Best Western Santee Lodge

Hotels
Best Western
7.5 (390 reviews)
10726 Woodside Avenue , Santee , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Dirty rooms
Unfriendly staff
Worn-out amenities

Categories

Cleanliness
5.33
Several guests reported dirty rooms and unflushed toilets.
Service
8.8
Overall, the staff was described as excellent and helpful.
Location
8.84
Guests appreciated the location for its convenience.
Room Quality
6.29
Rooms were generally described as worn down and not well-maintained.
Amenities
7.32
Basic amenities were mentioned; however, some issues with noise and functionality were noted.
Value for Money
7.78
Fair price point for the experience, but cleanliness issues were evident.
Food and Beverage
7.83
Breakfast was praised, but some guests mentioned limited options.
Overall Experience
7.8
Although there were several issues, the staff and location were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:39

Property Description

Outdoor Pool and Hot Tub
Enjoy a relaxing stay at Best Western Santee Lodge with our outdoor pool and hot tub, perfect for unwinding under the sun on our furnished patio.

Modern Guest Rooms
Experience comfort in our modern guest rooms equipped with air-conditioning and complimentary toiletries for a convenient and pleasant stay.

Convenient Amenities
Start your day right with a continental breakfast, take a stroll in the garden by the pool, and make use of our vending machines for snacks.

Book your stay at The Santee Lodge Best Western and explore nearby attractions like Sea World, San Diego Zoo, and Downtown San Diego just a short drive away.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 390 reviews
Cleanliness: 5.33
Service: 8.8
Location: 8.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.8
S
Sonny solo_traveller us
10
Good stay
Pros:

It was clean and quiet.

Cons:

Pool closed too early, 8pm.

2026-07-24 via Nuitee
A
Ana family_with_children us
10
Comfortable stay with my family.
Pros:

Very quiet. Very close to shops.

Cons:

I liked everything. The breakfasts area is a little small. Breakfast is good

2026-07-20 via Nuitee
K
Kathleen E couple us
10
2026-07-20 via Nuitee
R
Rivera solo_traveller us
1
Pros:

Easy to book

Cons:

No parking

2026-07-18 via Nuitee
K
Kupis family_with_children us
3
FRAUD
Pros:

price quoted

Cons:

hidden costs like ROOM CHARGE REVENUE $239.00 7/4
7/8 AND 7/9 ROOM CARGE REVENUE $169.00 X 2
7/10 ROOM CHARGE REVENUE $199.00

IF VENDORS ARE NOT GOING TO HONOR THE BOOKING.COM RATE. THEY SHOULD NO LONGER BE ON THE BOOKING PLATFORM TO TARGET NEW CUSTOMERS!!!

I BELEIVE MY BOOKING . COM WAS 4 145 PER NIGHT AND ALL FEES AND ROOM RATES ARE TO BE DISCLOSURED AT CHECK IN AND NOT BLIND SIDE A P;ERSON UPON CHECK OUR ON 7/11/26 ON THE WAY TO CAR REPAIR SHOP.

2026-07-16 via Nuitee
P
Parra couple us
5
2026-07-11 via Nuitee
S
Stephen solo_traveller us
5
For a 9 day stay it seemed rough. Not a bad experience if you are staying the weekend.
Pros:

Location and price was good.

Cons:

Beds weren’t very comfortable, we had spiders in our room and one bit my wife while asleep. Shower curtain rod was broken and, which lead to water coming out the shower all over the floor.

2026-07-10 via Nuitee
T
Teresa family_with_children us
10
2026-07-09 via Nuitee
M
monica couple us
5
Beware of double charges! Paid ahead of time on Booking.com, but front desk agent said it was NOT paid and charged me ag
Pros:

Location in relation to baseball park

Cons:

Double charged and smoke smell in room!
Dangerously slippery tub/shower stall.
Stained bed comforter.

2026-06-30 via Nuitee
W
Wes couple us
3
I would not be interested in ever staying here again.
Pros:

It was a really great location

Cons:

Didn't like the staff the extremely tight hours of the pool the parking was congested and chaotic

2026-06-25 via Nuitee
E
Erica extended_group us
7
Good for Work Travel
Pros:

We loved the breakfast on the second day, on the first day, not so much. Hostess on arrival and departure were good. Jacuzzi was nice especially after a long day!

Cons:

First day's breakfast was not the best and the fridge did not cool as well.

2026-06-24 via Nuitee
S
Silvia couple us
1
Unsafe, unsanitary dissatisfied!!!
Cons:

The room was dirty, sticky floors, dirty floors in the bathroom. It was out of toilet paper and shower gel!!
Someone open our door in the middle of the night, luckily I had set the indoor lock, scary someone was able to open the door with another key!!!

2026-06-24 via Nuitee
R
Reta solo_traveller ca
6
2026-06-23 via Nuitee
T
Thompson solo_traveller us
8
It was a good nights rest and the staff were pleasant.
Pros:

Close to where we needed to be.

Cons:

Room took too long to cool off.

2026-06-18 via Nuitee
M
Miriam family_with_children us
9
2026-06-15 via Nuitee
F
Farmanda solo_traveller us
1
2026-06-05 via Nuitee
M
Madeline solo_traveller us
3
Not my favorite
Pros:

It was convenient to where I needed to go I will never stay again one of the worst best western I have ever stayed in

Cons:

The manager accused me of smoking marijuana I opened my door to let them in just to prove it I had children in my room and I don’t smoke every night, I had to go to the office to get my key reactivated cause it wouldn’t open my door the floors were lifting in the room, and one of the beds was broken on the way to the bathroom is there’s this little metal piece . I almost cut my foot on it

2026-06-01 via Nuitee
S
Salvador A solo_traveller us
8
2026-05-19 via Nuitee
K
Karen couple us
10
The hotel was easy to fine, plenty of parking, the room was clean and fully stocked, tv was a bit hard to figure out but
Pros:

The room was clean and comfortable, staff was helpful

2026-05-18 via Nuitee
E
Elisabet solo_traveller us
10
Pros:

Super clean, staff had a smile their face and overall very welcoming and helpful

2026-05-15 via Nuitee