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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Allergy-free room
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Kid-friendly buffet
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Sun umbrellas
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Pet bowls
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location and Amenities
Located in the historic waterfront community of Benicia, Best Western Plus Heritage Inn offers a central spot just minutes from Vallejo. Enjoy a complimentary hot breakfast buffet and stay connected with free WiFi during your stay.
Comfortable Rooms with Modern Amenities
Each spacious guest room is equipped with cable TV, air-conditioning, microwave, refrigerator, and plush bedding for a cozy stay. Some rooms even feature indulgent spa baths for ultimate relaxation.
Relaxation and Exploration
Unwind in the outdoor pool or hot tub, or seek assistance from the onsite tour desk for local exploration. With Six Flags Discovery Kingdom nearby and San Francisco Bay Area a short drive away, adventure awaits at your doorstep.
Book your stay at Best Western Plus Heritage Inn for a memorable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair:
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: Yes
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 36
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Extremely clean, very nice staff, easy access from the freeway. Property is very well maintained.
This was a lovely property--great rooms, clean. Great staff.
Staff was incredibly kind, helpful and customer focused.
Rooms were spacious. Shower water pressure was amazing!
Beds were very comfortable.
Not a lot of storage space. We stayed 4 nights in a double room with 4 adults and the lack of storage was a challenge.
Breakfast and housekeeping staff
Unfriendly front office crew
Location, cleanliness, friendliness of staff
Staff is great, friendly and helpful
Our room was facing the freeway and very noisy
This is a great place to stay with kids if you're visiting six flags discovery kingdom and hurricane harbor. It's halfway between both parks
N/A
Location pool and the kids loved the hot cocoa and popcorn treat. Also the continental breakfast was amazing!
The parking
Front desk staff were very kind, and I liked the coffee maker in the lobby (could make espresso, lattes, hot chocolate, etc.). Parking was plentiful and easy to find. Comfortable beds.
No reusable plates or utensils in the breakfast room! All paper plates, plastic utensils, plastic cups, and paper coffee cups. It was so wasteful. Breakfast was a lot of frozen food reheated (like potatoes), low-quality breads, cheap fruits, etc., and there were few vegan options, despite signs saying "dairy-free items available upon request." Nice array of options, just not very high quality (but I suppose that's what you get with a free breakfast). Pool was closed one of the days (in the summer), without a sign or clear explanation, so we couldn't use it, despite it being one of the reasons we booked this hotel.
מיקום
Everything but our greeting was perfect. The "they" at the counter never smiled, talked softly, didn't engage us in any conversation. Only asked the questions they needed to ask to complete the paperwork. They were NOT friendly. Everyone else was helpful, breakfast was outstanding. We usually come to Benicia twice/year - have always done AirB&B or stayed in Walnut Creek. Will stay here next time. Would prefer to be on top floor (lots of running around in the early morning by the person above us) and on the back side - as we opened our window and the freeway was noisy. Beds were very comfortable, we got fresh washcloths/face towels from the housekeeper on our second day. Next time we will try the pool.
Didn't appreciate the cold welcome. Hire someone else to deal with the customers!
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