Best Western Santorin

Hotels
•
Best Western
9 (359 reviews)
Cristobal Colon Nte 349 , Ciudad Victoria , MX
+52 834 318 1515

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Excellent food
Cons:
Issues with elevator
Delayed service at reception

Categories

Cleanliness
8.75
Many reviews mention the hotel is very clean, but some reports of maintenance issues lowered the score.
Service
8.75
Most reviews praise the staff's friendliness, though there were some criticisms about responsiveness.
Location
9.25
Repeatedly noted for its excellent location for events and amenities.
Room Quality
9.25
Positive feedback on comfort and facilities, despite some minor issues.
Amenities
8.75
Amenities were generally liked, but there were notable mentions of issues like elevator problems.
Value for Money
8.75
Overall good value highlighted, but some areas for improvement in service affect perception.
Food and Beverage
9.25
The buffet and breakfast received excellent feedback.
Overall Experience
9.25
Overall very positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:24

Property Description

Luxurious Accommodations

Best Western Santorin offers elegant non-smoking rooms equipped with modern amenities such as cable TV, a coffee maker, and a private bathroom. Relax in comfort and style during your stay in Ciudad Victoria.

Convenient Facilities

Enjoy the convenience of a fitness centre, 24-hour reception desk, free WiFi, and onsite parking. Indulge in a delicious buffet breakfast at the hotel restaurant, unwind at the bar, or take advantage of the 24-hour room service for a truly seamless experience.

Prime Location

Situated in the heart of Ciudad Victoria, just steps away from Plaza Hidalgo, our hotel provides easy access to the city's main attractions. With proximity to the airport and bus station, your travels are made effortlessly smooth with our available airport shuttle service.

Experience luxury and convenience at Best Western Santorin - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CVM

Location

Guest Reviews

9
Based on 359 reviews
Cleanliness: 8.75
Service: 8.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
J
Juan Francisco • solo_traveller • mx
10
Excelente hotel
Pros:

Todo

Cons:

Todo excelente

2026-10-08 • via Nuitee
L
Lorena • solo_traveller • mx
9
Pros:

El desayuno bastante bien y suficiente

Cons:

las dos veces que me he alojado ahi no me facturan y eso me representa un problema en el trabajo

2026-10-07 • via Nuitee
J
Jesse • solo_traveller • mx
8
Pros:

La ubicacion y el confort de la cama

Cons:

El ruido que hace el presurizador cuando se están bañando en una habitación vecina, e igual el ruido del aire acondicionado

2026-09-10 • via Nuitee
J
Jorge Ramírez • solo_traveller • mx
10
2026-09-09 • via Nuitee
M
Ma De jesu • solo_traveller • mx
10
Muy confortable
Pros:

Céntrico buena atención y un excelente desayuno

2026-09-09 • via Nuitee
J
Jorge Ramírez • solo_traveller • mx
10
2026-09-09 • via Nuitee
J
Jorge Ramírez • solo_traveller • mx
10
2026-09-09 • via Nuitee
J
Jorge Ramírez • solo_traveller • mx
10
2026-09-09 • via Nuitee
M
Moises • extended_group • mx
9
Un hotel bien ubicado con excelente atencion
Pros:

UBICACION Y ATENCION DEL PERSONAL, HABITACIONES COMODAS

Cons:

EL DESAYUNO ES MUY GENERICO Y NO TIENE MUCHO SABOR

2026-09-08 • via Nuitee
E
Edgar Abraham • solo_traveller • mx
10
2026-09-07 • via Nuitee
L
luis • solo_traveller • mx
10
Pros:

Buen trato

Cons:

El bufet siempre es igual

2026-09-05 • via Nuitee
L
Lorena • solo_traveller • mx
10
Pros:

accesible y comodo

Cons:

que no tiene servicio de taxi al aeropuerto

2026-09-05 • via Nuitee
D
Diana • solo_traveller • mx
10
Pros:

La cama y el espacio

Cons:

Nada, todo bien

2026-09-03 • via Nuitee
A
Alfredo • solo_traveller • mx
10
2026-08-23 • via Nuitee
Y
Yeimi Alexandra • solo_traveller • mx
10
Pros:

El baño estaba muy limpio y cómodo

Cons:

La cama se me hizo algo pequeña

2026-08-17 • via Nuitee
M
Martina • solo_traveller • mx
9
Cons:

El cuarto tenía residuos de basura sobre la alfombra, tampoco dejaron agua embotellada

2026-08-13 • via Nuitee
J
Jose Luis • solo_traveller • mx
9
Pros:

Cómodo y buena comida

Cons:

Encontramos un bicho en la habitación

2026-08-12 • via Nuitee
F
Francisco Xavier • solo_traveller • mx
9
2026-08-10 • via Nuitee
I
Ignacio • solo_traveller • mx
10
Pros:

Todo me ha gustado por eso me sigo hospedando ahí.

Cons:

Todo está bien, solo inconvenientes que surgen, pero que resuelve favorablemente, en esta ocasión me hospedaron en la habitación 101 pero surgió una fuga de agua en el wc y me cambiaron a la habitación 417 y resuelto el inconveniente. Gracias y felicitaciones a todos los que trabajan en este gran hotel.

2026-08-09 • via Nuitee
A
Araujo • family_with_children • mx
8
Grata
2026-08-09 • via Nuitee