Parkway Hotel & Spa

Hotels
9 (2041 reviews)
Cwmbran Drive , Newport , GB
+44 1633 871199

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Parking issues
Room size and decor

Categories

Cleanliness
9.08
Rooms were reported as clean and well-maintained in several reviews.
Service
9.55
Service was consistently praised with mentions of friendly and helpful staff.
Location
9.09
The location was noted as good in many reviews, though some suggested better signage.
Room Quality
8.54
Rooms were comfortable and adequately spacious, though a few found them a bit small or outdated.
Amenities
9.07
Spa facilities and overall amenities were well received, though some decor was seen as dated.
Value for Money
8.53
Some found food prices a bit high, impacting perceived value.
Food and Beverage
9.08
Breakfast and dining options received very positive feedback.
Overall Experience
9.05
Overall experience was exceptional with many reviewers expressing a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:17

Property Description

Luxurious Leisure Club and Spa
The Parkway Hotel & Spa features a leisure club with a 15-metre swimming pool, sauna, and spa bath, offering guests a relaxing retreat during their stay.

Exquisite Dining Experience
Indulge in European dishes made from fresh, local produce at Ravello's Restaurant, or enjoy the popular traditional carvery. The hotel's coffee shop and bar provide additional options for a delightful dining experience.

Abundance of Recreational Facilities
From snooker and billiard tables to outside chess and boules green, guests can enjoy a variety of activities. The hotel also offers a badminton and croquet lawn, herb garden, and outdoor patio for ultimate relaxation.

Book your stay at The Parkway Hotel & Spa for a luxurious and rejuvenating experience.

Important information:

A pre-authorization of a credit/debit card is required upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CWL

Location

Guest Reviews

9
Based on 2041 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
S
Steven • solo_traveller • gb
7
Good location and value
Pros:

Staff lovely

Cons:

Cleanliness of bathroom & slow service in restaurant on a Monday night

2026-10-17 • via Nuitee
B
Bronagh • solo_traveller • gb
6
2026-10-16 • via Nuitee
K
kevin • solo_traveller • gb
7
The rooms are quite nice but the restaurant is not good, but the breakfast was fairly good
Pros:

The room was quite nice but getting a little tired.The restaurant is not good and the service was so slow even though it was almost empty.

Cons:

There was not much on the restaurants menu and half of that was not available. I ordered a fillet steak and then 20 minutes later they said it was not available, so I had a sirloin steak and that was not good.

2026-10-14 • via Nuitee
H
Harshawardhan • solo_traveller • gb
10
Excellent stay
Pros:

Lovely ambience and facilities

Cons:

Nothing particularly

2026-10-14 • via Nuitee
S
Susan • couple • us
10
2026-10-13 • via Nuitee
J
Jayne • couple • gb
10
2026-10-13 • via Nuitee
C
Carl • extended_group • gb
10
Very nice & great staff
Pros:

Everything

2026-10-12 • via Nuitee
J
Julian • family_with_children • gb
8
2026-10-12 • via Nuitee
R
Ronald • solo_traveller • gb
10
Pros:

Nice quiet location, comfortable rooms and good spa facilities. Good buffet breakfast and helpful staff.

2026-10-11 • via Nuitee
W
William • solo_traveller • gb
8
2026-10-11 • via Nuitee
L
Lynsey • solo_traveller • gb
8
2026-10-10 • via Nuitee
R
rosalyn • solo_traveller • gb
8
Pros:

Love this hotel lovely location great food 😃

Cons:

Rooms could do with a re vamp

2026-10-10 • via Nuitee
N
Nicola • solo_traveller • gb
10
2026-10-09 • via Nuitee
P
Phillip • solo_traveller • gb
7
Ok for a quick getaway but for same money could get far better at a Premier In
Pros:

Good location, nice steam room, spacious room.

Cons:

Property is tired and ready for renovation. Single bed was very small. Breakfast restaurant was like being back in the 80’s and had no life or soul to it. Coffee was awful, quality of the food was average at best and sure the sausages hadn’t ever seen a pig as squidgy and tasteless.

2026-10-08 • via Nuitee
A
Alasdair • couple • gb
4
Booked a suite, bath broken, told tough there is a shower. Duty manager rude and incompetent. Breakfast was chaos, din
Pros:

Run down, pool, sauna and steam room areas dated and parts really dirty

Cons:

Quiet location

2026-10-08 • via Nuitee
D
David • solo_traveller • gb
10
One night stay.
Pros:

Lovely hotel very smart and very comfortable, staff excellent. Evening meal and breakfast first class. Very handy for the Grange hospital.

2026-10-08 • via Nuitee
L
Lyndsay • couple • gb
10
2026-10-08 • via Nuitee
S
Sheila • solo_traveller • gb
9
Pleasant stay in pleasant comfortable place
Pros:

Spacious ,bright ,lovely flowers at entrance and about the property comfortable seating areas .

Cons:

No lift

2026-10-07 • via Nuitee
R
Roy • extended_group • gb
6
Lovely hotel spoilt by the food and miserable staff at the bar
Pros:

Breakfast was adequate quality was not great, surroundings where great

Cons:

Food we had a set meal, not great , bar staff came across as miserable not a smile amongst them

2026-10-07 • via Nuitee
N
Neil • solo_traveller • gb
8
Pros:

Breakfast was good but had to ask for coffee refill and took a while to catch a staff member who wasnt busy, despite the restaurant being quiet.

Cons:

Shower rail coming off - room 120 - reported to reception on departure.

2026-09-19 • via Nuitee