Ruthin Castle Hotel and Spa

Hotels
8.2 (2672 reviews)
Corwen Rd , Ruthin , GB
+44 1824 702664

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Cons:
Poor cleanliness
Unkempt amenities
Value for money concerns

Categories

Cleanliness
6.95
Some reviews pointed out grubby and unkempt conditions, especially in bathrooms and common areas.
Service
9.45
Staff were consistently described as friendly and helpful across multiple reviews.
Location
8.95
Described as lovely and set in beautiful grounds, enhancing the overall experience.
Room Quality
8.45
Rooms were noted to be clean and spacious in most reviews, but some concerns about comfort.
Amenities
7.95
Amenities like gym and hot tub were reported as unkempt or inadequately maintained.
Value for Money
7.95
Some complaints about food pricing and overall hotel value relative to the condition.
Food and Beverage
7.45
Breakfast variety was criticized, but some noted that food quality was good.
Overall Experience
8.45
Enjoyable stay for many, but significant issues reported, leading to mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:27

Property Description

Historic Castle Retreat

Exquisite Dining and Spa
Indulge in the finest dining experience and relax at the distinctive spa with a range of treatments, sauna, and steam room.

Luxurious Rooms and Scenic Surroundings
Each uniquely styled room offers modern amenities, some with a standalone bath and four-poster bed. Surrounded by parkland and near natural beauty areas.

To experience the charm of Ruthin Castle Hotel and Spa, book now for an unforgettable stay amidst history and nature's beauty.

Important information:

Please note group bookings for more than 3 rooms cannot be accepted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.2
Based on 2672 reviews
Cleanliness: 6.95
Service: 9.45
Location: 8.95
Room Quality: 8.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.45
R
Robert • solo_traveller • gb
9
Pros:

It's a castle!

Cons:

Gym is not wheelchair accessible.

2026-09-17 • via Nuitee
F
Flory • solo_traveller • gb
10
2026-09-17 • via Nuitee
E
Emma • solo_traveller • gb
10
5***** castle
Pros:

Staff fantastic
Grounds kept well
Facilities fantastic
Room fantastic
Peaceful and scenic
Peacocks squirrels rabbits other wild birds and animals
Scenery fantastic

Cons:

Liked everything

2026-09-17 • via Nuitee
A
Alex • couple • gb
5
Cons:

Toilet didn’t flush well

2026-09-16 • via Nuitee
M
Michael • couple • de
8
2026-09-16 • via Nuitee
S
Southwell • couple • gb
9
Wonderful castle to stay in with excellent staff
Pros:

Excellent Breakfast and Lunch

2026-09-16 • via Nuitee
J
Jessica • couple • gb
9
Wonderful
Pros:

Location beautiful rooms & gardens

Cons:

Needs a little bit updating & wait to long for good in the restaurant

2026-09-16 • via Nuitee
B
Ben • solo_traveller • gb
9
2026-09-16 • via Nuitee
H
Helen • solo_traveller • gb
6
A disappointed stay but fab staff and food.
Pros:

Staff and food was lovely

Cons:

I have been wanted to stay here for ages but was extremely disappointed about how tired and unloved it was. It needs some money spending on it to bring it back to the higher standard. There were knocks out of the walls, rotting window sills and skirting, chipping wallpaper and paint, the enamelled bath needs replacing. Air con in the room not working properly so was very hot and we needed to request a fan as windows only opened a small way. The grounds need a tidy up.

2026-09-15 • via Nuitee
A
Anne-Kristine • couple • no
10
Magnificent place
Pros:

The Castle

Cons:

Old room, not renovated

2026-09-15 • via Nuitee
H
Healey • solo_traveller • gb
6
Pros:

Location was beautiful. Room was big and we loved the castle surroundings.

Receptionists were lovely and friendly as were the ladies welcoming us to breakfast

Cons:

Drinks were extortionate, there simply is no reason to charge nearly £20 for two drinks.

Barman was rude and unhelpful and seemed to annoy many other guests

2026-09-14 • via Nuitee
K
Ken Simmons • couple • gb
5
3 night stay whilst visiting friends.
Pros:

Large comfortable room, good comfortable beds, good selection of food for breakfast.
The beautiful peacocks living in the grounds.
Friendly and helpful young team of staff in Reception, restaurant and housekeeping.

Cons:

Cleanliness of the bathroom. Nice chandeliers throughout but lighting poor. Generally shabby and not a 4 star standard.
No criticism of the staff, but the management and general maintenance needs to be improved.

2026-09-14 • via Nuitee
Q
Quilty • solo_traveller • gb
8
2026-09-14 • via Nuitee
N
NICKI • solo_traveller • nz
7
Pros:

Staying in castle and seeing peacocks

Cons:

Tired facilities. Poor housekeeping

2026-09-14 • via Nuitee
M
Mark • couple • gb
10
2026-09-14 • via Nuitee
S
Shereen • solo_traveller • gb
9
Pros:

Room was lovely
Surroundings were beautiful

2026-09-13 • via Nuitee
C
Colin • solo_traveller • gb
9
Pros:

Excellent location in beautiful surroundings

Cons:

To many steps to get to the third floor bedrooms

2026-09-12 • via Nuitee
A
Ant • solo_traveller • gb
9
Pros:

A stunning location with views in many directions with an easy and brief walk to get into town giving access to restaurants, cafes etc if required. The staff were both friendly and helpful throughout our 3 day stay. Breakfast was plentiful and excellent. Our accommodation was satisfactory but basic however in need of basic maintenance.

Cons:

Unfortunately on our 1st night I could only get cold water from the shower and the hand held shower head was missing. This was resolved the following day... sadly this repair stopped the cold water so it became extremely hot.
Staff were apologetic.. didn't spoil our stay but was disappointing.

2026-09-12 • via Nuitee
A
Anne Marie • couple • gb
8
2026-09-11 • via Nuitee
J
Judi • couple • gb
5
underwhelming
Pros:

The grounds and the general atmosphere of it being a converted castle

Cons:

The fact that we were a long way from reception and in particular from the dining room , it took us (oap's) five minutes to walk to the dining room. Unfortunately we were in a room which involved going up a flight of stairs and then many corridors to reach the dining room. We ate in the restaurant the first night but were not impressed with the quality of the food.

2026-09-11 • via Nuitee