Britannia Hotel Newcastle Airport

Hotels
Britannia Hotels
6.9 (6323 reviews)
Ponteland, Woolsington , Newcastle upon Tyne , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Close to the airport
Friendly staff
Comfortable rooms
Affordable pricing
Cons:
Cleanliness issues
Dated rooms
No hot water
Limited amenities

Categories

Cleanliness
4.86
Multiple mentions of cleanliness issues, including filth and dust.
Service
8.33
Friendly staff and accommodating service described positively.
Location
8.87
Consistently praised for proximity to the airport and convenience.
Room Quality
6.32
Rooms are comfortable but mentioned as being dated and basic.
Amenities
5.85
Basic amenities provided, no happy hour on weekends criticized.
Value for Money
7.81
Good value for airport convenience but noted cleanliness could be improved.
Food and Beverage
7.36
Positive mentions of bar meals, though no significant issues highlighted.
Overall Experience
5.83
Mixed experiences but valued for airport access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Convenient Location

Located just 300 metres from the terminal building at Newcastle Airport, Britannia Hotel offers easy access to both the airport and Newcastle city centre.

Dining Options

Guests can enjoy a variety of dining options at the hotel, from traditional meals and international dishes at The Old Rangoon Restaurant to snacks and light meals at the Cocktail Bar.

Amenities and Services

With free Wi-Fi, 24-hour room service, and facilities like tea/coffee in rooms, work desks, and free newspapers, Britannia Hotel ensures a comfortable stay for its guests.

Experience convenience, comfort, and great dining options at Britannia Hotel Newcastle Airport. Book now for a memorable stay!

Important information:

Minors under 18 must be accompanied by parents or legal representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

6.9
Based on 6323 reviews
Cleanliness: 4.86
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 5.85
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 5.83
P
Patricia family_with_children gb
10
Very good and comfortable
2026-07-04 via Nuitee
D
Derek couple gb
10
2026-07-04 via Nuitee
D
Derek couple gb
10
2026-07-04 via Nuitee
M
Muir solo_traveller gb
10
Hotel stay
Pros:

It was very good and staff were very helpful when we arrived in the early morning after our flight and room was very comfortable and clean

2026-07-04 via Nuitee
L
Lyndal couple nz
8
Short Walk from airport
Pros:

Good for a one night stay. Walking distance from airport.

Cons:

A little tired, but fine for 1 night

2026-07-04 via Nuitee
D
Dave family_with_children gb
8
2026-07-04 via Nuitee
V
Vanessa couple gb
10
Great value for money
Pros:

Cheap / clean / easy to hotel and the local pub

Cons:

A bit dated

2026-07-03 via Nuitee
A
Alice couple gb
7
It met my needs.
Pros:

Proximity to Airport and have to say on arrival in the early hours in the morning the man on reception was very welcoming and helpful, a credit to the hotel

Cons:

Hotel a bit dated although sufficient for my needs after a long flight.

2026-07-03 via Nuitee
K
Kevin couple gb
10
2026-07-03 via Nuitee
G
Glenda solo_traveller gb
10
Pros:

Girls trip for early flight. Great prices.

2026-07-03 via Nuitee
L
Leanne solo_traveller gb
10
2026-07-02 via Nuitee
K
Kirsty couple gb
5
Ok for a night
Pros:

Very convenient for the airport

Cons:

General upkeep & cleanliness

2026-07-02 via Nuitee
J
Jacqueline extended_group gb
8
2026-07-02 via Nuitee
G
Gillian solo_traveller gb
9
2026-07-02 via Nuitee
G
Gail solo_traveller gb
4
Pros:

Reception and bar staff friendly and helpful

Cons:

Very tired building and room, so called carvery and buffet in restaurant very poor and on par with hospital food. Catered for coach party of the older generation. Waiting staff need retraining

2026-07-02 via Nuitee
G
Geraldine solo_traveller gb
9
2026-07-01 via Nuitee
C
CharK family_with_children gb
8
I'd definitely stay again before another early flight.
Pros:

Used for an overnight stay before an early flight. Suited our needs very well. Very easy walk to the airport. Staff were very welcoming and helpful. Comfortable beds, tea and coffee making facilities and good shower. Everything we needed. Also was quiet which was a big bonus.

Cons:

Slightly outdated furnishings, but this was fine for what we needed and what we paid.

2026-07-01 via Nuitee
T
todd couple gb
8
Overall very good value
Pros:

Staff helpful at checkin , easy access to room and airport

Cons:

Room needs updating a bit dated , small cramped bathroom

2026-07-01 via Nuitee
H
Houlden couple gb
2
Not great
Pros:

The location

Cons:

Rooms weren’t clean, dead bugs and beds weren’t made properly. Also there were stains on the sheets and towels. Also the food at the bar was barely edible, chips were cold and tasted old and wasn’t pleasant.

2026-07-01 via Nuitee
K
Karen solo_traveller gb
10
Pros:

Fantastic as always

2026-07-01 via Nuitee