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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Outdoor furniture
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Picnic area
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Wine/champagne
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Security alarm
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Live music/performance
Review Highlights
Categories
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Property Description
Historic Castle Retreat
Exquisite Dining and Spa
Indulge in the finest dining experience and relax at the distinctive spa with a range of treatments, sauna, and steam room.
Luxurious Rooms and Scenic Surroundings
Each uniquely styled room offers modern amenities, some with a standalone bath and four-poster bed. Surrounded by parkland and near natural beauty areas.
To experience the charm of Ruthin Castle Hotel and Spa, book now for an unforgettable stay amidst history and nature's beauty.
Please note group bookings for more than 3 rooms cannot be accepted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
For a one night stay, it was just right, Breakfast was excellent The staff were excellent and very helpful Bed was very comfortable.
The building and the history was fascinating
I did not get the chance to try the gym etc, as my time was only short, so thats my fault.
The Bar was a little hard to find :-)
Ambiente histórico e agradável, com ar medieval. Ficamos um fim de semana e teve um casamento no sábado e outro no domingo. Apesar de não participar das festas, me senti num conto de fadas. A equipe toda muito solicita, simpática e educada.
Penso que antigo é diferente de velho. O castelo precisa de manutenção por dentro e fora. As molduras das janelas, de madeira, estavam podres. As cortinas estavam soltas, o carpete manchado. O serviço de quarto não arrumou a cama, nem limpou o banheiro. O ar condicionado do quarto não estava funcionando. O café da manhã muito simples e sem variedades.
Very historic and interesting but clean and comfortable too.
Staff are absolutely fantastic. Very welcoming and friendly
Nothing
Lovely location, good size room and bathroom. Had a bath.
We only booked standard room, but the decor is obviously old and worn.
Ruthin is a small town and has a isolated vibe which was cool. I went to a nearby bar with a pizza place just beside it. The people over there were very nice. I also saw peacocks and rabbits within the castle walls.
Housekeeping was below expectation. Ancient plumbing.
Really liked the history of the hotel. The grounds were lovely to walk round, takes you back on time
The bathroom could do with some TLC. The staff at breakfast were too busy talking amongst themselves to notice we were waiting to get our table. The Breakfast was also quite disappointing as it seemed like very low quality products and hot food seemed like it had been sat for a long time despite us eating at 8.30am, a reasonable time for breakfast to be thriving.
The castle was beautiful and in a stunning location
The bathroom was cramped with little storage around the sink area. Could have done with a table to place toiletries
The staff were amazing. We had had a very difficult day and they were incredibly supportive.
It was an actually castle and staff were so
Friendly and good service. Lovely food
Rooms abit dated but it is an actual castle so all good. 👍
Lovely hotel and friendly staff
Really lovely hotel with lots of history. Staff were fantastic and the peacocks wandering around were beautiful to see. Dinner and breakfast were really good.
The mattress was uncomfortable and needs replacing.
Needs a lift
Lovely location and it really could be a lovely hotel.
It’s dirty and dated. The windows had mold and it smelt damp. The toilet flush was broken, bath was dirty and it was cold.
Comfortable bed (best ive slept in for a long time) and we travel alot, close to shops, pubs, restaurant at the hotel was great plus bar, loved the old castle and history along side the rabbits and peacocks of the grounds, staff were very welcoming and service was very friendly, dog friendly place which was great as we had our dog with us, breakfast was great can go up for seconds if wanted, we ate at night in the restaurant food was lovely.
The shower to the room didnt have much power to it, slight mould on the tiles round the bath but it is an old place, no hairdryer in the room ( did report to reception on leaving)! ! I could only find 1 bin for dog poop? Should be more located round for ease of disposal. Just minor issues which i have brought up so could possibly be improved for future guests staying!
Breakfast – As expected, a full cooked English breakfast.
Beautiful historical setting, steps away from the town centre of Ruthin.
Room – As this is a historic building, there is no lift, and squeaky floorboards are to be expected. The staff were very helpful and kindly carried both of our suitcases up to our room.
Our room was on the third floor, overlooking the roof terrace where the resident peacocks hang out. Unfortunately, the view immediately outside the window was not particularly pleasant, with rotting timber, peeling paint and bird droppings. That said, we did have a very close encounter with the peacocks through the windows, which was quite a unique experience.
Dinner – Overpriced for the quality. The lamb and steak were overcooked, and the fish was rather tasteless.
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