Brook Mollington Banastre Hotel & Spa

Hotels
6.6 (2787 reviews)
Parkgate Road, Mollington , Chester , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff
Free parking
Nice and comfy rooms
Cons:
Poor cleanliness
Substandard food
Cold amenities

Categories

Cleanliness
3.55
The rooms had issues with mould, dampness, and cold temperatures.
Service
9.99
Staff were consistently described as amazing and helpful.
Location
9.06
Great location just outside of Chester.
Room Quality
4.51
Room issues reported such as broken bed and cold temperatures.
Amenities
6.54
The SPA area was cold and not usable.
Value for Money
7.5
Decent for a one-night stay but the facilities could be improved.
Food and Beverage
4.55
Breakfast was very poor with substandard food quality.
Overall Experience
7.12
Mixed experience; staff quality mitigated some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:55

Property Description

Luxurious Country-House Hotel
Located just 3.2 kms from Chester's city centre, Brook Mollington Banastre Hotel & Spa offers a tranquil escape with modern amenities.

Indulgent Spa and Dining
Relax in the indoor swimming pool or pamper yourself at the spa. Enjoy modern cuisine at the Garden Room Restaurant or unwind with afternoon tea at the lounge bar.

Convenient Location
With free Wi-Fi, free parking, and easy access to the M56 motorway, this historic hotel is a short drive from Cheshire Oaks Shopping Outlet, Chester Zoo, and Chester Racecourse.

Experience comfort and convenience at Brook Mollington Banastre Hotel & Spa - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

6.6
Based on 2787 reviews
Cleanliness: 3.55
Service: 9.99
Location: 9.06
Room Quality: 4.51
Amenities: 6.54
Value for Money: 7.5
Food and Beverage: 4.55
Overall Experience: 7.12
K
Karl • solo_traveller • gb
8
Extremely good value. Very good location, close to Chester town centre, free parking and free breakfast.
Pros:

Extremely good value. The 3 bed room meant we were all able to share 1 room which really reduced the cost. It also came with free breakfast which again was amazing value. Free parking too.

Cons:

The amount of chemical air freshener they used in the room was unbelievable, we couldn’t breathe when we walked in and had to open all of the windows which really cooled the room down. When I got back home all of my clothes and bag stunk of the air freshener too so I had to wash everything. The bathroom extractor fan was also broke so there was a bit of damp around the room.

2026-11-04 • via Nuitee
L
Liam • couple • gb
7
Lovely staff, clean room, ok venue
Pros:

The location for access to Chester Zoo was excellent

Cons:

The rooms were very noisy. I had to get earplugs because the sound of people going upstairs was making the light fixtures shake and the rattling was incredibly loud.

There was also a lot of loud drilling outside the room early in the morning on Friday that woke me up

2026-11-04 • via Nuitee
D
Darren E Rees • family_with_children • gb
8
Staff super friendly and polite, hotel was very clean and food was very good
Pros:

Breakfast was great and plenty of it, the bed was comfortable and clean.

Cons:

The kettle had vents at top near handles and burnt my wife.

2026-11-03 • via Nuitee
T
Tessie • solo_traveller • gb
9
First class customer service, great location, great value for money, dated decor.
Pros:

The Stafford fantastic, particularly Lindsay. The management were very friendly and open that they were in the middle of some renovations and tidying things up. Great location five minutes from Chester just over 10 minutes to Cheshire Oaks retail Park. Bar area spacious plenty of seats, we stayed in room 66 as a three and it was very spacious large bathroom. The decor is dated with regards to the property I would say 90s decor but as I say they are in the middle of renovations and I'm sure some change of the artwork, maybe leaning into Chester and photographs of the beautiful places there would make it seem more modern, the pool was a great facility and for the price we paid I don't think anyone could complain. There was a small sauna and the changer room there was a gym, there was a relaxation room.

Cons:

Any concerns we had were addressed immediately by the staff and management. I think there was a staffing issue on the day that we arrived so there was a little bit of a wait at the bar and it looked like they had stuff in training so a couple of delays. We did order food from the bar the nachos were great however I think the pizza was not for me, I think mozzarella and the pizza would be better. The cheese was a very strong flavour and it was a little overdone. That being said the size of the pizza was good and the chips were fantastic. The grounds also were beautiful, sorry I forgot about that.

