Prince's Gate Hotel

Hotels
8 (3269 reviews)
1057 Arawa Street , Rotorua , nz
+64 7 348 1179

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful historic atmosphere
Friendly staff
Great location
Cons:
Old and worn facilities
Noise issues
Need for renovations

Categories

Cleanliness
7.14
Some concerns about bathrooms being old and needing upgrades.
Service
9.61
Staff were friendly, inviting, and responsive to issues.
Location
9.65
Great location, close to attractions and eateries.
Room Quality
7.1
Rooms were old and in need of renovation; issues with noises from above.
Amenities
8.13
Good amenities, but some facilities like the thermal pools were out of order.
Value for Money
6.09
Not worth the price; major renovations needed.
Food and Beverage
7.64
Breakfast was average; expected more for the price.
Overall Experience
8.61
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:42

Property Description

Historical Boutique-Style Hotel
Experience a touch of history at The Princes Gate, a classical 4-star hotel nestled in the heart of Rotorua. Opposite the renowned Polynesian Spa and Government Gardens, this charming hotel offers 52 stylish guestrooms and apartments, each exquisitely furnished with modern amenities.

Thermally Heated Pools and Plunge Pool
Indulge in relaxation with three thermally heated pools, a private plunge pool, and a rejuvenating sauna, all designed to enhance your stay and provide ultimate comfort.

On-Site Restaurant and Bar
Savor delicious meals at the hotel's restaurant and bar, serving a delectable array of breakfast, lunch, High Tea, and dinner options. Delight your taste buds while enjoying the convenience of dining just steps away from your room.

Book now to immerse yourself in luxury at The Princes Gate Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3269 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 6.09
Food and Beverage: 7.64
Overall Experience: 8.61
T
Tessa • solo_traveller • nz
8
Comfortable
Pros:

Location value hot pools

2026-07-25 • via Nuitee
A
ANDRES • family_with_children • cl
10
Estadía en familia.
Pros:

Nos gustó todo, desde el departamento hasta el desayuno y la atención del personal.

2026-07-25 • via Nuitee
J
Jyoti • solo_traveller • nz
10
2026-07-24 • via Nuitee
T
tanya • extended_group • nz
10
Amazing in everybway
2026-07-23 • via Nuitee
J
Judi • couple • nz
9
Great location, a genuine hotel with very friendly helpful staff
Pros:

Older and more interesting history than modern hotels.

Cons:

Nothing

2026-07-22 • via Nuitee
K
Kate • couple • nz
10
It’s our go-to hotel in Rotorua! If you like historic places, you’ll love it!
Pros:

Lovely historic building in walking distance of lake and nightlife.

Cons:

Only a small parking space at rear.

2026-07-22 • via Nuitee
D
Dave • couple • au
10
Loved it. Wish we could stay longer. Will recommend to friends
Pros:

Character

2026-07-20 • via Nuitee
S
SearsclanNZ • Business
8
What a great experience!
Pros:

The Prince's Gate Hotel is super conveniently located, across the road from the Howard Morrison Centre, next to the Government gardens, and with easy walk to town.
The hotel was built in another time, but well-maintained. The atmosphere inside is other worldly, with furnishings (while clearly recently made) like something out of the 1910s. The chandeliers are impressive; even the telephones hearken to another time.
Our room was a two-bedroom apartment. It is very roomy, with two large beds (one with a king-sized bed, one with two singles), a lounge, a kitchen and huge bathroom with separate toilet. The beds are firm but comfortable if you like that. Everything is laid on, even slippers for when you get out of the shower. The only issue is that given the age of the doors, the handles aren't as functional as they once were. The rooms were clean and serviced daily. There are heated pools outside to relax in surrounded by pretty landscaping, plus a sauna.
There are a large number of rooms at the hotel, but we weren't bothered by street noise or people talking at all.
The buffet breakfast is fantastic with cooked and continental options. The staff are friendly and accommodating.
I would love to come back one day.

2026-07-19 • via Tripadvisor
G
Getaway09896125168 • Business
10
Great Stay in Central Rotorua
Pros:

I have always liked the Princess Gate Hotel. It's old world charm, but up to date facilities (fantastic showers and free wifi). Good food as well. Even the breakfast poached eggs are runny. Great location too, between the park, lake and CBD and literally across the road from the Sir Howard Morrison Centre where I attended a conference.

2026-07-19 • via Tripadvisor
V
Vaughan • couple • nz
9
Excellent, would recommend and return
Pros:

Great location, value for money and staff that assisted quickly and with generous offers eg. Dine in as a guest 10% voucher.

Cons:

Bathroom probably needs an upgrade soon or at least ventilation fans installed.

2026-07-19 • via Nuitee
D
Dale • couple • au
10
Great hotel with excellent dining and breakfast.
Pros:

Great location

Cons:

Parking can be tricky

2026-07-19 • via Nuitee
C
Compass532361 • Business
10
Attending Conference with large group or delegates
Pros:

A lovely boutique style hotel, with something to accommodate everyone. Have stayed previously on business and would happily stay again personally.
Large croup accommodated very well. With lovely restaurant onsite and within easy walking distance of shops and supermarkets, this is a great place to stay. A thank you to the staff for looking after us so well

2026-07-18 • via Tripadvisor
S
Sue • couple • nz
9
Great place to stay, walk to shops and restaurants. Relaxing soak in hot pool.
Pros:

Location was great. Lovely to stay in such a historic building.

2026-07-18 • via Nuitee
C
Charlotta • family_with_children • nz
10
Pros:

Unique accommodation full of character and personality. Definitely not a boring clinical hotel.

Cons:

Couldn’t fill the kettle in the bathroom sink.

2026-07-17 • via Nuitee
C
Chong • couple • nz
10
2026-07-17 • via Nuitee
C
Chris • solo_traveller • nz
10
2026-07-17 • via Nuitee
J
JanineL958 • Couples • Wollongong, New South Wales
10
Excellent!
Pros:

Service was amazing. Old world feel but everything was exceptional! Lovely staff.

2026-07-16 • via Tripadvisor
A
Asterik • solo_traveller • nz
10
2026-07-16 • via Nuitee
M
Michelle • family_with_children • au
10
2026-07-16 • via Nuitee
C
Carolyn • solo_traveller • nz
8
A very comfortable stay, thanks
2026-07-15 • via Nuitee