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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Designated smoking area
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Accessible parking
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Wheelchair accessible
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Vending machine - snacks
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Shuttle service (free)
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Airport shuttle (free)
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Centrally Located Luxury Hotel
Experience the best of Richmond at Abercorn Hotel, Trademark Collection by Wyndham. Conveniently situated for shopping, dining, and entertainment, our hotel is just 3 km from Vancouver International Airport.
Modern Amenities
Relax in our air-conditioned rooms equipped with a 32" flat-screen TV and enjoy complimentary local calls. Stay connected with free WiFi throughout the property.
Near Major Attractions
Explore Downtown Vancouver, just a 20-minute drive away, or indulge in shopping at McArthur Glen Designer Outlet mall located a mere 3 km from the hotel. With easy access to public transport, the city is yours to discover.
Book now for an unforgettable stay at Abercorn Hotel!
Please note, overnight parking during stay is free, but for long-term parking there is a surcharge of CAD $15.25 plus tax per day.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete 3rd party authorization form and present a copy of the credit card holder ID and credit card front and back side as well.
Cash & debit payments and deposit are not accepted.
Guests are required to show a photo identification and credit card upon check-in.
As a result of Coronavirus (COVID-19), this property has temporarily suspended stay over room cleaning.
Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
We needed a hotel for one night only on arrival in Vancouver and we chose this because it was close to the airport and had a free shuttle. We had been sent instructions a week earlier on where to find the shuttle, which we were told was shared with Hampton Hotel, and had "Hampton Hotel" written on it. However when we found the shuttle, the driver said that the Abercorn Hotel now had its own shuttle service and that we should ring them to despatch it, pointing to a free telephone nearby with all hotels listed in a speed dial. There was no answer at first but got through when trying again after a few minutes. The hotel duly sent out the shuttle which arrived after 10 minutes. In the end, it worked well, but we didn’t need all the aggravation and uncertainty after a 10 hour flight from Heathrow, arriving at the UK equivalent time of 3:00am.
Apart from this aggravation, hotel served its purpose. There didn’t appear to be anything else nearby in terms of restaurants or entertainment, but we didn’t need anything for the one night before our onward journey. The hotel décor was dark and musty, and in need of a refresh. Breakfast was typical of many American hotels. The included breakfast was continental, with various breads, muffins and fruit loaf fruit and yoghurts. However, I dislike the use of cardboard plates and plastic cutlery, which seems to have become common in many American hotels, with no apparent attempt to recycle.
Staff was good
Property was weird rooms are small not worth it as price
Lage
Freundliches Personal.
Eiskaltes Zimmer, überall schlechter Geruch, alles sehr alt und renovationsbedürftig. Kein platz im Zimmer. Alles düster und heruntergekommen. Kurze Frühstückszeiten.
The property is right by the airport and they offer a shuttle. The rooms are large and clean (surprising as the rest of the hotel is not). The hotel is close to buses to get to central Richmond or Vancouver. Breakfast was ok.
First experience- possibly a manager who couldn’t log on and wouldn’t check us in 3 mins early. Next staff member arrives right at 3PM, very nonchalant and uncaring. The lobby was filthy, the toilets as well. The first lift is incredibly slow but the next one on the right is ok. Asked a staff member if we could book the shuttle, was told very rudely that we couldn’t book more than 24 hours in advance. Same staff was again rude and being smart to a family with a young child about the lift. Breakfast is cheap and basic but it’s something. No alternative milks.
Very expensive hotel for what it is but ok for Vancouver.
Airprot transportation was on time. We left too early to get breakfast. No option for take and go was offered.
room was large and roomy, on the older side but clean.
Locatie aan een drukke weg. Bij ontbijt weinig keuze
In het bed lagen haren. De douchekop was erg lastig in gebreuk. De geur in de gangen van het hotel was onaangenaam.
Close to the airport, comfortable beds, met my expectations for a place close to the airport where we could catch up on some sleep, friendly staff
Dated, all the throw away plastic at breakfast
Free airport shuttle, great Japanese restaurant on site.
Very rundown property. The room smelt bad and there was mould in the bathroom. The air-conditioner was very noisy and impacted on my sleep. I had booked for the beginning and end of my travel due to location to airport, but I cancelled my second stay.
Traveling with small kids gave us good experience staying here. Very helpful staffs. Parking was easy and right in front of the entrance. Location is excellent, right next to Costco. Right next to a few good restaurants, We love the Japanese restaurant.
Excellent
Nothing
Overall was clean and bright. room was very good and bed comfortable. Aircon not too noisy. Airport shuttle was easy to book and quick.
n/a
Breakfast
The room was spacious and clean. Basic amenities, but everything was accounted for.
Breakfast
The Room's floor looks very dark and dirty.
The pillows and duvet covers seem to have never been changed; they smell terrible.
The Receptionist man is not very kind and not patient.
Too much noise from upstairs. The sound insulation is very poor.
Not much selections, less protein. The ladies getting the tickets for breakfast pass were in the way to get your breakfast (cleaning while people were in line trying to get their breakfast), the carpet is not clean thus not conducive to eat or enjoy your breakfast.
They have a laundry room but no way to have your money change so can’t wash clothes. Maybe - have a coin changer or better yet - install something to pay via QR code. It’s a moot point of having a laundry room for customers when you can’t use them. The staff by the front desk is no help! When you ask for coin changer they don’t look for change rather will tell you “No change”, you ask for plastic bag - they don’t look for one but rather say “No” right away. Not helpful, not accommodating! The cleanliness of the hotel specially the carpet is concerning. The lady cleaning the room is very accommodating giving us fresh towels and toilet papers since we did not have our room cleaned the days (5days) we stayed.
Near to airport.
Airport shuttle did not always run according to schedule. Messages to property from the airport via Booking.com went unanswered.
Convenient for a night stopover as near airport
That all the breakfast cutlery, etc, were disposable - very wasteful and prefer proper cutlery and crockery. Makes it feel very cheap.
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