Parkway Hotel & Spa

Hotels
9 (1930 reviews)
Cwmbran Drive , Newport , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Parking issues
Room size and decor

Categories

Cleanliness
9.08
Rooms were reported as clean and well-maintained in several reviews.
Service
9.55
Service was consistently praised with mentions of friendly and helpful staff.
Location
9.09
The location was noted as good in many reviews, though some suggested better signage.
Room Quality
8.54
Rooms were comfortable and adequately spacious, though a few found them a bit small or outdated.
Amenities
9.07
Spa facilities and overall amenities were well received, though some decor was seen as dated.
Value for Money
8.53
Some found food prices a bit high, impacting perceived value.
Food and Beverage
9.08
Breakfast and dining options received very positive feedback.
Overall Experience
9.05
Overall experience was exceptional with many reviewers expressing a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:17

Property Description

Luxurious Leisure Club and Spa
The Parkway Hotel & Spa features a leisure club with a 15-metre swimming pool, sauna, and spa bath, offering guests a relaxing retreat during their stay.

Exquisite Dining Experience
Indulge in European dishes made from fresh, local produce at Ravello's Restaurant, or enjoy the popular traditional carvery. The hotel's coffee shop and bar provide additional options for a delightful dining experience.

Abundance of Recreational Facilities
From snooker and billiard tables to outside chess and boules green, guests can enjoy a variety of activities. The hotel also offers a badminton and croquet lawn, herb garden, and outdoor patio for ultimate relaxation.

Book your stay at The Parkway Hotel & Spa for a luxurious and rejuvenating experience.

Important information:

A pre-authorization of a credit/debit card is required upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1930 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
K
Karen • couple • gb
9
Great place to stay!
Pros:

Very friendly, lovely hotel. Great breakfast. We had Sunday lunch which was lovely - the staff are really good. Location good for seeing Metallica at Cardiff - train station up the road & a bargain in comparison to other hotels.

2026-07-04 • via Nuitee
G
Goode • couple • gb
10
Very good
Pros:

Excerlent breakfast very good verity .lovely restaurant very clean.

Cons:

All things were likeable.

2026-07-03 • via Nuitee
M
Matthew • extended_group • gb
9
Pros:

All the meals I had there were nice. I opted for the bar menu in the evening. For breakfast I asked the kitchen to cook me some poached eggs which were lovely.

2026-07-03 • via Nuitee
J
Jes • solo_traveller • dk
10
Pros:

Dejligt hotel, super venligt perdonale, fantastisk morgenmad.

2026-07-02 • via Nuitee
E
Eve • couple • gb
6
Somewhere to sleep after seeing family.
Pros:

Good breakfast, friendly staff.

Cons:

No aircon, needed updating, no shower cap in the bathroom. 3star max.

2026-07-01 • via Nuitee
A
Angela • solo_traveller • gb
6
Pros:

Good facilities and location.

Cons:

Room was tired. No aircon so very hot for summer stay. No in room safe provided despite being listed as supplied.

2026-06-30 • via Nuitee
C
Ceri • solo_traveller • gb
8
2026-06-30 • via Nuitee
C
Cordelia • family_with_children • gb
9
Restful weekend, lovely pool and spa. Pretty gardens. Tasty bar food. Good value for money.
Pros:

Very spacious, value for money, lovely Spa facilities, nicely landscaped grounds, very pleasant staff, tasty food. We were pleasantly surprised.

Cons:

The bedrooms and ensuite were nicely decorated and clean. Fans were provided. Only minor, was some way to provide air conditioning due to the heatwave, would be better. BUT we were ok with fans in 25 degrees. Only reason 9 rather than 10/10.

2026-06-30 • via Nuitee
A
Andrew • couple • gb
10
Great stay and will stay again when next in the area 😊
Pros:

Welcomed by lovely reception staff who made us feel very welcome, helped with local area info. Breakfast was great and we used the pool and sun terrace, loved our 2 night stay.

Cons:

Very hot during our stay so room air con would have been nice although there was a room fan!

2026-06-30 • via Nuitee
S
Sally • couple • gb
9
2026-06-30 • via Nuitee
G
Garet • extended_group • gb
8
Excellent value
Pros:

Tea, coffee and biscuits in the room were nice, and the addition of a fan in the hot weather was appreciated. Spa was lovely and full breakfast was plentiful and of good quality. Lots of parking as well. Lovely grounds and an ideal location to catch the train in to Cardiff from Newport (£13 in an Uber). Really good value for a double room with access to a gym, decent sized pool and sauna etc.

Cons:

Room was a little dated. Bathroom tiles and behind the taps could do with either being scrubbed down or tiles replaced. Would have been good to have been pre-informed of the prom on Friday night, which made accessing the hotel more difficult than it should have been at around 18:30, as well as getting a parking space. Needs better advertising of bar opening hours and better signage in the spa area of where the steam room and sauna are, as well as how to operate the jacuzzi.

2026-06-29 • via Nuitee
T
Tanya • couple • gb
9
How a hotel should be!
Pros:

Comparative price to a central travelodge or premier inn, but much more for your money alongside character and friendly staff. A lot of people seem to comment that the property is dated, but I actually think it’s part of the charm. It felt like a high end golf club from the 1980/90s that was very well done back in the day and not everything needs replacing because it was done to a high standard.

Cons:

It was all good

2026-06-29 • via Nuitee
E
Emma • couple • gb
10
First weekend away without the kids.
Pros:

Although it feels like you step back into the 1990’s we lived the vibe. The facilities were excellent. The pool was lovely. Very nice restaurant and bar.

Cons:

The bar area in the pool could do with a spruce and turned into a bar area to enjoy a drink by the poolside. It just looked so run down and it was a shame because everywhere else looked great.

2026-06-29 • via Nuitee
C
Chris • solo_traveller • gb
10
2026-06-29 • via Nuitee
M
Matthew • solo_traveller • gb
8
2026-06-28 • via Nuitee
T
Terence • solo_traveller • gb
8
Convenient chain type hotel
Pros:

Well located business park type hotel

Cons:

Advertised "high speed" internet was slow

2026-06-28 • via Nuitee
C
Claire • solo_traveller • gb
3
We won’t be back
Pros:

Location

Cons:

No air on; severely restricted window opening; no World Cup football allowed in public areas

2026-06-27 • via Nuitee
S
Sky • solo_traveller • gb
10
Our favourite place to be!!
Pros:

Everything!!

Cons:

Nothing

2026-06-27 • via Nuitee
S
Sush • couple • gb
3
Pros:

It was a lovely place shame there was a prom organised for that evening. After. Very long drive of 5hrs and out all day, it took 25 mid. To tests and enter the hotel grounds the. Another 20 mins to find a space . Breakfast was awful and wasn’t able to have any as we left early. We were told we could have something t it ale away then told we could, then told we could.

Cons:

The evening was busy and not we wanted to. I will be writing a complaint

2026-06-27 • via Nuitee
S
Shani • solo_traveller • gb
6
Very HOT! no air con. Bar the restaurant so loud bed being there for the evening meal and breakfast. A tad tension with
Pros:

Good location for why I was there. Great staff, very friendly and helpful.

Cons:

Bedrooms need attention, mould in the bathroom. Just needs a little more TLC

2026-06-26 • via Nuitee