Best Western Sunland Park Inn

Hotels
•
Best Western
8.2 (407 reviews)
1045 Sunland Park Drive , El Paso , US
+1 915-259-8625

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise from outside

Categories

Cleanliness
7.16
Several mentions of lack of cleanliness, including dirty bathrooms and unclean sheets.
Service
9.13
Positive feedback on front desk staff's helpfulness and understanding.
Location
9.17
Positive remarks regarding convenient location close to attractions.
Room Quality
8.12
Good room quality but noted issues such as noise and unpleasant smells in some reviews.
Amenities
7.65
Some positive comments on breakfast, but issues with coffee maker and lacking breakfast portions.
Value for Money
8.11
Considered budget-friendly for a short stay, but some dissatisfaction regarding services provided.
Food and Beverage
8.16
Generally positive about the breakfast, though some felt portions could be larger.
Overall Experience
8.13
Mixed experiences overall, with good aspects but notable shortcomings affecting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:39

Property Description

Convenient Location
Situated just off Interstate 10, the Best Western Sunland Park in El Paso offers easy access to nearby attractions such as the Sunland Park Racetrack and Casino.

Comfortable Accommodations
Relax in rooms equipped with modern amenities including free WiFi, a microwave, fridge, and coffee maker. Unwind in the simple yet cozy décor and spacious seating area provided in each room.

Leisure and Business Facilities
Enjoy complimentary access to the outdoor pool, perfect for a refreshing dip. Need to catch up on work? Visit the on-site business center. Plus, rest assured with 24-hour assistance from our dedicated hotel staff.

Book your stay now at the Best Western Sunland Park for a convenient and comfortable experience in El Paso!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 407 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.13
P
Peter • solo_traveller • us
10
2026-09-17 • via Nuitee
E
Elizabeth • couple • us
9
It was nice.
Pros:

Staff was wonderful and friendly.

Cons:

Area has gotten very busy.

2026-09-13 • via Nuitee
P
Patrick • couple • us
8
It was Ok
Cons:

Breakfast was a little disappointing

2026-09-10 • via Nuitee
A
Aguirre • family_with_children • us
10
2026-09-08 • via Nuitee
Z
Zulema Ibarra • solo_traveller • mx
10
Pros:

Personal muy amable, limpieza de la habitación, el desayuno completo, la ubicación

Cons:

No aplica

2026-09-03 • via Nuitee
C
Cynthia • solo_traveller • us
10
2026-09-02 • via Nuitee
• solo_traveller • us
10
2026-08-25 • via Nuitee
P
Peters • solo_traveller • mx
10
2026-08-15 • via Nuitee
K
Karen • family_with_children • mx
9
Pros:

la ubicación y el desayuno.

2026-08-14 • via Nuitee
P
Perla • family_with_children • mx
8
Estancia agradable y descanso
Pros:

El desayuno está regular, muy pequeño el desayunador. La Piscina está muy bien, tranquila y limpia. La habitación con toallas un poco viejas.
En general está bien, agregaría chilaquiles y frijolitos al desayuno y cambiaría las toallas.

Cons:

Las toallas gastadas

2026-08-12 • via Nuitee
R
Ricardo • family_with_children • us
8
2026-08-08 • via Nuitee
P
Pamela • solo_traveller • us
7
Could be better
Pros:

Room was large and comfortable.

Cons:

Staff didn't greet right away and continued conversation with other staff. I had to ring bell for attention. Location is bit noisy. Kitchen was being remodeled so breakfast only grab and go cold items.

2026-08-08 • via Nuitee
P
Patricia • family_with_children • mx
8
Buena
Pros:

Buen desayuno

Cons:

Demasiados ruido

2026-08-05 • via Nuitee
A
Arthur • solo_traveller • us
8
Customer
Pros:

Lots of fun things to do.

Cons:

Weather

2026-08-04 • via Nuitee
L
Lisa • extended_group • us
9
We would definitely stay there again.
Pros:

The entire staff was kind and helpful. The rooms were clean and the breakfast was good. It was also a good location. Our room was spacious and surprisingly quiet considering we are on a main road.

Cons:

The fold out sofa bed was extremely uncomfortable.

2026-08-03 • via Nuitee
V
Victor Manuel • family_with_children • mx
10
Muy agradable, fácil acceso y excelente confort.
Pros:

La ubicación excelente, fácil de llegar, accesos claros y sencillos, todo esta cerca, plazas, carreteras, restaurantes, todo muy bien, el desayuno esta bien, muy buena opción en relación a calidad-precio

Cons:

Tengo una duda sobre un cargo adicional de 50 USD que tengo en mi tarjeta, la habitación la pague antes de llegar, pero al llegar se me hizo un cargo adicional, no se si solo fue como depósito en garantía y si es que se va a reembolsar.

2026-08-03 • via Nuitee
M
Martha • family_with_children • us
1
The worst experience in hotels i have atayed
Pros:

Nothing

Cons:

They don’t have the services the say online, the receptionist was rude and laughing after we asked him questions it was a BAD experience this hotel is not worth it, look for another hotel DO NOT go to this one

2026-07-25 • via Nuitee
N
Nava • solo_traveller • mx
10
2026-07-25 • via Nuitee
M
Metcalf • solo_traveller • us
7
Pros:

Great breakfast! Clean room

Cons:

No towels in room. Took forever to check in. Loud.

2026-07-19 • via Nuitee
H
HERNANDEZ • solo_traveller • mx
8
2026-07-15 • via Nuitee