Red Roof Inn PLUS+ St. Augustine

Hotels
•
Red Roof PLUS
7.2 (861 reviews)
2445 State Road 16 , St. Augustine , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Pet friendly
Location
Polite staff
Cons:
Dirty rooms
Roaches
Poor Service

Categories

Cleanliness
5.41
Multiple mentions of unclean rooms, roaches, and overall poor hygiene standards.
Service
9.88
The staff was polite and did their job, though there were complaints about the management.
Location
8.92
Location was generally okay, easy off the highway but complicated to find.
Room Quality
6.37
Rooms were described as dirty and in poor maintenance.
Amenities
7.4
False advertising on a spa, and limited availability of food and drinks.
Value for Money
6.36
Guests felt the hotel was overpriced for the quality received.
Food and Beverage
6.41
Awful coffee in rooms and no breakfast available.
Overall Experience
6.88
Overall experience was poor, with many guests unhappy with various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:12

Property Description

Complimentary WiFi and Convenient Location
Red Roof Inn PLUS+ St. Augustine I-95 offers complimentary WiFi and is just a 3 minutes' drive from St. Augustine Outlets. Stay connected and explore the nearby attractions with ease.

Business Center and Helpful Staff
The hotel provides a business center with printing, copying, and fax services for your convenience. Additionally, the 24-hour front desk staff is always ready to assist you with any queries or needs during your stay.

Easy Access to Historic Sites
Enjoy easy access to popular attractions like Castillo de San Marcos, Flagler College, and the Spanish Quarter Museum. Let the sightseeing trolleys, conveniently picking up at the hotel, take you on a memorable journey through the historic district.

Book your stay at Red Roof Inn PLUS+ St. Augustine I-95 for a comfortable and convenient experience.

Important information:

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 861 reviews
Cleanliness: 5.41
Service: 9.88
Location: 8.92
Room Quality: 6.37
Amenities: 7.4
Value for Money: 6.36
Food and Beverage: 6.41
Overall Experience: 6.88
D
David • couple • us
3
2026-05-31 • via Nuitee
I
Ian • family_with_children • us
7
Pros:

value of the room. the front desk staff Tpnya was very nice. The manager was accommodating as was the maintenance man. nothing else.
close proximity to the main city.

Cons:

there was no plug in the bath tub.
The door key did not always work
Big flaw. The pool was broken and my 2 year old granddaughter was with us and could not enjoy the pool

2026-05-28 • via Nuitee
A
Addie • solo_traveller • us
1
Trashy
Pros:

There was nothing to like

Cons:

Everything. The hotel was trashy and false advertisement all around. Bathroom door didn't close. Drug deals in parking lot. Used needles in parking lot. Dirty. No pool yet advertised a nice working pool.

2026-05-28 • via Nuitee
C
Christina • couple • us
8
I would happily stay again
Pros:

Lots of pet friendly outdoor areas :) I have stayed here several times over the last few weeks due to working in the area, the rooms I have stayed in at this facility have always been CLEAN, had HOT water, COMFY BEDS, and plenty of towels and working AC. Easy access to the highway, lots of things to do close by.

Cons:

Lots of guests in the hallway hanging out smoking all types of stuff that makes it smell badly, sometimes coming in through the air conditioner.

2026-05-27 • via Nuitee
L
Lietz • extended_group • us
8
2026-05-26 • via Nuitee
J
John • solo_traveller • us
6
Pros:

A cama não é alinhada a parte da cabeceira é funda vc vai dormir com a perna mais alta q a cabeça

2026-05-18 • via Nuitee
G
Gilmer • solo_traveller • us
10
Pros:

Nice comfy bed and Netflix was 👍😎

Cons:

N/A

2026-05-15 • via Nuitee
D
Dennis • couple • us
8
2026-05-11 • via Nuitee
R
Ralph • solo_traveller • us
7
It was Ok, too many smokers sitting around at all hours.
Pros:

Good location, fairly easy on/off of 95. Close to shopping and fast food. You can walk to the Premium outlet mall that is across the street.

Cons:

Even though the rooms are nonsmoking, all of the smokers just sit outside their door and puff away and listen to their electronic devises at all hours. The smell of the cigarettes still comes in the room thru the ac vents.

2026-05-11 • via Nuitee
K
Katelyn • couple • us
8
2026-05-08 • via Nuitee
N
Nicole • couple • us
10
2026-04-27 • via Nuitee
T
Tina • solo_traveller • us
1
Checked out early due to conditions
Pros:

Value rate

Cons:

Lock on door was broken move 1st room due to next door guest smoking cigarettes
2nd room had cigarette stains on bathtub mold in bathroom stained windows curtains small in room TV pillows flat and very small like throw pillows 18 wheeler outside room running truck starting at 4am

2026-04-26 • via Nuitee
L
Leisa • couple • us
6
Pros:

It was very far from the events we had to do but ok.

2026-04-24 • via Nuitee
N
Nicole • couple • us
10
2026-04-23 • via Nuitee
K
King • solo_traveller • us
4
Pool was down my whole stay
Pros:

The staff is great clean rooms and quick responses

Cons:

No pool activity and there was an incident that happen woke me up out my sleep along with the rest of the motel a man was beating on theses ladies in the room 2 doors down

2026-04-21 • via Nuitee
D
Don • solo_traveller • us
3
Pros:

Sheets were stained. bathtub missing plug and worn

2026-04-21 • via Nuitee
C
Christina • family_with_children • us
8
2026-04-20 • via Nuitee
I
Ismary • couple • us
4
N me gustó
Pros:

La ubicación está buena pero deberían arreglar más el hotel

Cons:

Hay demasiada peste a cigarro en los pasillos en la habitación adentro se sentía la peste del cigarro y también encontramos cucarachas en el lava mano todo sucio la sábana estaban como manchadas 😢

2026-04-20 • via Nuitee
C
Christina • couple • us
9
We were thankful to know we could count on a clean comfortable room each time we stayed .
Pros:

Fair and reasonably priced. Location is easily accessible to the interstate, beach restaurants and shopping .
We have had to stay here several times over the last six weeks to repair and prepare a house we are selling . Even with late arrivals and very late work hours we were always able to access staff if needed, find safe and convenient parking, have hot showers and tumble exhausted into a clean, comfortable bed with decent air conditioning or heat as needed. We also appreciated the very large grassy area for walking our puppies .

2026-04-14 • via Nuitee
M
Morgan • couple • us
1
Horrible
Pros:

Off Sr-16 behind Taco Bell

Cons:

The staff, the shower faucet was broken, and rudeness over all.

2026-04-13 • via Nuitee