2026-11-03 • via Nuitee
S
Sara • couple • gb
9
We booked last minute after shopping at Cheshire Oakes the hotel is around 10 mins away we stayed half board drinks pric
Pros:

The team were exceptional especially the waiter at dinner and breakfast service a credit to the hotel he was attentive and polite without been in your grace all the team were polite and helpful

Cons:

Can't think of anything negative

2026-11-03 • via Nuitee
M
Michael • extended_group • gb
10
Looked after well and nice breakfast
Pros:

Friendly staff, big room, car park suitable for a big vehicle.

2026-11-03 • via Nuitee
S
Sarah • family_with_children • gb
5
The mediocre cleanliness and maintenance reflect cost, however drinks were very overpriced
Pros:

Facilities, room cost

Cons:

Overpriced drinks, cleanliness and maintenance could be improved

2026-11-03 • via Nuitee
A
Andrew • couple • gb
9
Stayed for a night the staff were very helpful and room was clean a
Pros:

Good helpful staff

Cons:

Hotel is a bit tired

2026-11-02 • via Nuitee
L
Leigh • couple • gb
6
It's alright for pricing
Pros:

Hotel is pleasant looking, parking easy, great location, staff very friendly. Their facilities of gym sauna pool all great but needs updating a bit.

Cons:

The bedroom extremely outdated, beds comfy and very clean though. supposed to have garden view, we faced road. The evening meal the manager sorted which was nice of him. Breakfast more pleasant.

2026-11-02 • via Nuitee
T
Theint Shwe Yi • extended_group • gb
9
Lovely stay. Would recommend
Pros:

I love how the staffs are friendly and the leisure activities there were so nice to use. The room was spacious and nice.

Cons:

It would be better if there was a lift inside so we don’t need to carry our luggages up to the 3rd floor.

2026-11-02 • via Nuitee
R
Richard • couple • gb
7
2026-11-01 • via Nuitee
E
Elizabeth • couple • gb
7
Value for money
Pros:

Friendly and helpful staff particularly on Reception and the manager in the evening.
Plenty of parking
Clean room, comfy bed and sparkling bathroom with a large walk in shower.

Cons:

Only one bedside lamp and a forlorn feeling in the bedroom we had.
No frills the public rooms definitely need refreshing.
Breakfast disappointing. Usual offerings but again no frills.

2026-11-01 • via Nuitee
M
Maggie • extended_group • gb
10
Best place for friendly staff and very dog friendly.
Pros:

The staff were very friendly and accommodating. We brought our dog Barney, who was made to feel welcome. The room was perfect and there was an area to eat if you had a dog with you.

Cons:

Nothing. We liked the stay so much we are already planning a trip again.

2026-10-31 • via Nuitee
M
Malcolm • couple • gb
7
Good place for us yo stay before funeral
Pros:

Good breakfast and evening ,meal

excellent swimming pool

Cons:

no hair drier inn the room and the receptionist couldn't find me another one.

2026-10-31 • via Nuitee
K
kelvin • couple • gb
8
We have stayed here several times , food excellent and staff go above and beyond
Pros:

Like the old building in beautiful grounds

2026-10-31 • via Nuitee
P
PAUL • couple • gb
9
We had bed breakfast evening meal deal and the meals were excellent used the spa that was very good bit weird saunas me
Pros:

The meals were excellent

Cons:

Bit dated needs a bit TLC in places but dosnt really matter if you only there for a day

2026-10-30 • via Nuitee
D
Dale • extended_group • gb
10
2026-10-30 • via Nuitee
A
Anthony • solo_traveller • gb
7
Reasonable hotel near Chester, OK for a couple of nights. A bit tired in places.
Pros:

Staff good, Room large and warm, good GYM and pool facilities overall.

Cons:

The furniture in the room was tired and old, the bathroom was old and in places a little dirty and i has no spoon to make a hot drink, i had a kettle and tea and coffee but no spoon???

2026-10-30 • via Nuitee
S
Sadie • family_with_children • gb
7
Cheap and cheerful
Pros:

Great location near Chester zoo and Cheshire oaks

Cons:

Pool was great fun for the kids, helpful and friendly staff

2026-10-30 • via Nuitee
F
Francesca • family_with_children • gb
10
Receptionist was amazing (think her name was Lindsay)
Pros:

Lovely and perfect location

2026-10-30 • via Nuitee