Kelly Inn Billings

Hotels
8.5 (1954 reviews)
5610 South Frontage Road , Billings , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Pet friendly
Cons:
Cleanliness issues
Noise disturbances
Inconsistent room quality

Categories

Cleanliness
7.75
Some guests reported issues with cleanliness, including dirty towels and a dirty toilet.
Service
9.25
Friendly and efficient staff, though some service-related issues were raised.
Location
9.25
Great location, convenient for activities.
Room Quality
7.75
Mixed feedback with some complaints about noise and uncomfortable beds.
Amenities
8.75
Good amenities like hot breakfast and a pool, though the hot tub needed improvement.
Value for Money
8.25
Adequate value, considered good for the price by many.
Food and Beverage
8.25
Generally good breakfast, but with some complaints about specific food items.
Overall Experience
8.75
Guests enjoyed their stay overall but reported some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:47

Property Description

Spacious Rooms with Upgraded Furniture

Experience comfort and style at Kelly Inn Billings with our spacious rooms featuring upgraded furniture. Relax in a cozy setting designed with your utmost comfort in mind.

Convenient Amenities for a Relaxing Stay

Enjoy a daily continental breakfast, free WiFi, and amenities like a refrigerator, coffee maker, and hairdryer in every room. Unwind in our indoor pool and hot tub, stay active at the gym, and take advantage of our laundry facilities and free on-site parking.

Explore Nearby Attractions

Located just 4 miles from Zoo Montana, and within proximity to Hilands Golf Club, Yellowstone Art Museum, and Billings Logan International Airport, Kelly Inn Billings offers the perfect base for your Montana adventures.

Book now for an unforgettable stay at Kelly Inn Billings!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$10.80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1954 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
R
Rebecca • family_with_children • us
10
2026-06-12 • via Nuitee
D
Deana • solo_traveller • us
9
Pros:

Clean and comfortable

2026-06-12 • via Nuitee
N
Nancy • solo_traveller • us
10
Pros:

It was clean, comfortable and well lighted.

Cons:

The beds were hard and washing area was not in the bathroom

2026-06-11 • via Nuitee
M
Mike • solo_traveller • us
10
Mike's Montana visit
Pros:

Rooms were very good

Cons:

Breakfast could leaves a bit to be desired. But even without the breakfast it was a great value.

2026-06-11 • via Nuitee
S
Susan • family_with_children • us
8
It was restful.
Pros:

restaurant and convenience store were within walking distance. Rooms were comfortable.

Cons:

Television could be more user-friendly. It kept turning blank, so we would have to turn it off and on.

2026-06-09 • via Nuitee
K
Kelly • solo_traveller • us
7
Good Stay Overall.
Pros:

Quick overnight. Have stayed before. Comfortable Room. Convenient Location.

2026-06-09 • via Nuitee
D
Dianne • couple • us
10
2026-06-09 • via Nuitee
C
Charles • couple • us
10
Overall excellent.
Pros:

Breakfast was the best at any place I've ever stayed.

Cons:

Hot tub was down during our stay.

2026-06-09 • via Nuitee
P
Porter • solo_traveller • us
8
Nice place
Pros:

Very nice place. When I called to make sure they knew we had dogs. I asked if we could have one of the rooms with the inside and outside doors. We had stayed there 7 weeks prior, and being seniors those rooms help when you have dogs. The dogs don't disturb your other guests and visa versa. The young man informed me that wasn't the room I had booked. I said ok but is one available? He hesitated and then said no. We arrived about 10 minutes later and I am pretty sure there was one of those rooms available as there were hardly any cars parked on that side and the hotel wasn't busy at all. When we got there it appeared the young man was leaving for the night as a woman came in the door when we did and took over. Hmm

Cons:

I didn't like feeling like the employee just didn't want to change our reservation because he was getting ready to go home!

2026-06-09 • via Nuitee
D
deborah • solo_traveller • us
7
2026-06-07 • via Nuitee
K
Kateland • solo_traveller • us
7
Pros:

The kids loved the waterslide

Cons:

The sand in the bottom of the pool and hot tub also tons of dead bugs in the window

2026-06-07 • via Nuitee
L
Les • couple • us
4
For personal reasons, we would’ve rather been on the first floor.
Pros:

It’s a nice enough property at this price point.

Cons:

They have a policy to charge $25 extra during check-in if we wanted a room on the first floor! I suggested to the receptionist the owners review this policy.

2026-06-07 • via Nuitee
L
Laura • couple • us
10
Cons:

The breakfast

2026-06-06 • via Nuitee
S
sandra • solo_traveller • us
1
2026-06-04 • via Nuitee
A
Andrew • couple • us
8
Good overall stay will come again just hope the hot tub is working next time!
Pros:

Family room was very roomy!!

Cons:

Hot tub wasn’t available

2026-06-04 • via Nuitee
J
Jim • solo_traveller • us
10
2026-06-04 • via Nuitee
P
Paul • family_with_children • us
7
Pros:

Easy off and on the interstate. Next to a gas station and restaurant. Facility was clean and what you need if you are traveling and need a place to stay.

Cons:

Front desk staff reiterated about not being responsible to damage or theft of items in vehicle. It was a bit off-putting. We didn't have any issues, but it made me question our stay. We have stayed there in the past for travel - was strange.

2026-06-04 • via Nuitee
J
Jennifer • solo_traveller • us
10
Best find in the area! Book it now.
Pros:

What a gem! Very clean!!! Comfortable beds. Loved that there was no pet fee! We will stay here again!!!!

Cons:

No notes. It was perfect.

2026-06-03 • via Nuitee
S
Scott • family_with_children • us
8
Pros:

pool

Cons:

noise during night

2026-06-01 • via Nuitee
S
Sorrell • couple • us
7
2026-06-01 • via Nuitee