Best Western Plus West Covina Inn

Hotels
•
Best Western Plus
8.7 (585 reviews)
3275 East Garvey Avenue North , West Covina , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness in common areas
Cons:
Outdated room furniture
Lack of amenities like hot tub

Categories

Cleanliness
8.41
Several reviews mentioned dirty areas, but general cleanliness was noted positively.
Service
9.38
Staff consistently described as friendly and welcoming, especially Martin.
Location
9.42
Many reviews highlighted the great location and its convenience.
Room Quality
8.37
Some positive mentions but also complaints about outdated furniture and cigarette smell.
Amenities
7.9
Complaints about the lack of a hot tub and not enough wash cloths.
Value for Money
8.86
Many reviewers found it a good value for the price.
Food and Beverage
8.41
Breakfast positively noted, but coffee was unavailable at times.
Overall Experience
8.88
Overall enjoyable stays repeatedly mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:57

Property Description

Convenient Location
Located off the San Bernardino Freeway, Best Western Plus West Covina Inn offers easy access to nearby attractions and universities.

Comfortable Accommodation
The air-conditioned rooms are equipped with modern amenities including an LCD TV, free WiFi, and complimentary toiletries for a relaxing stay.

Leisure and Fitness
Guests can unwind in the outdoor swimming pool or maintain their workout routine at the fitness centre. Free American buffet breakfast to kick start your day!

Book your stay at Best Western Plus West Covina Inn now for a perfect blend of convenience and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.7
Based on 585 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
A
Angela • solo_traveller • us
10
Pros:

I had an issue with the incorrect dates. Maggie, I believe, is her name was just so wonderful helping me get the dates corrected. I truly appreciate all of her time, patience, and help. She was truly amazing 👏 Thank you

Cons:

Everything was exceptional 👏

2026-09-12 • via Nuitee
B
Bertha • couple • us
9
I was able to stay in a comfortable and a clean room with good breakfast!
Pros:

The beds were comfortable and breakfast was good. The place seemed clean.

Cons:

Over all everything was ok, only that most of the food was gone before 10.

2026-09-10 • via Nuitee
C
Claudia • couple • us
10
2026-09-03 • via Nuitee
N
Nancy • couple • us
5
Noisy unit
Pros:

Easy access to location

Cons:

Our room had a loud AC unit, toilet made noise all night and fridge had knocking noise.

2026-09-01 • via Nuitee
C
Corina • couple • us
10
2026-09-01 • via Nuitee
P
Peter • couple • se
8
2026-08-29 • via Nuitee
I
Isam • extended_group • bh
8
2026-08-28 • via Nuitee
A
Alvarez • couple • us
10
2026-08-25 • via Nuitee
R
Ronald • couple • us
9
2026-08-19 • via Nuitee
T
Tiperia • family_with_children • us
4
2026-08-19 • via Nuitee
L
Lorena • couple • us
1
Would never stay there again, staff not friendly!
Cons:

Staff was not welcoming, we passed by a few of the cleaners and said good morning and or excuse me and most of them looked at us head to toe with an awful face. The older man in the front desk was very rude and disrespectful about us wanting to have our service dog. He went on about needing to. Hire extra people to clean and vacuum if he was there. Never gave us the opportunity to let him know we had spoken to a lovely lady whom had called the room about the service dog and the process documents needed. The older man ended up charging and additional $100 on my card and told my husband he would be charging an additional $250 without consent!

2026-08-17 • via Nuitee
C
christina • solo_traveller • us
6
Pros:

Early checkin

Cons:

Stayed several times in 3 different rooms and always had no functioning ac. Room was extremely hot. I had better ac at motel 6
Biscuits in breakfast were dry and not warmed up

2026-08-17 • via Nuitee
B
Benjamin • family_with_children • us
8
2026-08-06 • via Nuitee
N
Nanci21 • solo_traveller • us
10
2026-07-24 • via Nuitee
F
Francesca • family_with_children • it
7
2026-07-22 • via Nuitee
N
Nanci21 • solo_traveller • th
10
2026-07-20 • via Nuitee
C
Cornelius • solo_traveller • us
7
2026-07-17 • via Nuitee
K
Kim • solo_traveller • us
8
Convenient and comfortable
Pros:

Great location to visit family
Good Parking
Clean
Good electronics charging in the room

Cons:

Tv casting didn’t work all the time

Toilet in room 410 barely flushes

2026-07-14 • via Nuitee
D
Dilip • couple • us
8
I WOULD STAY again.
Pros:

all went very well. BK, ROOM CLEANLINESS

2026-07-14 • via Nuitee
C
Carlos • solo_traveller • us
9
2026-07-13 • via Nuitee