NH Brussels Stéphanie

Hotels
•
NH Hotels
8.2 (1793 reviews)
Rue Jean Stas 32 , Brussels , BE

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options
Noise from the street

Categories

Cleanliness
7.66
Guests mentioned issues with bathroom cleanliness and maintenance.
Service
9.13
Multiple reviews praised the helpful and friendly staff.
Location
8.67
The location is convenient with good access to public transport and local areas.
Room Quality
8.12
Rooms are spacious and comfortable, though some cleanliness improvements noted.
Amenities
7.65
Some amenities like the breakfast were criticized for being limited.
Value for Money
8.11
Good price-quality ratio for a hotel in this location.
Food and Beverage
7.66
Breakfast options received mixed reviews regarding quality and variety.
Overall Experience
8.63
Guests generally enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:49

Property Description

Central Location in Avenue Louise Shopping District
NH Stephanie is ideally situated in the heart of the bustling Avenue Louise shopping district, just a stone's throw away from Louise Metro Station.

Modern Rooms and Cozy Bar
Enjoy a comfortable stay in our modern rooms equipped with a flat-screen TV, minibar, work desk, and tea/coffee making facilities. Unwind at our cozy bar featuring a fireplace and a selection of Belgian beers.

Convenient Amenities and Nearby Attractions
With free WiFi, air conditioning, and wooden floors, NH Stephanie ensures a convenient and pleasant stay. Explore nearby attractions such as the Magritte Museum and Brussels-South Train Station, both within walking distance.

Book your stay at NH Stephanie now for a delightful experience in Brussels!

Important information:

For special requests, please contact the hotel directly. Guests can request smoking rooms upon arrival. They are subject to availability and need to be confirmed by the hotel. The name on the credit card used to the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of Eur €25 per pet per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 110
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 1793 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
S
SONIA • couple • it
7
Pros:

Camera, staff

Cons:

I lavori in corso

2026-09-19 • via Nuitee
B
Basathu Mbongwe • solo_traveller • bw
8
Pros:

City central

Cons:

My bathroom shower was not working, took forever to fix it

2026-09-13 • via Nuitee
M
Mamaissa • couple • be
10
2026-09-08 • via Nuitee
J
José • solo_traveller • es
8
Una ubicación muy buena cerca del centro
Pros:

Pese a que el hotel estaba en reformas, nos sirvieron el desayuno diariamente en la habitación

Cons:

las obras que se están llevando a cabo, aunque serán por un bien mejor

2026-09-07 • via Nuitee
D
Darrius • solo_traveller • us
6
2026-09-07 • via Nuitee
D
Dumupa Gihan • solo_traveller • ch
5
Très mauvais souvenirs .
Pros:

Le lit était confortable ,
L’emplacement.

Cons:

L’accueil était très désagréable .
Mr.P ( un Mr d’un âge avancé qui travaille là depuis 16 ans)nous parlait sans respect et nous a même proposé d’aller voir ailleurs si nous n’étions pas contents.
Le hall de l’hôtel est en travaux( chantier) ; bruits des ouvriers, sonneries qui dérangent alors qu’on a bien posé la fiche «  ne pas déranger.. » ; pas de petits déjeuners car la salle de restauration est en travaux . Mini bar vide sans même une bouteille d’eau. Linges de salle bains délavés, chasse d’eau sans débit d’eau suffisante…
On était pas prévenu de tous ces désagréments quand on faisait la réservation.
Le jour du départ,la réceptionniste( une dame très correcte)nous a présenté des excuses, et nous a dit que l’hôtel allait être fermé pendant 1 semaine pour cause des travaux à partir du 07 septembre.

2026-09-06 • via Nuitee
A
ALICIA • extended_group • es
5
Bien
Pros:

La habitación y atención personal muy bien, pero zona recepción y salones en reforma por lo que no puedo valorarlo.

Cons:

Que lo estaban reformando

2026-09-05 • via Nuitee
Z
Zaharia • solo_traveller • ro
10
Exceeded my expectations
Pros:

Everything was amazing!!!! The room was super spacious, the staff were extremely friendly, and the whole process was smooth. Location wasn't bad for Brussels either.

Cons:

/

2026-09-01 • via Nuitee
J
JEAN KAHASHA - KA - NZONGA • solo_traveller • be
8
2026-08-31 • via Nuitee
M
MamisaT • solo_traveller • fr
8
2026-08-30 • via Nuitee
V
Vincent • solo_traveller • de
5
2026-08-26 • via Nuitee
H
Hanzhi • couple • gb
10
2026-08-25 • via Nuitee
P
Pola • extended_group • gb
8
Pros:

Excellent location, close to shops, restaurants and transport.

Cons:

Wasn’t informed of construction at the hotel at time of booking. Some minor inconveniences.

2026-08-24 • via Nuitee
P
Paolo • solo_traveller • it
8
2026-08-24 • via Nuitee
B
Brahim • extended_group • nl
8
2026-08-19 • via Nuitee
M
Michel • family_with_children • fr
9
C'est notre 2éme séjour dans cet hôtel, preuve que nous aimons
Pros:

Hôtel bien situé proche du métro et loignes de bus vers centre historique.
Personnel attentif aux demandes et aidant
Très bon petit déjeuner
Chambres de bonnes dimensions et bien équipées.

Cons:

Une rénovation en cours devrait améliorer le confort dess salles de bain un peu vieillissantes

2026-08-18 • via Nuitee
V
vera jiménez • couple • es
9
2026-08-15 • via Nuitee
P
PAOLO • family_with_children • it
9
2026-08-11 • via Nuitee
J
Josiane • family_with_children • nl
8
Satisfaisant
Pros:

Location
Availability of the staff

Cons:

Everything was fine

2026-08-10 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-08-09 • via Nuitee