Best Western Pembroke Inn & Conference Centre

Hotels
•
Best Western
8.5 (363 reviews)
1 International Drive , Pembroke , CA
+1 613-735-0131

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good pool and amenities
Convenient location
Cons:
Room cleanliness issues
Dampness and odors in some rooms
High pricing for room quality

Categories

Cleanliness
8.25
Cleanliness was generally positive, but some complaints about unpleasant smells and dampness in rooms.
Service
9.25
Staff were very friendly and accommodating, contributing positively to the overall experience.
Location
8.75
Easy access from the highway and good parking options.
Room Quality
7.75
Some rooms were noted as needing updating; some issues with maintenance were reported.
Amenities
9.25
Great amenities including a pool, gym, and good places for pets.
Value for Money
7.75
Some guests felt it was not worth the price paid, particularly regarding room quality.
Food and Beverage
8.25
Breakfast and restaurant options generally received positive remarks, though some food quality complaints were noted.
Overall Experience
8.75
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:23

Property Description

Convenient Location and Amenities
Situated on the Trans Canada Highway, the Best Western Pembroke Inn & Conference Centre offers an on-site restaurant, lounge, indoor pool, and gym. Guest rooms include free WiFi, flat-screen TVs, and kitchen amenities.

Business and Leisure Services
Enjoy the convenience of dry cleaning, a business centre, and the Pembroke Heritage Murals just a short drive away.

Nearby Attractions
Explore the Pikwakanagan First Nation Indian Reserve in Golden Lake, located 40 km from the hotel. Book your stay now and experience comfort and convenience at Best Western Pembroke Inn & Conference Centre.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

8.5
Based on 363 reviews
Cleanliness: 8.25
Service: 9.25
Location: 8.75
Room Quality: 7.75
Amenities: 9.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
J
Jürg • couple • ch
4
2026-09-12 • via Nuitee
J
Jean-Pierre • couple • fr
6
Je n’ai jamais vu un hôtel où les lits sont faits par les clients.
Cons:

Les chambres ne sont nettoyées et les lits faits quotidiennement qu’a la demande. C’est tout à fait inadmissible pour le prix.

2026-09-12 • via Nuitee
M
Martin • couple • nl
3
Voor ons geen 2e keer in dit hotel.
Pros:

Het hotel ligt op een prima locatie.

Cons:

De vreselijk indringende chloorlucht van het indoorzwembad in de hotelkamer.
Het restaurant was goed maar doordat er te weinig personeel aanwezig was duurde het meer dan 1 uur voordat wij ons eten kregen. Dit was zowel bij het avondeten als bij het ontbijt. Voor het ontbijt kun je kiezen uit een aantal vastgestelde ontbijtgerechten die dag individueel klaargemaakt moeten worden. Inefficiënt wat mij betreft, een buffet zou beter zijn.

2026-09-11 • via Nuitee
D
Debbie • couple • ca
9
Pros:

Friendly staff, clean and comfortable room.

Cons:

The on-site restaurant was very short staffed. Two hours wait for food at dinner. Food was cold.
Went for breakfast but left due to long wait time for service.

2026-09-09 • via Nuitee
A
Anna • couple • gb
10
2026-09-09 • via Nuitee
L
Laszlo • extended_group • ca
10
2026-09-09 • via Nuitee
A
Angelique • couple • ca
8
The room was so big and the jacuzzi in the room was next level
Pros:

The room was so big and comfortable

Cons:

The smell of chlorine coming in the door

2026-09-06 • via Nuitee
P
Peggy • family_with_children • ca
4
Cons:

Less noisy air conditioner through the night as couldn’t sleep and friendlier staff at check in/out.

2026-09-05 • via Nuitee
J
Jacques • solo_traveller • ca
9
Pros:

Très bon rapport qualité prix.

Cons:

Rien

2026-09-05 • via Nuitee
A
Arnaud • couple • ch
8
2026-08-31 • via Nuitee
M
Marilin • extended_group • ee
8
2026-08-31 • via Nuitee
G
Gail • family_with_children • kr
9
2026-08-31 • via Nuitee
P
Peter • couple • ch
8
Pros:

Zimmer & Lage für eine Nacht okay!

Cons:

Bei Booking.com wird die Unterkunft mit Waschsalon / Wäscheservice angeboten - jedoch ist kein Waschsalon ( WM/TU) vorhanden - das geht gar nicht und muss geändert werden!
Frühstück ist leider eine Enttäuschung.

2026-08-30 • via Nuitee
L
Linda • couple • ca
10
One of the nicest places we’ve been to for the price. Breakfast was restaurant style and great service and food.
Pros:

The place was very clean. Everything was easily accessible and staff were always helpful.

Cons:

We liked everything.

2026-08-25 • via Nuitee
K
Karolann • couple • ca
10
10/10
Pros:

It was clean, peaceful and relaxing

Cons:

Everything

2026-08-23 • via Nuitee
L
Laura • solo_traveller • ca
10
2026-08-21 • via Nuitee
G
Greg • family_with_children • ca
7
Bien
Pros:

Taille des chambres

Cons:

Temps d’attente au restaurant (1h00 pour avoir des pancakes… c’est beaucoup.

2026-08-18 • via Nuitee
S
Shirley • couple • ca
8
It was great. Would stay here again for sure
Pros:

The breakfast was great. Lots of options. Fantastic service. Very clean. Very nice restaurant.

2026-08-18 • via Nuitee
J
james • couple • ca
10
2026-08-18 • via Nuitee
V
Victor • solo_traveller • ca
10
2026-08-17 • via Nuitee