Royal Clifton Hotel

Hotels
Britannia Hotels
7.4 (5446 reviews)
The Promenade,Southport , Southport , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Uncomfortable room temperatures

Categories

Cleanliness
6.75
Some reviews noted cleanliness issues, mentioning neglected maintenance and unpleasant odors.
Service
8.25
Consistently praised as friendly and attentive, with a seamless check-in experience.
Location
8.25
Conveniently located near attractions, parks, and eateries, providing easy access to amenities.
Room Quality
6.75
Some guests found rooms to be cold and outdated, with a few complaints about maintenance.
Amenities
7.15
Basic amenities offered; some guests desired more variety in bar options.
Value for Money
7.15
Perceived as reasonable for the given location, but not exceptional considering some drawbacks.
Food and Beverage
7.15
Limited feedback on food options; some guests did not try the dining facilities.
Overall Experience
7.75
While there were significant issues for some, many had positive experiences with staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:42

Property Description

Victorian Elegance and Panoramic Views
Step into a world of Victorian grandeur at the Royal Clifton Hotel, a 3-star gem boasting stunning original architecture and breathtaking coastal views.

Convenient Location and High-Standard Accommodation
Perfectly situated on the promenade, our hotel offers easy access to Liverpool, Chester, North Wales, and the Lake District. Enjoy comfortable and tastefully furnished en suite rooms, ideal for both leisure and business travelers.

Immaculate Gardens and Seafront Views
Relax in style in rooms overlooking the meticulously maintained Kings Gardens and the seafront. The serene ambiance and picturesque surroundings make your stay truly unforgettable.

Book your stay now at the Royal Clifton Hotel and experience luxury, convenience, and tranquility all in one place.

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.4
Based on 5446 reviews
Cleanliness: 6.75
Service: 8.25
Location: 8.25
Room Quality: 6.75
Amenities: 7.15
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 7.75
A
Andrew solo_traveller gb
8
Vaule for money and good location
Pros:

Hotel wad very clean

Cons:

WiFi was not great and breakfast not great

2026-05-23 via Nuitee
D
David solo_traveller gb
10
A1 Short Break..
Pros:

No issues at all and staff all so friendly..Great location,, superb WIS recently added to room offer

Cons:

Nothing at all..as described on website.

2026-05-23 via Nuitee
M
Mrs couple gb
10
Brilliant
Pros:

We enjoyed the whole experience good excellent room clean plenty of space nice view over the lake good position for shops and all entertainment

2026-05-23 via Nuitee
P
Paul family_with_children za
5
Cons:

Paid parking

2026-05-22 via Nuitee
S
Sam couple gb
8
Great value for money
Pros:

The room we had was absolutely amazing!! Definitely been done up recently as it was very well looked after, clean and tidy and the view was amazing

Great value for money

Cons:

floors are quite creaky when walking through the corridors and the lift is super dated and sounds like it’s about to fall apart, not sure if it’s a fault but our toilet was horrendous!! When flushing it’s a horrible loud noise that comes on 4 times even when the toilet was flushed. Girlfriend was in the shower and literally every 20 seconds it would make a loud noise… awful toilet system

2026-05-21 via Nuitee
R
Redhead couple gb
1
2026-05-20 via Nuitee
S
Sarah solo_traveller gb
1
Glad it was only one night - never again.
Pros:

Size of the room.

Cons:

The booking and pictures did not reflect the condition of the building or accommodation and the tinned fruit for breakfast.

