Prince's Gate Hotel

Hotels
8 (3394 reviews)
1057 Arawa Street , Rotorua , NZ
+64 7 348 1179

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful historic atmosphere
Friendly staff
Great location
Cons:
Old and worn facilities
Noise issues
Need for renovations

Categories

Cleanliness
7.14
Some concerns about bathrooms being old and needing upgrades.
Service
9.61
Staff were friendly, inviting, and responsive to issues.
Location
9.65
Great location, close to attractions and eateries.
Room Quality
7.1
Rooms were old and in need of renovation; issues with noises from above.
Amenities
8.13
Good amenities, but some facilities like the thermal pools were out of order.
Value for Money
6.09
Not worth the price; major renovations needed.
Food and Beverage
7.64
Breakfast was average; expected more for the price.
Overall Experience
8.61
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:42

Property Description

Historical Boutique-Style Hotel
Experience a touch of history at The Princes Gate, a classical 4-star hotel nestled in the heart of Rotorua. Opposite the renowned Polynesian Spa and Government Gardens, this charming hotel offers 52 stylish guestrooms and apartments, each exquisitely furnished with modern amenities.

Thermally Heated Pools and Plunge Pool
Indulge in relaxation with three thermally heated pools, a private plunge pool, and a rejuvenating sauna, all designed to enhance your stay and provide ultimate comfort.

On-Site Restaurant and Bar
Savor delicious meals at the hotel's restaurant and bar, serving a delectable array of breakfast, lunch, High Tea, and dinner options. Delight your taste buds while enjoying the convenience of dining just steps away from your room.

Book now to immerse yourself in luxury at The Princes Gate Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Location

Guest Reviews

8
Based on 3394 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 6.09
Food and Beverage: 7.64
Overall Experience: 8.61
G
George • solo_traveller • gb
8
2026-09-19 • via Nuitee
M
MARTIN • couple • be
9
2026-09-18 • via Nuitee
P
Pania • solo_traveller • nz
10
Pros:

Great location

2026-09-18 • via Nuitee
D
DANG • extended_group • au
10
2026-09-17 • via Nuitee
M
mamode • couple • fr
8
Très bien
Pros:

Personnel accueillant et aimable.

2026-09-16 • via Nuitee
S
Sandra • couple • nz
9
2026-09-16 • via Nuitee
G
Gail • solo_traveller • nz
9
Lovely stay thanks.
Pros:

Excellent location, gorgeous room with great chandeliers!

2026-09-16 • via Nuitee
W
Wendy • couple • nz
10
Pros:

Absolutely lovely staff and the room was beautiful, comfortable & spacious.

2026-09-16 • via Nuitee
L
Lyn • couple • nz
10
Would love to go back and explore more of Rotorua that is on our doorstep but we tend to go further
Pros:

I thought the breakfast was lovely.
Lots of very nice selection and the coffee great.

2026-09-16 • via Nuitee
A
Amber • couple • nz
10
It was pure luxury
Pros:

Gorgeous, elegant, old-world charm and fabulous decor

Cons:

Nothing

2026-09-15 • via Nuitee
C
Chris • couple • nz
10
Very enjoyable for short stay. The restaurant meals were amazing and delicious. Staff were attentive and served well
Pros:

Beautifully appointed such history and delightful to walk around. The mineral pools were excellent.

Cons:

No wardrobe adequate for clothes

2026-09-15 • via Nuitee
G
Ged • couple • nz
9
2026-09-15 • via Nuitee
L
Louise • couple • nz
8
Charming heritage hotel stay in a great location
Pros:

Lovely old world charm hotel in a great location.

Cons:

Can be a bit noisy, with not much sound proofing between rooms

2026-09-14 • via Nuitee
K
Kirsty Wereta-Walker • family_with_children • nz
8
We adore the team here, but hope the room styling becomes a bit more cohesive in the future!
Pros:

The staff were fabulous, friendly and attentive! We were greeted warmly upon arrival, and check-in was very quick. Being personally shown to our room was a great touch. When we mentioned our intention to dine in on our first night, we were very surprised and delighted to be handed a voucher discounting our meals!

Dinner on our first night was absolutely delicious and very filling. Our thanks goes out to the chef for a wonderful meal.

Cons:

However, what was also very surprising as returning guests was the updated room decor. While a lot of thought clearly went into the theme, we found it loud and seriously overwhelming. A large floral patterned wallpaper covered most of the walls, and one room even incorporated a feature wall of stripes. To top it off, there were too many paintings that didn't tie into one another. On the bright side, there was a lovely print of the premises itself, which could have beautifully sufficed on its own. We love the hospitality here, but the new room styling was just a bit too busy.

2026-09-14 • via Nuitee
C
Carol • solo_traveller • gb
9
2026-09-14 • via Nuitee
D
Dione • solo_traveller • nz
10
2026-09-12 • via Nuitee
C
Cara • family_with_children • nz
10
2026-09-12 • via Nuitee
F
Fraser • solo_traveller • gb
10
2026-09-10 • via Nuitee
A
Alan • extended_group • nz
9
2026-09-09 • via Nuitee
S
Stephanie • solo_traveller • au
10
2026-09-09 • via Nuitee