a&o Rotterdam City

Hotels
A&O Hotels & Hostels
6.8 (6922 reviews)
Schiekade 658 , Rotterdam , nl

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
4.8
Multiple reviews indicated that cleanliness was an issue, with reports of dirty bathrooms and rooms.
Service
7.8
Staff were often described as friendly and accommodating, despite some complaints about response times.
Location
8.3
Reviewers frequently praised the prime location near transport and attractions.
Room Quality
6.3
Rooms were mentioned as spacious, but cleanliness issues detracted from the overall quality.
Amenities
5.8
Amenities were mentioned, but with complaints, particularly regarding the lack of adequate luggage storage.
Value for Money
7.8
Many reviews highlighted the appealing pricing relative to other accommodations.
Food and Beverage
7.3
Breakfast was positively mentioned, contributing to a decent experience.
Overall Experience
6.3
Overall, good experiences but marred by cleanliness issues and some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 02:12

Property Description

Convenient Location
Located just 500 metres from Rotterdam Central Station and the city centre, a&o Rotterdam City offers easy access to transportation and nearby attractions. The iconic Erasmus bridge is also a short distance away, perfect for sightseeing.

Modern Comfort
Enjoy modern facilities and comfortable rooms at a&o Rotterdam City. Each room features a private bathroom with free toiletries and a hairdryer, ensuring a pleasant stay for all guests. Stay connected with free Wi-Fi available throughout the hotel.

Delicious Breakfast
Start your day right with a delicious continental breakfast buffet served at the hotel. Fuel up for a day of exploring Rotterdam and make the most of your stay.

Book your stay at a&o Rotterdam City now for a convenient and comfortable experience in Rotterdam!

Important information:

When a booking is made for more than 9 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have parental permission if not accompanied by parents.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own. Bed linen for the bunk beds is free of charge and provided for self-covering.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: RTM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.8
Based on 6922 reviews
Cleanliness: 4.8
Service: 7.8
Location: 8.3
Room Quality: 6.3
Amenities: 5.8
Value for Money: 7.8
Food and Beverage: 7.3
Overall Experience: 6.3
A
Aref family_with_children de
1
Pros:

Nix

Cons:

War Klimaanlage kaputt und die die Kissen und die Decken, weil nicht richtig sauber

2026-06-06 via Nuitee
F
Faouzi solo_traveller fr
9
2026-06-06 via Nuitee
A
atakan solo_traveller tr
10
2026-06-06 via Nuitee
H
He extended_group de
1
擅自换房后强行追加账单,预订合同形同虚设。
Cons:

入住时被擅自换到双床房,事先没有任何通知,也没有告知会产生额外费用。退房后收到一张€240的账单,而我在Booking.com上的预订总价仅为€22.26且已全额付清。酒店未经我同意更改房型,却要求我支付差价,完全不可接受。整个处理过程毫无透明度,强烈建议其他旅客谨慎选择。

2026-06-05 via Nuitee
T
Thomas family_with_children se
6
Pros:

Bra läge.

Cons:

Glömde en sak och kom inte på det förrän jag var på väg hem till Sverige.
Fruktansvärt svårt att få kontakt med dem både på telefon eller e-mail för att kunna få den kvarglömda saken hemskickad till mig.
Verkar som ingen vill svar i telefon eller på mail på det stället.
Har fått tag i dem nån gång och de har hittat saken jag glömt,och jag har bokat en frakt och skickat en fraktsedel till dem på mail men får inget mer svar varken på mail eller på telefon om de skickar saken.

2026-06-05 via Nuitee
A
Audre solo_traveller gb
5
I would only stay here again if there was nothing else but I could have also just gotten a bad room w/ unhygienic pe
Pros:

Cheap as good location

Cons:

Was definitely a hostel but didn’t seem like it was for “travellers”. Seems like people who weren’t able to afford living standards would also book here which isn’t an issue itself but they seemed quite comfortable and with comfortability it seems they were bringing down the hygiene levels.

I don’t know if it was this hostel or something else but I got sick shortly after checking out.
I’m not someone that gets sick easily, maybe 2/3 times a year and I’m quite sure my stay here whether the bed, air, water when showering/brushing teeth but something here made me moderately sick.

2026-06-05 via Nuitee
A
Annick extended_group be
7
Voldoende comfort om te overnachten
Pros:

Centrum op wandelafstand.

Cons:

Er lag veel afval op het terras, bv lege flesjes bier en sigaretten peuken.

We gingen om half 10 ontbijten (op zondag kan je tot 11u ontbijten) en de eieren waren op. Deze werden niet meer aangevuld toen we dat vroegen. Ons werd gezegd dat ze op waren.
Rond 10u kwam er een grote groep dames en ook zij vroegen om eieren. Voor hen werden deze wel aangevuld…

2026-06-05 via Nuitee
J
Jolyvienne couple nl
3
Irritant
Pros:

Niet netjes

Cons:

Alles

2026-06-05 via Nuitee
E
Eridona family_with_children de
4
2026-06-05 via Nuitee
B
Bouzid solo_traveller fr
9
2026-06-04 via Nuitee
R
Riad extended_group fr
8
2026-06-04 via Nuitee
R
Rino solo_traveller it
5
Non prenotare x questa struttura
Pros:

La struttura ha bisogno di una sistemata. La pulizia lascia molto ma molto a desiderare. Il clima è praticamente inefficiente. La colazione come si fa' a chiedere €12 a persona e ci sono 4 cose messe in croce. Per non parlare del caffè veleno ma siamo sopravvissuti. Non la consiglio. Volevo disdire ma non è stato possibile se no pagare penale 💯. E ti credo una volta che prenoti quando si fanno scappare il 🐔. Consiglio di toglierla dal sito

Cons:

Tutto. Tranne il personale

2026-06-04 via Nuitee
A
Amanda solo_traveller br
6
Pros:

Fácil check in, com horário flexível
Instalações satisfatórias para uma estadia curta

Cons:

Pouca ventilação nos quartos, no verão fica difícil dormir.
Muito barulho nas proximidades do quarto.

2026-06-04 via Nuitee
B
BysantiumTraveller solo_traveller fr
1
Cons:

Harassed by the security guard.
The staff moved out my personal belongings out the room during my absence, without asking or informing me, while they had confirmed me that I could stay in the same room for the whole stay.
THEY BROKE MY CAMPING LAMP THAT COST 20€
IT'S NOT ACCEPTABLE THAT THE STAFF TOUCHES YOUR PERSONAL BELONGINGS

2026-06-04 via Nuitee
N
Noel solo_traveller gb
1
2026-06-03 via Nuitee
M
Mirali solo_traveller pl
6
2026-06-02 via Nuitee
F
Frédéric extended_group fr
8
Bon séjour
Pros:

La taille de la chambre, son mobilier et la propreté. Un hôtel adapté pour recevoir des élèves/groupes.

Cons:

L'irrespect de certains clients qui parlent dans les couloirs la nuit.

2026-06-02 via Nuitee
K
Kenned solo_traveller nl
8
2026-06-02 via Nuitee
V
Veronika solo_traveller de
6
2026-06-02 via Nuitee
T
TherJal solo_traveller fr
2
The USB kabels don't work. A lot of junkies. The toilets don't work
Pros:

The smell

Cons:

No charger on the bed

2026-06-02 via Nuitee