2026-05-20 via Nuitee
J
John couple gb
8
Nice stay
Pros:

Good

Cons:

Good

2026-05-20 via Nuitee
M
Maisie solo_traveller gb
9
Great find at short notice and nice area
Pros:

We hadn't stayed in an older building before and did not know what to expect. Check in was easy once we had booked the stay in the App, we were shown how to pay for parking which was £5 a night (£1 cheaper than local carpark and on street) and we were allocated a room. We were given room 344, on the 3rd floor at the far end of the building. There is a lift which goes all the way up, as well as stairs. The room was on the back of the building and had a view over the rooves in town.
The room itself was nicely decorated, modern, but with an older twist. Huge bathroom with walk-in shower, very nice, room was plenty big with a nice wardrobe and large television. Bed was very comfy, slept very well.
It was quite warm in the room - we noticed a vent outside and figured maybe we were near the boiler room or something and that was why. The desk fan helped.
The carpets are a little run down downstairs and there were some stains, but nothing was dirty and it definitely didn't ruin anything or put us off.
The staff we did meet were very helpful, especially the young man on reception.
The gardens just over the road were great to walk round, even on a chilly day! Full of swans and flowers. The local shops are just on the street behind, 10 minute walk if that, loads of restaurants to choose from.

Overall we enjoyed our stay and if we happen to be in the area again would no doubt choose to stay here, thank you!

Cons:

Only knocked off 1 point for the reason that the room was incredibly hot, as others have said, even with all the radiators off, and windows open brought in midges haha, but they did provide a desk fan which helped.
And we had some horrid neighbours across the hall who were extremely loud, and came back intoxicated, wandering the hallways in the early hours, and they were rude to us as we walked past their room.

2026-05-20 via Nuitee
V
Vicky couple gb
7
Ok but unfortunately getting more run down
Pros:

Perfect location. Friendly staff. Nice room space.

Cons:

Pay for parking. No meals served on Sunday. Not friendly at all to dogs. They’re not allowed in any dining spaces. You’re treated like second class having to walk miles with your plate of food. No facilities for pets.

2026-05-19 via Nuitee
B
Beck solo_traveller gb
7
Pros:

Location and it was friendly but too warm in the rooms

2026-05-19 via Nuitee
V
Victoria solo_traveller gb
7
Pros:

Beautiful room and great bathroom

Cons:

It smelt like dogs outside my room and it was boiling hot as the bathroom heating stayed on 24hrs

2026-05-18 via Nuitee
J
Joy solo_traveller gb
3
disappointing
Pros:

The staff were pleasant. The lady behind the bar friendly and efficient. The shower room was modern and clean.

Cons:

The hotel is badly in need of complete refurbishment. It has obviously been a very beautiful hotel in the past and could be again. There are some good original features, leaded windows, lovely old staircase, high ceilings and original cornices. However the hotel has a very tired and worn appearance throughout.

2026-05-18 via Nuitee
V
Vaughan solo_traveller gb
8
Pros:

It was as expected

Cons:

A long way to my room from reception

2026-05-18 via Nuitee
N
Neil solo_traveller gb
7
2026-05-18 via Nuitee
S
Siobhan extended_group gb
7
Pros:

Location

Cons:

Couldn’t open the window and heating was in continuously the room was far too hot so struggled to sleep , bed was very too firm .

2026-05-17 via Nuitee
J
jacqueline couple gb
8
Fabulous spot .
Pros:

Did not have breakfast
Location was fabulous.
Staff on duty good customer service skills.

Cons:

Nothing

2026-05-17 via Nuitee
L
Lynn solo_traveller gb
10
Pros:

Enjoyed entertainment and staff was friendy

Cons:

All ok happy with the stay

2026-05-17 via Nuitee
G
garrity solo_traveller gb
10
Pros:

We had a fantastic stay, 😀

2026-05-16 via Nuitee
T
Tomas solo_traveller gb
5
Pros:

The Royal Clifton has real potential — the sea views are genuinely lovely and the location is hard to beat.

Cons:

However, the interior is in serious need of refurbishment. Everything feels very dated, and there is a noticeable musty smell throughout, particularly from the carpets, which suggests they are well overdue for replacement. With some investment and modernisation, this could be a really special hotel. I hope the owners consider bringing it up to the standard the location deserves.

2026-05-15 via Nuitee