BEST WESTERN PLUS Inn at Valley View

Hotels
•
Best Western Plus
8.4 (672 reviews)
5050 Valley View Boulevard North West , Roanoke , US
+1 540-362-2400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Musty smell in hallway
Issues with room outlets
Charges for pets

Categories

Cleanliness
8.03
While many reviews praise cleanliness, concerns about musty smells and humid rooms were raised.
Service
8.8
Staff was described as friendly and helpful, although there were issues with breakfast service.
Location
8.84
Convenient location close to restaurants, received positive mentions.
Room Quality
7.99
Rooms were comfortable but some mentioned issues with outdated bathrooms and small spaces.
Amenities
8.52
Amenities such as breakfast and coffee received praise, though some items were missing.
Value for Money
8.18
Generally considered good value, but some felt extra charges for pets were excessive.
Food and Beverage
8.43
Breakfast was good overall, though one review mentioned slight disappointment.
Overall Experience
8.4
Most reviews reflect a positive experience, outweighing the few negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:44

Property Description

Convenient Airport Transfer Service
Experience the ease of a free transfer service to Roanoke/Blacksburg Regional Airport just 1 mile away.

Comfortable Rooms with Modern Amenities
Relax in style with a leather recliner, contemporary decor, and flat-screen cable TV in every room. Enjoy the convenience of a refrigerator, microwave, and coffee-making facilities.

Business-Friendly Services
Stay productive with access to the on-site business center offering fax and photocopying services. Benefit from a 24-hour reception for all your needs.

Ready to enjoy a comfortable stay with convenient amenities? Book your stay at BEST WESTERN PLUS Inn at Valley View now!

Important information:

Please note that only dogs are accepted at this property. Other pets are not welcome.

The airport shuttle is available from 4 am until 11 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
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Guest Reviews

8.4
Based on 672 reviews
Cleanliness: 8.03
Service: 8.8
Location: 8.84
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.18
Food and Beverage: 8.43
Overall Experience: 8.4
A
Ann • couple • us
7
2026-09-17 • via Nuitee
C
Carole • couple • gb
7
Short Stopover
Pros:

Good location

Cons:

Very dated

2026-09-17 • via Nuitee
J
Jason • solo_traveller • us
6
2026-09-16 • via Nuitee
S
Sven • solo_traveller • de
10
2026-09-14 • via Nuitee
T
Tori • solo_traveller • us
9
2026-09-07 • via Nuitee
W
Wilson • solo_traveller • us
10
2026-09-06 • via Nuitee
R
Rachonda • couple • us
10
Everything was very nice..enjoyed the comfortable bed.
Pros:

You could relax outside and drink cappuccino all day

Cons:

Lobby too small

2026-09-06 • via Nuitee
W
Wendy • couple • ca
5
2026-09-06 • via Nuitee
Y
Yuliya • family_with_children • us
9
Pros:

Location. Clean rooms, comfortable beds, tasty breakfast

Cons:

Unfortunately, our room smells of dampness

2026-09-05 • via Nuitee
C
Clayton • solo_traveller • us
10
2026-09-04 • via Nuitee
M
Mary • family_with_children • us
7
2026-09-04 • via Nuitee
T
Tammy • family_with_children • us
10
As always a wonderful place to stay when going to see my daughter; I will be back!
Pros:

I have stayed here multiple times and it is always the same…clean rooms, excellent service from the staff, great breakfast and coffee anytime downstairs. Most pleasant stay as always.

2026-08-30 • via Nuitee
W
Wendy • extended_group • us
10
We stopped here at midnight after driving all day. The staff was extremely friendly and helpful. We opted for late check
Pros:

It was easy to find, right off the highway.

2026-08-27 • via Nuitee
F
FarrodJ • Business
2
Musty smell
Pros:

I am writing this review to bring a significant housekeeping issue to the attention of the management team at the Best Western Plus in Roanoke. During my recent stay, I was highly disappointed to find hair and dirty linens in my room upon arrival. Furthermore, there was a clear inconsistency in room preparation, as one bed was made with a mattress pad while the other bed completely lacked one. Finding unlaundered linens and hair directly impacts guest comfort, hygiene, and overall trust in the property. I am sharing this feedback publicly in the hope that management will take immediate action to better train their housekeeping team, implement stricter room inspection protocols, and resolve these quality control oversights.I value the Best Western brand and hope to see these basic service standards corrected for future travelers.

2026-08-25 • via Tripadvisor
S
Samir • couple • us
4
2026-08-20 • via Nuitee
C
Carol • solo_traveller • us
9
Pros:

Good options for breakfast.

Cons:

It was a long walk from the elevator to the end of ihe hall to a room labeled accessible..

2026-08-18 • via Nuitee
A
Ann • solo_traveller • us
10
Great location and staff
Pros:

i’ve stayed here multiple times, great breakfast, clean rooms and beds.

Cons:

n/a

2026-08-13 • via Nuitee
J
Jay • extended_group • us
10
2026-08-11 • via Nuitee
E
eric • solo_traveller • ca
3
Pros:

Le déjeuner était correct.

Cons:

J'avais réservé cet hôtel comme une étape vers myrtle beach en considérant qu'il y avait une piscine intérieure pour les enfants. A notre arrivée, on nous indique que la piscine intérieure est fermée considérant les conditions météorologiques.........c'était nuageux mais rien pour justifier la fermeture d'une piscine extérieure et encore moins une piscine intérieure. Bref, ca manque de sérieux et j'ai déjà annulé la réservation a cet hôtel pour le trajet du retour.

2026-08-11 • via Nuitee
M
Michelle • family_with_children • us
10
It’s amazing
Pros:

It’s very clean

2026-08-09 • via Nuitee