SureStay Plus by Best Western Coquitlam

Hotels
•
Best Western
7.2 (225 reviews)
725 Brunette Ave, Coquitlam, British Columbia, V3K 1C3 , Coquitlam , CA
+1 604-525-7777

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Sauna
Outdoor pool - seasonal
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Dirty rooms
Bad smell
Outdated amenities

Categories

Cleanliness
5.95
Several reviews mentioned dirty rooms and a bad smell, indicating concerns about cleanliness.
Service
8.45
Numerous positive comments about the staff being friendly and helpful.
Location
8.45
Central location mentioned positively as convenient for transit.
Room Quality
6.45
Mixed reviews about room conditions with complaints about smells and outdated features.
Amenities
7.45
Comments about the gym and breakfast being good, but some amenities were outdated.
Value for Money
6.95
Value considered reasonable given lower prices but some upgrades needed.
Food and Beverage
6.95
Breakfast was mentioned as nice, but some rated it just okay.
Overall Experience
6.95
Overall stay was satisfactory with some good aspects but several areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:45

Property Description

Discover the perfect blend of comfort and convenience at SureStay Plus by Best Western Coquitlam, nestled in the heart of Coquitlam's business district.

Recreational Haven: Unwind with our wide range of amenities, including a rejuvenating sauna, a fully-equipped fitness center, and a seasonal outdoor pool to soak up the sun.

Comfortable Accommodations: Our 61 air-conditioned rooms feature premium bedding, LCD televisions, and modern bathroom facilities with spring water baths, ensuring rest and relaxation after a long day.

Convenient Services: Enjoy complimentary wireless internet access, free self-parking, and room service, along with a hot breakfast served daily to kickstart your mornings.

Embark on a memorable stay and experience exceptional hospitality—book your room today!

Important information:

  • The seasonal pool will be open from April 15 to September 15.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Noise policy

    Noise-free rooms not guaranteed

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 225 reviews
Cleanliness: 5.95
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 7.45
Value for Money: 6.95
Food and Beverage: 6.95
Overall Experience: 6.95
S
Syed • solo_traveller • ca
8
2026-07-25 • via Nuitee
P
Prachi • family_with_children • ca
10
We loved the breakfast. Good amount of variety, keeping kids in mind also.
Pros:

Best breakfast, very good location.

Cons:

TV should have channels, atleast any cartoon channel for kids. I could cast through my device though. So nothing bad but this thing can be improved.

2026-07-22 • via Nuitee
M
Mohammed • solo_traveller • ca
10
2026-07-18 • via Nuitee
C
Carole • couple • ca
8
Pros:

Location
Breakfast was good

Cons:

Lack of snacks in vending machine

2026-07-17 • via Nuitee
J
Jace • family_with_children • ca
7
2026-07-13 • via Nuitee
D
Danika • family_with_children • ca
6
A decent stay; no frills or extras at all, but comfortable beds and pretty clean.
Pros:

Breakfast was basic but good, the staff were friendly, and although pretty run down, it was clean.

Cons:

The water was not hot for showers for the first half of the trip, and the pool (a main reason we booked) was about the size of a hot tub.

2026-07-13 • via Nuitee
V
Vicki • couple • ca
10
Affordable, pleasant place to stay.
Pros:

Place was easy to find and although very close to freeway, was quiet. We parked in front, staff were friendly, room clean, quiet and comfy. And the breakfast was fine with choices from yogurt, cereal, pastries, toast, scrambled eggs, sausage, hash browns, waffles and juices, etc. would stay again.

2026-07-08 • via Nuitee
H
Habib • family_with_children • ca
10
Pros:

It was full of variety l really like the scrambled eggs with potatoes

2026-07-07 • via Nuitee
A
Azzouza • family_with_children • ca
7
2026-07-05 • via Nuitee
W
Wannamaker • solo_traveller • ca
3
Cons:

It smelt musty and the halls stunk. The walls were peeling and clearly had water damage. The pool was gross.

2026-06-21 • via Nuitee
R
Ronald • solo_traveller • ca
7
2026-06-16 • via Nuitee
S
Shawn • couple • ca
10
2026-06-15 • via Nuitee
M
MARIE PIERRE • couple • fr
6
Je pense que je me suis trompée dans le lieu de l'hôtel. En France les Best Western sont mieux côtés
Pros:

Très bonne literie et l'hôtel est très calme

Cons:

Petit déjeuné : assiette, verre et couvert en plastique

2026-06-11 • via Nuitee
T
Trudy • solo_traveller • ca
7
Pros:

The location was ideal for the tournament we were attending, the room was comfortable enough, there was a free breakfast

Cons:

I'm not particular if someone does or doesn't make my bed, but no one came so we needed to request more towels on our way out. We came back the towels had been replaced and the bed had been made but blankets were lopsided and on the floor of one side. Again it doesn't bother me if the bed gets made or not, but if you're going to do something at least do it well. Really a minor thing. It could have been a one off. The front desk people were very friendly and obviously attentive when attention was required. We would certainly stay there again, the location is perfect easy access to the highway. So if your in need of a more affordable place for a place to lay your head its worth checking out.

2026-06-04 • via Nuitee
L
Lee • solo_traveller • ca
7
Good.
Pros:

The breakfast was simple, but good. Close to my friends house. The bed was comfortable.

Cons:

A broken elevator, not the fault of the staff.

2026-06-03 • via Nuitee
J
Jessica • solo_traveller • ca
8
Great location
Pros:

The location was perfect for visiting family in New West.

Cons:

The older building smelled a little musty, some of the amenities weren't working properly. For the price, I expected a little better.

2026-06-02 • via Nuitee
L
Leonardo • solo_traveller • ca
10
Pros:

Everything

2026-06-01 • via Nuitee
M
Michel • couple • us
10
2026-05-31 • via Nuitee
P
Patricia • couple • ca
10
2026-05-20 • via Nuitee
K
Kathleen • family_with_children • ca
2
So disappointed in this stay, the cost is outrageous for the quality of hotel.
Pros:

The breakfast room was nice and the staff were also great.

Cons:

The rooms were out dated and very dirty, we had ants in our room and the kitchen was unusable. The whole place smelled like smoke and old dust.

2026-05-19 • via Nuitee