Brook Mollington Banastre Hotel & Spa

Hotels
6.6 (2604 reviews)
Parkgate Road, Mollington , Chester , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent staff
Free parking
Nice and comfy rooms
Cons:
Poor cleanliness
Substandard food
Cold amenities

Categories

Cleanliness
3.55
The rooms had issues with mould, dampness, and cold temperatures.
Service
9.99
Staff were consistently described as amazing and helpful.
Location
9.06
Great location just outside of Chester.
Room Quality
4.51
Room issues reported such as broken bed and cold temperatures.
Amenities
6.54
The SPA area was cold and not usable.
Value for Money
7.5
Decent for a one-night stay but the facilities could be improved.
Food and Beverage
4.55
Breakfast was very poor with substandard food quality.
Overall Experience
7.12
Mixed experience; staff quality mitigated some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:55

Property Description

Luxurious Country-House Hotel
Located just 3.2 kms from Chester's city centre, Brook Mollington Banastre Hotel & Spa offers a tranquil escape with modern amenities.

Indulgent Spa and Dining
Relax in the indoor swimming pool or pamper yourself at the spa. Enjoy modern cuisine at the Garden Room Restaurant or unwind with afternoon tea at the lounge bar.

Convenient Location
With free Wi-Fi, free parking, and easy access to the M56 motorway, this historic hotel is a short drive from Cheshire Oaks Shopping Outlet, Chester Zoo, and Chester Racecourse.

Experience comfort and convenience at Brook Mollington Banastre Hotel & Spa - book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for £15 per person per night when using an existing bed.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 2604 reviews
Cleanliness: 3.55
Service: 9.99
Location: 9.06
Room Quality: 4.51
Amenities: 6.54
Value for Money: 7.5
Food and Beverage: 4.55
Overall Experience: 7.12
R
Rebecca • couple • gb
6
Pleased with stay overall, location was good and staff were lovely. Hotel was clean but felt tired and in need of a reva
Pros:

Easy to get to
Good location
Got our moneys worth
Bed was a good size
Telly worked with apps
Staff friendly
Room service
Free WiFi and parking
Cleaner came in to make bed and replace towels

Cons:

Window didn’t latch properly
Soundproofing was poor
Doors slammed with force, making a lot of noise
Key card took multiple attempts to work

2026-05-23 • via Nuitee
J
Julie • extended_group • gb
8
2026-05-23 • via Nuitee
J
Jade • family_with_children • gb
6
2026-05-22 • via Nuitee
C
Cynthia • family_with_children • gb
1
They even want to charge me £5 for breakfast for my son four years old
Pros:

The swimming pool because. my son Love to swimming

Cons:

Everything very poor standard when I book the hotel I book with breakfast but when I get there they said I did not book with breakfast. I have to pay £10 for breakfast separate why the breakfast anywhere is not up to standard. I did not sleep properly because when people is walking past, you can hear them they end up changing my room still the same noise not very happy

2026-05-22 • via Nuitee
S
Sarah • couple • gb
9
It was a great way to celebrate our anniversary
Pros:

Amazing facilities and staff

Cons:

There wasn’t anything we didn’t like

2026-05-21 • via Nuitee
A
Andrew • solo_traveller • gb
1
Absolute dump for £100 a night
Pros:

The evening meal was nice but only 1 member of staff serving so didn’t get offered a sweet menu

Cons:

Dirty, noisy and the mattress was like something you would find in the woods. Someone smoking weed on the fire escape that wafted in all night. Saniflow toilet system going off all night (very loud)

2026-05-21 • via Nuitee
M
Mary • couple • gb
8
A pleasant short stay at a reasonable price.
Pros:

The staff were extremely friendly and helpful. They made sure we had a very accessible room and bathroom. The setting and grounds were very pleasant. The swimming pool and spa was free and lovely to use. The dinner was delicious- particularly the lamb shank.

Cons:

There could have been a wider choice of food at breakfast.

2026-05-20 • via Nuitee
L
Lee-Ann • solo_traveller • gb
10
Pros:

This was a great hotel, excellent value for money and the staff were amazing.

Cons:

The mattress could of done with an upgradre

2026-05-20 • via Nuitee
D
Declan • solo_traveller • gb
10
Pros:

Rooms was really nice we enjoy the stay very polite staff would really recommend it

Cons:

We liked everything about it

2026-05-15 • via Nuitee
E
Edmund • couple • gb
10
2026-05-15 • via Nuitee
S
Stephen • solo_traveller • gb
3
not good enough
Pros:

It was Clean

The Conveyor belt toaster worked as it should!!

Cons:

Wi-Fi Didnt work and so couldnt do Work that evening as planned untill it came on much later.

Ordered room service and wanted immidiate payment and even came to my room with card reader.

Only 2 Plug sockets in room so only one spare if TV on.

Room was v large but cold with only one radiator that I couldn't regulate.

Odd Smell of Tomato soup in other half of hotel when they tried to change my room in search of illusive wifi

Breakfast crockery was dirty

Quality of Breakfast was poor with everything dried out and tasted Cheap.....because it was.

2026-05-14 • via Nuitee
V
Viney • couple • gb
9
Pros:

Helpful friendly staff, beautiful gardens , great pool and leisure facilities.

Cons:

Alcoholic drinks were expensive.

2026-05-11 • via Nuitee
C
Clarke • solo_traveller • gb
8
Pros:

We were surprised by all the facilities there. The leisure centre is very good to. Everything you needed. Staff helpful and near to Chester Great car park.

Cons:

Nothing really

2026-05-09 • via Nuitee
A
AMBROSE • extended_group • es
8
Excellent staff and comfortable location for Chester Races
2026-05-09 • via Nuitee
N
niall • solo_traveller • ie
9
Pros:

Location suited our purpose. Staff were very helpful. Bed comfortable. Breakfast very good.

2026-05-07 • via Nuitee
N
Nigel • family_with_children • gb
6
It was ok for the price.
Pros:

Location and price. The barman was very helpful.

Cons:

They did not answer 5 of my messages. On arrival they had no idea we needed a cot despite booking a room with one. We had to go back to ask again for a cot. It was eventually provided. The other guests were very noisy with children running up and down corridors .

2026-05-05 • via Nuitee
O
oliver • solo_traveller • gb
10
2026-05-05 • via Nuitee
S
Susan • solo_traveller • gb
10
Pros:

The location was very suitable. I particularly liked that I had a bath in my room. All staff very friendly. Very clean. Great facilities. All in all a very enjoyable stay.

Cons:

There is nothing negative to say

2026-05-04 • via Nuitee
J
Johnston • couple • gb
10
A lovely venue and place to stay
Pros:

Lovely and friendly

Cons:

Clean spacious and very relaxed

2026-05-04 • via Nuitee
N
Nicola • solo_traveller • ie
2
May 2026
Pros:

Without Steves humour to bring cheer in the bar the place would be closed down.

Cons:

The place needs a good renovation. Has potential if renovated. Photos do not represent hotel at all. Complete misrepresentation of the actual place. Cleanlinesss could be drastically improved.

2026-05-04 • via Nuitee