention of cleanliness issues in one review, leading to a lower score.
Service
8.98
Multiple reviews highlight friendly and helpful staff.
Location
7.52
Concerns about safety in the area, affecting the score.
Room Quality
8.47
Rooms described as comfortable and well-equipped.
Amenities
8.5
Good amenities such as parking and accessibility noted in several reviews.
Value for Money
8.46
Several mentions of good value for the quality provided.
Food and Beverage
8.51
Breakfast variety and quality positively noted.
Overall Experience
8.48
Overall satisfaction reported, with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:49

Property Description

Convenient Location
Located in the heart of Hamburg, just 500 meters from the Central Station and the picturesque Alster Lake, the Best Western Plus Hotel St. Raphael is the ideal choice for travelers seeking comfort and accessibility.

Modern Comfort
With a choice between classic elegance and contemporary design, our bright and spacious rooms cater to every guest's preference. Enjoy amenities such as flat-screen TVs and tea/coffee facilities, ensuring a relaxing stay.

Exceptional Services
Indulge in an American-style breakfast at our restaurant, unwind with a drink at the bar, and stay connected with complimentary Wi-Fi throughout the hotel. Take advantage of our fitness area on the 5th floor, offering stunning views of Hamburg.

Experience the perfect blend of convenience and luxury at the Best Western Plus Hotel St. Raphael. Book your stay now for an unforgettable Hamburg experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that the listed rates already include the Hamburg city tax.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.3
Based on 7285 reviews
Cleanliness: 7.51
Service: 8.98
Location: 7.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
H
Hergen-Herbert • extended_group • de
8
Fast uneingeschränkt zu empfehlen.
Pros:

Fußläufig zum Zentrum gelegen, modern ausgestattet, sauber und mit hervorragendem Frühstück. Der Preis ist angemessen.

Cons:

Die Umgebung des Hotels leidet ein wenig unter den vielen Obdachlosen und Drogis, was dazu führt, dass man sich auf dem Weg von und zur Innenstadt ein Wenig unwohl fühlt.

2026-05-23 • via Nuitee
U
Uwe • couple • de
10
Wir würden wieder dort buchen
Pros:

Alles bestens.

2026-05-23 • via Nuitee
L
Lone Bjørn • solo_traveller • dk
9
Pros:

Rent og pænt værelse.
Venlig betjening.
Køleskab på værelset.

Cons:

Det var ikke muligt at åbne vinduerne om natten pga larm fra gaden, og der var jungen aircondition.
Folk røg lige neden for vores vinduer.

2026-05-23 • via Nuitee
L
Lili • couple • dk
9
Dejligt hotel med gode værelser og venligt personale.
Pros:

Dejligt hotel med rigtig god morgenmad, samt en lille hyggelig bar. Meget venligt personale. Ligger i 10 minutters gåafstand fra Hovedbanegården. Dejligt nyt og rent værelse.

Cons:

Området omkring Hovedbanegården er desværre noget utrygt at færdes i.

2026-05-23 • via Nuitee
• couple • de
8
2026-05-22 • via Nuitee
M
Monika • family_with_children • ch
8
2026-05-22 • via Nuitee
J
Johannes • couple • nl
8
Prima
Pros:

Personeel, parkeren en ligging t.o.v centrum.

Cons:

Omgeving! Geeft geen prettig gevoel!

2026-05-22 • via Nuitee
P
Pauline • couple • gb
8
Comfortable hotel in a central location
Pros:

It was close to the main railway station and city centre

Cons:

The location near the station was the gathering place for the addicts and homeless

2026-05-22 • via Nuitee
K
Karsten • solo_traveller • de
9
Pros:

Sehr freundliches Personal, sehr grosse Auswahl beim Frühstücksbuffet. Geräumige und saubere Zimmer. Öffis in direkter Umgebung.

Cons:

U-Bahn war auch im 2.ten Stock noch zu hören

2026-05-22 • via Nuitee
C
Carsten • solo_traveller • de
10
2026-05-21 • via Nuitee
H
Heike • couple • de
8
2026-05-21 • via Nuitee
O
Olaf • couple • de
8
2026-05-21 • via Nuitee
K
Karsten • couple • at
7
schöne Tage gewesen..
Pros:

alles gut gewesen

2026-05-21 • via Nuitee
S
Sabine • solo_traveller • de
10
Pros:

Super freundliches Personal
War mit meinem erwachsenen Sohn dort und unser Zimmer wurde sofort getauscht in ein Doppelzimmer mit 2 getrennten Betten
Alles sehr sauber

Das Frühstück ist überragend..alles frisch und eine sehr große Auswahl

Cons:

Die Lage ist wegen der Nähe zum Bahnhof natürlich nicht so prickelnd mit den Junkies und Obdachlosen
Aber so ist es heutzutage überall

2026-05-21 • via Nuitee
C
CL • solo_traveller • de
8
Pros:

Es war alles sehr sauber. Das Frühstücksbuffet ließ keine Wünsche offen, auch die Atmosphäre war überall sehr angenehm.

Cons:

Mit dem Auffüllen der Kaffee- u Teeangebote im Zimmer lief es absolut nicht zuverlässig. Es wurden Handtücher getauscht/entfernt, obwohl wir es nicht wollten. Am letzten Tag stand uns kein großes Handtuch mehr zur Verfügung.

2026-05-21 • via Nuitee
S
Sánchez • extended_group • es
10
2026-05-21 • via Nuitee
H
Hans-Rainer • solo_traveller • de
8
2026-05-21 • via Nuitee
F
Federico Augusto • couple • it
8
Essenzialmente buono
Pros:

Colazione, pulizia, posizione in città

Cons:

Servizio carente, camera piccola, vicinanza aree poco sicure

2026-05-21 • via Nuitee
T
T.B. • solo_traveller • de
9
Pros:

Gepflegtes Hotel in sehr guter Lage

2026-05-21 • via Nuitee
B
Britta • family_with_children • de
8
2026-05-20 • via Nuitee