Best Western Cedar Park Inn

Hotels
•
Best Western
7.1 (1160 reviews)
5116 Gateway Boulevard , Edmonton , CA
+1 780-434-7411

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location (near stores, hospitals, south side)
Comfortable beds and generally clean, quiet rooms
Helpful and friendly staff in several instances
Good value for the price
Cons:
Serious cleanliness issues (black mold, musty smells, roof leak)
Inconsistent/poor housekeeping and front-desk responsiveness
Breakfast management problems (items running out, messy service)
Limited/closed amenities (restaurant) and tight parking

Categories

Cleanliness
4.5
Multiple reports of serious issues: black mold in bathroom, musty/moldy smells, a roof leak soaking the room and belongings, and inconsistent housekeeping (missed trash and towels).
Service
8.8
Mixed but generally positive: several guests reported helpful, friendly staff who assisted with luggage and mobility, though there are complaints about front-desk responsiveness regarding maintenance/complaints.
Location
8.8
Consistently praised: close to south side, stores, grocery, and a short drive to hospitals—convenient for many guests.
Room Quality
7.2
Rooms frequently described as clean, quiet, and comfortable with good beds, but some reports of sagging mattresses, window-area damage, and isolated musty odors.
Amenities
6
Mixed/weak: restaurant reported closed, parking described as tight, elevator card access confusion, and inconsistent management of breakfast service.
Value for Money
8
Several guests noted the hotel is affordable for what it offers and called it 'cheap for a good place to stay'—generally perceived as good value despite some issues.
Food and Beverage
6.3
Inconsistent breakfast experiences: multiple complaints about items running out and poor management, though some guests enjoyed a varied continental offering and waffle station.
Overall Experience
7.2
Mixed overall: many positive stays with comfortable rooms and helpful staff, but significant cleanliness and breakfast/amenity problems lowered satisfaction for other guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location and Modern Amenities
Located near Gateway Boulevard North and Calgary Trail, the Best Western Cedar Park Inn offers free Wi-Fi, an indoor pool, and is just 12 km from West Edmonton Mall.

Comfortable Rooms and Essential Features
Each room includes a cable TV, desk, microwave, and en suite bathroom with free toiletries and a hairdryer for your convenience.

Exceptional Services and Facilities
Enjoy 24-hour front desk assistance, a business centre, fitness centre, on-site restaurant, and bar. With Rexall Place a short drive away and the University of Alberta within 5 km, the Cedar Park Inn Best Western is the perfect choice for your stay.

Book now for a memorable experience at our hotel!

Important information:

Upon check-in, a government-issued photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note this property does not accept cash, debit, Visa debit or pre-paid credit cards as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YEG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 1160 reviews
Cleanliness: 4.5
Service: 8.8
Location: 8.8
Room Quality: 7.2
Amenities: 6
Value for Money: 8
Food and Beverage: 6.3
Overall Experience: 7.2
K
Kaylee • couple • ca
2
Cons:

There was a leak in the roof outside of our room which leaked into our room and the floor inside our room was soaking wet. Which we didn't notice until we had put our stuff down and soaked our bag and socks. I reported it to the front desk and the girl kind of looked at me but offered no solution. I asked for someone to call me to discuss it but never did. We also never had anyone come in and clean our room. I had to go to the front desk to ask for more towels. I got towels and when we came back later that day someone had made the bed, but did not empty garbages or take the old towels that were piled in the bath tub. The breakfast was awful, they ran out of multiple items (waffle mix, hashbrowns and we had to ask for items for the coffee)

2026-10-30 • via Nuitee
I
Iefemena • solo_traveller • ca
7
2026-10-29 • via Nuitee
L
Lori • couple • ca
4
2026-10-28 • via Nuitee
N
Nichelle • family_with_children • ca
10
2026-10-27 • via Nuitee
S
Stuart • solo_traveller • ca
3
Not the place to come for a good sleep.
Pros:

Close to the south side.

Cons:

Room was too hot and I couldn’t adjust the temperature. Had to open the window which meant street noise. Sheets were too short for the bed. Didn’t sleep well. Breakfasts used to be good quality and had table service. Has been replaced with a cheap self service version. Seems like there is new ownership trying to save costs at the expense of the customer?

2026-10-24 • via Nuitee
B
Bruna • couple • br
7
Pros:

Localização boa, quarto confortável, banheiro e chuveiro muito bom. Café simples e gostoso.

Cons:

Somente a cama não era tão boa pois afundava muito, mas é a única critica.

2026-10-23 • via Nuitee
高 • family_with_children • ca
9
2026-10-21 • via Nuitee
J
Josiah • couple • ca
9
2026-10-20 • via Nuitee
G
Gbenga • couple • ca
10
2026-10-18 • via Nuitee
A
Amanda • family_with_children • ca
10
Beautifully pleasant amd exceeds comfort expectations
Pros:

Close to stores like shoppers and groceries

Cons:

I got stuck in the elevator bc i did t understand to scan my card to go up lol

2026-10-18 • via Nuitee
M
Maeghan • solo_traveller • ca
8
Pros:

room was clean, quiet and the bed was comfortable.

2026-10-14 • via Nuitee
D
Darwish • solo_traveller • ca
1
2026-10-14 • via Nuitee
M
Moro • solo_traveller • ca
3
Pros:

Location

Cons:

Breakfast was a mess with food not being managed well for the two days we were there

2026-10-13 • via Nuitee
R
Raveen • couple • ca
9
2026-10-13 • via Nuitee
W
Wenamer • family_with_children • ca
10
Pros:

The room and the bed.

2026-10-13 • via Nuitee
B
Bryan • couple • ca
3
Black mold
Cons:

The fact that there is black mold the bath room to left side of toilet. Black mold is very serious and can cause major health issues.

2026-10-12 • via Nuitee
G
George • solo_traveller • nl
10
2026-10-12 • via Nuitee
R
Ron • couple • ca
5
2026-10-12 • via Nuitee
L
Lynda • extended_group • ca
4
Disappointed with the amenities.
Pros:

The location

Cons:

The room smelled musty and moldy. There was damage in the room by the window and the restaurant was never open

2026-10-12 • via Nuitee
C
Christopher • couple • ca
10
excellent service, cheap for a good place to stay.
Pros:

everything

Cons:

nothing, just that the parking spot is tight😊

2026-10-11 • via Nuitee