Best Western Plus Bessemer

Hotels
Best Western Plus
8.6 (428 reviews)
5041 Academy Lane , Bessemer , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.43
There were complaints about smoke odors and unclean rooms, indicating a below-average standard.
Service
9.4
Multiple reviews praised the friendly staff and good service, supporting a high rating.
Location
8.94
The location was frequently noted as convenient with nearby restaurants.
Room Quality
7.89
Rooms were described as dated and needing improvement, affecting the overall quality.
Amenities
8.92
General satisfaction with amenities like coffee and breakfast options.
Value for Money
8.38
Some concerns about charges and pricing relative to room quality.
Food and Beverage
8.93
Breakfast was frequently praised, contributing to a positive rating.
Overall Experience
8.9
Majority of guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:49

Property Description

Deluxe Continental Breakfast
Start your day right with a deluxe continental breakfast at the Best Western Plus Bessemer. Enjoy a variety of delicious options to fuel your adventures in Central Bessemer.

Relaxing Outdoor Pool
Unwind and soak up the sun at our outdoor pool. Whether you want to take a refreshing dip or lounge poolside with a beverage, our pool area is the perfect spot to relax during your stay.

Convenient Amenities
From free Wi-Fi to a business center and 24-hour reception, we ensure your stay is as convenient as it is comfortable. Our pet-friendly hotel also offers vending machines for quick snacks and beverages.

Experience comfort and convenience at the Best Western Plus Bessemer. Book your stay now and make the most of your visit to Central Bessemer!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 428 reviews
Cleanliness: 7.43
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.9
F
frederick extended_group us
10
It was wonderful
Pros:

Great view

Cons:

Good

2026-08-28 via Nuitee
J
Janteka family_with_children us
3
2026-08-12 via Nuitee
J
Jennifer solo_traveller us
8
Pros:

Great

Cons:

Great

2026-08-10 via Nuitee
Y
Y9314JEgregoryb Family
2
Terrible Ownership and Customer Service
Pros:

The facility was in deplorable condition, and the front desk customer service was atrocious. My room was assigned on the second floor. When I arrived upstairs, the carpet and entire floor reeked of carpet cleaner and marijuana, which caused me to get a headache. The second floor also had no air-conditioning except directly in the rooms . I tried to get used to it, and even went down stairs to the gym, which had nothing but broken machines and a few weights. After returning and having been t here for a couple of hours, I decided to complain. When I complained at the customer service desk, I got tremendous pushback, a rolling of eyes, no smiles, only contempt. I then attempted to get a refund, but I was denied because I had been there for almost "3 hours". The front desk person called the manager, who said she did not have time to talk, so the front desk then called the owner, who talked to me with great disdain, just like the front desk. He said he would offer me a partial refund after he came into the office the next day. I left and found another place that provided much better customer service and a clean facility. The next morning I had to continue my travel. At about 1030, after I had been gone for almost two hours, the owner sent an email offering me a $25.00 refund, which was about 1/4 of the cost of the room. It's not about the money. It's about the principle. Not only was the place disgusting, but the owner on down to the front desk personnel were unkind and disrespectful. Avoid this place at all costs.

2026-08-07 via Tripadvisor
J
Jennifer solo_traveller us
9
2026-08-04 via Nuitee
A
Ashley couple us
10
2026-08-03 via Nuitee
G
Greg solo_traveller us
10
Pros:

Friendly staff, accommodating

Cons:

Carpet, holds onto dirt and germs

2026-07-24 via Nuitee
J
Jaden solo_traveller us
10
Pros:

The women at the front desk was literally the sweetest women ever!
She was very helpful and told me everything I needed to know.

2026-07-24 via Nuitee
A
Aubrey couple us
10
Pros:

It’s was easy to find

Cons:

Everything was great

2026-07-18 via Nuitee
S
Sharon family_with_children us
9
2026-07-17 via Nuitee
T
Ti’Khalia family_with_children us
10
2026-07-13 via Nuitee
C
Clara couple us
5
I was not pleased with my stay. The price did not equal the quality of the hotel.
Pros:

Check in was good. Staff was very nice.

Cons:

The bed did not sleep well. It was hard to close the bathroom door.

2026-07-12 via Nuitee
J
Jones solo_traveller us
1
Pros:

Nothing the rooms were dirty

Cons:

The lady at the front desk

2026-07-09 via Nuitee
N
Natalia extended_group us
6
2026-07-01 via Nuitee
A
Angela family_with_children us
10
My granddaughter didn’t want to leave
Pros:

Everything

2026-06-29 via Nuitee
M
Moe couple us
1
2026-06-26 via Nuitee
J
Jasmine family_with_children us
5
2026-06-23 via Nuitee
M
Myles couple us
10
Pros:

Breakfast was great!

2026-06-21 via Nuitee
M
Marcia couple us
7
2026-06-16 via Nuitee
C
Charyl solo_traveller us
9
Pros:

Location and convenience

Cons:

Friendly staff and near by shopping

2026-06-13 via Nuitee