HM Mirador

Hotels
8.8 (246 reviews)
Av. Universidad 1309 , Chihuahua , MX
+52 614 432 2200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Heated pool
Cons:
Cockroach issues
Noise disturbances
Hot water problems

Categories

Cleanliness
8.2
The room had a slight odor of humidity and there were instances of cockroach issues.
Service
9.2
The staff was noted as very friendly, attentive, and helpful.
Location
9.2
Excellent location mentioned multiple times positively.
Room Quality
8.2
Some complaints about the hot water and mattress quality.
Amenities
8.7
Amenities like the heated pool received positive remarks.
Value for Money
8.7
Considering the amenities and location, the value is seen as good.
Food and Beverage
9.2
Breakfast included was praised as excellent.
Overall Experience
9
Despite some issues, overall a good stay with several positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:56

Property Description

Luxurious Accommodation with Spectacular Views

Indulge in Relaxation: Take a dip in our indoor swimming pool or unwind on the furnished terrace overlooking the city.

Culinary Delights: Enjoy a diverse dining experience at our restaurant offering local specialties, international cuisine, and mouthwatering steak dishes.

Convenient Amenities: From a tour desk to 24-hour room service, we have everything you need for a comfortable stay.

Experience the perfect blend of comfort and convenience at HM Mirador. Book now for an unforgettable stay!

Important information:

Please note that children from 0-12 years old need to pay 50% of buffet price.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUU

Location

Guest Reviews

8.8
Based on 246 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9
J
Jesus • family_with_children • mx
10
2026-10-14 • via Nuitee
J
Janeth • solo_traveller • us
8
Pros:

The breakfast was good, close to restaurants and event venue.

Cons:

Bed were a little uncomfortable and the water pressure in the shower wasn't good.

2026-10-07 • via Nuitee
C
Caro • solo_traveller • mx
7
Pros:

La ubicación esta miy bien y el desayuno miy rico

Cons:

Hay mucho ruido del personal, los de limpieza no respetan el letreto de no molestar y te exigen que salgas de la habitación para limpiar o si no ya no lo van a hacer mas tarde, la alberca se veia sucia y aun que dice que es climatizada estaba fria, las habitaciones ya son anticuadas

2026-10-07 • via Nuitee
J
Jonny • solo_traveller • mx
10
Great value and great place to stay
Pros:

The staff was great and really easy to check in with no issues.

Cons:

Everything was great

2026-09-02 • via Nuitee
S
Sara • solo_traveller • mx
10
2026-08-26 • via Nuitee
I
Iris • family_with_children • mx
4
Regular
Pros:

La limpieza y la ubicación.

Cons:

No había Internet ni acceso a la televisión.

2026-08-26 • via Nuitee
B
BIBIANA • solo_traveller • mx
7
2026-08-21 • via Nuitee
R
Rafael • solo_traveller • mx
9
Pros:

todo muy bien y el dasayuno muy bien

Cons:

q puse mal el letrero de limpieza , y no me limpiaron el cuarto ,

2026-08-17 • via Nuitee
E
Eloy • solo_traveller • mx
9
Pros:

La ubicación muy bien personal atento

2026-08-14 • via Nuitee
G
Gregorio • solo_traveller • mx
5
2026-08-13 • via Nuitee
L
Luis • solo_traveller • mx
10
2026-08-10 • via Nuitee
C
Claudia • family_with_children • mx
10
Satisfactoria
Pros:

La alberca, el desayuno y la comodidad de las camas.

Cons:

Como sugerencia podrían tener baños en el área de alberca, y un frigobar en las habitaciones.

2026-08-07 • via Nuitee
E
Edgar • family_with_children • us
4
2026-07-22 • via Nuitee
J
Jose Alonso • family_with_children • mx
10
Comodidad y relajacion
Pros:

El desayuno muy rico, hay variedad...

Cons:

Solo no habia toallas en mi habitación y las tuve q pedir y poquitos problemas cn mi aire acondicionado el primer dia pero de allí en mas todo bien..

2026-07-19 • via Nuitee
H
Hernandez • solo_traveller • mx
9
2026-07-16 • via Nuitee
C
César Javier Loera • solo_traveller • mx
10
Buen lugar la alberca un lugar de relajación.
Pros:

Todo bien

Cons:

Todo esta bien

2026-07-15 • via Nuitee
I
Ivan • extended_group • us
6
2026-07-14 • via Nuitee
R
Rigoberto • solo_traveller • mx
4
Desilusionada
Pros:

La alberca

Cons:

El desayuno pésimo, muy pocas opciones el trato de los meseros, se hasta groseros y apáticos, Pedí la carta para ordenar algo de mi agrado y me dijo tajantemente que no había mas opciones (obvio lo iba a pagar)

2026-07-13 • via Nuitee
M
Miguel • solo_traveller • mx
10
Pros:

Camas comodas

Cons:

Luz muy tenue

2026-07-03 • via Nuitee
R
Rosanna • solo_traveller • us
5
Pros:

Location

Cons:

Pool was disappointing. Outdated pool tiles and Water not clear or filtered.

2026-07-02 • via Nuitee