Tall Trees Ainslie Motel

Hotels
7.4 (740 reviews)
21 Stephen Street , Canberra , au
+61 2 6247 9200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
BBQ facilities
Laundry
See all facilities

Review Highlights

Pros:
Location
Value for Money
Comfortable rooms
Cons:
Cleanliness issues
Staff helpfulness
Room quality concerns

Categories

Cleanliness
6.79
Mixed feedback; while some reviews mentioned cleanliness positively, others expressed concerns about odors and lack of room servicing.
Service
7.76
Staff service was generally adequate but some guests noted unhelpfulness, yet there were positive experiences as well.
Location
8.8
Consistently praised as good and convenient, with positive comments about its surroundings.
Room Quality
6.75
Several reviews mentioned rooms being old, small, and in need of renovation, impacting the overall perception.
Amenities
7.28
Amenities were noted as basic and lacking in some areas, though there were mentions of good facilities.
Value for Money
7.74
Guests felt the pricing was fair for what was offered, with some noting good deals.
Food and Beverage
6.79
There were complaints about missing advertised breakfast options, affecting the sentiment regarding food.
Overall Experience
7.26
Overall experiences varied, with both enthusiastic recommendations and significant disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:13

Property Description

Contemporary Accommodation in a Tranquil Setting

At ibis Styles Canberra Tall Tree, experience modern and fully refurbished accommodation nestled in a serene tree-lined suburb of Ainsley.

Convenient Location and Accessible Amenities

Located close to Canberra city centre, government departments, and popular tourist spots, our hotel offers easy access to all the attractions. Enjoy the convenience of being just a short drive away from Central Canberra, Canberra Airport, and various shopping and dining options.

Comfortable Rooms and Complimentary Facilities

Choose from a variety of spacious rooms including executive, deluxe, family, and standard rooms, some with balconies. Each room features essential amenities like a mini-bar, tea/coffee facilities, air conditioning, and LCD TVs. Take advantage of our complimentary parking, free Wi-Fi, and convenient barbeque and laundry facilities during your stay.

Book now to enjoy a relaxing stay at ibis Styles Canberra Tall Tree!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that 'included breakfast' bookings offer guests a continental buffet breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Location

Guest Reviews

7.4
Based on 740 reviews
Cleanliness: 6.79
Service: 7.76
Location: 8.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.26
A
Aaron • solo_traveller • au
9
2026-08-28 • via Nuitee
K
krystal • family_with_children • au
10
2026-08-27 • via Nuitee
F
Fernandes • extended_group • au
8
It was otherw
Cons:

Room service was not great. We were served only tea/coffee sachets with sugar/sweetener packs but on day 3 prior to our departure the cleaner omitted to clean the room and change the bath towels. Also, room service did not provide us tea/coffee sachets bags and sugar or biscuits packets. We tried to contact reception who helped us with the clean towels and breakfast tea/coffee

2026-08-27 • via Nuitee
D
David • family_with_children • au
5
2026-08-27 • via Nuitee
D
David • solo_traveller • au
8
2026-08-26 • via Nuitee
V
Victoria • family_with_children • au
8
2026-08-23 • via Nuitee
J
Janice • extended_group • au
3
2026-08-21 • via Nuitee
T
Taraterrific • couple • au
10
Quiet motel in suburban location.
Pros:

A quiet motel and the microwave was handy.

Cons:

I was happy with everything.

2026-08-21 • via Nuitee
B
Benjamin • couple • au
8
2026-08-21 • via Nuitee
S
Sergei Iagunkov • family_with_children • au
7
Convenient stay with family for weekend visiting Canberra
Pros:

Motel is located in quiet area near the city centre. Major places of inerest for travellers are just 10 mins away. Close to shops/restaurants. Quick and easy check-in and check-out.

Cons:

Not very comfortable beds but it could be a personal preference.

2026-08-18 • via Nuitee
M
Matthew • extended_group • au
8
2026-08-17 • via Nuitee
G
Gurbir • family_with_children • au
9
2026-08-17 • via Nuitee
S
shashidhar sai • family_with_children • au
8
It was grateful , good place to stay
2026-08-17 • via Nuitee
T
Thea • solo_traveller • au
6
2026-08-16 • via Nuitee
M
munar • solo_traveller • au
6
2026-08-15 • via Nuitee
V
Villaflor • solo_traveller • au
8
2026-08-15 • via Nuitee
E
Ehsan • solo_traveller • au
8
2026-08-14 • via Nuitee
R
Rajeepan • family_with_children • al
8
2026-08-14 • via Nuitee
V
Vivi • family_with_children • au
8
Convenience
Pros:

Easy to reach. Customer service is great.

Cons:

Carpet floor bit old.

2026-08-13 • via Nuitee
S
Shannon • solo_traveller • au
8
good value and perfect for my needs.
Pros:

good value and perfect for my needs.

Cons:

room needs a few repairs. I doubt if my partner would have been ok about the room.

2026-08-11 • via Nuitee