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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Pool with view
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Pool bar
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Plunge pool
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Infinity pool
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Swimming pool toys
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Salt-water pool
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Pool cover
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key card access
Review Highlights
Categories
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Property Description
Convenient Airport Transfer Service
Experience the ease of a free transfer service to Roanoke/Blacksburg Regional Airport just 1 mile away.
Comfortable Rooms with Modern Amenities
Relax in style with a leather recliner, contemporary decor, and flat-screen cable TV in every room. Enjoy the convenience of a refrigerator, microwave, and coffee-making facilities.
Business-Friendly Services
Stay productive with access to the on-site business center offering fax and photocopying services. Benefit from a 24-hour reception for all your needs.
Ready to enjoy a comfortable stay with convenient amenities? Book your stay at BEST WESTERN PLUS Inn at Valley View now!
Please note that only dogs are accepted at this property. Other pets are not welcome.
The airport shuttle is available from 4 am until 11 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: Yes
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 36
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
It was easy to find, right off the highway.
I am writing this review to bring a significant housekeeping issue to the attention of the management team at the Best Western Plus in Roanoke. During my recent stay, I was highly disappointed to find hair and dirty linens in my room upon arrival. Furthermore, there was a clear inconsistency in room preparation, as one bed was made with a mattress pad while the other bed completely lacked one. Finding unlaundered linens and hair directly impacts guest comfort, hygiene, and overall trust in the property. I am sharing this feedback publicly in the hope that management will take immediate action to better train their housekeeping team, implement stricter room inspection protocols, and resolve these quality control oversights.I value the Best Western brand and hope to see these basic service standards corrected for future travelers.
Good options for breakfast.
It was a long walk from the elevator to the end of ihe hall to a room labeled accessible..
i’ve stayed here multiple times, great breakfast, clean rooms and beds.
n/a
Le déjeuner était correct.
J'avais réservé cet hôtel comme une étape vers myrtle beach en considérant qu'il y avait une piscine intérieure pour les enfants. A notre arrivée, on nous indique que la piscine intérieure est fermée considérant les conditions météorologiques.........c'était nuageux mais rien pour justifier la fermeture d'une piscine extérieure et encore moins une piscine intérieure. Bref, ca manque de sérieux et j'ai déjà annulé la réservation a cet hôtel pour le trajet du retour.
It’s very clean
De ligging
Vieze badkamer; overal haren op de grond. Bedden niet schoon; zaten vol met vlekken.
Handdoeken e.d. zaten onder de uitwerpselen.
Gevraagd om schoon te maken; er was geen schoonmaakster aanwezig. Zelf aan moeten dringen op andere kamers.
Zwembad was gesloten; er werd niet aangegeven wanneer of hoe laat deze zou openen.
1st off I stayed here for 4 nights, while my Mother was in hospital after a heart attack. I made reservation 1 of those nights online. I then proceed to make another reservation for a 5th night and got my confirmation number only to receive a phone call that it had been cancelled because I lived within 50 miles of hotel. I live in Ferrum Va. My Mother is in Cardiac ICU. I sure didnt want to drive 48 miles home to be back at hospital at 7 next morning. I went to the hotel and she refused to rent me a room for the night. This would have been my 5th night there because I lived within 50 miles of Roanoke. I am not happy. The other staff I encountered the last 4 nights were awesome. I just dont understand. I went to the Hampton across the street. Explained what happen to me. They could not believe it. Needless to say, I'll be coming back to the Hampton. The girl at Best Western said it was a company policy to not rent to anyone within 50 mile radius of Roanoke. That is the most insane thing I've ever heard. So I recommend anybody that has a loved one in the hospital to go elsewhere.
In response to your reply. I told the girl my situation. She had no concern with my situation. She just said, if she approves my stay she could get in trouble with her boss. She had no empathy. I will not be returning to this hotel. Like I said, this would have been our 5th stay with the hotel. My Mother is having surgery today. I will be staying elsewhere again tonight
Lean friendly staff
You need to maintenance on the showerhead and lightbulbs
Good
Clean comfortable room, nice staff and location perfect.
Showing its age a bit but no real complaints
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