Best Western Swiss Cottage Hotel

Hotels
Best Western
8.1 (3506 reviews)
4 Adamson Rd, Swiss Cottage , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Spacious rooms
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.56
Several reviews mentioned that the hotel was dirty and not well maintained.
Service
9.03
Consistently praised for friendly and helpful staff.
Location
9.07
Multiple reviews emphasized the excellent location, close to public transport.
Room Quality
7.52
Rooms were described as spacious but some mentioned uncomfortable beds.
Amenities
8.05
Breakfast and overall hotel comfort noted in several reviews.
Value for Money
8.01
Reviews reflected the pricing as reasonable for the location.
Food and Beverage
8.06
Breakfast received positive mentions, though some found it a bit pricey.
Overall Experience
8.53
General sentiment was positive, but with some significant concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Convenient Location

Located just metres from Swiss Cottage London Underground Station, our charming Victorian town house offers a quiet yet convenient stay for our guests. Situated on a peaceful residential street outside London's Congestion Charge Zone, you can easily explore popular areas like Camden and Hampstead.

Unique En Suite Rooms

Individually decorated with Victorian furniture, each en suite room at Best Western Swiss Cottage Hotel exudes its own charm. Complete with modern amenities like a hairdryer, TV, and tea/coffee facilities, you'll enjoy a comfortable and memorable stay.

Stylish Bar/Lounge

Unwind in our stylish bar/lounge, adorned with antiques, a grand piano, and beautiful oil paintings. Perfect for a relaxing evening, this elegant space adds a touch of sophistication to your stay.

Experience the charm and comfort of our Victorian town house - book your stay at Best Western Swiss Cottage Hotel today!

Important information:

On street parking is available between 18:30 and 09:00 weekdays and between 13:30 on Saturday and 09:00 on Monday morning.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 3506 reviews
Cleanliness: 6.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.53
P
Prue Burke couple gb
8
2026-06-20 via Nuitee
I
ION couple ro
8
Am petrecut un sejur placut, locația aproape de stația de metrou
Pros:

Mic dejun satisfacator

2026-06-20 via Nuitee
M
Marie couple fr
8
cosy et pratique!
Pros:

Emplacement idéal au pied du metro Swiss cottage, quartier sympa à côté du parc
Primrose Hill, on recommande le sunday roast du Pub The Washington à 10mn à pied

Cons:

L'ascenseur en panne! quelques problèmes de connexion de la TV dans la chambre

2026-06-19 via Nuitee
T
Touringos solo_traveller cy
7
Fair
Pros:

Locations and how the hotel looks. Right next to the underground.

Cons:

The room had a bad smell and the carpet had many stains and dirt that was disgusting. Generally staff was good except one that was very bossy in morning breakfast.

2026-06-19 via Nuitee
C
Christine family_with_children gb
8
Lovely hotel in a great location
Pros:

Lovely large room. Lovely friendly staff. Nice and quiet. Fabulous location.

2026-06-19 via Nuitee
K
Kathleen solo_traveller fr
10
2026-06-19 via Nuitee
V
VickyT4567 solo_traveller gb
7
Great for Wembley
Pros:

This was a great location for Wembley Stadium, really easy to access the jubilee line. On a quiet street just off the main road.

Cons:

I stayed in the accessible room opposite reception which was a little loud at times but also very spacious. Didn't take the breakfast as £16.99 seemed pretty steep.

2026-06-19 via Nuitee
B
Bogdan couple gb
7
Suited us for short stay.
Pros:

Location.
Big airy room.

Cons:

Bathroom - no air filter for shower or light over mirror.
Asked for winter duvet to be replaced with lighter one but told nothing available.

2026-06-18 via Nuitee
T
Therèse couple be
9
Une chouette expérience
Pros:

Ambiance cosy et le personnel extra

Cons:

Rien

2026-06-18 via Nuitee
J
julien michael couple fr
8
2026-06-17 via Nuitee
M
Michael solo_traveller gb
7
Cons:

Low pressure water supply to the shower

2026-06-16 via Nuitee
I
Inka solo_traveller fi
8
2026-06-15 via Nuitee
C
Cerys couple gb
10
Love the quirkiness and the the old fashioned style of the hotel.
Pros:

We particularly like Swiss Cottage as we love the tree lined street, open bedroom windows (no air conditioning) and the staff are always very friend. A shout out to Beatrice on reception and Dawn in the dining room for breakfast! Very committed, helpful and organised members of staff.

Cons:

Rooms could do with updating in terms of decoration but love the quirkiness of the hotel! The TV reception was quite poor and just a small note to say that our kettle did not turn off itself and could be a fire hazard.

2026-06-15 via Nuitee
C
Charlotte couple gb
7
Great value for money
Pros:

Location is good. Three stops on the super fast Jubilee Line and you are in Bond Street, or anywhere else for that matter.

Cons:

Its a bit tired but it has everything.
No fridge in room though.

2026-06-15 via Nuitee
H
Hall solo_traveller gb
7
Well placed characterful hotel
Pros:

Old world charm

Cons:

Shower was very basic

2026-06-15 via Nuitee
J
Jeanette solo_traveller gi
9
nice and comfortable stay
Pros:

friendly staff at the reception and bar area

2026-06-15 via Nuitee
M
MARINA family_with_children ch
9
2026-06-15 via Nuitee
B
Brian couple gb
9
Pros:

Good breakfast, professional and friendly staff.

Cons:

Like majority of hotels they don't clearly label the shower soap and shampoo dispensers.

2026-06-15 via Nuitee
S
Sophie family_with_children fr
6
2026-06-15 via Nuitee
E
Elena couple gb
9
2026-06-14 via Nuitee