Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast options
Modern rooms
Cons:
Inadequate lighting
Location somewhat inconvenient
Room odor issues

Categories

Cleanliness
7.88
Several mentions of cleanliness being satisfactory, but negative remarks about a smoking odor in one room.
Service
8.85
Consistently praised for friendly and helpful staff across multiple reviews.
Location
7.39
Some comments about the location being a bit out of the way.
Room Quality
8.34
Modern and spacious rooms were appreciated, but there were minor complaints like a soft mattress.
Amenities
7.87
Ample amenities mentioned, though some issues with lighting observed.
Value for Money
8.33
Overall assessment is positive with guests feeling a good value for the stay.
Food and Beverage
8.88
Breakfast options are frequently highlighted as extensive and delicious.
Overall Experience
8.05
Majority of reviews indicate satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:40

Property Description

Solar-Powered Rooms and Wellness Area
Located just 9 km from Hamburg Airport, our modern 4-star hotel in Norderstedt offers eco-friendly solar-powered rooms and a relaxing wellness area. Unwind in our sauna, steam room, and hot tub for total relaxation.

International Cuisine and Courtyard Garden
Indulge in a culinary journey at our restaurant, serving a mix of Schleswig-Holstein specialties and international dishes. Enjoy your meals in our charming courtyard garden or sip on a fine selection of drinks at the bar.

Free Wi-Fi and Outdoor Activities
Stay connected with free Wi-Fi throughout the hotel and explore the picturesque countryside with a rented bicycle. For active guests, a jogging path awaits just outside our doors. Book your stay at Best Western Plaza Hotel Schmoeker-Hof for a memorable experience.

Important information:

Early check-in and late check-out are available subject to availability and for an additional charge.

Check In is just possible between 3pm and 11pm.

Pets: Please note that this property can only accommodate dogs as pets. An additional charge per night applies for dogs. Service animals are exempt from these charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Location

Guest Reviews

8.2
Based on 2656 reviews
Cleanliness: 7.88
Service: 8.85
Location: 7.39
Room Quality: 8.34
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.05
V
Visser • couple • nl
9
Vriendelijk onthaal en comfortabele kamer
Pros:

Het feit dat er ook aan de honden gedacht wordt en er een aparte comfortabele ruimte is, aangrenzend aan de reguliere ontbijtzaal, waar je met je hond(en) van het ontbijt kunt genieten beviel ons het meest.

Cons:

Het was niet zo leuk dat het restaurant gesloten bleek voor het avondeten toen we incheckten einde middag. Noodgedwongen de auto dus weer in om elders te eten.

2026-09-19 • via Nuitee
A
Annette • solo_traveller • de
9
2026-09-18 • via Nuitee
A
Alfred • couple • de
8
Kann ich empfehlen
Pros:

Frühstück normal, aber okay. Schönes großes Zimmer.

Cons:

Keine Angabe

2026-09-18 • via Nuitee
R
Randi • solo_traveller • dk
8
2026-09-15 • via Nuitee
N
Nimmrichter • solo_traveller • de
9
2026-09-15 • via Nuitee
D
Dr. Armin • solo_traveller • de
9
Würde wieder dort hingehen!
Pros:

grosszügiges upgrade, Gutes Bett, Zimmer komfortabel

Cons:

Machen Sie weiter so!

2026-09-12 • via Nuitee
N
Norbert • extended_group • de
8
2026-09-11 • via Nuitee
M
Mervyn • couple • lu
6
2026-09-08 • via Nuitee
M
Martina • solo_traveller • de
7
2026-09-08 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-09-06 • via Nuitee
C
chanoch • extended_group • il
10
מלון שמרחיב את הדעת
Pros:

חדר ענק, יפה ומפואר מאוד. מיטות נוחות. ריהוט מרשים וכל האביזרים הנחוצים. אזור שקט ומיוער. ממש נהנינו מכל רגע ובוודאי נחזור לשם שוב.

Cons:

הגענו בשעת לילה מאוחרת והיעדר פקיד בקבלה בשעות אלו הפכה את הכניסה למלון לקצת מורכבת.
גם המזגן היה חסר. מלון כ"כ מפואר בלי מיזוג אוויר - לא מצוי.

2026-09-05 • via Nuitee
A
Annalena • couple • se
7
2026-09-05 • via Nuitee
D
Dagmar • couple • de
7
2026-09-04 • via Nuitee
K
Karsten • family_with_children • de
6
2026-09-02 • via Nuitee
M
Metty • couple • nl
8
Heerlijk rustig
Pros:

De locatie, vriendelijk personeel en hond was welkom. Ze hadden, mand lekkers en andere dingetjes klaarstaan voor hem.

Cons:

Openbare parkeerplek stonden gasten ongelukkig geparkeerd vanwege te weinig plekken. Hierdoor kwam je moeilijk uit het parkeervak. Je kunt tegen betaling wel onder het hotel parkeren.

2026-09-02 • via Nuitee
K
Klaus • couple • de
8
2026-09-01 • via Nuitee
U
Ulf • solo_traveller • de
8
2026-09-01 • via Nuitee
S
Schock • solo_traveller • de
9
Pros:

Die Einrichtung war schön und das Personal sehr freundlich

2026-09-01 • via Nuitee
B
Bjorn • solo_traveller • nl
7
prima
Pros:

Personeel was zeer vriendelijk en de kamer zeer net en groot. Prima dus!

Cons:

geen airco en de gym werd verbouwd (de hoofdreden dat ik dit hotel had uitgekozen was dat zij een gym hadden).
ook de bar was pas vanaf 18.00 uur geopend ivm verbouwing of iets dergelijks

2026-09-01 • via Nuitee
J
Juliane • solo_traveller • ch
8
2026-09-01 • via Nuitee