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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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BBQ facilities
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Canoeing
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Public transport tickets
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Kid-friendly buffet
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Plunge pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Kids' pool
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Fence around pool
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Steam room
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Bike tours
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Tour/class on local culture
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Temporary art galleries
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Happy hour
Review Highlights
Categories
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Property Description
Historical Boutique-Style Hotel
Experience a touch of history at The Princes Gate, a classical 4-star hotel nestled in the heart of Rotorua. Opposite the renowned Polynesian Spa and Government Gardens, this charming hotel offers 52 stylish guestrooms and apartments, each exquisitely furnished with modern amenities.
Thermally Heated Pools and Plunge Pool
Indulge in relaxation with three thermally heated pools, a private plunge pool, and a rejuvenating sauna, all designed to enhance your stay and provide ultimate comfort.
On-Site Restaurant and Bar
Savor delicious meals at the hotel's restaurant and bar, serving a delectable array of breakfast, lunch, High Tea, and dinner options. Delight your taste buds while enjoying the convenience of dining just steps away from your room.
Book now to immerse yourself in luxury at The Princes Gate Hotel.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 2 years old and over stay for NZD 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great spot loved it huge room great facilities go back agaim
The care and detail taken in restoration and fittings. Staff very helpful and friendly.
The looks and real amenities so colonial and yet modern with open fire in lounge and a chance to engage with fellow guests. gusts
Perhaps modernising the kitchen sink
everything! The room, the bed, the breakfast and the service, everything was great!
and luckily we got a free upgrade to a suite room, it was fantastic!
NA
The receptionists were wonderful, cheerful and very helpful.
The room was awesome. I loved the old style.
I did find the heating was too hot, but not a problem as I turned off the radiator and kept the top window open. Just can't please everyone, eh?
I ate at the bar once, and thoroughly enjoyed my meal of shrimp
Friendly staff. Perfectly located. Lovely building. Very warm rooms in then middle of winter
The style, rooms and staff
We stayed in one of the designer rooms. It was beautifully decorated, with wonderful colours, fabrics, carpets, drapes, paintings etc. The room was spacious, welcoming, comfortable, clean, quiet and warm. It had all the amenities we needed. The bed was very comfortable. We sat and spent some time in the evening sitting in the beautiful lobby area in lounge chairs reading the paper. We normally opt for modern style accommodation, but we thoroughly enjoyed this change of decor, style and the history of the building. This hotel has an old world charm but doesn’t sacrifice anything for the lovely ambiance. It is very well situated with off road parking. The staff were lovely. Next time we return to Rotorua we will be staying here again.
Great location, well maintained, friendly staff.
Bathroom could be cleaner.
Really great decor in shared spaces and our room. Lovely staff and the hot pools and sauna are fab! Great location right in the centre of Rotorua - walking distance to lots of eats, lakefront and Polynesian Spa
Charming hotel full of character.
Room was clean and beautifully decorated, breakfast buffet was v nice.
The highlight of the booking was the vibe and the Victorian decor of the hotel. The staff were really friendly and the pools were nice too.
The room I booked was said to have an extra large double bed but we were given two single beds joined together with not enough cover on top, so the partition felt really uncomfortable in the middle.
Location
Experience was great, but in all honesty was overpriced and not that clean
We stayed here the night of our wedding. The staff had put our bags in teh room as we didn't arrive until 1.30am and there was no worries with this. Thank you
The room was beautiful, comfortable bed, good shower ✨
We stayed 2 nights, the first night we used cups and spoons but when we came back after being out the second day the dishes were not washed or taken away and replaced. If there was a tea towel in the room we would have washed ourselves. Also we feel there should be bowls, plates and cutlery in the room. Otherwise happy with everything. Raewyn 🌈
Great experience! Staff super helpful and friendly. Lovely historic hotel, charming and the rooms decor, so different to normal hotels, beautifully done.
Hot pools were great to relax in. Will definitely be back.
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