Tall Trees Ainslie Motel

Hotels
7.4 (754 reviews)
21 Stephen Street , Canberra , AU
+61 2 6247 9200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
BBQ facilities
Laundry
See all facilities

Review Highlights

Pros:
Location
Value for Money
Comfortable rooms
Cons:
Cleanliness issues
Staff helpfulness
Room quality concerns

Categories

Cleanliness
6.79
Mixed feedback; while some reviews mentioned cleanliness positively, others expressed concerns about odors and lack of room servicing.
Service
7.76
Staff service was generally adequate but some guests noted unhelpfulness, yet there were positive experiences as well.
Location
8.8
Consistently praised as good and convenient, with positive comments about its surroundings.
Room Quality
6.75
Several reviews mentioned rooms being old, small, and in need of renovation, impacting the overall perception.
Amenities
7.28
Amenities were noted as basic and lacking in some areas, though there were mentions of good facilities.
Value for Money
7.74
Guests felt the pricing was fair for what was offered, with some noting good deals.
Food and Beverage
6.79
There were complaints about missing advertised breakfast options, affecting the sentiment regarding food.
Overall Experience
7.26
Overall experiences varied, with both enthusiastic recommendations and significant disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:13

Property Description

Contemporary Accommodation in a Tranquil Setting

At ibis Styles Canberra Tall Tree, experience modern and fully refurbished accommodation nestled in a serene tree-lined suburb of Ainsley.

Convenient Location and Accessible Amenities

Located close to Canberra city centre, government departments, and popular tourist spots, our hotel offers easy access to all the attractions. Enjoy the convenience of being just a short drive away from Central Canberra, Canberra Airport, and various shopping and dining options.

Comfortable Rooms and Complimentary Facilities

Choose from a variety of spacious rooms including executive, deluxe, family, and standard rooms, some with balconies. Each room features essential amenities like a mini-bar, tea/coffee facilities, air conditioning, and LCD TVs. Take advantage of our complimentary parking, free Wi-Fi, and convenient barbeque and laundry facilities during your stay.

Book now to enjoy a relaxing stay at ibis Styles Canberra Tall Tree!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that 'included breakfast' bookings offer guests a continental buffet breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Location

Guest Reviews

7.4
Based on 754 reviews
Cleanliness: 6.79
Service: 7.76
Location: 8.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.26
R
Russell • solo_traveller • au
9
2026-10-31 • via Nuitee
A
Andrew • family_with_children • au
5
Pros:

The bathroom heater. The keypad door lock

Cons:

Being woken at night by noise from other people knocking on doors asking for coffee and guests in rooms next door talking loud at sleeping time.

2026-10-30 • via Nuitee
T
Tim • couple • nz
8
Great Stay
Pros:

The location is great as there are a supermarket, restaurants and shops ten minutes' walk from the hotel. The room is clean and comfortable. The staff are helpful and friendly.

2026-10-30 • via Nuitee
C
Colin • couple • au
9
Very quiet, private and comfortable
Pros:

Very quiet, we were not disturbed great for car parking

Cons:

The shower was a little short I had to duck under

2026-10-29 • via Nuitee
B
Bendigone • couple • au
9
2026-10-29 • via Nuitee
H
huu hung • family_with_children • au
7
Cons:

Late clean up by 30 mins

2026-10-29 • via Nuitee
V
Verónica • family_with_children • au
7
2026-10-28 • via Nuitee
M
Michael Vinsen • solo_traveller • nz
8
2026-10-27 • via Nuitee
W
Wendy • family_with_children • au
8
I will return as it offered all I needed at a good price price.
Pros:

Convenient location. Clean. Reasonable price

Cons:

For the price I don’t expect anything better.

2026-10-27 • via Nuitee
F
Francene • couple • au
7
Convenient location and good price.
Pros:

Good, quiet location for a school reunion celebration at the Ainslie Football Club at a good price. ($128pn with balcony)

2026-10-25 • via Nuitee
A
alona • family_with_children • au
10
2026-10-24 • via Nuitee
S
Susan • family_with_children • au
8
Comfortable & easily accessible to everything I want in Canberra
Pros:

No breakfast at motel

Cons:

A movable shower head. Overhead didn’t suit me

2026-10-23 • via Nuitee
J
Jacqui • family_with_children • au
7
Good location. Clean. Family room is very comfy.
Pros:

Location to our sporting event at EPIC, pretty quiet and clean. Comfy. Good parking

2026-10-23 • via Nuitee
A
Alun • family_with_children • au
9
2026-10-23 • via Nuitee
R
Rokmy • couple • au
8
2026-10-22 • via Nuitee
J
Jantina2 • family_with_children • au
8
Pros:

The spacious room with balcony with a view of trees.

Cons:

The shower over the bath so having tp step over the side of the bath.

2026-10-22 • via Nuitee
T
Tracy • solo_traveller • au
8
Pros:

Clean, quiet and comfortable, close enough to everything

2026-10-22 • via Nuitee
D
Dunja • couple • at
2
Unerfreulicher Aufenthalt in abgewohnten Zimmer
Cons:

Wir haben am gleichen Tag gebucht und sind spät (9pm) angekommen . Rezeption war nicht besetzt, auf die vorhandene Glocke gab es keine Reaktion. Ein netter Einheimischer hat die angegebene Nummer für uns angerufen und hat die ganze Zeit mit uns auf Antwort gewartet. Die Dame die abgehoben hat war ungehalten wie wir buchen konnten ( Buchung war von bookkng bestätigt und bezahlt) wo sie doch keine späten Ankünfte annehmen!!! Hat dann 15 min gedauert bis sie uns ein Zimmer zugewiesen hat. Das war das Behindertenzimmer , Teppich und Fliesen im Bad waren sehr fleckig und unsauber, insgesamt das Zimmer sehr in die Jahre gekommen . Die Dusche war sehr unhygienisch und außerdem nur kaltes Wasser !!! Auch am Morgen das gleiche . Also zwei mal kalt duschen bei 13 grad Außentemperatur. Beim auschecken war der Mitarbeiter wieder sehr vorwurfsvoll , warum wir gebucht haben , sie wären voll gewesen. Wohl eher nicht unsere Schuld wenn es auf booking com angeboten wird. Insgesamt ein sehr unerfreulicher Aufenthalt.

2026-10-21 • via Nuitee
C
Corinne • family_with_children • au
8
Cons:

We needed a table and chairs to sit at..

2026-10-21 • via Nuitee
K
Kerry • couple • au
8
Good place to stay while visiting Canberra, close to all attractions.
Pros:

Close to everything we wanted to do and see in Canberra. Comfortable and mostly quiet.

Cons:

Lack of information from reception about where the laundry is, how not to get your room service every day. Little things that would of helped.

2026-10-20 • via Nuitee