Best Western Hotel St. Jerome

Hotels
•
Best Western
8.4 (925 reviews)
420 Mgr Dubois , Saint-Jérôme , CA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Professional staff
Good breakfast
Comfortable rooms
Cons:
Noisy accommodations
Limited breakfast choices
Parking issues

Categories

Cleanliness
8.19
Most reviews indicate that the hotel is clean, but some mention issues such as the carpets needing refreshing.
Service
8.56
The staff is described as professional, kind, and helpful, with some comments on communication being an area for improvement.
Location
8.5
The location is generally well-rated, convenient and close to amenities.
Room Quality
8.25
Chamber quality is decent, although there are mentions about noisy beds and pillows.
Amenities
8.08
Some amenities like breakfast are praised, but issues like no elevator have been highlighted.
Value for Money
8.14
While some guests find it reasonable, feedback on prices suggests that it could be slightly high.
Food and Beverage
8.99
Several guests praised the breakfast variety and quality.
Overall Experience
8.46
Generally positive feedback with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:43

Property Description

Convenient Location
Located just 1 minute from Highway 15, the St. Jerome Hotel Best Western provides easy access for travelers looking to explore the area.

Comfortable Accommodations
Guest rooms at the hotel are well-equipped with amenities such as free WiFi, cable TV, and coffee-making facilities, ensuring a comfortable stay for all guests.

Relaxing Amenities
Take a dip in the seasonal outdoor heated pool or enjoy a meal at the on-site restaurant, Gare 422. For those looking to stay active, the hotel also offers a fitness centre.

Ready to experience a relaxing stay with convenient amenities? Book your stay at the St. Jerome Hotel Best Western now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YMX

Location

Guest Reviews

8.4
Based on 925 reviews
Cleanliness: 8.19
Service: 8.56
Location: 8.5
Room Quality: 8.25
Amenities: 8.08
Value for Money: 8.14
Food and Beverage: 8.99
Overall Experience: 8.46
D
Douglas • extended_group • ca
9
Pros:

Excellent room. Even better breakfast. Very friendly and helpful staff.

2026-09-19 • via Nuitee
J
Jane • couple • ca
9
I would stay there again
Pros:

Nice room. We were able to bring our bikes in the room. Excellent service

Cons:

Nothing

2026-09-18 • via Nuitee
K
Katherine • extended_group • ca
7
It worked fine.
Pros:

Location was good for accessing Le P'tit train du nord gearing up/starting spot. The breakfast was packed "to go", which was helpful.

Cons:

Knowing there wasn't an elevator before hand... a few in my group would have struggled without the others.
Suggest a buffet breakfast which clients (esp cyclists) could access earlier than or at least at 6:30am... to be able to get to the P'tit train du nord starting point.

2026-09-18 • via Nuitee
M
Maria • solo_traveller • sk
8
2026-09-18 • via Nuitee
U
Ute • couple • de
9
Gutes Hotel für einen Zwischenstopp
Pros:

Großzügiges Zimmer, sehr ordentlich und sauber. Frühstück im Restaurant mit einer ungewöhnlichen Auswahl.

Cons:

Kein Aufzug! Schwere Koffer müssen die Treppen hoch geschleppt werden. Frühstücksangebot schwer zu durchschauen Unfall teils mit Aufpreis.

2026-09-18 • via Nuitee
A
Annie • couple • ca
10
Excellent!!!
Pros:

Le restaurant qui offre un vrai petit déjeuner d’inclus dans la location d’une nuitée.

2026-09-14 • via Nuitee
B
Bernier • solo_traveller • ca
9
Super agréable !
Pros:

Le déjeuner

2026-09-14 • via Nuitee
C
Christian • couple • fr
9
2026-09-12 • via Nuitee
C
Christiane • couple • ca
8
Pros:

L’emplacement,le déjeuner,la propreté, le personnel.Le restaurant sur place!

Cons:

Le lit craquait,je crois que le lit est du pour etre changer,laclimatisation etait bruyante et du pour etre nettoyer ou le filtre changer., mais somme toute notre séjour a eté agréable!

2026-09-12 • via Nuitee
D
David • solo_traveller • us
9
2026-09-12 • via Nuitee
R
Roselyne • couple • ca
10
2026-09-10 • via Nuitee
B
Biron • solo_traveller • ca
10
2026-09-08 • via Nuitee
A
Andrew • solo_traveller • ca
7
Group event
Pros:

The staff and rooms were fine.

Cons:

The restaurant was closed for dinner. The breakfast required most of us to pay a surcharge.

2026-09-07 • via Nuitee
C
Charles H • couple • ca
8
Très satisfait
Pros:

Qualité prix, c’était excellent

Cons:

Pas d’ascenseur pour les personnes à mobilité réduite

2026-09-07 • via Nuitee
C
Caroline • extended_group • ca
10
Extra, des gens de service, de la tranquilité
Pros:

Le service. Tout est proche de cet hôtel

2026-09-06 • via Nuitee
G
Guy • couple • ca
10
2026-09-05 • via Nuitee
L
Louise • couple • ca
8
C’etait bien pour une nuit!
Cons:

Pas assez insonorisé!

2026-09-05 • via Nuitee
S
Sarah • couple • gb
8
Pros:

Clean and comfortable, very much as expected

Cons:

Quite a long way from down town

2026-09-04 • via Nuitee
T
Tiffany • couple • fr
8
2026-09-02 • via Nuitee
I
Isabelle • couple • ca
8
2026-09-01 • via Nuitee