Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Delicious breakfast
Cons:
Small shower
Limited amenities for the price

Categories

Cleanliness
9.16
Reviews mention cleanliness positively, stating rooms are cleaned every day.
Service
9.63
Many reviews highlight the exceptional friendliness and helpful nature of the staff.
Location
9.67
Guests appreciate the prime location with stunning views and accessibility to attractions.
Room Quality
9.12
Guests highlight spacious rooms with good views and comfortable beds.
Amenities
8.65
Amenities are generally well-received, though some find limitations in facilities.
Value for Money
9.11
Overall positive sentiments about cost-effectiveness, with high ratings on breakfast and service.
Food and Beverage
9.16
Breakfast is frequently praised for its quality and variety.
Overall Experience
9.13
General consensus indicates a highly satisfactory experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:06

Property Description

Luxurious Accommodation
Experience modern and bright rooms with stunning sea or garden views. Enjoy amenities such as a flat-screen TV, minibar, and free Wi-Fi.

Relaxation and Recreation
Unwind in the on-site hot tub or indulge in a rejuvenating massage. For the active traveler, a tennis game at a nearby hotel can be arranged.

Dining and Leisure
Savor traditional regional cuisine at the hotel's restaurant, offering indoor, poolside, or terrace dining options. Start your day with a delicious buffet breakfast.

Ready to experience a blend of luxury and tranquility at Best Western Hotel Syrene? Book your stay now for an unforgettable getaway.

Important information:

Please note for early departures the total price of the reservation will be charged.

Children under 12 years of age can access the swimming pool from 09:30 to 13:30 and from 16:30 to 18:30.

For reservations of more than 4 rooms, a nonrefundable prepayment of 30 % is required.Swimming pool: Closed from Sat, Oct 24, 2026 until Thu, Apr 15, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 379 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.67
Room Quality: 9.12
Amenities: 8.65
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.13
E
Elif • family_with_children • tr
10
Pros:

Çalışanlar çok iyi çok güzel karşılandık. Otelin konumu adanın en güzel yerinde. Odalar tertemiz. Kahvaltısı italyan kahvaltılarına göre gayet yeterli doyurucu. Havuza geçiyosunuz çalışanlar hemen havlunuzu getiriyor. Checkout yaptıktan sonra istediğiniz kadsr havuzumu kullabilirsiniz. Duşumuz tuvaletimiz dışarda var diyolar. Teşekkür ederiz.

Cons:

Sadece wifi daha iyi olabilir

2026-05-30 • via Nuitee
J
john • couple • us
9
Lovely hotel with lots of great amenities in the heart of Capri.
Pros:

The hotel is in an excellent location in the town of Capri about a 8 minute walk from the top of the funicular. Facilities all top notch with a beautiful pool and casual patio area.

Breakfast on the restaurant terrace was wonderful, although the food selection was a little disappointing. Staff was great.

Our room was a very good size with a decent sized balcony overlooking the ocean.

Cons:

We did not get the view/balcony we expected from the images for the room type selected on booking.com. This caused a minor issue upon arrival. Hotel management helped to resolve the issue.

We were advised to contact the hotel directly to confirm our choice. (This seems to be a common thing on booking, inability to match images with specific rooms)

2026-05-28 • via Nuitee
M
Marina • solo_traveller • br
8
Razoável
Pros:

Da gentileza dos funcionários

Cons:

O café da manhã

2026-05-25 • via Nuitee
H
Huda • solo_traveller • sa
10
2026-05-25 • via Nuitee
J
JULIANA • couple • br
10
Pros:

Café da manhã maravilhoso. Limpeza do quarto impecável. Funcionários solícitos.

2026-05-25 • via Nuitee
R
Roberto • couple • br
9
Pros:

Localização excelente,funcionários limpeza

2026-05-20 • via Nuitee
R
richardson • solo_traveller • us
10
Pros:

Hotel is beautiful ❤️ and convenient to fabulous shops and restaurants 🌞

2026-05-20 • via Nuitee
M
Maria • couple • it
9
Pros:

La colazione

2026-05-20 • via Nuitee
G
Gianpiero • solo_traveller • it
10
Pros:

tutto, albergo posizione pulizia gentilezza

2026-05-17 • via Nuitee
O
Osvaldo • solo_traveller • ar
9
2026-05-17 • via Nuitee
H
Henrique Antonio • couple • br
10
Hotel dos sonhos!!
Pros:

Hotel lindo!! Arquitetura única, perfeito em cada detalhe.. muito bem localizado, limpo, otimo cafe da manha e com funcionários muito queridos e atenciosos!! Adoramos tudo, nos sentimos em casa e bem-vindos. Com certeza indicaremos para nossos amigos e familiares!

2026-05-16 • via Nuitee
D
Dragana • extended_group • rs
10
2026-05-16 • via Nuitee
T
Tracey • solo_traveller • gb
9
2026-05-14 • via Nuitee
M
Maryna • couple • ua
8
Классное местоположение в центре города.
Pros:

Местоположение прекрасное на центральной улице Капри, лимонный сад создает приятный вайб, вид на море из номера прекрасный!

Cons:

Завтрак слабы-итальянский скромный.

2026-05-14 • via Nuitee
T
Thalita • solo_traveller • br
10
Pros:

Acomodação é perfeita para uma pessoa , o quarto é muito bom o hotel é muito lindo e os funcionários são muito gentis!

2026-05-13 • via Nuitee
A
Airida • solo_traveller • lt
10
Pros:

Beautiful hotel, room has everything you need, great service, breakfast, pool...

Cons:

-

2026-05-12 • via Nuitee
J
Janina • couple • at
9
2026-05-12 • via Nuitee
C
Cristiane • solo_traveller • br
10
Maravilhoso, voltaria MIL vezes.
Pros:

De tudo. Hotel excepcional de bom, voltaria mil vezes. Só dei nota Dez porque não tinha maior.

Cons:

De absolutamente nada.

2026-05-11 • via Nuitee
R
Razvan Dinu • family_with_children • ro
8
Ok
Pros:

The location, right in the center of Capri.

Cons:

Feels overpriced for what it offers.

2026-05-11 • via Nuitee
N
Nataliê • extended_group • br
10
Uma hospedagem que entrega qualidade do início ao fim.
Pros:

Atendimento, conforto, localização e limpeza.

2026-05-10 • via Nuitee