Kelly Inn Billings

Hotels
8.5 (2098 reviews)
5610 South Frontage Road , Billings , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Good location
Pet friendly
Cons:
Cleanliness issues
Noise disturbances
Inconsistent room quality

Categories

Cleanliness
7.75
Some guests reported issues with cleanliness, including dirty towels and a dirty toilet.
Service
9.25
Friendly and efficient staff, though some service-related issues were raised.
Location
9.25
Great location, convenient for activities.
Room Quality
7.75
Mixed feedback with some complaints about noise and uncomfortable beds.
Amenities
8.75
Good amenities like hot breakfast and a pool, though the hot tub needed improvement.
Value for Money
8.25
Adequate value, considered good for the price by many.
Food and Beverage
8.25
Generally good breakfast, but with some complaints about specific food items.
Overall Experience
8.75
Guests enjoyed their stay overall but reported some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:47

Property Description

Spacious Rooms with Upgraded Furniture

Experience comfort and style at Kelly Inn Billings with our spacious rooms featuring upgraded furniture. Relax in a cozy setting designed with your utmost comfort in mind.

Convenient Amenities for a Relaxing Stay

Enjoy a daily continental breakfast, free WiFi, and amenities like a refrigerator, coffee maker, and hairdryer in every room. Unwind in our indoor pool and hot tub, stay active at the gym, and take advantage of our laundry facilities and free on-site parking.

Explore Nearby Attractions

Located just 4 miles from Zoo Montana, and within proximity to Hilands Golf Club, Yellowstone Art Museum, and Billings Logan International Airport, Kelly Inn Billings offers the perfect base for your Montana adventures.

Book now for an unforgettable stay at Kelly Inn Billings!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2098 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
A
Ashley • family_with_children • us
10
2026-10-24 • via Nuitee
D
Dorcas • family_with_children • us
7
N/A
Pros:

N/A

Cons:

N/A

2026-10-23 • via Nuitee
C
Carl • family_with_children • us
9
Pros:

Clean and convenient.

2026-10-23 • via Nuitee
D
David • extended_group • fr
9
2026-10-22 • via Nuitee
M
Mandi • couple • us
8
Cons:

Dogs barking in nights

2026-10-22 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-10-21 • via Nuitee
J
Jaime • family_with_children • us
8
Pros:

No added charges for pets.

Cons:

The continental breakfast could be better.

2026-10-19 • via Nuitee
N
Nick • couple • nl
8
Good place to stay in Billings, clean and spacious rooms
Pros:

Clean and very spacious modern rooms, good breakfast, overall well maintained hotel.

Cons:

The hotel is a bit pricey. Also we asked for a room no pets stayed in the previous night but this could not be arranged. However I must say that the room was very clean. There is a slight pet smell in the lobby and elevator but overall the hotel is clean and well maintained.

2026-10-19 • via Nuitee
F
Fairchild • couple • us
10
Pros:

Everything

2026-10-19 • via Nuitee
M
Marisa&tyler • solo_traveller • us
10
Pros:

The room was great having the door directly to the outside. The breakfast was great too.

Cons:

Some of the staff could have been nicer. The actual pool and hot tub could have been cleaner

2026-10-17 • via Nuitee
K
Kurt • couple • ch
8
2026-10-15 • via Nuitee
T
Terry • couple • us
8
2026-10-15 • via Nuitee
N
Nathan • family_with_children • us
8
2026-10-15 • via Nuitee
A
Angelica • family_with_children • us
9
Pros:

Breakfast was good with a variety of choices. The kids enjoyed the pool with the cool water slide.

Cons:

Walls were so thin you could hear everything in the halls and in the neighboring rooms.

2026-10-14 • via Nuitee
R
Riane • solo_traveller • us
4
Loud environment with pictures that didn’t truly represent the property.
Pros:

Staff was great.

Cons:

My room wasn’t the cleanest - there were small pieces of dog food and a bottle cap in a corner that hadn’t been cleaned. Hotel had a musty smell that was unpleasant. The biggest issue was paying for a “high level floor” which turned out to be the second floor - and it was so, incredibly loud. The hotel room doors slam shut unless you’re super intentional about closing them softly. After being woken up every 20 minutes for 5 hours the first night due to slamming doors, guests yelling down the hall to each other, dogs barking and more, I checked out to drive back home at 1am.

2026-10-14 • via Nuitee
K
Kristi • couple • us
8
Great location to stay if your just passing through.
Pros:

Room was clean and hotel was in a great location.

Cons:

The breakfast was not for me. There was no healthy options.

2026-10-14 • via Nuitee
L
Lenita • family_with_children • us
10
Pros:

Large rooms

Cons:

A little noisy

2026-10-13 • via Nuitee
F
Flaten • solo_traveller • us
3
Pros:

The service was amazing

Cons:

The dogs that barked aaaaasllllll night. We had our dog too. But he doesn't bark.

2026-10-12 • via Nuitee
M
Melinda • solo_traveller • us
7
Cons:

I am highly allergic to wasp and we had several in our room my husband had to go inside and kill them before I could go Inside the room.

2026-10-12 • via Nuitee
K
Kirk • solo_traveller • us
9
2026-10-09 • via Nuitee