Best Western Manassas

Hotels
•
Best Western
7.5 (254 reviews)
8640 Mathis Avenue , Manassas , US
+1 703-368-7070

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Laundry
Express check-in/check-out
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Review Highlights

Pros:
Close to Dulles/shopping/restaurants
Very comfortable beds
Clean rooms mentioned by many guests
Affordable/priced competitively; good value
Breakfast generally good/available
Convenient location for DC/concerts
Cons:
Reports of bugs and some dirty rooms
Hot tub/jacuzzi not working or problematic layout
Weak A/C in some rooms
Occasional rude or absent front-desk staff; check-in/room readiness issues
Amenity/maintenance problems (toilet flushing, microwave placement, no elevator)
Disputed/extra security charges reported

Categories

Cleanliness
6.5
Mixed reports: many guests explicitly called rooms and property 'very clean', but there are multiple serious cleanliness complaints (bugs, food/wrappers on floor, itchy sheets, alleged bug infestation) that lower the score.
Service
7.5
Generally friendly staff and helpful front-desk interactions are reported, but there are recurring negatives (occasional rude agents, times with no staff at the counter, late room readiness) resulting in a middling positive score.
Location
9
Consistently praised: close to Dulles Airport, near shopping and restaurants, convenient for concerts/DC — strong location sentiment across many reviews.
Room Quality
8
Beds repeatedly described as very comfortable and rooms often 'clean', but there are notable room issues (weak A/C, problematic jacuzzi/shower layout, toilet/microwave placement, isolated reports of dirt) producing an overall good but not perfect score.
Amenities
6.5
Amenities are inconsistent: breakfast and pool are positives, but critical amenity failures were reported (hot tub not working despite charges, gym complaints, no lobby bathroom, missing elevator in one report), which lowers this rating.
Value for Money
8
Many guests call it affordable or 'great value' and note competitive pricing, though a few guests reported unexpected charges/security deposit disputes which temper the score slightly.
Food and Beverage
8
Breakfast is frequently mentioned as 'ok' to 'good' with a variety of hot/cold items; isolated complaints (eggs, limited options) reduce perfection but overall sentiment is positive.
Overall Experience
6.5
A mixed overall picture: several guests recommend or had 'amazing' stays, but repeated issues (bugs, broken hot tub, room readiness, occasional rude staff, deposit disputes) lower the aggregate experience to below the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Located near Old Towne Manassas and a short drive from Washington, D.C., our hotel offers the perfect blend of tranquility and city life.

Comfortable Guest Rooms
Each room at Best Western Manassas is equipped with modern amenities such as microwave, mini-refrigerator, and coffee maker, ensuring a cozy stay. Enjoy your favorite shows on cable TV in a smoke-free environment.

Relaxing Amenities
Indulge in 24-hour complimentary coffee, unwind in the indoor sauna, and take advantage of laundry services and free parking during your stay.

Ready to experience comfort and convenience at its best? Book your stay at Best Western Manassas now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAD

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

7.5
Based on 254 reviews
Cleanliness: 6.5
Service: 7.5
Location: 9
Room Quality: 8
Amenities: 6.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 6.5
L
Lea • family_with_children • us
8
Pros:

It was close to restaurants and venue.

Cons:

No elevator.

2026-11-06 • via Nuitee
N
Nabil • solo_traveller • us
10
Safe. Great manager and staff
Pros:

It was a super nice place to stay in

Cons:

The manager and the staff. They were very helpful

2026-11-03 • via Nuitee
H
Harold • couple • us
10
Pros:

Guest relations

2026-11-02 • via Nuitee
V
Vito • solo_traveller • us
10
2026-10-30 • via Nuitee
C
Clarissa • couple • us
5
Very Disappointing
Pros:

Close to alot of stores and restaurants

Cons:

Found a bug in the bathroom and the hot tub was not working. Spent $135 just for the hot tub so I can relax after work, got off at 10pm and tried turning on the hot tub jets but they weren’t working at all. Decided to just take a shower and sleep it off. Sheets were making me itch, I just had no energy to complain since I had just gotten off work and needed rest since I work at 7am the next morning.

2026-10-12 • via Nuitee
K
Kai • couple • us
7
2026-10-08 • via Nuitee
J
Jeanne • family_with_children • us
7
2026-10-08 • via Nuitee
D
Doris • couple • us
8
Good place to stay within 20 miles of Dulles Airport at a good price. Also gasoline prices good when we were there (abou
Pros:

Close to Dulles Airport. Comfy beds and check out is 11:00am!! Breakfast is ok

Cons:

N/A

2026-10-07 • via Nuitee
C
Christian • solo_traveller • us
3
Cheapest in the area for a reason
Cons:

Room was dirty on check in, still had food and food wrappers on the floor. Toilet struggled to flush even the smallest amount of toilet paper. Microwave was in a location where it could not be plugged in unless picked up and moved elsewhere.

2026-09-15 • via Nuitee
E
Erik • solo_traveller • dk
7
2026-09-06 • via Nuitee
Y
Yemi • solo_traveller • us
10
2026-08-28 • via Nuitee
A
Abel A • solo_traveller • us
10
Pros:

It was clean everything work

2026-08-24 • via Nuitee
C
Carrie • solo_traveller • us
8
Great facility but just a few minor issues. Still would recommend it!
Pros:

The property was clean and well kept.

Cons:

There was no bathroom in the lobby area for guests. Also there were times that there was no staff at the counter.

2026-08-21 • via Nuitee
G
Gustavo • solo_traveller • us
10
2026-08-15 • via Nuitee
J
Jonthan • solo_traveller • us
8
Pros:

Location

Cons:

Gym

2026-08-10 • via Nuitee
R
Robinson • extended_group • us
6
Decent place to lay down after a long night
Pros:

Location

Cons:

A/c wasn’t working well

2026-08-05 • via Nuitee
M
Melissa • couple • us
10
Pros:

The bed was the most comfortable bed I’ve ever slept on. Super friendly staff and great location!

2026-08-05 • via Nuitee
B
Bree • couple • us
10
Perfect location to stay when in town visiting for a concert or just to explore DC
Pros:

Quite and clean

2026-08-04 • via Nuitee
H
Haven • solo_traveller • us
10
2026-08-04 • via Nuitee
A
Andrea • solo_traveller • us
9
Pros:

Very comfortable bed, clean, friendly staff, affordable pricing

Cons:

The AC wasn't as strong as I like, but it was cool enough

2026-07-22 • via Nuitee