Best Western Sunland Park Inn

Hotels
Best Western
8.2 (374 reviews)
1045 Sunland Park Drive , El Paso , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise from outside

Categories

Cleanliness
7.16
Several mentions of lack of cleanliness, including dirty bathrooms and unclean sheets.
Service
9.13
Positive feedback on front desk staff's helpfulness and understanding.
Location
9.17
Positive remarks regarding convenient location close to attractions.
Room Quality
8.12
Good room quality but noted issues such as noise and unpleasant smells in some reviews.
Amenities
7.65
Some positive comments on breakfast, but issues with coffee maker and lacking breakfast portions.
Value for Money
8.11
Considered budget-friendly for a short stay, but some dissatisfaction regarding services provided.
Food and Beverage
8.16
Generally positive about the breakfast, though some felt portions could be larger.
Overall Experience
8.13
Mixed experiences overall, with good aspects but notable shortcomings affecting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:39

Property Description

Convenient Location
Situated just off Interstate 10, the Best Western Sunland Park in El Paso offers easy access to nearby attractions such as the Sunland Park Racetrack and Casino.

Comfortable Accommodations
Relax in rooms equipped with modern amenities including free WiFi, a microwave, fridge, and coffee maker. Unwind in the simple yet cozy décor and spacious seating area provided in each room.

Leisure and Business Facilities
Enjoy complimentary access to the outdoor pool, perfect for a refreshing dip. Need to catch up on work? Visit the on-site business center. Plus, rest assured with 24-hour assistance from our dedicated hotel staff.

Book your stay now at the Best Western Sunland Park for a convenient and comfortable experience in El Paso!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$12 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 374 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.13
D
Delgado solo_traveller us
10
Betta
Pros:

Everything.

Cons:

Not sure.

2026-05-26 via Nuitee
J
Jake extended_group mx
5
2026-05-25 via Nuitee
P
pamela solo_traveller us
10
2026-05-22 via Nuitee
R
Rodolfo family_with_children us
10
2026-05-20 via Nuitee
E
Eli couple us
10
Nice clean room
Pros:

Easy to get to just off hwy 10

2026-05-19 via Nuitee
E
Eli couple us
10
Good price for clean room
Pros:

Clean rooms, great staff, feel cookie when you check in, good breakfast.

2026-05-19 via Nuitee
R
Raúl solo_traveller mx
10
Pros:

Me parece muy bueno

Cons:

No tengo comentarios

2026-05-15 via Nuitee
A
adan l couple us
10
2026-05-13 via Nuitee
B
Brenda solo_traveller us
10
2026-05-12 via Nuitee
F
Francesca solo_traveller us
10
Clean and comfortable
Pros:

They were clean and comfortable. No problems there. They did just what they needed to be. Perfect for such an exciting weekend

Cons:

It was fine

2026-05-08 via Nuitee
M
Mayra solo_traveller us
10
2026-05-08 via Nuitee
H
Hilda Yanet solo_traveller us
10
Pros:

Guz was amazing!!!!! Thank you.

Cons:

The hotel was cleaned and the staff was great. Perfect location.

2026-05-07 via Nuitee
R
Racquel solo_traveller us
10
Pros:

My husband and I stayed here when we went to the BTS concert. So many other hotels cancelled on their customers, in order to rebook at higher prices, but this location did not. They honored our reservation. Check-in and check-out was easy, and the room was nice and clean. I appreciate the non-carpeted floors. There are plenty of food/stores within walking distance. Overall it was a great experience.

2026-05-07 via Nuitee
J
Jessica couple us
10
2026-05-06 via Nuitee
V
Veronica solo_traveller mx
10
Pros:

Muy bien ,solo que se deja u deposito que devuelven en 1 semana. Solo espero que no haya problema con la devolución.

2026-05-05 via Nuitee
F
Felipe de Jesús family_with_children mx
8
2026-05-04 via Nuitee
K
Kristen solo_traveller us
10
2026-05-03 via Nuitee
D
Deisy Johana family_with_children mx
10
Todo bien
Pros:

Todo

Cons:

Nada

2026-05-02 via Nuitee
S
SigfridoRC solo_traveller mx
9
2026-05-02 via Nuitee
M
Marcela solo_traveller mx
9
Pros:

Muy limpio e iluminado.

Cons:

Había cucarachas 🤮

2026-05-01 via Nuitee