Parkway Hotel & Spa

Hotels
9 (1866 reviews)
Cwmbran Drive , Newport , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Parking issues
Room size and decor

Categories

Cleanliness
9.08
Rooms were reported as clean and well-maintained in several reviews.
Service
9.55
Service was consistently praised with mentions of friendly and helpful staff.
Location
9.09
The location was noted as good in many reviews, though some suggested better signage.
Room Quality
8.54
Rooms were comfortable and adequately spacious, though a few found them a bit small or outdated.
Amenities
9.07
Spa facilities and overall amenities were well received, though some decor was seen as dated.
Value for Money
8.53
Some found food prices a bit high, impacting perceived value.
Food and Beverage
9.08
Breakfast and dining options received very positive feedback.
Overall Experience
9.05
Overall experience was exceptional with many reviewers expressing a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:17

Property Description

Luxurious Leisure Club and Spa
The Parkway Hotel & Spa features a leisure club with a 15-metre swimming pool, sauna, and spa bath, offering guests a relaxing retreat during their stay.

Exquisite Dining Experience
Indulge in European dishes made from fresh, local produce at Ravello's Restaurant, or enjoy the popular traditional carvery. The hotel's coffee shop and bar provide additional options for a delightful dining experience.

Abundance of Recreational Facilities
From snooker and billiard tables to outside chess and boules green, guests can enjoy a variety of activities. The hotel also offers a badminton and croquet lawn, herb garden, and outdoor patio for ultimate relaxation.

Book your stay at The Parkway Hotel & Spa for a luxurious and rejuvenating experience.

Important information:

A pre-authorization of a credit/debit card is required upon check-in at the hotel.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1866 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
R
Roger • couple • gb
9
Extremely pleasant, good facilities, excellent staff
Pros:

Good sized comfatable room. Friendly efficient staff. Easy parking. Excellent location and surroundings.

Cons:

No lift.

2026-05-23 • via Nuitee
E
EMMA • family_with_children • gb
8
2026-05-23 • via Nuitee
B
Brian • solo_traveller • gb
8
2026-05-22 • via Nuitee
A
Anna • extended_group • gb
9
2026-05-21 • via Nuitee
J
John • solo_traveller • gb
7
2026-05-21 • via Nuitee
S
STACEY • solo_traveller • us
5
Pros:

Grounds to hotel are kept clean. Breakfast had a great choice of food and tasty.

Cons:

Room was old looking. Could do with a more modern look for the price. Heating did not work and bathroom could do with updating.

2026-05-20 • via Nuitee
C
Claire • solo_traveller • gb
10
2026-05-19 • via Nuitee
E
eleonora • couple • nl
6
Prima voor 1 nacht, vooral veel oudere gasten.
Pros:

De ligging, mooie ruime kamer

Cons:

Slechte wifi, geen fijn bed
Beperkt menu in het restaurant

2026-05-19 • via Nuitee
L
Lynne • extended_group • ie
9
Very good hotel with friendly staff and good facilities
Pros:

Very comfortable room. Very good dinner and breakfast. Lots of hot water.

2026-05-18 • via Nuitee
G
Griff • couple • gb
8
Pros:

Convenience and general ambience.

Cons:

I asked for a walk-in shower. Booking.com said we could have one but when we arrived none was available. Very disappointing.

2026-05-18 • via Nuitee
C
Catherine • couple • gb
8
Always a friendly welcome!
Pros:

Friendly helpful staff. Quiet.

Cons:

Bedding old and heavy. Too hot.

2026-05-18 • via Nuitee
T
Tom • couple • gb
10
Great one night stay.
Pros:

Great hospitality, very friendly and excellent value for money

Cons:

Nothing

2026-05-17 • via Nuitee
A
Andrew • couple • gb
10
2026-05-17 • via Nuitee
G
georg • solo_traveller • ch
8
Sehr zu empfehlen.
Pros:

Sehr gutes morgenessen. Freundliches Personal. Guter kaffee.

Cons:

Mir wurde zuerst der Zimmerpreis falsch berechnet. Wurde aber sofort überabeitet.

2026-05-16 • via Nuitee
P
Pete • solo_traveller • gb
7
Pros:

Locality, food was good, good facilities.

Cons:

Room was large but looked tired

2026-05-15 • via Nuitee
R
rachael • couple • gb
9
Enjoyable
Pros:

Location, staff were welcoming, spa and breakfast selection.

Cons:

Breakfast finish time is 0930, check out time is 10am which makes it a rush to use spa facilities in the morning. Room decor is dated. Spotless but dated, no plugs by bed to charge your phone.

2026-05-15 • via Nuitee
P
Peter • solo_traveller • gb
8
Pros:

Cafe bar was good. Food excellent

Cons:

The bed was a little hard

2026-05-15 • via Nuitee
D
Deborah • solo_traveller • gb
10
Pros:

Every thing

Cons:

Nothing

2026-05-14 • via Nuitee
A
Arwyn • solo_traveller • gb
10
2026-05-13 • via Nuitee
A
Ann • couple • gb
8
Convenience and beautiful site.
Pros:

All the staff are very polite and helpful. Meals were delicious and the site itself is in beautiful surroundings which makes it quiet.

Cons:

Nothing to dislike. It possibly could do with new or clean carpeting downstairs especially and our bathroom needed re-tiling around the bath but otherwise very pleased

2026-05-13 • via Nuitee